The Product Coalition

SEPTEMBER 28, 2022

Without well-researched facts that are based on reality for your company and customers ( insights ), you won’t make good decisions. There’s no separate ‘product strategy’ from company strategy?—?strategy A good decision leads to a good action and a good action is will have the highest chance to bring the company towards its goals.

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Weak Development Team Product Strategy Strategy Product Research 123

Product Culture

MAY 1, 2024

Whether you are coming into a new company or pondering your current one, thinking about your organization’s decision-making culture will help you understand how many people you need to involve in decisions and how much input is expected. For more information about our privacy practices please visit our Privacy Policy here.

Naming 52

Naming Startups Messaging Information 52

Intercom, Inc.

OCTOBER 19, 2022

As businesses grow and scale, they need to continue to earn and build on that trust in every way they can – but with rapidly expanding tech stacks, it’s not just their own company policies they need to monitor, it’s those of every company they partner with. Explore other articles in the series. Employee security.

Data Visualization 138

Data Visualization Reporting Tools User Testing Research Software 138

Intercom, Inc.

MARCH 26, 2020

We encouraged our global staff to work from home starting March 5th and extended this to a mandatory work-from-home policy on March 13th. In addition to our temporary work-from-home policies, we suspended business travel and visitors to our offices beginning on March 5. . Infrastructure services reliability. Business continuity.

Customer Experience 192

Customer Experience Data Visualization Travel User Testing 192

Product Bookshelf

APRIL 15, 2024

Martin Good Strategy, Bad Strategy by Richard Rumels Product strategy is a set of choices informed by product vision and company objectives. A good strategy consists of a diagnosis, guiding policy, and coherent actions. Only a few posts and books present actual real-world strategies that were used in companies.

Product Strategy 62

Product Strategy Weak Development Team Strategy Data Visualization 62

Modus Create

MAY 28, 2024

With that in mind, I’m pulling back the curtain with a practical look at how to analyze your organization’s readiness, identify your priorities, and create an action plan to guide your company through the complexities of AI adoption. Just 22% of companies with 10,000+ employees cited AI/RPA as a core focus.

Reporting Tools 64

Reporting Tools Data Visualization Research Software Weak Development Team 64

Product Culture

FEBRUARY 21, 2024

At one company I worked at, I tried something different for the next big roadmap release. For more information about our privacy practices please visit our Privacy Policy here. Eventually, it helped us sell the company. We will treat your information with respect. Speaking of.

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Roadmap Naming Presentation Information 52

Product Culture

FEBRUARY 21, 2024

At one company I worked at, I tried something different for our next big roadmap release. For more information about our privacy practices please visit our Privacy Policy here. Eventually, it helped us sell the company. We will treat your information with respect. Speaking of.

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Roadmap Naming Presentation Information 52

Lenny Rachitsky

JANUARY 21, 2024

.” The “kernel” of any strategy comprises three parts: diagnosis , a clear definition of the challenge at hand; guiding policies , your overall approach to dealing with the challenge; and coherent actions , the set of specific steps you’ll take to implement the guiding policies and overcome the challenge.

Strategy 96

Strategy Banking Research Software User Testing 96

Product Culture

JANUARY 24, 2024

Subscribe to my weekly Nano-letter: Sign Up Subscribe to One Thing Weekly Name * First Name Last Name Email * Our Privacy Policy * You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at bruce@productculture.com. For your company initiatives?

Naming 52

Naming Roadmap Information 52

Gainsight

MARCH 12, 2019

Dig deeper, and you may find responses from the restaurant, a policy for filtering out bogus responses (usually through a combination of software and human intervention), an easy way for you to leave your own review, and maybe an explanation of the methodology. What the data means for SaaS companies.

Feedback Software 73

Feedback Software Software Review Systems Review Data Visualization 73

Product Culture

JANUARY 31, 2024

It will drive your company into the stratosphere. For more information about our privacy practices please visit our Privacy Policy here. So you have created the most beautiful roadmap ever. It will make your customers cry with happiness. Only thing is: you have to do a presentation about it. We will treat your information with respect.

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Roadmap Naming Vision Presentation 52

Product Culture

NOVEMBER 29, 2023

A friend (let’s call her Sarah) leads product for a SaaS company that has traditionally sold to smaller businesses. For more information about our privacy practices please visit our Privacy Policy here. Sarah’s company is taking this downside risk because of the upside potential of this pivot. Not all of them.

