Johanna Rothman

APRIL 28, 2023

The post Middle Management Guideline: Only Plan for as Long As Your Management Can Commit appeared first on Johanna Rothman, Management Consultant. For Sherry, that was a couple of weeks, and then replan which work comes next. Avoid the waste of planning time when you know you will have to replan.

Management 133

Management Management Roadmap Agile 133

UX Planet

FEBRUARY 3, 2025

Web Content Accessibility Guidelines (WCAG) : These guidelines are a global standard that helps ensure web content is accessible to everyone, including those with disabilities. Techniques: Color Contrast: Follow the Web Content Accessibility Guidelines (WCAG) for sufficient contrast between text and background.

UX 101

UX Research Software Data Visualization User Testing 101

Intercom, Inc.

AUGUST 10, 2021

At the time, Intercom was very much an eclectic brand, so this work was foundational in helping to solidify our brand system with thoughtful creative decisions and specific guidelines that would help us to maintain a consistent and ownable brand. Likewise, the detailed animation was extremely laborious and time-consuming. Typography.

Branding 257

Branding User Testing Product Research Customer Experience 257

Product Innovation Educators

SEPTEMBER 11, 2023

When you’re doing strategy deployment, you’re not supposed to tell someone what to do; you’re supposed to give them goals and guidelines that help them feel empowered within those guidelines to spread their wings and make choices.

Product Research 286

Product Research Leadership Vision User Testing 286

Folding Burritos

DECEMBER 4, 2019

Every release or sprint can use it as a guideline. This definition of the product’s strategy as the percentage of time to be spent on each goal can then be looked at as the first level of prioritization, useful at any point of planning. Each type of value is already prioritized based on impact on its goal.

Customer Experience 585

Customer Experience Research Software Product Research User Testing 585

UX Planet

MAY 1, 2025

Follow respective UI guidelines (e.g., iOS Human Interface Guidelines , Android UI Design Guidelines ) and use native components where possible. Follow accessibility guidelines if required in theregion. User behavior and preference Devices and browsers Understand which operating systems and browsers your users prefer.

User Testing 66

User Testing Marketing Research Software Data Visualization 66

The Product Coalition

NOVEMBER 2, 2024

Space for Celebrating Wins If you Google project management principles, you’ll find that celebrating even small achievements is emphasized in every post and guideline. This approach made my work feel more satisfying, akin to living rather than merely pushing items to the next spot on the list.

Product Manager 148

Product Manager Product Management Management Management 148

Intercom, Inc.

OCTOBER 10, 2018

“The biggest issue with our previous guidelines for tone was their inaccessibility” We conducted a calibration recently where the entire team rated the same 30 conversations for quality and tone on a three point scale. We realized the biggest issue with our previous guidelines for tone was their inaccessibility.

Framework 191

Framework Customer Experience Systems Review Support Training 191

Product Talk

MARCH 17, 2020

When we rely on multiple virtual tools to communicate, we need to outline guidelines for when to use each channel. For example, Karen—my assistant—and I have outlined the following guidelines: We use Trello to track and make work visible. Taking the time to answer these questions now will save time and heartache down the road.

Product Research 309

Product Research Document Customer Experience Reference 309

Mind the Product

MARCH 12, 2020

Maintaining templates, guidelines, how-to references and resources. Built an internal team wiki and created guidelines in coordination with product leadership for consistency and easy access. Product ops maintains and updates all internal documentation on product process, guidelines, onboarding guides, etc.

Product Research 239

Product Research User Testing Weak Development Team Customer Experience 239

Sachin Rekhi

JANUARY 26, 2020

Consistent Scoring Guideline. It's important that you establish a single consistent scoring guideline across the entire team so that anyone can reliably score OKRs and so the definitions are consistent and clear. The specific scoring guidelines don't matter as much as ensuring consistency throughout your organization.

Customer Experience 213

Customer Experience User Testing Weak Development Team Customer Feedback 213

UX Planet

FEBRUARY 12, 2025

UI design is significantly influenced by the Gestalt principles of grouping , a fundamental set of laws and guidelines many designers rely on to create effective interfaces. These principles explain how people visually group elements, with the five key categories being Proximity, Similarity, Continuity, Closure, and Connectedness.

