Johanna Rothman

MARCH 14, 2024

And even if you can find an agile coaching or Scrum Master job, the pay is so terrible, you don’t want to take it. That’s because these managers think agile coaching and Scrum Mastering is a staff job, not a line job. What kinds of technical skills did you have? Worse, many staff jobs are commodity positions.

User Testing 100

User Testing Agile Banking Consulting 100

Johanna Rothman

MARCH 18, 2024

That's why Part 1 of this series discusses your value and what managers want and need. That part discusses why managers see agile coaches and Scrum Masters as staff positions, not line jobs. I expect anyone who understands what customers value and expect to have problem-space expertise. Functional skills are not nearly enough.

Weak Development Team 81

Weak Development Team Certifications Agile Customer Experience 81

Roman Pichler

NOVEMBER 6, 2023

But in my mind, that’s a misunderstanding of what it means to lead. As the individual is a peer and not the boss, they cannot tell people what to do and they are usually not in a position to offer rewards like a promotion. 1 ] In fact, some people argue that product leadership can only be exercised by a management role.

Leadership 266

Leadership Customer Feedback Construction User Testing 266

Intercom, Inc.

NOVEMBER 2, 2021

That’s likely because there isn’t just one cause – the pandemic has pushed underlying issues to the surface, triggering a widespread re-evaluation of what’s important in our work lives. According to the managers, the most common reasons new employees failed were: And what was the biggest takeaway for managers interviewed?

Product Research 291

Product Research Software Review Feedback Loop Feedback Software 291

The Product Coalition

SEPTEMBER 27, 2022

“A good coach can change a game. A great coach can change a life.”?—?John John Wooden I still remember the day I met my college coach. Yet minutes in, the coach had calmed the team, taken command, and started setting the path forward. Throughout the season, the coach continued to both guide and mentor.

Weak Development Team 129

Weak Development Team Product Strategy Strategy Vision 129

Product Talk

DECEMBER 20, 2023

Question: What do you do when a stakeholder has an idea that isn’t related to your outcome or your discovery efforts? Tweet This What are your customers doing today and why isn’t that working for them? Before we commit to a new solution, we want to make sure we understand what we’ll be competing with. How should you handle it?

Product Research 262

Product Research User Testing Customer Experience Differentiation 262

People-First Product Leadership

APRIL 5, 2024

I was reminded of a question I often receive while coaching - what do I need to do to be promoted? The “how” is more important than the “what” you have done. If you answered “yes” - you’ve likely discovered what is preventing your advancement. If feedback is lacking, simply ask.

Leadership 59

Leadership Customer Experience Product Research Messaging 59

Intercom, Inc.

FEBRUARY 25, 2021

Most businesses design customer experiences from the inside out, based on what is best for the company, when they should be doing the exact opposite. This means you first need to engage with your customers to listen to what they (and the data points) are saying. “You At least, that’s Annette Franz ‘ s two cents on the matter.

Customer Experience 211

Customer Experience User Friction User Testing Customer Feedback 211

Mind the Product

FEBRUARY 24, 2020

At Founders Factory we’ve created and implemented a framework for our product coaching practice based on the hypothesis I wrote about in Mind the Product last year for why product thinking needs to be the future of product management and why product coaching is how we get there. This is what we learned. Click to enlarge.

Framework 176

Framework Data Visualization Feedback Software Consulting 176

Product Talk

SEPTEMBER 9, 2020

I first met Petra Wille, a fellow product coach, at Mind the Product and was immediately impressed with her work. The people in these roles don’t always come from a product background, so they may need guidance to understand the essentials of product management and what best practices look like in the real world. Hello everybody.

Feedback Software 184

Feedback Software User Testing Product Research Research Software 184

Intercom, Inc.

OCTOBER 5, 2022

Lara Hogan is an author, public speaker, and coach on management and leadership. But it wasn’t until 2017 that her love for coaching led her to co-found Wherewithall , a knowledge service to help managers hone their skills to better support their teams. What does good, actionable feedback look like? The craft of managing.

Leadership 118

Leadership Feedback Software Weak Development Team Management 118

The Product Coalition

DECEMBER 11, 2023

Quite a few weeks have passed since I attended SVPG’s ‘Coach the Coaches’ session. But every now and then, for example, when I share the insights with my customers (many of them wanted to use our time together to simply hear how it was), I remember what a great privilege it was to attend this workshop, and I feel truly grateful.

