Gainsight

JULY 25, 2023

Below we’ve touched on the basics of what digital user journeys are, how a product leader should shape these paths, what type of cross-functional collaboration you’ll need to have, and how to overcome some of the most common product experience challenges. this first blog post is where you’ll want to start.

Customer Experience 52

Customer Experience Customer Feedback Data Visualization Analytic Tools 52

Lenny Rachitsky

FEBRUARY 11, 2024

Once you know your highlights, you can shape your days around them. If you don’t complete a highlight one day, instead of beating yourself up, ask, “Why not?” Jake: Notion instead of email, Loom instead of calls, and Descript videos instead of blog posts. Highlights can be professional or personal.

Customer Experience 84

Customer Experience Framework Finance Blog 84

Product Talk

FEBRUARY 28, 2024

This would be a much shorter blog post if that were the case! When David ended up joining Going, he made Continuous Discovery Habits required reading for the product team. And the anniversary itself was coming up fast—they only had about 20 business days. In fact, Kelsey and her team faced many challenges along the way.

Product Research 237

Product Research Onboarding KPIs Feedback Software User Testing 237

Mind the Product

FEBRUARY 5, 2020

Communication Shapes Your Product. Matt counters: “But I would say that the thing doesn’t exist outside the communication – the way you communicate it shapes the thing itself. And even as the team communicates that vision, their own sense of the product is being shaped and changed.”. Being the First Product Manager. “I

Feedback Software 171

Feedback Software Vision Document Consulting 171

Ronke PM

FEBRUARY 3, 2024

I harbor no illusions of being immune to them; they shape who I am. I hope to get the young women who attend my talks or read my blogs to think about their stories and defining moments that pick us. I get to wake up every morning, which is not guaranteed. My inner judge would not let up. Heartbreak. Imposter Syndrome.

Leadership 52

Leadership Reporting Tools Customer Experience Positioning 52

Intercom, Inc.

DECEMBER 28, 2022

This year, we saw savvy support teams arm up with the right tools, technology, and resources to not just survive but ultimately thrive in 2022 and beyond. We’ll be releasing the third edition of the Customer Support Trends Report and announcing it in the blog and newsletter very soon so watch this space. And breathe!

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

Intercom, Inc.

APRIL 30, 2020

We’ll also connect with your marketing teams to discuss other joint content we can develop together, such as webinars, case studies, guest blog posts, and perhaps – one day soon – even joint events. It attracted over 9000 pageviews and got picked up by publications like Gartner and Chartmogul. Our first program for service partners.

Feedback Software 223

Feedback Software Webinar Customer Experience User Testing 223

Intercom, Inc.

FEBRUARY 16, 2021

Try drawing an animal, or a vegetable, or a fruit that doesn’t exist – you’ll end up with some bizarre drawings but each of them will be an elaborate combination of elements you’ve seen before. I found this improved my ability to estimate distance between elements and pick up on design inconsistencies quicker. Repeat the steps above.

User Testing 283

User Testing Feedback Software Research Software Customer Experience 283

Product Management University

JANUARY 18, 2022

You might even be in a position to influence and shape “the finance department of the future.”. But keeping everyone between the guardrails means you have to continually remind all stakeholders that your plan still delivers greater value than anything else that comes along, and have the data to back it up.

Leadership 147

Leadership Finance Product Management Product Manager 147

Ronke PM

FEBRUARY 22, 2023

In many instances in my life, my self-doubt, anxiety, fear, and frustration wanted to put out my light, but I never gave in because the people in my life continued to raise me up, even when I didn’t necessarily want it. I write this blog with profound humility and gratitude.

Leadership 52

Leadership Construction Vision Blog 52

UX Studio

JULY 13, 2023

Are you a UX researcher looking to level up your skills and knowledge? But are you fed up with reading countless articles and textbooks or trying to get into expensive courses and conferences? Why podcasts Are you tired of scrolling through endless blog posts and textbooks in search of valuable insights and information related to UX?

Data Visualization 82

Data Visualization Product Research User Testing Customer Feedback 82

Mind the Product

APRIL 2, 2020

Communities, like Mind the Product, that allow for the free flow of ideas have enabled us to build up a global understanding of what works and what doesn’t. Communities can be governed and shaped in different ways. Productive, engaging, and valuable communities come in all shapes and sizes. Let’s explore. Start Today.

