Product Management Unpacked

JULY 16, 2020

The end-goal is creating a practicable meta-framework for shortening cycle times from idea to product/market fit.”. I’m passionate about spreading the word so that we have more human-centered products, services, policies and laws in the world.”. Rich Mironov CEO @ Mironov Consulting.

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BrainMates

OCTOBER 20, 2024

One of the critical tools that can help product managers improve customer satisfaction is the SERVQUAL model or Customer Service Gap model , a framework for identifying and addressing gaps in service delivery. For example, you may have misaligned roadmaps or inconsistent feature prioritisation that doesn’t reflect customer expectations.

Data Visualization 52

Data Visualization User Testing Customer Feedback Customer Experience 52

ProductPlan

JULY 27, 2023

One of those tools is the jobs-to-be-done framework. Let’s look at how you can use the jobs-to-be-done framework to focus your digital transformation efforts in the right direction. The jobs-to-be-done framework provides a playbook for uncovering your customers goal without blindly delivering a bunch of extraneous features.

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The Product Coalition

OCTOBER 4, 2022

The company didn’t have a return policy when they started. Anybody who has been in eCommerce knows how advantageous a strong return policy can be. But also on the other side, building the entire return framework is extremely difficult. In order to build a return, the framework requires a bare minimum of 3–4 months.

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The Product Coalition

SEPTEMBER 28, 2022

Using the ‘Kernel’ from Richard Rumelt’s ‘Good Strategy/Bad Strategy’, specifically insights and developing a guiding policy allows you to enable your team and avoid micro-managing. Leadership’s role is to set a framework (or guiding policy ) to allow for good decisions and therefore good actions.

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The Product Coalition

JULY 26, 2022

The decentralized autonomous organization ( DAO ) is a blockchain-based organizational framework regulated through blockchain protocols and smart contracts. Following are a glimpse of the ownership rights DAO offers: Members can review and suggest modifications to content moderation, auctions, and asset policy. What is DAO?

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The Product Coalition

JULY 10, 2022

I challenge you to think of brands, products, and services you use in your daily life, and apply this framework to them. Understanding this framework will increase your awareness of core motivations, regardless of what industry you are in, and give you methods for brainstorming improvements and messages that resonate with your audience.

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The Product Coalition

JANUARY 23, 2022

It’s important to note that some of this stack (eg the APIs, db) can be separated from the mobile automation, depending on how you build your testing framework as you may have a separate API test using a tool like Jetpack/Postman. However, in preparing to start automation at all, we need to look at a framework.

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The Product Coalition

AUGUST 26, 2022

Team Member Onboarding Plan With the frameworks and research as a foundation, you can see you need a plan to achieve a Proactive Level of onboarding. A better experience means better retention, so less costs in replacement. Plus a better experience is just the more human way to work.

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The Product Coalition

DECEMBER 23, 2021

There should be dedicated automation testers to help build an effective and efficient UI automation framework, or assisting developers themselves in building it as part of your integration tests. a test framework, in source control, and integrated with continuous integration to facilitate regression testing. What to Automate?

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The Product Coalition

DECEMBER 6, 2021

The ultimate component of an IoT framework is the end-user gadget or user interface. Agreeing with the pros at IoT For All, smart gadgets interface to an IoT stage, which is “the back computer program that joins everything in an IoT framework.” What kind of privacy policies do they have in place?

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Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. So, SOC 2 is a framework. Adam: Sure, happy to!

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Intercom, Inc.

OCTOBER 19, 2022

As businesses grow and scale, they need to continue to earn and build on that trust in every way they can – but with rapidly expanding tech stacks, it’s not just their own company policies they need to monitor, it’s those of every company they partner with. All of our security compliance reports and certifications are available on request. .

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Usersnap

FEBRUARY 2, 2023

A well-executed product and user feedback policy (PUFP) is a critical aspect of any successful business strategy. This policy outlines the steps taken to effectively gather, manage, and communicate feedback from customers in a manner that promotes trust, accountability, and a deep understanding of the needs and desires of the user base.

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User Testing Customer Feedback Feedback Software Reporting Tools 52

Product Innovation Educators

OCTOBER 21, 2019

For example, changing the shopping cart experience and shipping policies could increase sales by 40%. [20:12] 24:15] Can you share an example of this framework in action? For example, changing the shopping cart experience and shipping policies could increase sales by 40%. [20:12] Audience empathy is huge.

Data Visualization 136

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Mind the Product

MAY 21, 2019

We talk so much about empowering people because all of our policies and procedures have taken so much of their power away. We gave the team a structured framework for coming up with ideas and experimenting. Decision making is a learned skill, not something you just inherently possess.

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Intercom, Inc.

JULY 15, 2021

This alignment of missions through the hills framework is what helps us reduce this tension, because I feel a lot of our challenge in bringing good design and good products has to do with alignment. There needs to be intentional decision-making to contribute towards clear guidelines and policies and principles of ethical AI.

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Research Software Feedback Software Reporting Tools User Testing 245

Agile Velocity

AUGUST 19, 2020

As a long time practitioner and coach of Scrum, I’ve observed many teams struggle getting started with the framework. Management struggling with how to address new role definitions like Scrum Master and Product Owner among other aspects of the framework. Team agrees on all explicit policies (rules) related to each Class of Service .

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The Product Coalition

SEPTEMBER 18, 2023

This framework is free and capable of handling large quantities of structured and unstructured data, making it an indispensable component of any big data operation. MapReduce MapReduce is an essential Hadoop framework component that serves two functions. As a result, UPS implemented a “no left turn” policy.

