Intercom, Inc.

OCTOBER 2, 2018

Over the past few years Intercom’s customer base has grown considerably beyond the startup and product-focused readership we initially focused on with Inside Intercom. We still love that audience, but we now offer products for sales , marketing and support teams and have been going deep on those topics as well. Time to kill the blog.

Blog 162

Blog User Testing Customer Experience Research Software 162

Userpilot

OCTOBER 21, 2022

What is a Minimum Viable Experience (MVE)? Does it have anything to do with the Minimum Viable Product? Why would you care about MVE as a product manager ? Minimum Viable Experience (MVE) describes how your users must feel when they interact with your product to stay with the company and keep using the product.

Customer Experience 98

Customer Experience Onboarding KPIs User Testing Customer Feedback 98

The Product Coalition

JULY 21, 2020

Product Managers are a multidisciplinary bunch, with interests and specialities ranging from leadership to design, tech to marketing. Blogs are another great medium for getting bite-sized chunks of information, and upping your product management skills. Check out: What is Product Design?

Blog 78

Blog Data Visualization Product Management Product Manager 78

UX Studio

NOVEMBER 3, 2023

Here, you will discover a curated list of blogs that offer expert insights, tools, and resources that will enable you to break through creative barriers. With practical tips and hand-picked examples, it will also help you to adopt fresh perspectives to elevate your skills as a product designer. Why Spotify Design? Why UX Collective?

Blog 63

Blog Research Software UX User Testing 63

ProductPlan

MARCH 9, 2023

Oh no, not another blog about ChatGPT. There have been countless stories, tests, and experiments using this fascinating chatbot. And product management is not immune to this new era of artificial intelligence. Many product professionals have started tinkering with ChatGPT to understand its impact on product management.

ChatGPT 52

ChatGPT Research Software Artificial Inteligence Reporting Tools 52

Good Product Manager

FEBRUARY 7, 2021

Recent Blog Posts. I wrote two posts for the Forrester blog that touch on popular subjects in recent client discussions: Roles and Responsibilities for Product Management and Portfolio Marketing: How Much Do They Matter? : I’ve been behind on posting here (it’s been almost 6 months!)

Presentation 87

Presentation Blog Product Management Product Manager 87

Userpilot

JANUARY 9, 2020

Product management has grown from strength to strength in recent years, fast becoming a vital area of any SaaS company. With that in mind, we thought we’d take a look at how you can become a product manager, even if you have no previous experience. Let’s dive in… What does a product manager do?

Customer Experience 80

Customer Experience User Testing Product Management Product Manager 80

The Product Coalition

FEBRUARY 5, 2021

The main lesson I learned from conducting almost 100 customer interviews for product discovery over the last six months is that there are many ways in which we can become biased during customer interviews. For example, a signed Letter of Intent (LOI) to buy a product. Let’s examine what we can do.

User Testing 111

User Testing Blog Customer Experience Customer Feedback 111

Good Product Manager

FEBRUARY 7, 2021

Recent Blog Posts. I wrote two posts for the Forrester blog that touch on popular subjects in recent client discussions: Roles and Responsibilities for Product Management and Portfolio Marketing: How Much Do They Matter? : I’ve been behind on posting here (it’s been almost 6 months!)

Presentation 60

Presentation Blog Product Management Product Manager 60

Crafty CTO

FEBRUARY 7, 2023

The Cloudflare experience solving this issue was really good – a lot of capabilities, a well-crafted interface, for $0. It described my experience at Agile Partners when we got early hands-on with the original iPad at the Cupertino campus. It’s not like ThinkFractional.blog needed Cloudflare to handle its traffic.

Fractional CTO 40

Fractional CTO CTO Coach Blog CTO 40

Gainsight

NOVEMBER 20, 2019

To truly excel in product management, you need to have a respect for design, an understanding of countless processes, a passion for problem-solving, excellent communication skills—the list goes on and on. Books for Product Managers. Blogs for Product Managers. Slack Groups for Product Managers.

Books 80

Books Blog Feedback Software User Testing 80

Userpilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. What is a SaaS blog?