Government 112

Government User Testing Customer Experience Blog 112

The Product Coalition

OCTOBER 1, 2020

Roman Pichler - Medium Rich Mironov Rich’s content is primarily focussed on product leadership and how to set up your teams to be successful. Many of his posts are write-ups of interviews or AMA sessions with those in the product community, so it’s worth following to digest these if you don’t attend to the sessions. Happy Medium-ing.

Research Software 160

Research Software User Testing Product Research Agile 160

Ronke PM

SEPTEMBER 4, 2023

This blog is dedicated to aspiring and new product managers I have had the privilege of getting to know. I am incredibly grateful to witness your footprint and the mark you will make in the universe by building products for all communities that will shape and impact our lives for the better. It is okay to say I don’t know something.

User Testing 52

User Testing Product Management Product Manager Management 52

Userpilot

JANUARY 29, 2023

They drive up customer loyalty and retention, turning customers into avid brand ambassadors. TL;DR Product experience involves everything you do within the user journey that shapes users’ perception of your product. It encompasses everything that shapes the user experience before and after the purchase.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience Data Visualization 98

The Accidental Product Manager

OCTOBER 16, 2023

The shape of a bulky battery pack, it can pop onto an iPhone or iPod. A result will pop up in the app anywhere from 60 seconds to an hour, depending on the brand. In the future, product managers could use advanced AI techniques to speed up the process and bring costs down. of total world trade. Subscribe now: Click Here!

Artificial Inteligence 73

Artificial Inteligence Product Management Product Manager Management 73

Intercom, Inc.

MARCH 10, 2021

By doing this, you’re actively removing yourself from a negative mindset when faced with a difficult request, while allowing yourself to shape the level of your commitment. Now you won’t be shutting people down, but opening up the conversation to gauge what they need, while also communicating what your constraints are.

Strategy 245

Strategy User Testing Product Research Research Software 245

Product Management University

JULY 23, 2020

The factory (product development) came up with a better way to build and deliver software. But in no way, shape or form did agile development change how your target customers define their business goals and priorities. Here’s the bottom line.

Agile 165

Agile Development Product Management Product Manager 165

Intercom, Inc.

MAY 27, 2019

In fact, right now you are reading this blog post in English. After just a few days of active interaction, you start thinking in English – your brain considers that to be less effort than constant translation and eases things up for you. For me, even the process of writing this blog post is an act of translation and immersion.

Blog 197

Blog Definition Presentation UX 197

Agile Velocity

FEBRUARY 9, 2023

In this follow-up video, Antelo explains how the formation of stable teams creates psychological safety on the team, increases team predictability, allows stakeholders to forecast more accurately, and results in less employee turnover. If you have any questions on how to form more stable, t-shaped teams, we’d love to help.

Data Visualization 52

Data Visualization Agile Blog Vision 52

The Product Coalition

NOVEMBER 1, 2022

It also opens up new opportunities for the hospitality and tourism industry to compete in a dynamic market landscape. Understanding how technology is developing and shaping consumer behavior in tourism is vital. They include social networking apps, blogs, video-sharing web applications, etc.

Research Software 98

Research Software Feedback Software User Testing Travel 98

Agile Velocity

OCTOBER 1, 2020

After reading the Gallup Group’s article “ Remote Agile: Sustain Performance While Working Remotely ” a few things floated up in my mind. It is about building and sustaining organizational resilience–at individual, team, system and organizational layers–in the face of a VUCA* world, cranked up to eleven.

Reporting Tools 114

Reporting Tools Systems Review Agile Leadership 114

UX Planet

FEBRUARY 25, 2024

Just to give you an example, this analogy fundamentally shaped the way I think about experimenting with my designs: when Erik was learning how to ride a unicycle, an experienced rider told him to alternate falling off in front and falling off behind the unicycle. What is the shape? He uses analogies that you’ll never forget.

UX 94

UX User Testing Customer Experience Banking 94

Intercom, Inc.

JANUARY 16, 2020

His paintings have different shapes with very bright colors and we found that our boards developed in kind of the same style. Are you opening up to partners? All of this allows you to shape the product the way your company wants to use it. So it was a surprise to see how quickly it started to ramp up.

Research Software 249

Research Software Data Visualization User Testing Customer Experience 249

Userpilot

MAY 1, 2024

Actively working to build a brand community is crucial, as it establishes loyal customer relationships , increases engagement rates, and opens up revenue opportunities through various strategies such as sending newsletters, hosting events, and creating spaces where customers feel heard, valued, and connected.