Differentiation 96

Differentiation Reference Article Customer Experience 96

Roman Pichler

JANUARY 11, 2022

For example, the guidelines I have developed for the GO product roadmap template directly apply to the roadmap in figure 1. They lacked clear, achievable learning goals that built on each other and described a meaningful learning journey.

Roadmap 370

Roadmap Weak Development Team Customer Experience Leadership 370

Mind the Product

MAY 5, 2020

Accessibility Guidelines. Although the W3C’s WCAG guidelines, and other accessibility guidelines, provide definitions for accessibility, usability and inclusion, it seems some businesses are confused about their interpretation. Accessibility Guidelines. Accessibility and Your Product. Why Build for Accessibility.

Reporting Tools 172

Reporting Tools Research Software Product Manager Product Management 172

Mind the Product

JANUARY 3, 2020

We studied the Web Content Accessibility Guidelines, WCAG 2.1. These are official rules and guidelines for developing useful and accessible internet services, and they contain specific information with examples of implementation. We also knew that the cost of such work would be hard to estimate. The iTaxi app. Working With Testers.

Data Visualization 203

Data Visualization User Testing Customer Experience Product Research 203

Intercom, Inc.

SEPTEMBER 17, 2019

A cohesive set of guidelines and principles. Based on these guidelines, other teams can now easily create onboarding content for their use case or feature while still ensuring a cohesive end-to-end customer journey that ties back to to a single strategy and overall onboarding narrative.

Onboarding KPIs 188

Onboarding KPIs Customer Experience Framework Product Research 188

Mind the Product

MAY 16, 2022

In this #mtpcon Digital Americas session, Cris Valerio, Product Manager at Instacart, shares her thinking on why user insights are important for making product decisions and provides some guidelines for gathering the right user insights.

Customer Feedback 171

Customer Feedback Data Visualization Product Manager Product Management 171

Mind the Product

FEBRUARY 16, 2021

The Web Content Accessibility Guidelines (WCAG). * . * Follow Jonathan on LinkedIn and Twitter , and his work with Hassell Inclusion. Accessibility and Inclusion – Guiding Points for Product People blog post. * An overview of The Toyota Way for Digital Accessibility. Get in Touch, Rate Us, and More!

Product Research 218

Product Research Customer Experience Feedback Software User Testing 218

The Product Coalition

JUNE 21, 2021

Web Content Accessibility Guidelines Comprehending accessibility laws is not an impossible task, and once you’ve mastered understanding the policies, there’s still the matter of understanding what you as a designer can and cannot do when you build accessible software. Read the Web Content Accessibility Guidelines (WCAG) 2.1

Research Software 158

Research Software Data Visualization Software Review Technical Review 158

UX Planet

JANUARY 18, 2025

Weve also established clear guidelines to ensure that any necessary changes to the legacy system are carefully considered and, whenever possible, incorporated into the newdesign. Conclusion The restructuring of Bime Bazar is an ongoing journey, but weve already learned valuable lessons.

Customer Feedback 105

Customer Feedback Systems Review Workshop UX 105

Mind the Product

JUNE 30, 2020

In this ProductTank London talk, Brant Cooper, CEO and Founder of Moves the Needle gives some guidelines for dealing with uncertainty, no matter the size of a company, and reveals what soft skills can help product managers. Watch the video to see Brant’s talk in full. Or read on for an overview of his key points: [.].

Product Manager 157

Product Manager Product Management Management Management 157

Alchemer Mobile

FEBRUARY 2, 2021

RESEARCH APP SUBMISSION GUIDELINES. Ensure a smooth mobile app launch by thoroughly reading up on the submission guidelines for whichever app store(s) to which you plan to submit your app. By this point, you’ve read up on the submission guidelines and should have no problems getting your app approved. The day is finally here!

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

The Product Coalition

MARCH 22, 2024

Guidelines to shape your organization’s product agility and career paths. Continue reading on Product Coalition »

Agile 147

Agile Product Manager Product Management Management 147

Folding Burritos

FEBRUARY 13, 2018

This post is about making these ideas concrete through a set of guidelines, templates, and JIRA+Excel tips so you can create effective status and progress reports quickly, have less meetings , and get out of the building , which is where you need to be.

