Mind the Product

FEBRUARY 1, 2019

getting a certification (be it scrum, agile, product, coaching … you name it). reading more industry news and books. Are you moving towards a positive outcome, or away from a negative one? Are you moving towards something positive or away from something negative? Are they working towards something positive?

CTO Coach 144

CTO Coach User Testing Research Software Product Research 144

Userpilot

JULY 29, 2024

We’ve curated 16 of the most innovative product campaigns from industry leaders like Userpilot, HubSpot, and Spotify, among others, that will spark your creativity and help you create campaigns that drive product growth. Userpilot hosts industry-relevant webinars to raise brand awareness. Search no further!

Research Software 104

Research Software Feedback Software Product Marketing Reporting Tools 104

The Product Coalition

NOVEMBER 23, 2021

APM (Associate Product Manager) Programs were a mainstay of the tech industry, especially in Silicon Valley, and were a reliable entry point for aspiring Product Managers. With the tech industry picking itself back up after the events of 2020, it’s high time we give APMs the TLC they deserve.

Product Management 158

Product Management Product Manager Management Management 158

Userpilot

JUNE 3, 2022

Therefore, as a product marketer, you need to continually update your skills to remain relevant in a constantly changing industry. SaaS companies are increasingly investing in product marketing to stand out in a competitive market with effective product launches , positioning, and improved product experiences. Let’s get started!

Research Software 98

Research Software Analytic Tools Feedback Software Data Visualization 98

The Product Coalition

AUGUST 25, 2020

One of the biggest myths surrounding the product industry is that, because it’s a role within the tech industry, that you need to have deep technical knowledge and coding abilities. The role is more about other skills like leadership, strategic thinking, industry awareness, etc. Check out our certifications here.

User Testing 154

User Testing Analytic Tools Product Research Certifications 154

Userpilot

JULY 20, 2024

Here are five key positions along this career path: Junior UX Designer UX Designer Senior UX Designer Experience Strategist Lead Experience Strategist/UX Director To become an experience strategist, start by pursuing a relevant educational background, such as a bachelor’s degree in design, psychology, marketing, or a related field.

Data Visualization 94

Data Visualization Analytic Tools Research Software Feedback Software 94

The Product Coalition

OCTOBER 25, 2021

So instead, we need to talk about the traits of leaders in the Product world, and how these traits manifest themselves into positive results that help to build successful products. They know what the North Star is, and it’s up to them to guide their teams, company, or industry towards it. Check out our certifications here.

Leadership 196

Leadership User Friction Product Research Customer Experience 196

Userpilot

MARCH 29, 2024

13 top examples of SaaS brand activations include: Userpilot hosts industry webinars to generate brand awareness. HubSpot implements certification programs to drive brand activation. For instance, you can induce customers to share their positive experiences with your product on social media. Bynder's demo invite.

Branding 105

Branding Analytic Tools Feedback Software User Testing 105

Johanna Rothman

MARCH 18, 2024

That part discusses why managers see agile coaches and Scrum Masters as staff positions, not line jobs. That's the first step to turning your experience into a line position. And too many of those certification classes don't discuss how Scrum is a subset of lean. I ended that with your assessment of your technical skills.

Weak Development Team 98

Weak Development Team Certifications Agile Customer Experience 98

UX Planet

DECEMBER 11, 2023

While this information can help you decide if you would want to take a certain course— and Polina also delved into this subject with “ Selecting the right conversation design course ”— this post does not explicitly answer the question of, “ Are employers expecting to see a CxD certification on my job application? ” Okay, let’s get started.

Technical Review 97

Technical Review Certifications Software Review User Testing 97

Userpilot

SEPTEMBER 5, 2022

Whether you’re looking to train your team to engage customers or make a career leap as a customer success manager (CSM), different types of customer success courses and certifications are the closest to the formal education you can get. But, how do you know which certifications or training programs are the best for you? Price: $800.

User Testing 98

User Testing Customer Experience Customer Feedback Certifications 98

UX Planet

JANUARY 11, 2024

They are handed a certificate and the promise of finding a job soon. The absurdity of finding a job as a UX/UI Designer Positions often remain unfilled. In the end, they get the certificates only because they paid for the program.” Seems to be popular. He’ll probably have more Ironhack graduates ahead of him.

