Product Management University

MAY 24, 2021

From either perspective, it’s the skill level and proficiency of your team as it matures. Here’s the most important perspective when it comes to delivering user value. Your product management maturity model isn’t so much about what your team can do. It’s what your team can do for the customer.

User Testing 246

User Testing Customer Experience Product Management Product Manager 246

Product Talk

MAY 18, 2022

It helps to see things from their perspective and try to remove risk from the situation. Another example involved a bank that had strong company policies that meant their product teams were not allowed to talk to customers. It just mattered if they banked somewhere. . – Tweet This.

User Testing 206

User Testing Customer Feedback Customer Experience Product Research 206

Modus Create

FEBRUARY 20, 2024

For example, a huge bank requested us to build a plugin for Atlassian’s Bitbucket that would automatically scan repositories for secrets like passwords, clean them up, and send warnings to admins — a feature that was needed for compliance reasons. However, when we launched the app, the bank went silent and didn’t want to buy it anymore.

Analytic Tools 59

Analytic Tools Customer Experience Marketing User Testing 59

Product Management Unpacked

APRIL 3, 2020

Working hard to win over people by being respectful of their ideas and perspectives. I call this type of trust-building process in relationships a “trust bank account.” Relationships are like bank accounts because you make deposits and withdrawals. However, like real bank accounts, trust cannot be built quickly.

Weak Development Team 163

Weak Development Team Banking Product Management Product Manager 163

Product Management University

JUNE 30, 2020

Their customers were large retail banks and credit card issuers. I distinctly remember one of the bank executives telling my client, “if you’d do a better job of integrating your products, it would really help us execute our strategy better.”. Years ago, I was facilitating a customer advisory board for one of my clients.

Customer Experience 130

Customer Experience Customer Feedback Banking Product Research 130

freshtrax

APRIL 18, 2023

His unique background gives him a unique set of perspectives when it comes to cultural differences in design. If you haven’t seen Part-1 of our interview with Mr. Sikazwe, please check it out here: What is the Japanese design market like from the perspective of a designer with a unique background of living and working in Africa and Japan?

Research Software 98

Research Software UX Banking Customer Experience 98

Imaginary Cloud - Design

SEPTEMBER 17, 2020

To see things from the others perspective. Raiffeisen Bank International app: a simple example. Some of the apps even allow users to connect the app to a bank account to facilitate and create a more automatic process. What is empathy and why does it matter? do some research about the target user. Of course, this is not ideal.

Customer Experience 136

Customer Experience User Experience User Testing Research Software 136

Product Talk

JANUARY 31, 2024

Sebastian Wramba is a Product Manager at Netfonds AG , a company that supports independent financial advisors, private bankers, and insurance brokers and any combination of those from “lone wolves” to larger companies like private banks or networks. To begin his continuous discovery journey, Sebastian wanted to get access to customers.

Product Research 221

Product Research Reporting Tools Feedback Software Customer Communications 221

Johanna Rothman

MARCH 14, 2024

For example, if you have 20 years of experience in banking, you know a lot about the various regulations and how they affect product development. And I am quite capable of reasoning about products from a solution space perspective. Tools and technology: Operating systems, languages, anything specifically technical. Industry expertise.

User Testing 99

User Testing Agile Banking Consulting 99

Product Management University

JUNE 30, 2020

Their customers were large retail banks and credit card issuers. I distinctly remember one of the bank executives telling my client, “if you’d do a better job of integrating your products, it would really help us execute our strategy better.”. Years ago, I was facilitating a customer advisory board for one of my clients.

Customer Experience 130

Customer Experience Customer Feedback Banking Product Research 130

Mind the Product

NOVEMBER 11, 2019

In this ProductTank London talk, Hakim Mendjeli – Managing Director of French Digital , shares his perspective and experience as a practitioner of product leadership in the financial services industry. Watch the video to see his talk in full, or read on for an overview of his key points: An overview of the UK digital banking sector.

Data Visualization 77

Data Visualization Leadership Banking Vision 77

The Product Coalition

AUGUST 22, 2021

Whenever I looked at the balance on my bank account and wanted to calculate my next steps, I couldn’t, simply because I didn’t know how much of that money really is mine. The result was that I knew that the next time I would look at my bank account, I will get a much clearer picture of reality?—?a

Data Visualization 154

Data Visualization Reporting Tools Banking Customer Experience 154

Product Management University

JUNE 21, 2021

It doesn’t matter whether you segment vertically (retail, healthcare, banking, etc.) from the customer’s perspective) in each of your target markets and bring that information into the organization so that every part of your organization sees the markets through a common lens, the lens of the customer.

