Revulytics

DECEMBER 21, 2018

Google’s top searches of 2018 included the World Cup, unicorn cakes and 1980’s fashion. Here’s a look at our top picks for software license compliance-related stories in 2018. April 23, 2018. While that’s all very exciting, the world of software license compliance had its moments too this year. Can you recommend a GDPR expert?

Reporting Tools 66

Reporting Tools Analytic Tools Data Visualization Government 66

Business of Software Conference

NOVEMBER 26, 2018

BoS2018. — (@MarkLittlewood) October 3, 2018. Michael Trafton (@mikeytrafton) October 3, 2018. Anyway, my name is Rahul. So, and doing it quarterly might fatigue people to see that same message constantly. Video, Slides, Transcript and Rahul’s blog about this follow… Understanding Customers. Upcoming Events.

User Testing 103

User Testing Product Marketing Engineering Marketing 103

Gainsight

JUNE 4, 2019

In 2018, over 281.1 You can create personalized messages with ultra-relevance to a user’s app activity, job title, role—or all three. I bet everyone reading this can quickly name one or two of the loudest voices in their inbox, or an experience where they felt like their workflow was interrupted by a poorly-timed pop-up.

Messaging 63

Messaging Customer Communications Customer Experience Framework 63

Business of Software Conference

JUNE 20, 2019

In 2018, Balsamiq celebrated its 10th Birthday – an impressive achievement for any SaaS company. Founder Peldi has attended Business of Software every year since 2010, and has 5 BoS talks to his name. In this talk from BoS USA 2018 he shared another honest update about his worries in Balsamiq’s milestone 10th year.

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87

Intercom, Inc.

AUGUST 1, 2019

I remember first meeting you and Enrique in August 2018, and your team was maybe 30 people? Tara: You’ve been breaking all the typical timelines for growth, incredible name recognition, marketing tactics that span some traditional partnerships, to very disruptive formats in really visible ways. We had some big names.

Strategy 36

Strategy Data Visualization Analytic Tools Startups 36

Mixpanel

DECEMBER 18, 2018

We spent 2018 working hard to ship features that help you use Mixpanel most effectively, and launching programs that help keep us even more connected to our customers and partners. Top releases of 2018. Now let’s revisit some of the top releases of 2018. Recurring messages. Goodbye, 2018. Here they are: 1.

Data Visualization 45

Data Visualization Reporting Tools Analytic Tools Customer Feedback 45

Revulytics

AUGUST 7, 2018

Gartner recently released the Hype Cycle for Software as a Service, 2018 , Hype Cycle for Customer Experience Analytics, 2018 , and Hype Cycle for Application Security, 2018. Gartner named Revulytics as a Cool Vendor Tech Go-To-Market, 2017. Software Usage Analytics is included in all three Hype Cycles.

Analytic Tools 48

Analytic Tools Data Visualization Reporting Tools Research Software 48

freshtrax

MAY 8, 2019

Release: October 2018. Though this is one of the newest mobile payment services, its brand awareness is very high because of the generous reward promotion campaign it conducted in December 2018. (We Line Pay is one of the services provided by messaging app giant, LINE. Release: April 2018. Release: March 2018.

Research Software 96

Research Software Banking User Testing Technology 96

Intercom, Inc.

AUGUST 20, 2020

Alex’s projects, including founding members-only entrepreneurial community Bossbabe, have earned her some serious clout – Fast Company found her ideas so promising they named her one of their “ Top 100 Most Creative People in Business ” in 2016. So in 2018, I finally was able to sell the company.

Research Software 243

Research Software Technology Telecommunications User Testing 243

The Product Coalition

AUGUST 7, 2018

Jori delivers her message through an amazing example of how to progress along these signposts of product success, and how her and her team’s work on serving artists, labels, and managers have helped guide them to Spotify for Artists. He closes out with some solid recommendations and insights on how to progress your PM career.