Feedback Software 80

Feedback Software Customer Feedback User Testing Customer Experience 80

Userpilot

JUNE 9, 2023

It’s because of its shape. The funnel shape guides the viewer’s attention from the initial to the final stage and makes it easier to understand the progression of data. Sign-up funnel – the steps that users need to take before they start using the product, like creating the account. Why do we call it a funnel

Analytic Tools 86

Analytic Tools Feedback Software Data Visualization Customer Feedback 86

Userpilot

OCTOBER 25, 2022

In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users! To capture trends, you need to do it regularly and ideally follow up with qualitative questions. Shaping the product strategy.

Product Research 94

Product Research User Testing Customer Feedback Research Software 94

Ronke PM

JUNE 4, 2023

In past blogs, I have reflected on the extraordinary impact, effect, and influence women mentors have had and continue to have in my life. For this blog, I want to share stories of the exceptional influence male mentors and allies have had over the course of my career. This blog is a testament to this lesson.

Customer Experience 52

Customer Experience Travel Blog User Testing 52

The Product Coalition

MARCH 29, 2022

So you need to shape how you want people to feel, even if you don’t actively promote your brand. Create a Strong Brand Identity It is important to stay authentic to who you are and open up and show your real side. Brands get lost in the race to do better and end up turning into someone they are not.

Branding 140

Branding Reporting Tools User Testing Research Software 140

Gainsight

JUNE 24, 2022

This blog is part of Gainsight’s celebration of Pride month and all the LGBT+ members of our community. While growing up as a child in rural Tennessee, queer was a derogatory term. As we grow and change, I can’t wait to see how we shape each other. If there was any semblance of an LGBTQ community there, I never found it.

Blog 52

Blog Branding Events Development 52

Mind the Product

JUNE 27, 2019

So, product goals and metrics – the tools that allow you to build design foundations and shape a strategy. These often-confused bedfellows can set you up for problems later on, because metrics are not goals. It’s been publishing a blog post for the last few years that details its goals. You know that, right?

Product Goals 163

Product Goals Data Visualization Reporting Tools Government 163

Imaginary Cloud - Design

JULY 2, 2020

And I follow some blogs”. The thing is: a book can expand a topic in much more depth than any blog article or podcast will ever be able to do - at least if it is a good book. Those books could be summarized without much loss in a blog post or podcast. 2) Mismatch: How inclusion shapes design - by Kate Holmes.

Books 138

Books Technical Review Research Software Data Visualization 138

Intercom, Inc.

DECEMBER 21, 2020

This was a year when it felt like history was unfolding in real time – rather than the narrative of our time taking shape gradually over months and years, events were seemingly getting inscribed straight into the collective memory every day, or sometimes every hour. The art of marketing in a crisis. John Collins, Director of Content.

Customer Communications 232

Customer Communications Customer Experience Technical Review Healthcare 232

Product Management University

JULY 23, 2020

The factory (product development) came up with a better way to build and deliver software. But in no way, shape or form did agile development change how your target customers define their business goals and priorities. Here’s the bottom line.

Agile 130

Agile Development Product Management Product Manager 130

Userpilot

JUNE 20, 2023

Use mental models to create an intuitive design Mental models are patterns that shape how we make sense of the world. As UX designers, understanding the mental models that shape how users navigate your product will help you to create intuitive product interfaces. You can do this by incorporating welcome surveys into your sign-up flow.

User Testing 95

User Testing Customer Feedback Customer Experience UX 95

Gainsight

MARCH 1, 2024

In the dynamic landscape of Customer Success (CS), where relationships and outcomes intersect, the voices of female leaders are increasingly shaping the trajectory of the industry. In this blog, we asked four remarkable female leaders in CS about their predictions and foresight into the future of this pivotal field.

Data Visualization 59

Data Visualization Technical Review Customer Experience Customer Feedback 59

ProductPlan

MARCH 9, 2023

Oh no, not another blog about ChatGPT. With this in mind, we turned our focus toward shaping our hypothesis. Our hypothesis: An AI tool like ChatGPT can help product managers save time when setting up a roadmap. I know what you’re thinking. There have been countless stories, tests, and experiments using this fascinating chatbot.

ChatGPT 52

ChatGPT Research Software Artificial Inteligence Reporting Tools 52