The Product Coalition

MAY 11, 2021

In March 2020, due to the covid outbreak, Aircall’s employees started working remotely. In this article I’m sharing three challenges and learnings from joining a new company remotely as Head of Product. Even in remote settings, a good leader shows positive energy, inspires and challenges their team.

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Leadership Feedback Software User Testing Customer Feedback 178

UX Studio

DECEMBER 14, 2023

We facilitated 13 courses in a row, one in each semester starting in 2014 Autumn, up until the Pandemic interrupted our nice sequence in 2020. We moved to a new office and introduced the Studio Lead position as a full-time professional support for the researchers and designers on the team. Check out Copyfolio here.

Research Software 89

Research Software UX Feedback Software User Testing 89

Gainsight

SEPTEMBER 20, 2019

Customer growth is the goal of every business, but budgeting for a growth-driven strategy in 2020 is as difficult as ever. Are you experiencing problems in any of the 4 previous areas of this article that are defying your best efforts to solve them? Customer growth is constantly evolving as new advancements in technology are made.

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Reporting Tools Customer Experience Customer Feedback Data Visualization 56

The Basics of Product Management

JUNE 7, 2020

Even for a Product Manager entry level position, this skill definitely comes in handy. Here is an article on this topic. – 10 Easy Steps (Best 2020 Update) appeared first on The Basics of Product Management. If there are no diverse opinions, it means people are not thinking. And that is definitely not a good thing.

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Certifications Product Management Product Manager Research Software 52

UX Planet

JANUARY 4, 2024

It’s not about pointing fingers or shaming, but about constructively raising awareness, offering solutions, and collaborating with key stakeholders to create positive change. 4B] A study by the Arc National found that speaking up for disability rights can lead to positive policy changes and increased awareness. pewresearch.org.

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Reporting Tools Construction Research Software Feedback Software 52

The Product Coalition

DECEMBER 23, 2023

The 2020 Pandemic to 2023… The 2020 pandemic led to isolation and sometimes loneliness for many. It’s About Having Options We’re all aware of the positions on this debate. Special thanks to Jon Matheson, Janine Baker and Sheila Murphy for their research and input which contributed to the development of this article.

Fractional CTO 115

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Intercom, Inc.

NOVEMBER 18, 2020

Study after study shows a positive customer experience is essential for winning repeat business ”. Study after study shows a positive customer experience is essential for winning repeat business, and many customers will simply stop buying from a company if they have a negative interaction. A note about methodology.

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User Testing Customer Experience Research Software Product Research 223

The Product Coalition

FEBRUARY 18, 2020

TL; DR: The Successful Scrum Master Meetup During the 19th Hands-on Agile meetup, 30-plus people addressed the path to becoming a successful Scrum Master or agile coach, following up on the “ Scrum Master Career 2020?—?Using Do you want to get this article in your inbox? phrased in a positive way?—?on

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The Product Coalition

FEBRUARY 26, 2021

2020 will go down in history as the year that brought the world to its knees with COVID-19 and the millions that fell to the virus. For small business owners and entrepreneurs, 2020 emerged as a new learning curve. For small business owners and entrepreneurs, 2020 emerged as a new learning curve. heralded as a year of promise?—?will

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The Product Coalition

JANUARY 18, 2021

TL; DR: Scrum Master Anti-Patterns from Job Ads Job ads for Scrum Master positions reveal great insight into an organization’s progress on becoming agile. I analyzed more than 50 job ads for Scrum Master positions to gain these. Shall I notify you about articles like this one? Download the Scrum Guide 2020 Reordered for Free. ??

Technical Review 89

Technical Review Advertising Agile Customer Experience 89

The Product Coalition

MARCH 24, 2021

Helpsters Helpsters, created by Apple of course During the COVID lockdown in 2020, I signed up to a trial of Apple+ and stumbled across a great kids TV show called Helpsters. The positives Should I be thankful that at least it’s educational and is teaching my kids something positive? What kind of kids TV show has this tagline?

Product Management 114

Product Management Product Manager Product Research Banking 114

Product Management University

APRIL 9, 2020

It’s time to “be the customer” and speak their language before we even think about what to build or how to position something. Enroll in Product Management University On-Demand and get certified for $99 through April 30, 2020. Related Articles. Go All In on Context. We talk product and our customers talk business.

