Userpilot

NOVEMBER 17, 2021

Several recognitions, including The Economic Times Startup Award as the 2021 Bootstrap Champ. started as BizTalk 360 in June 2011. ” It took another 18 months of hard work, but by June 2011, Saravana finally launched the first version of his product, BizTalk360. …and the train isn’t slowing down any time soon.

Customer Experience 98

Customer Experience User Friction Enterprise Document 98

The Product Coalition

JANUARY 20, 2020

Today, an animated explainer video has become one of the most creative ways to establish warmer relationships between customers and their beloved brands. Startups and big businesses all over the globe use explainer videos to introduce their products, services, or tell about their brands creatively. There’s no need to be?

Research Software 84

Research Software Feedback Software User Testing Product Research 84

freshtrax

AUGUST 6, 2019

From internship to startup. Before btrax Japan opened, a few eager Japanese entrepreneurs and students joined btrax in San Francisco to gain experience working for a startup in Silicon Valley. Currently, he is the owner of one of the top brand design companies in Japan called IN FOCUS INC. The second Japan Night event in 2011.

User Testing 81

User Testing Customer Experience Naming Customer Feedback 81

Intercom, Inc.

APRIL 26, 2018

When I started writing about this in 2011, the general sentiment was these companies just got lucky, right? Third-party studies have taken the search results from Google and Bing and stripped out the branding so that people in the study couldn’t see which was which. There haven’t been any changes since the book came out in 2014.

User Testing 223

User Testing Research Software Product Research Weak Development Team 223

UX Studio: Product Management

JULY 12, 2021

Strategic brand communication with custom web design delivered by eCommerce web designers and developers. They are a unique and fun team of professionals with expertise in digital strategy, website and eCommerce design , and creating brand identity. . Then they create the design keeping the visual brand guidelines in mind.

Research Software 93

Research Software Data Visualization Feedback Software Analytic Tools 93

Mind the Product

APRIL 18, 2017

Previously, Fraser was Director of Innovation and Transformation at Pivotal and she has founded and served as CEO for several startups, including Luxr, an early Lean Startup firm, and Adaptive Path, the world’s first User Experience firm. Caitlin Kalinowski, Head of Product Design Engineering, Oculus.

Research Software 89

Research Software User Testing Customer Experience Workshop 89

Alchemer Mobile

NOVEMBER 25, 2019

So, we help really large consumer brands capture feedback, collect information from their customers about their experiences, analyze it so they can understand what people are struggling with, where are their problems, opportunities to grow the business and get better, and then take action. Robi Ganguly: Yeah. I think that’s our advice.

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

Userpilot

JULY 6, 2021

This diversified approach is necessary for startups and even advantageous in some situations since it keeps the team agile. Richard Rumelt touches on this in his book Good Strategy, Bad Strategy (2011): ”A good strategy is a way through a difficulty, an approach to overcoming an obstacle, a response to a challenge.

Research Software 98

Research Software Feedback Software Product Marketing Marketing 98

Balsamiq

APRIL 23, 2018

First off, they created the User Centered Design Canvas , a powerful tool for analyzing product/market fit, value proposition, brand strategy, and more in a single document. It was 2011 when I started using Balsamiq. The Rectangles is a digital design company that is innovative in many ways. One of Alina's web app projects.

User Testing 73

User Testing UX Data Visualization Research Software 73

UX Studio: Product Management

FEBRUARY 26, 2019

They have worked with most of the big brands around the world, based around their very strong presence in the tech world of Silicon Valley. A San Diego-based UX design agency, Telepathy originally started as a web design firm in 2011 and later became a UX agency. Nielsen Norman Group. They also invest heavily in design education.

UX 80

UX Data Visualization Research Software Analytic Tools 80

Intercom, Inc.

JULY 25, 2019

Des: Also our UI isn’t inherently a part of brand, in some sense. Des: For us in the years of circa 2011 through 2019 or whatever, right? They’re startups, size 10 through a thousand. And “Follow fundamentals” is the principle by which we design UI, effectively. And we’re not Snapchat, right? There’s a direct line there.

Research Software 209

Research Software Feedback Software Product Research User Testing 209

UX Studio: Product Management

SEPTEMBER 16, 2021

Apart from working with established brands and startups, we assess the expertise of various companies and create our independent rating list of trustworthy design companies. At UX studio, we work with rising startups and established enterprises worldwide. Our client portfolio is rich and diverse.

Research Software 59

Research Software User Testing Analytic Tools Feedback Software 59

Intercom, Inc.

