Thu.Oct 13, 2022

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Hick’s Law – Keep it simple and straightforward

Mind the Product

If you're a product manager or a designer, you've probably heard the phrase "Keep it simple and straightforward." But do you know where this advice comes from? Or why is it so important to design? The answer is Hick's Law, which can help guide your decisions on design. [.] Read more » The post Hick’s Law – Keep it simple and straightforward appeared first on Mind the Product.

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Pre-Product Market Fit: Ten Great Books for Product People

The Product Coalition

Credit: Austin Distel Startups reading the wrong resources waste months with the wrong methods. Time goes by, runway decreases. Eventually they run out of cash and shut down. If only books on product management had labels that say “pre-PMF” or “post-PMF”. Here are 10 great product books on pre-product market fit (pre-PMF)! ?? 1. Learn who to listen to: “The Mum test” (Rob Fitzpatrick) This book will teach you that they’re some people you should never listen to, like your mum.

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Five key takeaways from #mtpcon London+EMEA: Day 1

Mind the Product

Today kicked off our tenth #mtpcon London! Throughout the first digital day, over 1,000 product managers were inundated with engaging sessions and inspirational talks from the comfort of their homes and offices. Here are five key lessons that we learned as day one draws to a close. [.] Read more » The post Five key takeaways from #mtpcon London+EMEA: Day 1 appeared first on Mind the Product.

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What Boy Bands Taught Me About Product Management

The Product Coalition

I grew up in the 90s, naturally, I was enamoured with boy bands. No one meant for these bops to be product lessons, but… Continue reading on Product Coalition ».

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Mastering Apache Airflow® 3.0: What’s New (and What’s Next) for Data Orchestration

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

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New at Intercom: Unlocking in-product messaging

Intercom, Inc.

?. At Intercom, we believe that in-product messaging will become the primary customer communication channel. Not only is it the only channel you have full control over, but it’s the best place to quickly sort out issues and share information with your customers in a swift, non-disruptive way. After all, if you’re trying to engage your customer or persuade them to take an action, the best and easiest place to do that is when they’re in the product itself – not a few hours or days late

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Catch up with New at Intercom, our fall product launch event

Intercom, Inc.

We’ve just wrapped up another edition of New at Intercom to share our fall 2022 product launch with everyone. Meet the five brand-new product innovations that will drive up customer engagement this fall – including our biggest messenger update yet. The last year hasn’t been easy. The industry landscape is changing, the prospects of a global recession are ever-present, and everyone is struggling to get leaner, reduce costs, increase efficiency, and increase customer satisfaction and retenti

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API Opportunity for Enterprise

The Product Coalition

Market research, trends, and data indicates that APIs are one of the most strategically important areas of technology. APIs are the dominant communication and integration technology and this is only going to grow, if not explode. This article looks at selected research, trends, and data points that support this view. APIs: the majority of internet traffic and fastest growing The view that APIs currently power most interactions is backed up by the data.

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Feature Request Template: How to Collect User Feedback and Suggestions and Improve Accordingly

Userpilot

Have you ever wondered what your best customers have to say? What features they’d like you to add next? And how you can collect feedback with a feature request template? Communication between you and your users plays a critical role in ensuring the success of your product. A feature request template is something that can help you accomplish this goal by encouraging your customers to provide qualitative feedback regularly.

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How Web3 Will Bring Paradigm Shifts In Edtech

The Product Coalition

Education is the key to humans flourishing and one of the best ways to improve living standards and promote equity?—?if we truly live in a knowledge economy. While the current model may work for only 7% of the population, we need models that apply to the 93%. New models of education, based on the decentralized power and flexibility of web3, are now possible.

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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SaaS Free Trial Emails Explained: How to Use Them Right

Userpilot

Free trial emails are invaluable tools in the hands of product-led SaaS companies. They can serve as the bridge for user education, motivation, and conversion. However, none of these will happen if your trial emails aren’t well crafted. Read on to learn how to pair free trial emails with your onboarding software to properly welcome, nurture, and convert users.

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Meaningful Product Visions: What Product People Need to Know

The Product Coalition

Good teams have a compelling​ product vision that they pursue with a missionary‐like passion. Continue reading on Product Coalition ».