Data Visualization 397

Data Visualization Reporting Tools Technical Review Customer Experience 397

Product Talk

SEPTEMBER 7, 2022

The interview guidelines by Glauco Cavalheiro below offer an overview of how they now run interviews. Guidelines provided from the user research team to guide the user interviews done by the Search & Flow team. Users don’t usually express their needs directly. You need to extract them from the story, which requires practice.

Product Research 274

Product Research User Testing Customer Experience Research Software 274

Product Innovation Educators

FEBRUARY 17, 2025

Customer Interaction Required frequency of customer contact Expected depth of market understanding Methods for gathering customer feedback 2.

Reporting Tools 179

Reporting Tools Feedback Software Customer Feedback Technical Review 179

The Product Coalition

JANUARY 15, 2021

typically, designers know the guidelines, this is by no means a rockstar skill:D In terms of product design, two concepts need to be built?—?separately It means that your current priority is to adapt the design for Android and iOS guidelines?—?for Google has one, Apple has one?—?typically, separately around each OS.

Feedback Software 162

Feedback Software UX User Testing Customer Experience 162

Johanna Rothman

AUGUST 12, 2021

What about guidelines? Consider removing policies and procedures and create guidelines and constraints instead. ” Trina's questions prompted the senior managers to consider those guidelines and constraints. The company did have a specific guideline: they wanted everyone to take at least two weeks of vacation a year.

Leadership 133

Leadership Technical Review Agile Travel 133

Roman Pichler

MAY 1, 2019

The following guidelines help you with this. [2]. The latter comprises contributing to climate change by developing and providing the product. As product people, it’s our job to ensure that our products are kind —that they are ethical and do not cause any harm. Intentions.

Artificial Inteligence 268

Artificial Inteligence Customer Experience Travel Data Visualization 268

Roman Pichler

MAY 1, 2019

The following guidelines help you with this. [2]. The latter comprises contributing to climate change by developing and providing the product. As product people, it’s our job to ensure that our products are kind —that they are ethical and do not cause any harm. Intentions.

Artificial Inteligence 268

Artificial Inteligence Customer Experience Travel Data Visualization 268

The Product Coalition

SEPTEMBER 21, 2020

10 guidelines to design high impact experiments. By testing variations of a design or user flow you can learn what your user base is most receptive to, regardless of your brand guidelines. Here are 10 guidelines to design high impact experiments. Part 2 of series on experimentation When should product managers experiment?

Customer Experience 167

Customer Experience Data Visualization User Testing Product Research 167

UX Planet

NOVEMBER 13, 2024

Cards UX Design Guidelines + Types of Cards Continue reading on UX Planet »

UX 98

UX 98

Roman Pichler

APRIL 5, 2022

Ground rules are guidelines that foster a collaborative mindset, encourage participation, and help the participants treat each other respectfully. Having a dedicated facilitator is particularly helpful when the attendees haven’t successfully worked together and when the meeting takes place online or in hybrid mode (onsite and online).

Weak Development Team 313

Weak Development Team Product Manager Product Management User Testing 313

The Product Coalition

JANUARY 15, 2021

What is the best way to make use of Google Play In-App Review API Standard Developer Guidelines to help you decide when to request in-app reviews from users: Trigger the in-app review flow after a user has experienced enough of your app or game to provide useful feedback.

Feedback Software 166

Feedback Software Systems Review Software Review Reporting Tools 166

Mind the Product

NOVEMBER 29, 2019

Kate shares some guidelines: Don’t just automate the menial – automate the meaningful. The next step is to consider how the experiences we create are algorithmically optimised and automated and have some sense of machine learning. We therefore need to ask ourselves how can we create meaningful automated integrated human experiences.

Customer Experience 199

Customer Experience Artificial Inteligence Data Visualization Download 199

The Product Coalition

MARCH 14, 2023

With this information, you can improve the guidelines given to the user on the UI of your app. The biggest challenge we identified by watching session replays was that users were rushing through the steps without looking at the guidelines. There are many more errors you’ll be able to identify with session replay.

User Testing 148

User Testing Analytic Tools Research Software Data Visualization 148