Leadership 52

Leadership Finance Naming Roadmap 52

Mind the Product

AUGUST 16, 2019

These are companies like Uber or Airbnb. Brandon suggests you build a product extension platform because as your company grows and gains more users, the number of problems you need to solve for users will grow exponentially. We all have companies we trust and those we don’t. Why Build Product Extension Platforms?

Data Visualization 154

Data Visualization Customer Experience Management Management 154

Mironov Consulting

DECEMBER 17, 2023

  Unfortunately, our brilliant engineer has left the company and we have no one on staff who remembers the details.  Investor cost: R&D expenses at product companies should earn 6x-15x.  Our policies or preferred outcomes change.     What if the SME who knows this subject no longer with our company?

Customer Communications 117

Customer Communications Reporting Tools Artificial Inteligence User Testing 117

Product Culture

DECEMBER 13, 2023

Eventually, this habit grew into an informal networking group of 10 or 12, sharing information and insights from across the company. For more information about our privacy practices please visit our Privacy Policy here. How have you managed meeting up with stakeholders in the hybrid world. Tell me a story.

Naming 52

Naming Roadmap Information Management 52

The Product Coalition

FEBRUARY 19, 2019

The Benefits of Corporate Training for Your Company The biggest companies in the world didn’t get there by taking the easy road. Internal training not only adds knowledge to an existing base but also allows for teams to develop a more cohesive sense of internal policies. It’s a simple formula. Team consistency=efficiency.

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Weak Development Team Analytic Tools Reporting Tools Product Management 60

The Product Coalition

JANUARY 16, 2022

Have a communication policy outlined for your team There are so many enterprise tools available today ranging from email to instant messaging. Establishing a communication policy for your team can go a long way?—?set At my current company, we are encouraged to escalate early, and escalate often to help make decisions efficiently.

Product Management 161

Product Management Product Manager Document Leadership 161

freshtrax

SEPTEMBER 3, 2019

of the respondent companies allow employees to telecommute and only 8.2% of employees being interested in taking advantage of telecommuting policies. First, Japanese companies are still hesitant to introduce a work-from-home policy. of employers have a telecommuting policy. However, that’s not the case in Japan.

Reporting Tools 90

Reporting Tools Research Software Data Visualization Government 90

Innovatemap

JULY 29, 2019

However, modern websites, apps, and portals have critical transparency and self-service advantages, and these can be key differentiators in a customer and an agent’s choice of insurance company. Their policy, payments, and claims need to be organized and easily accessible. While those who don’t, will be left in the dust.

Data Visualization 40

Data Visualization Customer Feedback Customer Experience Differentiation 40

Product Culture

JUNE 28, 2023

Subscribe to my weekly Nano-letter: Sign Up Subscribe to One Thing Weekly Name * First Name Last Name Email * Our Privacy Policy * You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at bruce@productculture.com. We will treat your information with respect.

Naming 52

Naming Customer Experience Article Information 52

Product Culture

JUNE 7, 2023

Is the company sales driven (Balmer’s Microsoft)? For more information about our privacy practices please visit our Privacy Policy here. Engineering led (Google)? Is marketing calling the shots (HubSpot)? Finance (D&B)? Design (Apple)? You’d probably know if it was the Product department (Slack).

Certifications 52

Certifications Finance Naming Engineering 52

Product Culture

MAY 3, 2023

Subscribe to my weekly Nano-letter: Sign Up Subscribe to One Thing Weekly Name * First Name Last Name Email * Our Privacy Policy * You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at bruce@productculture.com. We will treat your information with respect.

Reporting Tools 52

Reporting Tools Naming Roadmap Books 52

Product Culture

MAY 17, 2023

Subscribe to my weekly Nano-letter: Sign Up Subscribe to One Thing Weekly Name * First Name Last Name Email * Our Privacy Policy * You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at bruce@productculture.com. We will treat your information with respect.

User Testing 52

User Testing Roadmap Marketing Naming 52

Valerian Tech

JUNE 13, 2023

Healthcare companies must adhere to a myriad of regulations, including the Health Insurance Portability and Accountability Act (HIPAA), the General Data Protection Regulation (GDPR), and other industry-specific guidelines. This blog will explore the challenges faced by healthcare companies in achieving regulatory compliance.