Data Visualization 142

Data Visualization Analytic Tools Reporting Tools User Testing 142

Userpilot

OCTOBER 30, 2023

You’ll also need to establish data governance policies and invest in the right tools for the job. Data maturity is a framework that evaluates the maturity of a company’s data usage and how well it leverages data when making decisions. Get your free Userpilot demo today! What is data maturity? Smart goal planning.

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Data Visualization Analytic Tools Feedback Software Customer Feedback 105

The Product Coalition

MARCH 23, 2022

The role of the Product Owner is mainly characterized by agile frameworks, especially Scrum. By defining the role based on agile frameworks, for larger companies this means that this person is something relevant deep in the production hall. So this might be a better term, but it is not accepted.

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Arkenea

APRIL 10, 2025

Faster TimetoMarket In a health insurance policy management system project, a client achieved a fourmonth launch timeline by outsourcing development and QA to a dedicated vendor. This rapid turnaround was possible due to the vendors agile processes, continuous integration pipelines, and prebuilt compliance frameworks for HIPAA and GDPR.

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Analytic Tools Research Software Reporting Tools Software Review 52

Userpilot

NOVEMBER 5, 2022

Strategy is a framework that allows teams to make informed and independent decisions. The key difficulty that many teams face is choosing the right frameworks and tools for their jobs to be done. Your organization needs to have the right policies and practices. First, it’s a decision-making framework and not a plan.

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Modus Create

NOVEMBER 7, 2024

This provides a detailed analysis of your security controls and policies, offering multiple options and timelines to improve metrics and report progress over time. This includes ensuring your data governance policies comply with regulations like GDPR, the EU AI Act, and industry-specific standards such as HIPAA.

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The Product Coalition

MAY 27, 2021

You might start out doing PM one way at the start of your career, and then have developed a completely different set of frameworks and techniques by the end. She gave me a disciplinary warning, because I didn’t realize that the company had such a strict policy on taking personal calls at work.

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Userzoom

MARCH 26, 2020

To aid the process, I’ve developed a template that helps guide you through this task writing process and gives a framework to outline the scenarios and tasks to get you further, faster. Examples include: a valid login, business policies, physical objects such as a textbook, or a credit card, file names, and so on.

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Modus Create

MAY 26, 2021

One example is the British Columbia Policy Framework for GitHub Document Naming Repos . This format consisted of sections to define the project name, project purpose, and the framework or language. Some organizations have taken the step to formalize this. . Consistent. Contextual. Future-friendly.

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Modus Create

MARCH 28, 2022

To help with the complexity of building serverless apps, we will use Serverless Framework — a mature, multi-provider (AWS, Microsoft Azure, Google Cloud Platform, Apache OpenWhisk, Cloudflare Workers, or a Kubernetes-based solution like Kubeless) framework for serverless architecture. Configuring the Environment. Defining Resources.

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Ask Benny

JANUARY 25, 2020

Good constraints and frameworks usually make people more productive than vague goals. In big organizations a better framework is needed. The framework is used to enable the whole organization to work loosely while synchronizing on the right goals. The frameworks I found useful are squads and OKRs.

Feedback Software 78

Feedback Software Reporting Tools Research Software Product Research 78

ProductPlan

NOVEMBER 3, 2021

One reason you might face resistance to change is that your team believes—or at least wants to imagine—that they have already adopted the new framework you’re suggesting. Additionally, some people on your team could worry that they will have a diminished role under your new framework.

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UX Studio: Product Management

SEPTEMBER 12, 2021

The Center for Urban Pedagogy collaborates with teachers, students, policy experts, and community advocates, along with artists and designers, to visually communicate complex urban processes and policy decisions. The Curry Stone Foundation uses design as a tool for social change, especially in marginalized communities.

Research Software 138

Research Software Data Visualization Reporting Tools User Testing 138

ProductPlan

MAY 22, 2020

By instituting standard policies, defining tools and frameworks, and facilitating data analysis, product ops make it all go smoothly. Companies must make strategic decisions quickly , which means they need data, product roadmaps, and all the other ingredients for those processes to be readily available and easy to consume.

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Amplitude

DECEMBER 2, 2020

Make sure your customer data is trustworthy and reliable by using a data management framework. There are three pillars to a strong data-management framework: education, instrumentation, and maintenance. Instrumentation: Establish workflow and policies around data collection and use.

Customer Experience 93

Customer Experience Data Visualization Analytic Tools Reporting Tools 93

The Product Coalition

JUNE 17, 2018

Product Managers focus on how best to collect and exploit user data before creating a system to protect user privacy or write a privacy policy. Good UX and product practice means making privacy policies accessible, and this is what the GDPR now makes legally binding. The PbD framework was first drawn up in Canada in the 1990s.

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User Testing Customer Experience Customer Feedback Analytic Tools 60

Intercom, Inc.

APRIL 25, 2019

New employees are onboarding at an astonishing pace, and leadership is developing fresh policies to deal with new issues as they arise, addressing everything from expense reports to employee benefits. Unless you’ve got the process in place, and you’ve got a really good framework, you need to really optimize what we have.

Data Visualization 136

Data Visualization Research Software Reporting Tools User Testing 136

The Product Coalition

APRIL 12, 2021

For example, when I joined Aircall the team was mainly using one ‘recipe’ for prioritisation: the RICE framework. Team buildings: at Aircall we updated our HR policy for every department to have a team building every quarter. Another key aspect of learning and thriving as a team leans in the try and fail mindset.

Customer Experience 118

Customer Experience Product Manager Product Management Product Research 118

The Product Coalition

MARCH 11, 2019

Not only what they do, but the vision that they set and the policies they put in place to guide others. It is made up of many different pieces that are all intertwined, guiding us through various situations. So a leadership philosophy is made up of the core principles that govern the actions of a leader.

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