Gainsight
APRIL 16, 2020
Unless you are in one of a few select industries — video conferencing, distance learning, security or certain healthcare companies etc. COVID-19 is likely to put a big dent in your growth. Much worse, companies are at high risk of losing the customers they already have.
Indicative
APRIL 15, 2020
Marketing teams have navigated more change in the last 3 years than they have in the last 50 — and in 2020 and during the crisis that now exists, the rate at which companies encounter new decision-making terrain is accelerating. . That’s why simply collecting data isn’t enough for your business to make sense out of it. Every marketing decision is a series of tradeoffs — if you choose one path, you leave another behind.
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ProductCraft
APRIL 17, 2020
Editor’s note: This article originally appeared on the Pendo blog. Ever since we began exploring the rise in product operations (product ops), we’ve been hearing stories about how the function has revolutionized product teams. And it’s not just the Baader-Meinhof Phenomenon (aka recency bias) at work here. We’ve opened the door to a new conversation, and product.
The Product Coalition
APRIL 16, 2020
An MVP (minimum viable product) significantly increases the chances for your product to win engagement from real customers and break into the market. You just need to create a bare bones version of the product, show it to consumers, clean up its failures, and most importantly, discover what features your customers truly value. Sounds easy, right? But building your MVP carries some challenges.
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Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.
ProductCraft
APRIL 16, 2020
How do you identify “at-risk” customers so you can give them the additional attention they may need? One way is through calculating a customer health score, a metric aimed at distinguishing thriving customers from struggling ones. What is a customer health score? A customer health score is a metric used largely by customer success teams.
Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
Userzoom
APRIL 15, 2020
Remote user research and testing has never been more at the forefront of UX researchers’ minds and toolkits. Whether adopting remote out of necessity or choice, remote UX research has many pros and cons, and just like any other methods that involve people, there’s a fair share of tales about how remote interviews can go… oh so wrong. Here are a few common issues with remote user research and some helpful guidance on how to deal with the things that inevitably go wrong. 1) No control over y
Modus Create
APRIL 16, 2020
I fell in love with design because of the beautiful mockups I would see on sites like Behance and Dribbble. Detailed design specs impressed and inspired me equally as much — so thoughtful and comprehensive. But, guess what? As a designer, your design specs actually don’t mean squat. At least, relatively speaking. Specs don’t make money or determine product quality.
Usersnap
APRIL 15, 2020
As a product owner, you love feedback. But you might not jump with excitement about having to triage these requests and issues for the preparation of your upcoming development sprints. We get it, bugs and feedback can get messy, and there are a handful of tools you work with, making the process even more tedious. There’s great news: Usersnap’s latest updates on the Jira Server and Cloud integrations allow you to easily triage all collected items to Jira’s backlog for your upcoming to-do list.
Intercom, Inc.
APRIL 14, 2020
“A team takes its tone from its leader,” says our Global Director of Customer Support Kaitlin Pettersen. When an unprecedented crisis like COVID-19 hits how do you provide your team with the guidance they need? Your support team is likely experiencing an array of unprecedented stressors right now, like tackling high conversation volumes, resolving stressed-out customers’ issues, and abruptly transitioning to working remotely.
Speaker: Scott Sehlhorst
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
Sachin Rekhi
APRIL 12, 2020
In Silicon Valley, we've become well-versed in the importance of finding product/market fit as the most important early pursuit for any new product or startup. We've continued to refine our understanding of the definition of product/market fit, developed customer discovery techniques that can help guide us to product/market fit, as well as established several benchmarks to assess whether we've achieved initial fit.
Mind the Product
APRIL 14, 2020
ProductTank organisers Jase Clamp and Louise Flynn give us a snapshot of the Brisbane product scene and reveal something the rest of us have been missing! What is it that motivates you to run ProductTank meetups? In running ProductTank we’re able to help our friends and product people in Brisbane to be happier in their work. It’s also an opportunity to build capability in Brisbane for great Product people, especially the ones that don’t know yet that they are great Product peop
The Product Guy
APRIL 12, 2020
Have you thought about how a 3 year old approaches the world to become a better product person? Well, you should. Watch and learn more from product management expert, Tanya Koshy.
Alchemer Mobile
APRIL 16, 2020
It’s an interesting time to be in marketing and product management. Globally, brands are anticipating the timing of return-to-business as the world grapples with COVID-19, as well as what the “new normal” will mean for customer engagement. Product and marketing leaders are faced with high levels of fear and uncertainty, oftentimes accompanied by slashed budgets.
