Product Innovation Educators

APRIL 15, 2024

The habits that set apart transformational product leaders Today we are talking about why organizations are increasingly facing the need to transform and how to navigate those changes. All of us need to know the principles that make transformations successful, and that is what we’ll takeaway from this discussion.

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User Testing Product Management Product Manager Product Research 114

Mind the Product

JULY 11, 2023

Christian Idiodi, Partner at SVPG, joins us on the podcast this week! We speak with Christian about onboarding new product hires, and the work he is doing for the first in-person product conference for the African continent.

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Alchemer Mobile

JANUARY 4, 2022

Seattle Business Magazine listed us as one of the 100 Best Companies to Work For in 2021 (the second time in a row we’ve made the list!). Our team introduced a new value that reflects the importance of us being an inclusive, equitable, and diverse workplace. We celebrated our ten-year anniversary as a company!

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Magazine User Testing Feedback Software Webinar 245

Intercom, Inc.

APRIL 8, 2021

When he started the company with his partner about 10 years ago, the healthcare industry felt like it was still stuck in the past, technologically speaking. Joel and his partner saw that there was an opportunity, and they quickly jumped on it. About 10 years ago, I started the journey with Cliniko. Dee: Yeah.

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Healthcare Data Visualization Customer Experience Weak Development Team 211

Andrew Chen

FEBRUARY 12, 2024

And yet this is exactly what you should do when you talk to investors, partners, customers, and potential employees. It’s often described that there are repeat founders and first time founders, but furthermore, there’s another axis, which is about obvious credentialing versus not. TLDR; there’s pitch mode and dinner party mode.

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User Testing Product Research Testing Startups 108

Intercom, Inc.

JUNE 9, 2020

The past few weeks have shown us how important it is for all of us to deeply empathize with those around us. How should businesses think about long-term financial success as they move past addressing immediate business continuity challenges? Make decisions quickly.

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Strategy Feedback Software Customer Experience Reporting Tools 197

Ronke PM

MARCH 26, 2024

After all, the partner teams build products, not the product manager alone. Aligning early allows us to influence their roadmap and avoid surprises. This approach enables our partner teams to integrate our projects into their planning. If your cross-functional partners trust you, they will follow you.

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Weak Development Team User Testing Product Management Product Manager 59

The Product Coalition

MAY 1, 2023

We only notice it when it’s too hot, too cold, making too much noise, or the unit is dripping on us. The market was ripe for us to introduce a new product. Then in strolls the design team, telling us to step back. Then in strolls the design team, telling us to step back. The team stressed. What didn’t they understand?

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Weak Development Team User Testing Data Visualization Product Research 114

Product Innovation Educators

MAY 8, 2023

With us is Charlie Chappell, the VP of Innovation and R&D at Hershey, and Greg Coticchia, the CEO of Sopheon. Applying proved to be a galvanizing effort because we had a lot of people in the company involved as we thought about our innovation process from end to end. I communicate what that means to us.

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User Testing Data Visualization Customer Experience Feedback Software 110

eG Innovations

NOVEMBER 22, 2022

The eG Innovations Korea Customers and Partners Day 2022 was held on November 10th. eG Innovations Korea Customer and Partner’s Day? ?? ? Attendees enjoyed presentations from eG Innovations and our partners. ??? ?? ?? ?? ??? ??????, ????? ????? ??? ??? ????? ???????. eG Innovations and its partners gather for a group photo.

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Ronke PM

APRIL 11, 2024

Customer feedback is the assessment, response, reaction, and comments customers provide about their product experience. Before engineering teams start work, product leaders and their partners conduct discovery and research, seeking customer feedback to inform their decisions. What is Customer Feedback?

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User Testing Customer Feedback Feedback Software Customer Experience 52

Innovatemap

FEBRUARY 7, 2024

In the last ten years, we’ve partnered with more than 300 companies, including significant names in technology and venture capital: Doodle , Greenlight Guru , 120Water , MOBI , Securitas Technologies , Microblink and Ivy Ventures. Amy Brown , CEO and Founder at Authenticx , came to us at the start of her founder journey.

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Healthcare Vision Technology Naming 59

Intercom, Inc.