FEBRUARY 4, 2021

And we sold that to Rupert Murdoch in 2011 for about 80 million bucks. And even now we set up new companies, we set up a new startup in COVID actually, in lockdown, and we’ve taken that. Or if they type in Ava, which is the name of our high-end car brand, and they can find us on social media pretty much anywhere.

Reporting Tools 183

Reporting Tools Transportation Travel Data Visualization 183

Mixpanel

AUGUST 7, 2018

While Hinge was filing for incorporation in 2011, Tim was working as a customer support agent at Bonobos, the retail startup that’s now become the largest apparel brand ever built on the web in the US. At Bonobos, I fell in love with the scrappy startup-culture. At my previous startup, we sold pants.

Data Visualization 65

Data Visualization Customer Feedback User Testing Customer Experience 65

Intercom, Inc.

MARCH 29, 2022

And that’s exactly why you’re here today; to explore, to be inspired and discover those new ways to create deeper relationships that grow loyalty, brand experiences that grow value, and customer insights that grow the business. We built the first Business Messenger in 2011 because we saw so many new requirements emerge.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Balsamiq

APRIL 23, 2018

First off, they created the User Centered Design Canvas , a powerful tool for analyzing product/market fit, value proposition, brand strategy, and more in a single document. It was 2011 when I started using Balsamiq. The Rectangles is a digital design company that is innovative in many ways. One of Alina's web app projects.

User Testing 40

User Testing UX Data Visualization Research Software 40

Intercom, Inc.

DECEMBER 31, 2019

It was in August 2011 that Marc Andreessen coined the famous phrase “ Software is eating the world ” in a Wall Street Journal op-ed. Apple survived the death of Steve Jobs in October 2011 under the thoughtful stewardship of Tim Cook, and continued to essentially be the iPhone company, while branching into wearables and services.

Artificial Inteligence 259

Artificial Inteligence Entertainment Customer Experience Messaging 259

Intercom, Inc.

MAY 14, 2018

For instance, the fundamentals of good marketing haven’t changed: crisp writing, a compelling story, strong brand, and of course, a great product to market. 7X: You’re 7 times more likely to win a deal if you respond to prospects in less than an hour versus responding in two hours ( HBR, 2011 ). Engagement. 1.5X: In-app messages are 1.5

User Testing 223

User Testing Research Software Marketing Artificial Inteligence 223

Intercom, Inc.

AUGUST 26, 2021

Join us as we recall the initial aha moment, the early startup missteps, and the major milestones that have marked our first 10 years. But in 2011, Intercom was only a small group of friends, Eoghan McCabe, Ciaran Lee, David Barrett, and Des Traynor. The whole thing wasn’t some massive brand vision. It just snowballed.

Feedback Software 223

Feedback Software Analytic Tools Customer Communications Data Visualization 223

Intercom, Inc.

JUNE 19, 2019

Because they have a very significant brand, and they have an audience. And when you partner with that brand and that audience, it rubs off on you. What are they trying to get from our brand when we do this partnership, from a marketing point of view? Again, as I mentioned, this was my job back in 2011, 2012, 2013.

Marketing 217

Marketing Weak Development Team User Testing Product Research 217

svpg

SEPTEMBER 30, 2016

So when Microsoft released the most "full-featured word processor ever for the Mac" that crawled on their Macs -- we're talking literally two minutes to startup-- the community immediately started posting in newsgroups that Microsoft was actually trying to "kill the Mac.". The title is not important; the work they do is.

Reporting Tools 167

Reporting Tools Analytic Tools Customer Experience Technical Review 167

Intercom, Inc.

OCTOBER 29, 2020

And so after a few more years doing that, I left and joined a startup. At the same time, I was doing a bunch of startup advisor work. Our best customers at the time were Silicon Valley startups, and the reason they were the best was that the dollar was significantly out-performing the euro. Karen: That’s a good value prop.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

Business of Software Conference

NOVEMBER 19, 2019

Tim Barker has established three startups and has seen the ups and downs of the startup journey, from his first business being acquired by Salesforce – where he spent five years in the formative age of cloud computing – to his current company DataSift being acquired by Meltwater in 2018. Tim Barker, CEO, DataSift.

Customer Experience 8

Customer Experience Analytic Tools Weak Development Team Data Visualization 8

Intercom, Inc.

AUGUST 23, 2018

The defining characteristic of startups is progress: ongoing creation, evolution, growth and improvement. Twitter Bootstrap, originally created by Mark Otto and Jacob Thornton, 2011. So that’s the first thing: anyone who tells you that everything is perfect is probably lying to you. Nothing in this world stays the same for long.

Customer Experience 136

Customer Experience Feedback Software Technology Weak Development Team 136