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
Product Management University
APRIL 17, 2020
The terms essential and non-essential are now part of our new lexicon as we fight the coronavirus pandemic. Essential and non-essential businesses. Essential and non-essential goods and services. And now, essential and non-essential customer problems. For all of us product professionals, we need to quickly assess the extent to which the problems we were solving for customers a few months ago are still essential.
The Product Coalition
APRIL 13, 2020
Probably, not so many of us are talking about it, although the web is crowded with discussions sparkling around the novel coronavirus outbreak. How will it look like?—?the Postcoronavirus Business World? How many startups will survive the COVID-19 economic crisis ? How not to give up during the global crisis ? And what’s most important?—?what are the undeniable reasons proving that the “ black swan of 2020 ” can be not only a big business disaster but also a big opportunity ?
The Product Guy
APRIL 16, 2020
Whether you’re the first product manager in an early stage company or one of hundreds in a late stage company it’s important to understand different ways to organize your teams for success. In this talk we’ll discuss different team structures and how to avoid some common pitfalls that arise as small group behavior gives way to large group behavior.
First Round Review
APRIL 16, 2020
At work, we're often expected to leave our emotions at the door and maintain a composed, "professional" exterior. But in the midst of this crisis, putting our emotions away in a tidy box until the end of the workday is no longer an option. Liz Fosslien, one-half of the duo behind the book "No Hard Feelings: The Secret Power of Embracing Emotions at Work" and head of content at Humu, has long preached the benefits of bringing more of our authentic, emotional selves to work.
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Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.
Mironov Consulting
APRIL 12, 2020
I have about a dozen coaching/mentoring calls each week with product leaders, and the tone of those calls has just shifted. Through March and early April, most of the discussions were about making sure our workmates/family/friends were safe and able to connect virtually. This week, we’ve talked more about how COVID-19 and sheltering-in-place will shape near-term product decisions.
Mind the Product
APRIL 17, 2020
As a Psychologist, Rakhi Rajani, explores the intersection between human and machine intelligence. In her MTP Engage Manchester talk in February 2020, she covered how we can go about creating cognitively diverse teams to tackle the big questions of the future. Here we recap her key points, including: In a world of commercial space travel and autonomous vehicles, human behaviours are changing – we need teams that can work on these new futures.
The Product Guy
APRIL 14, 2020
Excerpts from our conversation with 2019’s TPMAS winner of The Best Product Person & Leader, Jenna Gaudio. Watch now and see why they are counted amongst the ranks of the best in product management. More to Come. Thank you to everyone who participated, nominated, interviewed, AND passed on the word! The nomination period for The Product Management Awards 2020 has begun!
Strategyzer
APRIL 16, 2020
In the last two weeks we have been inundated with emails from teachers, lecturers and professors struggling to move their classes from an in-person environment to an online setting.
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The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.
Imaginary Cloud - Design
APRIL 16, 2020
If you're about to design a new product or to expand it to a new market, leave your assumptions aside: focus on your users first. Between awesome features, branding colours and business goals, users, who should be the main prioriy, are often forgotten during the process. This is even more highlighted when designing for international target groups, where users’ cultural background may be neglected.
Pragmatic Marketing
APRIL 13, 2020
It is no longer uncommon for companies around the world to cease production on the products that made them famous in favor of manufacturing tools needed to fight COVID-19. Since before the virus was declared a global pandemic, companies were shifting gears to meet the exploding need for formerly commonplace objects like hand sanitizer, protective face masks and disinfectants. “The demand is so great, that we’re not prepared for the supply,” said Gretchen Hover, co-founder and m
The Product Coalition
APRIL 15, 2020
When it comes to understanding more about the role of a product manager, it’s important to get a range of different voices, as not all… Continue reading on ProductCoalition.com ».
Nir Eyal
APRIL 13, 2020
The post Why You Don’t Have to Be a Rocket Scientist to Think Like One appeared first on Nir and Far.
Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage
Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.
Userpilot
APRIL 16, 2020
With a complex product consisting of both a desktop dashboard and a mobile app for Real Estate agents, Rachel Lightfoot, a co-founder and product manager at Touchright – struggled with user onboarding and activation. Touchright helps letting agents, property managers, inventory clerks and contractors produce property reports with ease, and in less time.
dscout People Nerds
APRIL 16, 2020
Trouble communicating, distractions, and dropped calls. Here’s how you can make your next workshop as painless as possible. .
The Product Coalition
APRIL 14, 2020
Best practice, format, examples, and tips for writing acceptance criteria Continue reading on ProductCoalition.com ».
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