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How You Can Use Subscription Marketing To Drive Retention

Userpilot

How can you use the right subscription marketing tactics to drive retention and improve your customer relationships? In this article, we’ll cover: Types of subscription business models a subscription marketer can use. How a subscription-based business model impacts your marketing strategy. Common challenges in subscription marketing and how to overcome them.

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My Journey Into Big Tech Product Management Wasn’t Easy

The Product Coalition

Here is a story for anyone who’s interested in a few pointers for their own product manager job-hunting adventure. Me @ Microsoft Redmond By sharing my story, I’d like to give a detailed narrative will help you realize that all factors play into the process : patience, carefully thought-out projects, and networking?—?they all matter. And just to be clear, luck and timing also play small yet critical roles in the process of jumping into the hell-fire role that is product management.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Product Parity: What is it and How it Can Hurt Your Product Growth

Userpilot

What is product parity? Why is it not good for your business? How can product managers avoid building parity products? If you’re looking for answers to these questions, look no further, because we’ve got you covered! Are you ready to dig in? Let’s do it! TL;DR. We talk about product parity or brand parity when a brand’s product offers exactly the same functionality as competing products.

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How to Prioritise to Avoid Working Overtime

The Product Coalition

Let’s discuss how to group tasks and prioritise them to maximise efficiency. Continue reading on Product Coalition ».

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“Take me out to the ball game” ??

Business of Software Conference

©Ian Clifford. After BoS Conf USA 2022, the BoS Team decided to head out to Fenway Park to watch the Boston Red Sox play against the Baltimore Orioles. Did we know anything about baseball? Did we know the names of the players? Did we realise it was going to be three+ hours and very little scoring? Did it matter? In baseball you’ve got to not only hit the ball (which is very hard) but then make it to the first base before your opponent can get the ball to the first base ahead of you.

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Partnerships and The Important Role of the UK IT Reseller Community ‘The Channel’

eG Innovations

Today’s guest blog is from Ainsley Brooks, Business Development Director at eG Innovations distributor partner UX Distribution Ltd who cover both the UK and Ireland, providing the IT reseller community easy access to a larger number of vendors and a single source for a broad range of solutions. For over 40 years the vast majority of UK organisations have chosen to get their IT advice and solutions from specialist IT selling organisations, collectively called IT resellers.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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How to Create A Roadmap That Helps You Say No

ProductPlan

Is your IT department trying to get a seat at the table and be more involved in deciding what work you’re doing and why? If so, you’ve probably struggled with the delicate balancing act of keeping a sane workload while helping your business partners achieve their objectives. So can technology roadmap templates help you say no? This is a delicate balancing act because you have limited people and budget to work with, yet your business partners seem to have a never-ending stream of requests they ju

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Bain Public is hosting its first ever startup event called Product Dayz

Bain Public

(Montreal, Canada) – The Bain Public team is hosting their first ever startup event in November called Product Dayz! Over the last 5 years, Bain Public has partnered with different accelerators, such as Centech , The Holt Xchange , and NEXT AI , to give expert product workshops to growing startups. For the first time ever, Bain Public will be hosting their own, exclusive product workshop event!

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4 frameworks to train your coworkers to think like product people

ProductBoard

A special thanks to Dean Peters for collaborating with us on this project! Meet the Dangerous Animals of Product Management — stakeholders and situations that can get in the way of your product plans if left untamed. As a product manager, it’s your job to drive the product in the right direction. And while empathy, evidence, and experiments go a long way in controlling the occasional Dangerous.

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Be Prepared With the SaaS Durable Growth Kit for Customer Success

Gainsight

The state of the SaaS market right now is stress-testing the growth strategies of all kinds of SaaS companies. . But the companies that are prepared to weather any market conditions are the ones poised to become unstoppable. To help you do that, we created the SaaS Durable Growth Kit for Customer Success , a collection of insights and proven strategies from Gainsight executives that shifts the conversation from “what now” to “what’s possible.” .

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Finding product-market fit twice — Alma’s Harry Ritter on pivots and staying close to customers

The Review by First Round

Todd Jackson ’s back on the mic this week. (As a reminder, he’s guest hosting a few product-focused episodes this season — all about finding product-market fit.) Today, Todd chats with Harry Ritter , founder of Alma , a membership-based network that helps independent mental health care providers accept insurance and build thriving private practices.