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The Product Coalition

DECEMBER 11, 2020

By now it’s well known that Quibi, which launched in April of 2020 and raised $1.75 Chatter online was cautiously positive, with many projecting a tough fight in a space already dominated by big name brands, but Quibi was armed with many reasons to be optimistic. This article was also published on The Product Management Blog.

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Reporting Tools Download Certifications User Testing 146

The Product Coalition

MARCH 20, 2020

A Collection of News Articles by Popular Media that Explain Recommender Systems in a Way Everyone Can Understand. Untitled, 2020 (by me) In 2004, Chris Anderson wrote “ The Long Tail ” , an article that motivates the need for recommender systems.

Magazine 78

Magazine Customer Experience Customer Feedback Data Visualization 78

UX Studio: Product Management

MARCH 12, 2024

No matter how many new tools or techniques emerge, the fundamentals go a long way here – the basics for UX design managers, which you can read in this article. This article applies to anyone in charge of designers and researchers in any way, shape, or form. years is eligible for the position. Who Should Be Reading This?

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UX Weak Development Team User Testing Research Software 68

Product Talk

MARCH 16, 2022

In 2020, we expanded our course offerings. But we are in a much better position than we were a year ago and we are ready to grow our course business. If you are not reading this article in your feed reader, then the site is guilty of copyright infringement. But alas, these things do not exist. And so we make do.

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Research Software Product Research User Testing Data Visualization 224

The Product Coalition

MAY 7, 2020

doxing) From May 2020: Articles that strongly seek to collect emails or data from users, on or off of Medium Myself and the editors reserve the right to not publish any article, as well as un-publish any article, at any time, without warning or advise. We’ll always share with you why if you reach out and ask.

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Feedback Software Advertising Customer Experience Data Visualization 78

Gainsight

JANUARY 4, 2021

As we embark on the New Year, now is the perfect time to catch up on Gainsight’s Customer Success resources from 2020. 5 Positive Things SaaS CEOs and leaders Should Do To Get Through COVID-19. If you enjoyed the resources roundup from 2020, wait till you see what we have in store for 2021.

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Feedback Software Customer Experience Customer Feedback User Testing 111

The Product Coalition

NOVEMBER 23, 2021

With the tech industry picking itself back up after the events of 2020, it’s high time we give APMs the TLC they deserve. APM positions have been instrumental in many a professional’s transition into Product, regardless of age. Are we in a position to hire the APMs we like as full-time PMs?

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Roy Madden

JANUARY 18, 2020

Keeping up with topics and trends you care about within a sea of articles can be overwhelming and time-consuming. With Leo, instead of spending hours going through hundreds of articles every day, you can free your mind, focus on what matters, and save time. Leo’s skills let him read and analyze articles. GET LEO NOW.

User Testing 105

User Testing Research Software Product Research Artificial Inteligence 105

The Product Coalition

MARCH 15, 2021

Some years are rich in fresh technologies, but 2020 is not such a fruitful one because of the pandemic. A lot of TypeScript We will tell you about JS superstructure TypeScript in this article?—?why In 2021, React will not lose its leading position, and we will continue to create convenient and efficient apps using it.

Development 186

Development Data Visualization Framework Technology 186

Intercom, Inc.

JANUARY 28, 2020

Using a combination of self-service features, like our Article search app , tags , assignment rules and routing, GetAccept keeps its large inbound conversation volume manageable, ensuring the right conversations are always routed to the right agents. . After implementing Intercom, conversations grew 10x and continue to grow.

Customer Communications 138

Customer Communications Inbound Customer Experience Outbound 138

freshtrax

APRIL 4, 2022

In this article, we’d like to announce the three winners from SF Pitch Night 2022. The major value provided by THE BEATS is the ability to look at one’s own emotions objectively and to be positive and self-reflective. The impact of the pandemic we have been living with since 2020 has also spurred this trend.

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Data Visualization Startups Events Customer Experience 105

Gainsight

JANUARY 18, 2021

As we embark on the New Year, now is the perfect time to catch up on Gainsight’s Product Experience resources from 2020. Powerful Product Positioning During Times of Economic Volatility ( Watch the webinar recording ). Why 2020 Was The Year The Customer Success and Product Stars Aligned. Product Adoption .

