Intercom, Inc.

FEBRUARY 6, 2020

It might be the same core product, but it’s a completely different strategy. This is Season Two of Scale , Intercom’s podcast series on moving from startup to scale-up. Just look at the world of marketing: there are now more than 7,000 tools , up from a mere 150 in 2011.

Feedback Software

The Product Coalition

MARCH 14, 2023

According to Eric Ries, the author of “The Lean Startup,” “Lean thinking defines value as providing benefit to the customer; anything else is waste.” About Startups Startups are different from established companies as they are often working on unproven hypotheses. Those that can learn the fastest directly from users will win.

User Testing

Userpilot

NOVEMBER 17, 2021

Several recognitions, including The Economic Times Startup Award as the 2021 Bootstrap Champ. started as BizTalk 360 in June 2011. ” It took another 18 months of hard work, but by June 2011, Saravana finally launched the first version of his product, BizTalk360. …and the train isn’t slowing down any time soon.

Customer Experience

The Product Coalition

JUNE 9, 2020

I first heard of Elium , formerly known as Knowledge Plaza, in 2011. I was attending a very small startup event where Gregory Culpin presented the company and its market vision. It appeared that Talentsquare was their “last distraction”. What I Learned From 3.5

Research Software

The Product Coalition

MARCH 19, 2023

I even remember that after the successful IPO in 2011, I told my husband that this was the first time that I felt my stock options and their value were truly related to the work I did. Level 3: Deciding What to Draw When I joined Twiggle — a seed stage startup — as the VP of Product, I thought I was extremely ready.

User Testing

Sachin Rekhi

MAY 7, 2022

The Lean Startup methodology, first described in 2008 by Eric Ries, has taken the startup world by storm. His 2011 book, The Lean Startup , has become a New York Times best seller, selling millions of copies to aspirational entrepreneurs. Origin of Lean Thinking. Thiel starts by sharing the origin story of lean thinking.

Weak Development Team

Intercom, Inc.

JULY 25, 2018

Four of us signed the incorporation documents for Intercom Inc, in August 2011. Fun fact: do you know what one of the majors causes of startup failure is? Rare is the startup advice that survives first contact with reality. Startups do to the relationship between the founders what a dog does to a sock.” – Paul Graham.

Onboarding KPIs

Intercom, Inc.

MAY 1, 2018

Intercom has grown like a weed since I’ve been involved, which is August 15, 2011, our incorporation date. The biggest thing I find myself beating into the heads of either startups who I chat with or new folks who start at Intercom is this idea that if you’re doing things right, you’re going to ship a lot.

Customer Experience

Userpilot

OCTOBER 20, 2023

TL;DR Product-led growth is becoming the go-to growth strategy and PLG tactics can help sales-led companies to improve customer experience. Product-led growth is here to stay Product-led growth is likely to continue reinforcing its position as a go-to-market strategy for SaaS companies. Let’s get right to it.

Data Visualization

The Product Coalition

FEBRUARY 18, 2019

… And what that means for startups and innovators today [We were] just sentient puppets on God’s stage: indeed, our taskmaster was merciless, merciless, so long as our bruised feet could stagger forward on the road … so very brief and sore was life with us. Startups, though, are vaporous?—?they Lawrence (i.e.

Agile

UX Planet

APRIL 30, 2024

Avoiding the 7 most common mistakes founders make when building a design team and culture in their startups. Neglecting to learn about design Many startup founders, often from engineering or business backgrounds, might not fully grasp the concept of “good UX” or the overall importance of design. Firstly, congratulations!

Startups

Mind the Product

APRIL 18, 2017

Previously, Fraser was Director of Innovation and Transformation at Pivotal and she has founded and served as CEO for several startups, including Luxr, an early Lean Startup firm, and Adaptive Path, the world’s first User Experience firm. Caitlin Kalinowski, Head of Product Design Engineering, Oculus.