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

APRIL 30, 2024

Marty Cagan is a popular name in the product management world. In many ways, he has shaped how successful products are built and how teams can be organized to work toward excellence. If you’re interested in learning more about Marty, including his background and top blog and podcast recommendations, continue reading ahead.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Books 105

Gainsight

DECEMBER 10, 2018

Before you say, “ thank u, next ” to 2018, check out Gainsight’s top blog posts, webinars, and resources of 2018. Top 5 Customer Success Blog Posts of 2018. CSM & Product’ Is the New ‘Sales & Marketing’. You can’t have a business without a product and you can’t maintain a customer base without Customer Success.

Webinar 71

Webinar Blog Customer Experience Customer Feedback 71

The Product Coalition

MAY 21, 2024

Sometimes investing in deep tech requires truly innovative product management strategies and frameworks. For example, venture capital investors are backing startups with the resources needed to accelerate research, develop pioneering products, and navigate the intricate regulatory landscapes associated with their innovations.

Biotechnology 127

Biotechnology Research Software Artificial Inteligence Product Management 127

Alchemer Mobile

NOVEMBER 9, 2022

Product management is a challenging role, no matter what industry you work in. But with great challenges come great opportunities, and most product managers thrive on taking on new tasks and solving difficult problems. Product managers must live and breathe their product. My team is too small.

User Testing 246

User Testing Feedback Software Technical Review Research Software 246

Alchemer Mobile

MAY 17, 2022

If a company has a complete and well-developed feedback solution, they can improve customer experience, reduce churn, and create a better product. . Here are some examples of areas to focus on: Product roadmap prioritization : What new app features and improvements are customers most interested in? . Why do they feel that way?

Feedback Software 246

Feedback Software Research Software User Testing Reporting Tools 246

Daniel Elizalde IoT Blog

NOVEMBER 2, 2019

I had the opportunity to be a guest in the Product Experience podcast by Mind the Product, and I’d like to share that interview with you. This was a particularly exciting episode for me since I’ve had a long history of collaboration with Mind the Product.

Product Management 66

Product Management Product Manager Management Management 66

The Product Coalition

APRIL 11, 2019

the main person in the Product team for Dashly. People like Dmitry are usually called Product Managers., they are responsible for new features, product development and only they decide if users really need this or that feature (jk, they make customer development based decisions). And this is Elena.

Product Marketing 69

Product Marketing Customer Experience Marketing KPI 69

Product Talk

FEBRUARY 14, 2024

And if you’re really excited about an idea, you might look for opportunities to share it outside your company with the broader product community. Today’s Product in Practice features a continuous discovery champion who did all three. Do you have your own Product in Practice you’d like to share? You can submit your story here.

Analytic Tools 219

Analytic Tools Research Software Product Research Data Visualization 219

The Product Guy

JANUARY 31, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Marc Wendell, lead a conversation around “UX Design Tactics”. We are always looking for more product mentors from all around the world. About The Product Mentor. Better Products. Better Product People. Signup to be a Mentor Today!

Analytic Tools 60

Analytic Tools Research Software Customer Experience User Testing 60

Product Talk

MAY 15, 2024

Committing to continuous discovery means changing the way your product team operates. We hope that today’s Product in Practice will change your mind. Ellen Juhlin , a product coach and Product Talk instructor, shares several ways that she used in-app surveys to collect feedback and create regular touch points with customers.

Product Research 261

Product Research Feedback Software Analytic Tools User Testing 261

Userpilot

APRIL 21, 2024

Wondering how to build a conversion path for your SaaS product or e-commerce site? From the moment they learn about the product until they complete a desired action, like a demo booking, and beyond. This improves customer experience and increases conversion rates. Userpilot is a product growth platform.

Research Software 104

Research Software Feedback Software User Testing Reporting Tools 104

Daniel Elizalde IoT Blog

DECEMBER 11, 2016

Many Product Managers still think industry experience is unnecessary to get hired. However, as a hiring manager, I know firsthand that industry experience can make a difference when deciding between final job candidates.

Product Management 91

Product Management Product Manager Management Management 91

Mind the Product

MARCH 16, 2021

The post Estimating Complexity – Liz Keogh on The Product Experience appeared first on Mind the Product. Liz’s ‘Estimating Complexity’ Blog post. Dave Snowden ‘Managing in Complexity’ interview at FirstHuman. The Product Experience is hosted by Lily Smith and Randy Silver.