Healthcare 52

Healthcare Fractional CTO CTO Coach Data Visualization 52

Product Culture

MAY 24, 2023

Subscribe to my weekly Nano-letter: Sign Up Subscribe to One Thing Weekly 2 Name * First Name Last Name Email * Our Privacy Policy * You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at bruce@productculture.com. The whole company will thank you.

Naming 52

Naming Vision Startups Information 52

UX Planet

FEBRUARY 20, 2024

© Tenor Interaction Level Pain Points: At the interaction level, pain points arise during specific touchpoints between the customer and the company. These moments could be during a phone call with customer service, a visit to the company’s website, or an interaction with a sales representative.

User Friction 79

User Friction Customer Experience User Testing Research Software 79

The Product HQ

JUNE 1, 2024

In the early 2000s, companies faced the problem of working with data at scale. A data product manager may have to perform duties from company policies, labor legislation, labor laws, and career development to managing employees’ benefits packages. Interested in learning what the essential data product manager skills are?

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Research Software 52

The Product Coalition

JANUARY 5, 2023

This is the reason why insurance companies look for automation to reduce operational costs and improve customer satisfaction. This is a request made to the insurance company for an incident covered by their insurance policy such as a fire, motor accident, or other covered event.

Document 78

Document Systems Review Customer Experience Technical Review 78

Product Management Unpacked

JULY 16, 2020

Companies spend incredible amounts of time and money building software – but so much of it doesn't matter, or doesn't work, or frustrates the intended users. I’m passionate about spreading the word so that we have more human-centered products, services, policies and laws in the world.”. Rich Mironov CEO @ Mironov Consulting.

Product Research 182

Product Research User Testing Research Software Product Management 182

Radical Product

JUNE 25, 2020

Photo by Jeremy Perkins on Unsplash Many years ago, I was excited to join a tech company to lead product management. Not only did we lack a “No A s” policy, but our culture was actively transforming people I knew into a s. The product and its underlying technology was complex and promised immense intellectual satisfaction.

Data Visualization 52

Data Visualization Technical Review User Testing User Friction 52

freshtrax

JUNE 5, 2023

If you’ve ever worked at a Japanese company, then these observations may sound all too familiar. If Japanese companies were to shift the evaluation criteria from financial success to innovation and distinctiveness, they will be able to overcome this significant hurdle in their pursuit of innovation.

Finance 98

Finance Differentiation Events Startups 98

Product Culture

OCTOBER 12, 2022

Some companies have interesting product team structures. I know one company that has defined 7 different “experiences” to optimize, each with a distinctive user type. Our Privacy Policy. *. For more information about our privacy practices please visit our Privacy Policy here. Is this a hip trend?

Naming 52

Naming Customer Experience Article Events 52

Product Culture

JANUARY 11, 2023

At companies like Apple, that person is called the “directly responsible individual,” or DRI (Orwellian?). Our Privacy Policy. *. For more information about our privacy practices please visit our Privacy Policy here. At your organization, who is the ultimate owner of a project? It can be a product manager, or someone else.

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Feedback Software Workshop Naming Roadmap 52

Strategyzer

JUNE 3, 2020

Yet, we often see companies do not have a clear policy for how innovation teams can leverage key assets within the core business. One of the biggest advantages of building a corporate startup is having access to the abundance of resources and technical know-how that a typical startup would not have access to.

Startups 105

Startups Books Management Management 105

Product Culture

NOVEMBER 30, 2022

Our Privacy Policy. *. For more information about our privacy practices please visit our Privacy Policy here. This virtual event is packed with battle-tested insights from leaders at today's fastest growing product-led companies. We will treat your information with respect. Join me for a session on Stakeholder Management.

Naming 52

Naming User Testing Customer Feedback Roadmap 52

Product Culture

MARCH 16, 2022

The gig or the company wasn’t satisfying. Our Privacy Policy. *. For more information about our privacy practices please visit our Privacy Policy here. Jobs My friends at Corsearch , a brand risk and performance company, are looking for a VP Product in USA or Europe. See my story about quitting here.) First Name.

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Naming Branding Information 52