Analytic Tools 52

Analytic Tools Customer Experience Data Visualization Feedback Software 52

Pragmatic Marketing

MARCH 2, 2020

Editor’s Note: You can learn details about how to employ the competitive landscape paradigm discussed in this blog in Larry and Marc’s article, “Mapping International Go-to-Market Strategies: Using the Competitive Landscape as Your Guide,” in the Winter 2020 issue of The Pragmatic.

Marketing 91

Marketing B2B Customer Experience Consulting 91

Pragmatic Marketing

MARCH 2, 2020

Editor’s Note: You can learn details about how to employ the competitive landscape paradigm discussed in this blog in Larry and Marc’s article, “Mapping International Go-to-Market Strategies: Using the Competitive Landscape as Your Guide,” in the Winter 2020 issue of The Pragmatic.

Marketing 91

Marketing B2B Customer Experience Consulting 91

Pragmatic Marketing

JANUARY 30, 2020

Editor's Note: Also see Tom Noser's article, "Taking Inventory: Identify Your Leadership Strengths (and Weaknesses) for Career Success," in the Winter 2020 issue of The Pragmatic magazine. Product management is a leadership position. You have to influence others and create conditions for them to do their best work.

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Magazine Leadership Reference Positioning 91

The Product Coalition

DECEMBER 29, 2020

While this is true for some more technical positions, many successful product leaders have absolutely no background in Computer Science.) If you’ve just started a new position, it’s entirely natural to feel nervous. This article was also published on The Product Management Blog. What if my product isn’t good enough?”

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The Product Coalition

JULY 10, 2020

Both positions involve being the keeper of a vision, and both also have to be decision makers by curating ideas from many different sources. You might also be interested in: How Much Can You Make as a Product Manager in 2020 Why Do Product Managers Make Great CEOs? This article was also published on The Product Management Blog.

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Product Management Product Manager Management Management 100

The Product Coalition

DECEMBER 15, 2020

buyers in 2020. The user should be able to quickly review both negative and positive reviews, and sorting will help with this. We hope this article gave you the valuable insights needed to design a good product card. please, feel free to send us a note, and we will add it to the article. million U.S. mobile U.S.

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Feedback Software Technical Review User Testing Customer Feedback 127

Roy Madden

JUNE 16, 2022

Back in the beginning of 2020, the Global Innovation team didn’t have any tools to help them sift through the flood of information that’s published online every day. Feedly’s AI engine, Leo, uses a collection of machine learning models to continuously read millions of articles to analyze and tag key concepts in real time.

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Feedback Software Research Software Customer Feedback User Testing 86

UX Planet

DECEMBER 11, 2023

It was exactly what I needed: positive reinforcement to keep me going. Generous value for the price and as a bonus for readers of this article, Jesús has created a special 15% discount code. Course Page (Released: April 2020) Format : 4.5 Very positive reviews from ex-students! She was so supportive — what a cheerleader!

Technical Review 95

Technical Review Certifications Software Review Feedback Software 95

Userpilot

SEPTEMBER 14, 2022

In this article, we included the best tips and advice for product marketing managers (PMMs) on how to launch a product, along with various tips that can help your process go smoothly. Write a positioning statement- how is your product different? Source: 2020 State of Product Marketing report. Write a positioning statement.

Product Research 82

Product Research Feedback Software Research Software Product Marketing 82

The Product Coalition

FEBRUARY 29, 2020

Remember that feedback isn’t always negative, use this occasion to count all the positive things too! This article is the first in a series of articles about Mindfulness in Practice. Originally published at [link] on February 28, 2020. Tip: Hold regular feedback sessions with your team. Start and end with love. ?

Leadership 78

Leadership Startups Vision Article 78

The Basics of Product Management

JUNE 14, 2020

Not every company has the position of a Chief Product Officer (CPO). Most companies have a Senior Product Manager position that is the most logical next step for any Product Manager. Some companies also have a Product Director position. From a hiring perspective, I have covered this topic in depth in this article.

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The Product Coalition

JANUARY 15, 2021

In Aug 2020, Google Play released the In-App Review API which lets app developers prompt users to submit Play Store ratings and reviews for the app without the inconvenience of navigating outside of the app or game. how to get the most positive reviews, without asking the customer first if he/she is satisfied with the app.

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The Product Coalition

JUNE 15, 2020

Product-led growth strategy is a methodology that positions the product as the primary driver of growth for the company. For example Zoom, which was created in 2011, has managed to grow to 10 million users (200 million in 2020…and we all know why!) According to Statista, Slack has 12 million daily active users in 2020.

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