Technical Review 203

Technical Review Agile Consulting Feedback Software 203

Daniel Elizalde IoT Blog

DECEMBER 11, 2016

There are a lot of articles making the argument that Product Managers don’t need domain knowledge. By domain knowledge, I mean specific experience in an industry or vertical. For example, experience in eCommerce, Energy, Finance, Healthcare, etc.

Customer Experience 62

Customer Experience Healthcare Finance Product Management 62

The Product Coalition

JANUARY 26, 2024

As we work together to make product learning accessible, we invite you to read these articles to learn more about what we do. By Jay Stansell and Tremis Skeete , for Product Coalition We all want to learn how to be better product people. To you, the writer, you can still contribute any kind of product management story you wish.

Article 117

Article Reporting Tools Education Definition 117

UX Studio

APRIL 19, 2024

We still have to ask: are creative experts like designers and photographers ready to let go of experimenting in their creative work? To make image and video generation tools more reliable and to increase creatives’ trust in them, we should take a critical look at the current user experience with these tools.

Generative AI 84

Generative AI Research Software Feedback Software Customer Experience 84

The Product Coalition

APRIL 8, 2024

Product management is an attractive career path, and getting into the field is harder than ever. Why is product management an attractive career? For starters, product Managers generally have attractive salaries. Built In lists the average Product Manager salary at $128,820.

Product Management 108

Product Management Product Manager Customer Experience User Friction 108

The Product Coalition

JULY 25, 2023

Once upon a time, in a metropolis of modernity and innovation, there lived a diligent and ambitious product manager named Yağmur. So, to become more creative she is always trying to follow the most updated newsletters, blogs, and LinkedIn. She also has a blog which time to time she doesn’t update as she should.

Technical Review 136

Technical Review Product Research Customer Experience Naming 136

Userpilot

JUNE 3, 2022

Trying to find the best product marketing resources for 2022? As the market gets more competitive, SaaS companies are increasingly relying on product-led marketing strategies to gain traction. Therefore, as a product marketer, you need to continually update your skills to remain relevant in a constantly changing industry.

Research Software 98

Research Software Analytic Tools Feedback Software Data Visualization 98

Mind the Product

JUNE 30, 2020

Working in product is a dream job for lots of people but sustaining a dream career certainly isn’t without challenges. The post Forever Employable – Jeff Gothelf on The Product Experience appeared first on Mind the Product. Jeff’s blog. Jeff Gothelf has been there. Jeff Gothelf has been there.

Product Research 216

Product Research Feedback Software Technical Review UX 216

Lenny Rachitsky

MAY 26, 2024

Brought to you by: • Uizard —AI-powered prototyping for visionary product leaders • Mercury —The powerful and intuitive way for ambitious companies to bank • Vanta —Automate compliance. You can identify these users by looking for cohorts showing signals that your product is almost a fit (e.g.

Framework 72

Framework Customer Experience User Testing Banking 72

TechEmpower - Product Management

DECEMBER 11, 2023

This vast pool of talent showcases a wide range of experience and portfolios, quality of work, and inquisitiveness. Ensure that you investigate the designers' past work, samples of their work product, and their process. Here's what to consider Experience and Portfolio: What type of projects has the company completed?

Software Developers 118

Software Developers Software Development Software Review Development 118

The Product Coalition

NOVEMBER 14, 2022

As Product Managers, it’s our job to live in the future and understand where our products need to be, then have the plan to get them there. We have to look into the future and align an entire business with our stance on where our product will be in 1 to 5 years’ time. The truth is we don’t really know whether we’re right?

Product Management 121

Product Management Product Manager Vision Management 121

Userpilot

MAY 27, 2024

Loyalty segmentation helps you to tailor products, support, and marketing efforts by categorizing customers based on their loyalty levels. TL;DR Customer loyalty is a measure of how committed customers are to your product or service. Customer loyalty is the degree of preference a customer has towards your products or services.

Data Visualization 94

Data Visualization Product Research User Testing Customer Experience 94

Userpilot

APRIL 10, 2024

Building a knowledge management system can stem the tide, keeping your customers happy and ensuring your support agents can focus on more important tasks. In this article, we will explore all you need to know about knowledge bases and how you can create a knowledge management system that works.

Feedback Software 103

Feedback Software Analytic Tools Research Software Data Visualization 103