Userpilot

APRIL 3, 2024

Wondering how to create a resource center for your SaaS product? A resource center is a central hub of resources that helps your customers solve problems and learn more about your product. It reduces the load on your support team and improves customer satisfaction by providing self-service support.

Feedback Software 97

Feedback Software Analytic Tools Research Software Data Visualization 97

Business of Software Conference

OCTOBER 23, 2019

How does your company’s product provide a solution for the pain points of your target customers and how do you talk about it through the sales cycle? Whitney O’Banner got up on stage to say that yes, she loves OKRs, but only when they’re used properly throughout a team. What does it take to build an accessible product?

Blog 45

Blog User Friction Customer Experience Events 45

The Product Coalition

FEBRUARY 2, 2023

As product managers, it’s our job to develop solutions that solve real problems for our customers and create value for the business. One effective approach is to use a hypothesis-driven product validation framework to ensure that your efforts are focused on the most important questions at the right time.

User Testing 141

User Testing Feedback Software Product Research Research Software 141

Userpilot

MARCH 27, 2024

The secondary navigation of your website or application can make or break product engagement —that’s how essential it is. HubSpot's combined navigation allows detailed content exploration within major categories through a hierarchical structure. Amplitude provides a side panel for historical navigation and resource discovery.

Feedback Software 102

Feedback Software Research Software Data Visualization Product Research 102

Mind the Product

MARCH 10, 2020

In this episode, Tristan and Rosemary discuss product intuition, the art of prioritisation, managing your HiPPOs, and draw from their own experiences and expertise to answer questions from the Mind the Product community. 23:01 | How do you handle competing priorities when different departments or teams are not aligned?

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Workshop Customer Feedback Feedback Software Blog 150

The Product Coalition

JANUARY 26, 2024

As we work together to make product learning accessible, we invite you to read these articles to learn more about what we do. By Jay Stansell and Tremis Skeete , for Product Coalition We all want to learn how to be better product people. To you, the writer, you can still contribute any kind of product management story you wish.

Article 117

Article Reporting Tools Education Definition 117

Product Talk

OCTOBER 19, 2022

This seems like a simple enough question, but many product teams struggle to answer it honestly. They care about having their own problems solved or having an enjoyable experience when they use your product. They care about having their own problems solved or having an enjoyable experience when they use your product.

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Product Research Customer Experience User Testing Data Visualization 189

Product Talk

SEPTEMBER 9, 2020

I first met Petra Wille, a fellow product coach, at Mind the Product and was immediately impressed with her work. While I tend to focus on helping teams, Petra’s work centers around helping product leaders—the people who manage product managers. That was my first real product management role.

Feedback Software 184

Feedback Software User Testing Product Research Research Software 184

Product Management University

MAY 24, 2021

Your product management maturity model isn’t so much about what your team can do. It’s what your team can do for the customer. From either perspective, it’s the skill level and proficiency of your team as it matures. The Product Management Maturity Model: 3 Tiers of Customer Value.

User Testing 246

User Testing Customer Experience Product Management Product Manager 246

Lenny Rachitsky

FEBRUARY 4, 2024

Brought to you by: • Teal —Your personal career growth platform • Sprig —Build a product people love • Vanta —Automate compliance. Adopt a startup mindset when launching a new product line. Simplify security. Start small and focus on proving the idea without overcommitting resources.

Research Software 65

Research Software Feedback Software Product Research User Testing 65

The Product Coalition

NOVEMBER 23, 2021

APM (Associate Product Manager) Programs were a mainstay of the tech industry, especially in Silicon Valley, and were a reliable entry point for aspiring Product Managers. If you’re a product leader, you should absolutely consider hiring an APM into your organization. Applications aren’t only open to new grads and students.

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Product Management Product Manager Management Management 137

Userpilot

NOVEMBER 17, 2021

5 products. is the umbrella organization for 5 successful enterprise products: BizTalk360, Document 360, Severless360, Atomic Scope, and Cerebrata, which the business acquired in 2019. In 2010, he decided to build a product to solve these issues. Anyone can sit down and build a product. 2,000+ customers. How it started.

Customer Experience 94

Customer Experience User Friction Enterprise Document 94

Userpilot

JULY 2, 2022

The most important thing is to use different channels including in-product communication , email, social media, and website. Price increase announcements are ways of communicating changes notices sent from a company to its customers, informing them of a new price for the same product or service. What is a price increase announcement?