OCTOBER 25, 2021

On November 3rd, our co-founder Des Traynor will be on the stage sharing his keynote on “ How to grow up without growing old “ Later that evening we partner with AWS and Aircall for a “Startups Happy Hour” party, where you can decompress and have one (or a few!) drinks on us and celebrate a little taste of normality.

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Customer Communications Startups Events Customer Experience 198

ProductPlan

NOVEMBER 17, 2022

Through our D&I Task Force, ProductPlan has partnered with several wonderful non-profit organizations helping the local Santa Barbara community. We’d like to take a moment to highlight one of our non-profit partners, the Equal Learning Fund. Keep reading to learn more about Hannah and the Equal Learning Fund!

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Reporting Tools Research Software Data Visualization Education 98

freshtrax

APRIL 18, 2024

“It’s about change, creativity, and imagination,” said Marcus as she discussed the ever-growing importance of creativity in the realm of innovation. “You can use local resellers and partners, they know what they’re doing, but also just embrace it. What is Innovation?

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Vision ChatGPT Healthcare B2B 104

AB Tasty

FEBRUARY 5, 2024

Change is what propels us towards progress. We’re stepping into a new era that better aligns our forever commitment to “test and learn” with our position in the market as a partner that helps brands push ideas even further. We are the optimization partners pushing brave ideas from the inside out. And that’s exactly what we did.

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Branding Data Visualization User Testing Customer Experience 64

Intercom, Inc.

JUNE 22, 2020

This year has unfolded in ways that nobody could have predicted, testing us in all sorts of unprecedented ways. However, COVID-19 mandated a change to our normal in-office Pride gatherings, so we set about organizing a series of remote events for all our colleagues focused on the theme of inclusion. We believe.

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Naming Events Education Testing 223

Product Talk

FEBRUARY 28, 2024

We would have organic conversations about bringing products and features online and we would talk to people when we needed to,” explains Kelsey. And the anniversary itself was coming up fast—they only had about 20 business days. When Kelsey first joined Going, there wasn’t a clearly defined process in place for talking to customers. “We

Product Research 239

Product Research Onboarding KPIs Feedback Software User Testing 239

ProductPlan

MARCH 13, 2024

As the Head of Product at ProductPlan, I spend a lot of time talking to product teams and learning about their experiences throughout the product development process. I came out of Developer Week with three key takeaways about how we can work together in their quests to design, build, test, and ultimately ship great products.

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Technical Review Data Visualization Customer Experience Product Research 104

Intercom, Inc.

SEPTEMBER 1, 2021

When I joined Intercom five years ago, I was thrilled with how closely PMM partnered with the product and sales teams. Involve PMM in the entire product process (or: it’s not all about launches). It’s up to us to know everything about our customers – who they are, where they hang out, and what pain points we can solve for them”.

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Marketing Product Marketing User Friction Customer Feedback 138

Product Management University

JANUARY 8, 2024

The Simple Secret to Differentiation Think about someone you really enjoyed buying from. You probably felt like your salesperson completely understood your situation and was able to talk about it in the same exact way you do. Convince your prospects you think about their business just like they do and watch your win rate go up.

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Research Software Consulting Healthcare Differentiation 147

The Product Coalition

FEBRUARY 27, 2023

YML partnered with Champion to evolve the iconic brand for a new generation. Luckily for us, our client, Champion , the iconic retail brand, had analytics that were incredibly strong. This, for the Champion example, was using the navigation. We found when people used the navigation, they were more likely to make a purchase.

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Data Visualization Customer Feedback Customer Experience Analytic Tools 131

Product Management University

NOVEMBER 29, 2023

Here’s the headline at the top of his homepage: “We help businesses like yours achieve your key business results and partner with you on your journey to deliver tailor-made practical business solutions, fast.” Let’s forget about those for a minute and just focus on the message. Convert a higher percentage of those leads into revenue.

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UX Planet

MARCH 5, 2024

That’s unbelievable, and that fact alone stops me in my tracks every time I think about it. Our craft isn’t just about aesthetics; it’s about using design as a force for good to enrich and simplify the lives of those around us. AI is far from replacing us.

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Artificial Inteligence Data Visualization Customer Feedback Technology 74

Intercom, Inc.