Product Management 147

Product Management Product Manager Healthcare Leadership 147

Product Innovation Educators

APRIL 1, 2024

” He is founder and CEO of CXFormula , which works with entrepreneurs to Fortune 100 companies including Nike, Universal Studios, Burger King, Bank of America, and others. Summary of some concepts discussed for product managers [2:26] What is the customer experience journey?

Customer Experience 92

Customer Experience User Friction User Testing Automotive 92

Mind the Product

JANUARY 26, 2018

VR Banking? Take banking for example. Banks have faced serious pressure over the last couple years to make the move to mobile, since that’s where their customers live. On-the-go is when customers truly need access to their bank accounts, so mobile apps and cheque scanners make sense. It’s not Just a Matter of Resources.

Customer Experience 103

Customer Experience User Testing Banking Differentiation 103

Mind the Product

OCTOBER 31, 2019

When I first started as product lead at a bank, information used to fly right past me. We were a new team and we didn’t know what product management should encompass at the bank. Such an information session or workshop is bound to raise interest among your colleagues and will allow them to view work your perspective.

User Testing 86

User Testing Product Research Data Visualization Banking 86

The Product Coalition

JUNE 10, 2021

Both perspectives?—?failure You just need to know when the different perspectives apply. But, one perspective that always needs to be considered in this dilemma is that the outcome (e.g. You shift to a mindset of taking risks that won’t break the bank (emotionally, metaphorically or literally). are useful.

Banking 100

Banking Customer Experience User Testing Vision 100

UX Planet

FEBRUARY 25, 2024

Advanced Figma ❖ Academy 2.0 ❖ ✨ Level up with Figma by Joey Banks Level up with Figma by Joey Banks While Figma Academy by Ridd is for advanced Figma users wanting to become experts, Level Up with Figma by Joey Banks is for complete beginners, too. Figma files inside Figma Academy 2.0

UX 88

UX User Testing Customer Experience Banking 88

UX Planet

FEBRUARY 7, 2024

Illustration by Synchrony Bank As an international student from India, navigating the American real estate market landscape proved daunting, I had to start with understanding the market vocabulary moving ahead with laws and rules.

Systems Review 83

Systems Review Construction Research Software Government 83

Agile Velocity

NOVEMBER 9, 2023

Instead of merely following directives, team members are prompted to analyze situations, consider multiple perspectives, and propose solutions. For the DIY’ers: Here’s a link to a bank of questions.) Encourage Critical Thinking When leaders ask questions, they stimulate critical thinking within their teams.

Workshop 52

Workshop Leadership Certifications Banking 52

UX Studio: Product Management

MAY 18, 2021

Big banks who were skeptical of even doing one single usability test on their own app has turned to avid fans of the UX method in just a few months after they started working with us. With having the wide-perspective of client work and the in-depth experience of our own product teams, we are the ideal home for product designers.

Research Software 119

Research Software Product Research User Testing Customer Experience 119

The Product Coalition

MARCH 15, 2023

The importance of good user onboarding Given the variety of different fintech apps available, like banking apps, and trading platforms, convincing people to download yours is a challenge. From an onboarding perspective, this metric gives you a sense of how well your onboarding process shows users the value of your product.

Onboarding KPIs 122

Onboarding KPIs Analytic Tools Research Software Data Visualization 122

Modus Create

SEPTEMBER 11, 2023

Centralizing user management helps enterprises from a security/compliance perspective, as it prevents users from creating public repositories or using their own GitHub accounts. Enterprises that run open-source projects often have a separate GHEC account (and budget) to support them.

Enterprise 110

Enterprise Reporting Tools Research Software User Testing 110

The Product Coalition

OCTOBER 25, 2023

Analyzing Bloomberg Intelligence’s Perspective Analysts at Bloomberg Intelligence, Mike McGlone and James Seyffart, provide another perspective. Decentralization and Financial Inclusion : Cryptocurrencies promote financial inclusion, especially in regions with limited access to traditional banking services.

Customer Feedback 112

Customer Feedback Reporting Tools Technical Review Research Software 112

Product Management University

NOVEMBER 21, 2022

Your HCM portfolio is sold across a variety of industry verticals like healthcare, retail, manufacturing, hospitality, banking, government, etc. The perspective provided by high-level goals allows organizations to say no to initiatives that would impede strategic plans already in play. This is your portfolio.