User Testing 96

User Testing Feedback Software Customer Experience Customer Feedback 96

The Product Guy

AUGUST 13, 2020

Guest Post by: Candice Zhang (Mentee, Session 11, The Product Mentor) [Paired with Mentor, Tauheed Ahmed]. When I first researched about product management, I asked seasoned product managers how they started and they gave me very different kinds of answers. What product management really means in the context of the company?

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Product Management Product Manager Research Software Feedback Software 163

Userpilot

JULY 6, 2021

How many people should there be in your SaaS product marketing team? When should you start building a product marketing team and what role should you hire first? Let's talk about how to build and structure product marketing teams for SaaS products. SaaS product marketing team structure.

Research Software 98

Research Software Feedback Software Product Marketing Marketing 98

Userpilot

JUNE 30, 2023

Which is the best AI writing assistant available for marketing and customer success teams in 2023? This article provides an overview of 19 popular AI content-writing tools that will help you create different content types, from in-app messages to long-form blog posts. There’s no simple answer to this question.

Feedback Software 97

Feedback Software Analytic Tools Research Software Data Visualization 97

The Product Coalition

NOVEMBER 12, 2020

Image Source: India Autos Blog This pandemic has created a lot of changes not only in my work-life but even in my personal life. Absence of Purpose and Development Teams Remembering the story of my cruiser standing in my backyard, let us go figure out something around what is happening with Development Teams.

Development 155

Development Travel Vision Naming 155

Lenny Rachitsky

APRIL 4, 2024

Brought to you by: • Explo —Embed customer-facing analytics in your product • Vanta —Automate compliance. Delegate tasks you don’t excel in or enjoy, or structure your role to minimize exposure to them. Treat your company culture like a product, where your employees are the customers.

CTO 48

CTO Data Visualization Embedded Analytics Reporting Tools 48

The Product Coalition

MAY 27, 2020

Christiaan and Barry are both Professional Scrum Trainers (PST) with Scrum.org, dedicated early adopters of Liberating Structures, and co-authors of the upcoming Zombie Scrum Survival Guide. Both are Professional Scrum Trainers and Liberating Structures enthusiasts. If so, you can subscribe here and join 26k agile peers.

Agile 78

Agile Feedback Software Research Software User Testing 78

The Product Coalition

MARCH 26, 2020

TL; DR: Remote Agile (Part 2): Virtual Liberating Structures Last week, we addressed basic practices and tools of remote agile with distributed teams. Based on that article, I also ran a live virtual class, the recording of which will be made available soon on the Age-of-Product’s Youtube channel.

Agile 78

Agile Customer Experience Webinar Consulting 78

Userpilot

OCTOBER 26, 2022

When do you need it and how does it help product managers build better products? Impact mapping is a collaborative strategic planning technique used by product managers, product owners , and senior technical leadership, who work mostly in Agile software delivery. What’s impact mapping? Ready to dive in?

Onboarding KPIs 97

Onboarding KPIs Customer Experience Product Research User Testing 97

Mixpanel

DECEMBER 15, 2023

It’s no secret that the #1 reason why investments in product analytics fail is because the data is untrustworthy. Today, teams are increasingly interested in pulling trusted data from their warehouse into their analytics tool, which is what we enabled with Warehouse Sync earlier this year. nothing matters after that. Try it for free.

Data Visualization 59

Data Visualization Analytic Tools Customer Feedback Events 59

UX Studio

MARCH 1, 2024

Our blog post guides you through the maze of AI research tools. We formulated a dedicated team consisting of three researchers and three designers. While some team members immersed themselves in articles and courses, others extensively tested AI tools within the given timeframe.

Data Visualization 97

Data Visualization Research Software Product Research Analytic Tools 97

The Product Coalition

OCTOBER 23, 2019

There are so many great product leaders doing tons of great work that’s available for free ( will list them later in the article ), it’s amazing how much good content is available out there. I am documenting below a really comprehensive list of all the things I did to build a product mindset and to be able to crack a PM job.

Customer Experience 110

Customer Experience Customer Feedback Blog Article 110

Userpilot

MARCH 8, 2022

Women are still underrepresented in the Product Profession – with only 33.3% of US Product Managers being female in 2021, according to a metastudy of 30 million profiles conducted by Zippia : Source: [link]. Melissa Perri – Speaker, consultant, and teacher in Product Management. CEO of Product Labs.

