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5 Best Practices for Gathering Customer Feedback in 2018

Pragmatic Marketing

Even though it was frustrating, I understood why the software vendor was trying to gather customer feedback—to help with 2018 planning. The experience also drove me to write this article on what I consider to be best practices for gathering customer feedback. It was not all bad though. You may work at a company like this.

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BPMA: Network and Chill (for FREE!) Wednesday, January 31, 2018 | 6:30 – 9:30pm

bpma ProductHub

Wednesday, January 31, 2018 | 6:30 – 9:30pm. Clear your calendar for BPMA’s first event of 2018 and network with other Boston area Product gurus. Along with drinks, apps and good vibes you can expect the following: Exchange best practices with your peers. New year, new network. Learn new tools you should be using.

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What we Learned at #mtpcon London 2018

Mind the Product

Here’s what we heard: Martin Eriksson at #mtpcon London 2018. Kim Goodwin at #mtpcon London 2018. Roan Lavery at #mtpcon London 2018. Emily Webber , author of Building Successful Communities of Practice, explained how they can be powerful tools for individuals and organisations to increase their effectiveness. Be awkward.

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The Incredible Speakers for #mtpcon London 2018

Mind the Product

Mind the Product London 2018 on October 18-19 will be better than ever, with more workshops, more networking, and more fun than ever. But most importantly #mtpcon will, as usual, bring you the best minds in product from around the world for a day full of thought-provoking insight, inspiration, and learning. Get those 2018 tickets now!

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Iterate Your Way to a Top Analytics Product Experience

Speaker: Richard Cheng, Associate Product Manager, Mark43

Haarthi Sadasivam, Technical Product Marketing Manager at Looker will join the conversation on best practices. In this webinar, we'll cover: Best BI practices from Mark43 and Looker. August 7, 2018 11:00 AM PDT, 2:00 PM EST, 6:00 PM GMT How efficient intelligence and analytics will benefit your users.

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20 expert opinions on UI design trends for 2018

Userzoom

From invisible UI to emotional personalisation to biometric authentication, which UI trends will be rocking our experts’ socks off in 2018? But it is helpful to look at the practical applications of ‘trending’ concepts, and whether these are things you should pay attention to and possibly learn from. Look, we get it.

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Planning for 2018

Good Product Manager

SiriusDecisions 2018 Product Management Planning Assumptions. Speaking of looking ahead to 2018, every year at SiriusDecisions we publish research on new trends and important areas that deserve additional focus for the coming year. You can download the 2018 SiriusDecisions Product Management Planning Assumptions to read the full list.

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Products for Product People: Best Practices in Analytics

Speaker: Andrew Wynn, Senior Product Manager, Looker

Learn product analytics best practices from Andrew Wynn, Product Manager at Looker. July 24, 2018 11:00 AM PDT, 2:00 PM EST, 6:00 PM GMT As a product manager, you know how helpful custom tailored data solutions can be to doing your job well. In this webinar, we'll cover: Real examples for different verticals.

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Embedded Analytics, Everywhere

Speaker: Dean Yao, Director of Marketing at Jinfonet

Dean Yao will talk you through powerful strategies and best practices in embedded reporting, dashboards and analytics that will add value to your products and applications while giving you an analytics partner you can rely on. September 20, 2018 11:00 AM PST, 2:00 PM EST, 6:00 PM GMT.

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Understanding Users at Scale with Product Analytics

Speaker: Sandhya Hegde, Director of Product, Amplitude

In this webinar you will learn the best practices on how to: Explore & understand the full customer journey. March 20 2018, 11 AM PST, 2 PM EST, 7 PM GMT Whether you are building new features, trying to improve customer experience or battling poor retention - user behavior forms the foundation of your product strategy.

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5 Key Considerations for Top-Notch Product Dashboards

Speaker: Miles Robinson, Agile and Management Consultant, Motivational Speaker

In this webinar, you’ll learn: Best practices in customer research when developing your dashboard. November 8, 2018 12:30 PM PST, 3:30 PM EST, 8:30 PM BST You’ll leave with a better understanding of where to begin on creating actionable, insightful dashboards. How to design your dashboard to solve your customers’ problems.