Workshop 78

Workshop Customer Feedback Leadership User Testing 78

Product Management University

MAY 24, 2023

If you’re a solution consultant (SC), sales engineer (SE), or any other role that does sales demos, there’s nothing more uncomfortable than going into a demo and not knowing what you’re aiming for. How to Qualify the Account Executive There’s nothing wrong with raising the bar for your AEs in terms of what they owe you prior to a demo.

Demo 147

Demo Product Research Customer Experience Consulting 147

Johanna Rothman

DECEMBER 2, 2022

On the ANE panel last night, an agile coach asked, “What's my path forward as an agile coach? What do I do next?” ” That's a great question and one each coach might ask, to make sure they continue to add value to the client. Internal or external, all coaches have clients.).

Agile 110

Agile Customer Experience Weak Development Team Consulting 110

Agile Velocity

MAY 3, 2024

Training Without Coaching Providing training on Agile principles and practices is crucial for building awareness and common understanding among teams and individuals. Training Without Coaching Providing training on Agile principles and practices is crucial for building awareness and common understanding among teams and individuals.

Agile 81

Agile Data Visualization Feedback Software Reporting Tools 81

Product Talk

JANUARY 13, 2021

I knew I wanted to coach rather than consult, as I loved investing in product people. As a discovery coach , my primary customer is a head of product who is looking to up-level the discovery skills on their product team. I don’t know what discovery activities to do when. Tweet This. Tweet This. Tweet This.

Books 149

Books Product Research Roadmap Feedback Software 149

Product Talk

FEBRUARY 16, 2022

As a product discovery coach, I get asked a lot of questions. But I’ve realized that I often answer these questions in a one-off or closed setting: with coaching clients, during a webinar , or in my Continuous Discovery Habits community. They consider the ideas in the context of their own team and company. Get in touch to let me know!

Product Research 252

Product Research Engineering Webinar Testing 252

Product Innovation Educators

NOVEMBER 13, 2023

She’s a product executive, advisor, and coach. She’s coached hundreds of companies from startups to Fortune 50 and loves seeing people and teams transform when they understand how to build products that customers love.   Great products teams are not just focused on the how; they also understand the what and the why.

Customer Experience 116

Customer Experience Leadership Healthcare Framework 116

Johanna Rothman

MARCH 21, 2024

I started this series by discussing why managers didn't perceive the value of agile coaches and Scrum Masters in Part 1, resulting in layoffs.) Integrate Agility Everywhere If you've been an agile coach or a Scrum Master, ask yourself how you can integrate agility into your work. While those skills are useful, they are not enough.

Software Review 96

Software Review Agile Product Research Feedback Loop 96

Product Talk

MARCH 16, 2022

I started with my 12-week coaching program. I coached teams week-over-week in the context of their own work. But as I wrote in my January post , coaching doesn’t scale well. This sets the scope for our discovery. From there, an effective team is doing two key research activities week over week. Interviewing is generative.

Research Software 222

Research Software Product Research User Testing Data Visualization 222

The Product Coalition

FEBRUARY 12, 2024

What problem did it solve?” What outcome did it achieve for the user and the customer?” What validation was performed to indicate it was important?” What’s his problem,” someone muttered under their breath, clearly forgetting the mute button. My goal is never to criticize but instead to understand and coach.

Technical Review 114

Technical Review User Testing Product Research Customer Feedback 114

The Product Coalition

FEBRUARY 5, 2021

There are a few people in the product world who talk about the importance of coaching for product leaders. I was super-excited to see that he spends several chapters on coaching in his latest book, Empowered. You can no longer make all the decisions and you can’t tell them what to do all the time. Why coaching?

Data Visualization 142

Data Visualization Reporting Tools Embedded Analytics Feedback Software 142

Intercom, Inc.

DECEMBER 1, 2021

As a sales manager, the most impactful thing you can do is coach your team. Study any sales coaching blog, podcast, or book and you’ll find plenty of advice on the best ways to coach your sales reps: join their calls, listen to recordings, apply a framework … the list goes on. Closing roles need email coaching too.

Framework 118

Framework Weak Development Team Technical Review Feedback Software 118

The Product Coalition

DECEMBER 21, 2021

What does an Apprentice Chef need to succeed? What are the experienced chefs doing, and how does the kitchen work as a team? What are the experienced chefs doing, and how does the kitchen work as a team? What tasks can an apprentice take on with limited risk? Coaching ?—?an what do customers like?