Research Software

The Product Coalition

JANUARY 15, 2019

Even the best thought-out plans must be routinely tested & tweaked to retrofit strategy to reality. Many of these will surely make for good investments (have made some myself), but, as explained below, their effect on the startup zeitgeist at large concerns me. the little details, learnings, and iterations?—?that

Feedback Software

Mind the Product

MARCH 16, 2017

Previously, Fraser was Director of Innovation and Transformation at Pivotal and she has founded and served as CEO for several startups, including Luxr, an early Lean Startup firm, and Adaptive Path, the world’s first User Experience firm. Dave Wascha, CPO Photobox. Nate Walkingshaw, Author and CXO Pluralsight.

Research Software

Intercom, Inc.

JULY 25, 2019

And this idea of “not now” is really powerful, because saying no is really critical to any kind of product strategy and product execution. But obviously you and I are involved in different ways at times to check in and ensure we’re aligned on company strategy. Des: For us in the years of circa 2011 through 2019 or whatever, right?

Research Software

UX Studio: Product Management

JULY 12, 2021

They are a unique and fun team of professionals with expertise in digital strategy, website and eCommerce design , and creating brand identity. . They follow a three-step process when creating their solutions: Firstly, they focus on strategy by carrying out competitive research, user research, or growth roadmapping.

Research Software

Balsamiq

APRIL 23, 2018

First off, they created the User Centered Design Canvas , a powerful tool for analyzing product/market fit, value proposition, brand strategy, and more in a single document. With incremental data-driven improvements we provide predictable and safe UX changes to the products, incorporating companies’ legacies into their product strategies.

User Testing

Userpilot

JULY 6, 2021

Consider your level of funding and chosen marketing strategy to determine the ideal time to build a team. What’s your main marketing strategy? This diversified approach is necessary for startups and even advantageous in some situations since it keeps the team agile. Is your SaaS sales-led or product-led?

Research Software

The Product Coalition

SEPTEMBER 2, 2019

It was launched in 2011 and went broke in 2013 because people didn’t buy the product. It precisely describes the core of the concept and partly explains the startup curve model. It can be introduced at any stage of creation, as customer development strategies neither require huge resources nor interfere with other processes.

User Testing

Intercom, Inc.

OCTOBER 1, 2020

If you’re setting out on your roadmap journey it’s important that it reflect the point of the journey that you’re on – having everyone in a startup of 5 or 6 sharing daily tasks each morning makes sense as they work together to build a feature but in a larger company it’s a recipe for chaos. Paul: No comments.

Roadmap

Intercom, Inc.

OCTOBER 1, 2020

If you’re setting out on your roadmap journey it’s important that it reflect the point of the journey that you’re on – having everyone in a startup of 5 or 6 sharing daily tasks each morning makes sense as they work together to build a feature but in a larger company it’s a recipe for chaos. Paul: No comments.

Roadmap

Alchemer Mobile

NOVEMBER 25, 2019

In this webinar, Robi Ganguly, CEO and Co-Founder, Apptentive and Ben Johnson, VP Mobile Strategy, Rightpoint will cover the essentials to have in place both pre- and post-launch in order to provide the best customer experience possible. How do you determine what is and isn’t working? How do you know what your customers need and want?

Feedback Software

The Review by First Round

FEBRUARY 2, 2023

After a comms career at Google, Aaron joined Square in 2011 to lead corporate communications. He went on to join the exec team, reporting directly to Jack Dorsey and leading the comms strategy for Square’s IPO in 2015. After a comms career at Google, Aaron joined Square in 2011 to lead corporate communications.

Consulting

UX Studio: Product Management

FEBRUARY 26, 2019

A San Diego-based UX design agency, Telepathy originally started as a web design firm in 2011 and later became a UX agency. HBO and T-mobile count among UX studio’s best-known clients, but we have also worked with dozens of fast-growing startups. We also define our company strategy and future goals together. Ideo website.

UX

UX Studio: Product Management

SEPTEMBER 16, 2021

Apart from working with established brands and startups, we assess the expertise of various companies and create our independent rating list of trustworthy design companies. At UX studio, we work with rising startups and established enterprises worldwide. It offers product strategy, design, and development services.