UX 98

UX Systems Review Certifications Education 98

The Product Coalition

SEPTEMBER 29, 2020

As you start to build your reputation within your team, company, or even industry, people will be more open to hearing what you have to say. If you treat your position as a chance to manipulate people into doing things your way, you’re definitely in the wrong job! Check out our certifications here. Looking for a good read?

Product Management 187

Product Management Product Manager Data Visualization Weak Development Team 187

Userpilot

JULY 25, 2024

They play a key role in implementing a positive customer experience , improving user retention, and minimizing churn rates. They play a key role in implementing a positive customer experience , improving user retention, and minimizing churn rates. Their efforts are instrumental in driving customer loyalty and product adoption.

Customer Experience 85

Customer Experience Data Visualization Customer Feedback User Friction 85

The Product Coalition

JULY 10, 2020

Both positions involve being the keeper of a vision, and both also have to be decision makers by curating ideas from many different sources. As CEO of Run the World, Qu is very strong on her product vision , especially in the wake of the 2020 pandemic, which affected the landscape of the events industry heavily. “

Product Management 141

Product Management Product Manager Management Management 141

The Product Coalition

MAY 27, 2021

While you don’t have access to the data to back up your suggestions, you should be in a position to come up with a hypothesis. If your goal is to get a couple of years experience with them before moving over to a different industry…that’s probably information that’s best kept to yourself if you want to get hired!

Weak Development Team 167

Weak Development Team Product Management Product Manager User Testing 167

Intercom, Inc.

JANUARY 5, 2022

We felt fortunate to even be in a position to start the company when we did, and that appreciation has just fueled this really unprecedented year. Adam: It was, again, just being in a position where we felt comfortable to do it. SOC 2 is not a pass-fail certification, which is really important and a common misconception.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Userpilot

JULY 14, 2024

In this article, we will outline the typical journey for business intelligence analysts, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. Industry : Industries like Energy, Mining & Utilities, Real Estate, and Telecommunications often offer higher salaries for BI Analysts.

Embedded Analytics 98

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 98

Userpilot

JULY 16, 2024

With customers already viewing your product as different, any positive experience will reinforce this view and keep them coming for more. For example, a brand may position itself as affordable (lower quality, lower price), while another is positioned as luxury (higher quality, higher price).

Differentiation 111

Differentiation Analytic Tools Research Software Feedback Software 111

Userpilot

AUGUST 22, 2024

According to Userpilot’s SaaS Product Success Metrics Benchmark report , Fintech and Insurance companies had the second-lowest activation and adoption rates of all industries. It helps financial institutions make a positive first impression and build customer trust from the get-go. What are they? Book the demo to find out more!

Reporting Tools 111

Reporting Tools Data Visualization Onboarding KPIs Analytic Tools 111

The Product Coalition

JANUARY 5, 2021

TL; DR: 71 Product Owner Interview Questions to Avoid Imposters If you are looking to fill a position for a Product Owner in your organization, you may find the following 71 interview questions useful to identify the right candidate. How much of your time do you spend talking with customers and researching industry trends?

Product Research 131

Product Research Technical Advisors Customer Experience User Testing 131

Userpilot

AUGUST 23, 2023

The recommended certifications for developing professional skills and improving hiring chances are Google Analytics Individual Qualification, Tableau Desktop Specialist, and Microsoft Certified: Data Analyst Associate. Here are the essential skills you’ll want to include in your resume for the product analyst position.

Data Visualization 98

Data Visualization Reporting Tools Analytic Tools Research Software 98

UX Planet

FEBRUARY 25, 2024

Use Keywords Identifying Keywords : Start by thoroughly analyzing the job description for the position you’re interested in. Use industry-specific terms and phrases relevant to your experience. Spell Out Acronyms: While industry acronyms might be familiar to you, the ATS may not recognize them. These are your keywords.