Research Software 130

Research Software White Paper Management Management 130

CardBoard

JULY 18, 2023

Sometimes these items are written as user stories, which describe a feature from the end user’s perspective. It’s a red flag to stakeholders who were banking on that product launch. Imagine you’re on a product team for a bank. Develop a feature for users to link their existing bank account for initial deposit.

Customer Experience 52

Customer Experience Roadmap User Testing Customer Feedback 52

bpma ProductHub

JUNE 12, 2017

Nearly 60 product professionals attended Boston Women in Product’s event on May 18th to hear speakers present real world examples and varied perspectives on the topic. How do we quantify and measure the value, and incorporate the findings into our product plans and roadmaps?

Analytic Tools 199

Analytic Tools User Testing Customer Experience Feedback Software 199

bpma ProductHub

NOVEMBER 21, 2016

It’s just as valuable to healthcare providers as it is to retailers and banks.”. But a product perspective doesn’t matter at this level. What matters most is the executive buyer’s perspective and how he or she perceives the dynamics of their industry and how those dynamics are shaping the strategy of their organization.

Product Management 150

Product Management Product Manager Customer Experience Healthcare 150

The Product Coalition

FEBRUARY 24, 2021

Easier payment and bill reduction Payment can be integrated into medical billing software , digital wallets, bank transfer which help patients to create medical payment plans and no counter required. Furthermore, digital healthcare personalizes suggestions of diet and nutrition through diagnosed data.

Healthcare 105

Healthcare Data Visualization Artificial Inteligence User Testing 105

The Product Coalition

NOVEMBER 30, 2020

Xero and the bank NAB ). It looks at an API from multiple perspectives, like through the lens of product management, and not just the technical implementation. This framework is purposefully trying to move beyond slideware from vendors to a practical understanding of what makes a great API, grounded in real-world data.

Framework 89

Framework User Testing Document Data Visualization 89

The Product Coalition

NOVEMBER 15, 2018

I write from the perspective of both sides of the product?—?as banking, capital markets and insurance domains, and I work with the AI product that powers these conversations. I sometimes have to Google on how to raise complaints on a bank’s site. . #2 as a user and a Product Manager. That is, if you know the traversal path.

Banking 60

Banking Customer Experience Books Data Visualization 60

The Product Coalition

JULY 21, 2022

This e-commerce technology trend helps reduce the reliance on physical banks. The product visualization evolves from small, hard-to-view images to various images from many perspectives. Customers use direct debit or deposit for payments or withdrawals, e-bill payments, etc., which secure financial transactions.

Reporting Tools 146

Reporting Tools Artificial Inteligence Data Visualization Wireless 146

The Product Cafe

JUNE 16, 2023

🏔️ The transition entails significant shifts in perspective: Breadth over Depth 😎: You might be the wizard of a specific type of product work, but as a Product Leader, it’s time to cast a wider net. An escape that’s yours for the taking provided you've got a spare $3,499 tucked away in your piggy bank.

Product Management 52

Product Management Product Manager Vision Management 52

The Product Coalition

JUNE 11, 2023

will bring your counter party into your perspective. The World Bank changed the scope by providing financial assistance to both countries to help them build the necessary infrastructure to manage the river’s water resources. to encourage counter parties to reveal more about their rationales, eventually leading to their core interests.

Technical Review 114

Technical Review User Friction Reference Feedback Software 114

Mironov Consulting

AUGUST 27, 2017

” (Referencing an imagined new banking regulation called M oney C enter B ank S ecurity P rotocol.). We could lose the entire banking sector if competitors get there first” Major account exec thinks: “How can I communicate real urgency? ” Product Manager says: “Which other banks are asking us about this?

User Testing 78

User Testing Banking Reporting Tools B2B 78

The Product Coalition

JANUARY 13, 2019

They are deemed to be more trustworthy since they are not commercially motivated and offer better transparency from a user-experience perspective. From a “last-mile” check-out perspective, the lack of clearly visible customer service contact information can be a major conversion killer. Accreditation?—?are are consumers protected?

User Testing 68

User Testing Systems Review Research Software Customer Experience 68

Intercom, Inc.

MARCH 17, 2022

Get a lot of people and diverse perspectives involved earlier on, and then, depending on the nature of the work, decide which collaboration patterns make more sense going forward. And so I started picking up freelance jobs at these big places like Nickelodeon, Viacom, investment banks. So one lesson of that is around teamwork.

Analytic Tools 151

Analytic Tools Research Software Data Visualization Customer Experience 151