MAY 5, 2020

All of this thinking, planning and building culminated most recently in the launch last week of our App Partner and Service Partner programs , which unlocks new sales, marketing and technical opportunities for companies we collaborate with. What cities can teach us about building platforms. Jeetu Patel, Box.

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Feedback Software Data Visualization Customer Experience User Testing 171

Product Innovation Educators

MARCH 6, 2023

How product managers can get involved in inspiring the next generation’s workforce Today we are talking about preparing the next generation of innovators. Joining us is Jennifer Kopach, the CEO of Science Olympiad and President of the Science Olympiad USA Foundation Board. We rotate about a quarter of the events every year.

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Events Engineering Government Download 118

The Product Coalition

OCTOBER 9, 2023

Henry Ford left us with some open questions. “If If somebody had been asked to do research about the year 1800 into how transportation could be improved, what would he have done? These are the problems that customers openly discuss or complain about, the functionality that they request, and the improvements they suggest.

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User Testing Data Visualization Customer Feedback Customer Experience 113

Intercom, Inc.

JULY 13, 2021

That’s why we’re upfront with candidates about what we look for in designers before they interview with us. That’s why we use the same criteria to hire people as we use to evaluate their performance after they join. In a recent survey, our team let us know design career paths and advancement were pain points.

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Product Research Customer Communications Feedback Software Reporting Tools 271

Mironov Consulting

MARCH 7, 2024

I had the honor of joining Bosky Mukherjee for a free-wheeling discussion about product leadership, the language of money, and the obligations we (as leaders and managers) owe to the great individuals who work for us. Topics that we dug into: What our go-to-market partners (sales, operations, marketing) care about.

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Leadership Product launches Marketing Management 52

Mind the Product

MAY 25, 2021

Christian Idiod—partner at Silicon Valley Product Group—joins us on the podcast to break down what’s expected of us, what [.] Lily Smith: We have the wonderful Christian Idiodi, partner at Silicon Valley Product Group. And he’s going to tell us all about what a product manager’s job is supposed to be.

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Product Management Product Manager Management Management 109

The Product Coalition

MARCH 23, 2022

Vertical Integration for Startups In the past couple of years, I have worked with multiple startups in an advisory capacity and this has provided an opportunity to think about strategy in innovative ways. Besides product placement, the partner we selected brought additional marketing attributes including promotions and pricing strategies.

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Intercom, Inc.

AUGUST 25, 2020

There’s a lot of discussion around conversational computing these days – at Intercom, we talk about our conversational relationship platform , conversational support and conversational marketing. That process still fails a good bit, but most of us know to repair confusion quickly with follow-up questions.

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Mironov Consulting

JANUARY 24, 2024

  And politically sensitive about gently sidelining previously rejected suggestions.    And ignore the tendency for each of us to focus on how a strategy impacts our own functional group. Think hard about what works in your setting: how to get peers to welcome a bit of help.  And a great tactician. 

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Strategy Product Strategy Onboarding KPIs Data Visualization 119

Product Innovation Educators

FEBRUARY 8, 2021

You are in store for an enriching discussion with someone who has more experience delighting customers than most of us will ever see. Helping us with this is Chip R. 3:47] How do you find co-creation partners? Good co-creation partners have a need and the knowledge to contribute effectively.

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Customer Feedback Customer Experience Product Management Product Manager 134

Modus Create

NOVEMBER 20, 2023

We’re excited to announce our partnership with LaunchDarkly , the leading feature management platform, which will help us further elevate the software development process and the compelling products we create for our customers. ” Join us as we improve the craft of software engineering!

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Customer Experience Development User Testing Certifications 69

The Product Coalition

AUGUST 8, 2022

I can see his investors saying, “You want us to invest in a product that incrementally improves on something a thousand years old?” It’s not about printing, it’s about information. This secrecy led his early investors to demand to be partners. The result… a five year contract whereby three men became official partners.

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Technical Review Development Team Review User Testing Research Software 144

The Product Coalition

DECEMBER 19, 2023

Really, I’m way more passionate about analytics than any person ever should be. After all, this is my startup’s budget we’re talking about here. My trusted partner in data, who deserted me when I needed it the most? Someone said — they’ve used us long enough — make them pay us, or kick them out!

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Data Visualization Analytic Tools Customer Experience Startups 121