Technical Advisors 114

Technical Advisors Product Research Analytic Tools User Testing 114

The Product Coalition

MAY 14, 2021

A wireframe is a 2D visualization of a digital product, ranging from very basic pencil sketches to fully interactive digital designs. Wireframes can be static, and very simply layout ‘what goes where’, and some may be more interactive and more closely mimic the functionality of the final working product. Do Product Managers Use Them?

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Feedback Software Certifications User Testing Customer Feedback 112

Userpilot

JUNE 7, 2023

TL;DR CES measures the perceived effort customers exert when interacting with your product or teams. Map the user journey and define the touchpoints you want to collect feedback at: these could be after using a feature for the first time or interacting with your customer support team. How easy was using [Product] so far?

Customer Experience 82

Customer Experience Product Research Customer Feedback Data Visualization 82

Roy Madden

FEBRUARY 17, 2022

Many of the leading cyber security teams use Feedly to organize and automate their open-source threat intelligence and stay ahead of emerging threats. In this article, we will share how they translate their intelligence needs into various types of feeds and how they structure those feeds into a highly functional Feedly account.

Data Visualization 82

Data Visualization Reporting Tools Research Software Finance 82

Userpilot

FEBRUARY 3, 2023

From marketing campaigns to onboarding programs, catering your product experiences to your customers improves satisfaction and retention rates. To get started with customer analysis, start by structuring your existing customer base. Gather insights about your customers from internal teams.

Analytic Tools 97

Analytic Tools User Testing Research Software Feedback Software 97

The Product Coalition

SEPTEMBER 29, 2020

Anyone familiar with Product Management will recognize the immortal phrase ‘influence without authority.’ As a Product Manager, you’re a team player who guides product development along its chartered course, but you have to do that without being the literal captain of the ship. What Does ‘Influence’ Mean?

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Product Management Product Manager Data Visualization Weak Development Team 183

The Product Coalition

FEBRUARY 18, 2020

We used two Liberating Structures microstructures?—?Appreciative Liberating Structures for Scrum Created by Keith McCandless and Henri Lipmanowicz, Liberating Structures cover a set of easy to learn, yet powerful ways to collaborate as a team? even as a (very) large team by Scrum standards?—?,

Data Visualization 78

Data Visualization Agile Analytic Tools Positioning 78

The Product Coalition

JUNE 8, 2020

Results of a Virtual Strategy Session for Scrum Masters Regarding Remote Work Last week, 30-plus participants in the 23rd Hands-on Agile meetup had a virtual strategy session where they explored Liberating Structures’ Critical Uncertainties microstructure. This Liberating Structure prepares a group for strategy making.

Strategy 78

Strategy Agile Naming Workshop 78

Userpilot

DECEMBER 17, 2021

Product marketing vs marketing? You see a lot of SaaS companies hiring for product marketing roles and it’s a bit confusing. Is there even any difference between product marketers and your regular marketer? There’s a difference between product marketing and traditional marketing. Which does your company need?

Feedback Software 103

Feedback Software Research Software Product Marketing Marketing 103

The Product Coalition

APRIL 2, 2020

Otherwise, the video accurately reflects how one way of collaborating with a distributed team using Zoom breakout rooms may work. The Learning Path of the Remote Agile Class The Remote Agile Practices and Tools class is based on a Liberating Structures string, starting with Impromptu Networking. All blog posts on Remote Agile.

Agile 78

Agile Download Blog Article 78

Userpilot

JULY 31, 2023

TL;DR Teams may look for Intercom alternatives because of its steep learning curve, counterintuitive and cluttered UI , low speed, limited customization, and high costs. These include: Steep learning curve – Intercom isn’t a simple solution to implement or use, which may put off non-tech teams. Limited customization.

Analytic Tools 89

Analytic Tools Feedback Software Reporting Tools Data Visualization 89

The Product Coalition

JULY 10, 2020

TL; DR: Agile Laws and Remote Agile On numerous occasions in the recent past, working with distributed agile teams has amplified existing organizational, technical, and cultural challenges in many organizations. In that respect, the current issues many distributed teams face may also act as accelerants to become more agile.

Agile 83

Agile Reporting Tools Feedback Software Systems Review 83

Userpilot

JUNE 14, 2023

Looking to leverage the product feedback survey template to gather valuable insights from your customers? Crafting an effective product feedback survey requires careful consideration. A product feedback survey template can help you here by streamlining the feedback collection process with the most relevant questions.

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Product Research Feedback Software User Testing Customer Feedback 96