Product Management 167

Product Management Product Manager Weak Development Team Management 167

Product Talk

NOVEMBER 16, 2022

Meet Ellen Juhlin , a product coach and consultant and Senior Director of Product Management at Orion Labs. Meet product coach and consultant @ellenjuhlin. Product Talk’s North Star metric is to increase the number of product trios who adopt a continuous cadence to their discovery work. Tweet This. Tell us a bit about your background.

Feedback Software 130

Feedback Software Reporting Tools Product Research User Testing 130

Intercom, Inc.

SEPTEMBER 4, 2019

If your team isn’t reaching their goals, what are you doing as a leader to help them get up and over the line? Every manager should know how to effectively coach their reps. This coaching helps them drive their team and their company to greater productivity and higher sales. What is sales coaching?

Weak Development Team 175

Weak Development Team Data Visualization Outbound Sales Training 175

Lenny Rachitsky

FEBRUARY 25, 2024

Brought to you by: • OneSchema —Import CSV data 10x faster • Sendbird —The (all-in-one) communications API platform for mobile apps • Sprig —Build a product people love — Donna Lichaw is an internationally sought-after executive coach, keynote speaker, and best-selling author.

Data Visualization 86

Data Visualization Leadership Framework User Testing 86

Mind the Product

MARCH 23, 2021

Pricing strategy can be one of the biggest challenges for product people, so we asked Founders Factory coach Fanni Fejes to share some of the lessons she teaches founders. Pricing strategy can be one of the biggest challenges for product people, so we asked Founders Factory coach Fanni Fejes to share some of the lessons she teaches founders.

Customer Experience 206

Customer Experience Product Research Strategy Feedback Software 206

Product Talk

MAY 19, 2021

Here’s what people are saying about it: “If you haven’t had the good fortune to be coached by a strong leader or product coach, this book can help fill that gap and set you on the path to success.” I am so excited to announce Continuous Discovery Habits is finally here! Tweet This. This Book is Just the Beginning.

Product Research 203

Product Research Books User Testing Research Software 203

The Product Coalition

FEBRUARY 5, 2021

An unconventional view of what it takes to be a Product Leader Photo by Porapak Apichodilok from Pexels *Note: this is a revised and updated version of a guest blog I did for Department of Product, titled: ‘Unconventional advice for transitioning to Head of Product’ ?—?check check it out! How do I build alignment?

Leadership 151

Leadership Technical Advisors Product Research Weak Development Team 151

The Product Coalition

FEBRUARY 18, 2024

Photo by Blake Cheek on Unsplash I once coached a very talented senior product manager. He asked what was going on but kept getting insufficient answers. As he realized that, he understood it logically, but still didn’t know what to do next. He accepted the challenge and guess what? Everyone treats authority differently.

Leadership 108

Leadership Presentation Engineering Positioning 108

Johanna Rothman

JANUARY 10, 2024

” When I ask people what's happening, they say: We're doing an agile death march because someone else already told us what we have to do and the date it's due. And don't get me started on how coaches tend to do life coaching instead of support for agility.) That creates distrust and an anti-agile culture.

Agile 87

Agile Systems Review Reporting Tools Consulting 87

Mind the Product

DECEMBER 15, 2021

We talked with Petra Wille – Coach, Author & co-creator of MTP Engage/Hamburg – about what it takes to 10x your team. [.] One great product person can do some amazing things. An entire team of great product people is a force multiplier, creating an environment that is far more than the sum of its parts.

Leadership 169

Leadership 169

Lenny Rachitsky

FEBRUARY 20, 2024

If you’re not a subscriber, here’s what you missed this month: My favorite decision-making frameworks Why you should add a work trial to your interview process The ultimate guide to willingness-to-pay Subscribe now P.S. PMs and VPs), my Swag store (great gifts for your favorite PM, or yourself!), What are GPTs?

Data Visualization 134

Data Visualization ChatGPT Reporting Tools User Testing 134

Johanna Rothman

MARCH 13, 2024

Every day, I hear more stories of agile coaches or Scrum Masters losing their jobs. Agile coaches and Scrum Masters are staff positions, not “line” jobs. Agile coaches and Scrum Masters are staff positions, not “line” jobs. But they are the reality of what my clients discuss with me.

Onboarding KPIs 75

Onboarding KPIs Agile Consulting Management 75

The Product Coalition

JUNE 18, 2023

Here is a disambiguation guide to help you understand what product-led growth really means, and what it doesn’t. I knew what I really wanted to do, and the way I understood the term ‘product consulting’ described it quite well. I really wanted to coach and mentor and help people think, not take hands-on projects upon myself.

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Naming User Testing Feedback Software Weak Development Team 128