Research Software

The Product Coalition

FEBRUARY 22, 2021

Scrum’s Achilles Heel: Product Discovery In the attempt to fill Scrum’s product discovery void, product delivery organizations regularly turn to other agile frameworks like lean UX, jobs-to-be-done, lean startup, design thinking, design sprint?—?just just to name a few. software is eating the world?—?, Read More : (1) Daniel Pink: Drive. (2)

Product Research

Arpit Rai

OCTOBER 29, 2019

Back in 2011–12, I wanted to create products that would help solve the problems I was facing or that my friends were facing. back in 2011–12. Work pro-bono part-time for 10–15 hours a week for an early-stage startup on their product. Seeing a long list of Indian SaaS startups as you can see in this blog post makes me very happy.

Analytic Tools

The Product Coalition

AUGUST 1, 2019

The few widely-available definitions This is the closest thing to a widely accepted definition of a Product Manager This Venn diagram from Martin Eriksson’s 2011 blog post is one of the most frequently cited definitions on any piece which explores the nature of the Product Management role. Referencing Martin Eriksson’s 2011 blog post again?—?PMs

Definition

Business of Software Conference

JULY 29, 2019

Wade Foster and his co-founder started Zapier (it rhymes with ‘happier’) back in 2011 during a hackathon. Tendayi Viki works with entrepreneurs in startups and large corporates who are looking to innovate. What did he learn? Watch Peldi's Talk. Now, the company has over 160 employees and no office. Watch Tom's Talk. Innovation is hard.

Software Review

UX Studio: Product Management

DECEMBER 7, 2022

AJ Davis, a user experience strategy expert, founded Experiment Zone in 2017 in Austin, Texas. Before starting the UX research company, she led optimization strategy projects and was the lead UX researcher on the Google Optimize product. . Conversion Strategy & Testing. Product Vision & Strategy. Website Audit.

User Testing

Balsamiq

APRIL 23, 2018

First off, they created the User Centered Design Canvas , a powerful tool for analyzing product/market fit, value proposition, brand strategy, and more in a single document. With incremental data-driven improvements we provide predictable and safe UX changes to the products, incorporating companies’ legacies into their product strategies.

User Testing

Intercom, Inc.

MARCH 29, 2022

Over the course of the event, we explored our vision and beliefs for the future of customer engagement and communications, and heard from Intercom leaders like CEO Karen Peacock, Co-founder and Chief Strategy Officer Des Traynor, and Chief Product Officer Paul Adams, as well as some of our amazing customers. Our core beliefs.

Customer Communications

Business of Software Conference

MAY 18, 2020

Lean Startup changed how we built products when it was published in 2011 – it lowered the risk in innovation by shortening development cycles. We will cover thoughtful, non-link bait perspectives on lessons that may be of interest and relevance to our audience. We believe you will find this worthwhile.

Vision

Arpit Rai

OCTOBER 29, 2019

Back in 2011–12, I wanted to create products that would help solve the problems I was facing or that my friends were facing. back in 2011–12. Work pro-bono part-time for 10–15 hours a week for an early-stage startup on their product. Seeing a long list of Indian SaaS startups as you can see in this blog post makes me very happy.

Analytic Tools

DISQO

SEPTEMBER 25, 2019

But having an eccentric founder, a well-funded strategy, or a high-profile CEO isn’t the only way to innovate. Cambia is also the company behind Basefit , a startup designed to improve the health of military personnel and soldiers. Behind their enviable success, there’s empathy at play. Most people have a story in healthcare.

Healthcare

DISQO

SEPTEMBER 25, 2019

But having an eccentric founder, a well-funded strategy, or a high-profile CEO isn’t the only way to innovate. Cambia is also the company behind Basefit , a startup designed to improve the health of military personnel and soldiers. Behind their enviable success, there’s empathy at play. Most people have a story in healthcare.

Healthcare

DISQO

SEPTEMBER 25, 2019

But having an eccentric founder, a well-funded strategy, or a high-profile CEO isn’t the only way to innovate. Cambia is also the company behind Basefit , a startup designed to improve the health of military personnel and soldiers. Behind their enviable success, there’s empathy at play. Most people have a story in healthcare.

Healthcare