Research Software 98

Research Software Document Customer Experience Certifications 98

Userpilot

JULY 20, 2024

They play a key role in implementing a positive customer experience , improving user retention, and minimizing churn rates. They play a key role in implementing a positive customer experience , improving user retention, and minimizing churn rates. Their efforts are instrumental in driving customer loyalty and product adoption.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

AUGUST 24, 2022

Customer enablement positions you for increased customer loyalty and satisfaction. Some industry reports, including the recent Zendesk customer experience report , show customers increasingly prioritize CX over pricing, or even the product itself. Training the team on industry best practices.

Feedback Software 98

Feedback Software User Testing Customer Experience Customer Feedback 98

The Product Coalition

OCTOBER 11, 2024

100+ hours of podcasts featuring industry leaders such as Tamar Yehoshua (ex-CPO @Slack) and Rich Mironov. Each comes with verifiable certifications for LinkedIn and sharing. It’s a platform to showcase your skills and experience, connect with industry professionals, and increase your visibility for potential roles.

Customer Experience 78

Customer Experience Certifications Workshop Webinar 78

Userpilot

AUGUST 25, 2024

TL;DR A customer experience analyst is a professional who evaluates and improves the interactions between a company and its customers, particularly in the SaaS industry, analyzing data to enhance user satisfaction and retention. Certifications in customer experience or data analysis can also enhance your qualifications.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JUNE 28, 2024

TL;DR A customer experience (CX) specialist is a professional responsible for ensuring customers have positive interactions with a business/brand throughout their lifecycle. Director of Customer Experience (8-10 years) – This senior-level position is for professionals with significant experience in customer success management.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Reporting Tools 52

Userpilot

JULY 24, 2024

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. They play a key role in implementing a positive customer experience, improving user retention, and minimizing churn rates.

Customer Experience 52

Customer Experience Analytic Tools Feedback Software Data Visualization 52

Userpilot

AUGUST 25, 2024

TL;DR A product support specialist is responsible for providing technical assistance and support to customers, troubleshooting issues, guiding users, and ensuring customer satisfaction in the SaaS industry. Certifications can further enhance your qualifications. What skills should a product support specialist have?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

AUGUST 27, 2024

Customer support specialist’s main responsibilities A customer support specialist’s responsibilities encompass a wide range of tasks aimed at fostering positive customer relationships. Progress by gaining experience, improving problem-solving skills, and taking relevant training or certifications.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

JULY 20, 2024

TL;DR A product design manager in the SaaS industry oversees the design and development of software products. Pursue internships or entry-level positions in design to gain practical experience and build a robust portfolio. A product design manager in the SaaS industry oversees the design and development of software products.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

JUNE 30, 2024

Get certification : You can get Certified Associate in Product Management (CAPM) and Product Management Professional (PMP) certifications from the Product Management Institute. Apply for jobs : To land a product management role, craft a tailored resume highlighting education, skills, and certifications.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

AUGUST 27, 2024

In the SaaS industry, they help users navigate software applications, troubleshoot technical issues, and drive product adoption. In the SaaS industry, a CSR helps users navigate software applications, troubleshoot technical issues, and drive product adoption. Let’s dive in!

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

ProductPlan

JANUARY 27, 2022

With thousands of unfilled positions listed on job boards, companies compete for scarce and selective talent. For teams seeking more formal educational opportunities, consider product management certification programs or advocate for a tuition reimbursement benefit to pursue an MBA. Product management is no exception.

Data Visualization 98

Data Visualization User Testing Product Research Reporting Tools 98

Userpilot

DECEMBER 19, 2022

Find your brand positioning. Finding the right brand positioning for your company and products will ensure that you’re able to effectively communicate with customers and shape their perception of your brand. This is why community-led growth has been seeing an uptick in the SaaS industry. Keep engaging on social media.

B2B 105

B2B User Testing Research Software Analytic Tools 105

The Product HQ

JULY 1, 2024

Since product directors occupy a central, managerial role within the product team, they must receive compensation packages that reflect the importance of their position. While director-of-product salaries vary across the United States, certain factors lead to higher offers in this competitive industry.

Certifications 52

Certifications Finance Education Product Research 52