Research Software 60

Research Software Customer Experience User Testing Customer Feedback 60

freshtrax

AUGUST 27, 2019

Source: Japanese Statistics Bureau Data in 2018. LINE : Much more than just a messaging app. Sources: LINE 2019 Q1 , LINE 2018 Q3. Originally a simple messaging app for smartphones, LINE implemented mobile games and a news feed to expand its service. LINE is also a pioneer of virtual stickers for its messaging app.

Research Software 96

Research Software User Testing Data Visualization Magazine 96

Intercom, Inc.

JANUARY 10, 2019

On the heels of our 2018 retrospective, we decided to take a look at what product themes and technology are likely to define the year ahead. I’m joined once again by Paul Adams (VP of Product) and Emmet Connolly (Director of Product Design) for a conversation that covers everything from bots and automation to the state of messaging.

User Testing 143

User Testing Banking Customer Experience Technical Review 143

UX Studio: Product Management

JUNE 12, 2018

After seeing the 2018 WWDC in June, with all the attention paid promoting focus, conscious usage and other related values, this utopia might lie closer than you think. Our suggestion, based on ethical design principles: One idea approaches this problem placing a counter underneath the profile picture and name in the top left corner.

Research Software 100

Research Software User Testing Data Visualization Customer Experience 100

Intercom, Inc.

MAY 8, 2019

During the course of her time there, she’s seen HubSpot grow from a small, plucky startup into a billion dollar household name. Source: HubSpot Research, State of Inbound 2018. Source: HubSpot Research, State of Inbound 2018. Naturally, we thought it was high time we had a chance to hear her on the other side of the microphone.

User Testing 116

User Testing Customer Experience Inbound Research Software 116

Business of Software Conference

AUGUST 30, 2019

Claire Suellentrop (Founder/CMO, Userlist.io) – Get Out Of The Echo Chamber: How To Use JTBD To Perfect Your Product’s Messaging from Business of Software Conference. Claire Suellentrop: So no shame in saying when I made that Twitter handle Twitter wouldn’t fit my first name and last name all into one handle.

Messaging 40

Messaging Research Software Analytic Tools Feedback Software 40

freshtrax

MAY 21, 2019

So, I decided to create a guide to using the LINE messaging app to help you in your Japan marketing campaign endeavors. LINE is a messaging app used by more than 7.9 LINE is a messaging app used by more than 7.9 LINE is not only a messaging app, but it also plays a crucial role in the social infrastructure of Japan.

Research Software 85

Research Software Reporting Tools Customer Experience User Testing 85

The Product Coalition

MARCH 11, 2018

March//9//2018 Here are some interesting finds on UI/UX of the week! Pictures are easier to remember and recall, their message is clear to people of different languages and regardless their ability to read. link] Best Practices for Responsive Design.

Article 68

Article UX User Testing Magazine 68

The Product Coalition

NOVEMBER 6, 2019

2018) Managing the A/B test backlog Every week, we go through our A/B test backlog in a 30 mins meeting. No follow-ups are usually a sign that either the message was not clear, or that you didn’t send the message to the right audience. We tested our new [feature/algorithm/ui-change] [Name with link to the A/B test sheet].

User Testing 69

User Testing Product Research Testing Management 69

Intercom, Inc.

MAY 21, 2020

I have some beef with Elon Musk about it” But in August of 2018, we released this thing called Resolution Bot, which basically allows you as a support team to take some of your most commonly asked questions and create boilerplate responses. Last year, we had a big message for our front-line managers, and that was “People, not projects.”

User Testing 221

User Testing Customer Experience Data Visualization Reporting Tools 221

UX Studio: Product Management

JANUARY 11, 2022

UX studio’s clients are rising start-ups and established companies worldwide, like Google, HBO, and Netflix, just to name a few. As an established UX design agency with over ten years of experience, we have worked in fintech, fashion, digital solutions, traveling, education, and healthcare industries, just to name a few.

Research Software 82

Research Software User Testing Customer Experience Data Visualization 82

Pragmatic Marketing

JULY 24, 2018

When speaking with overseas colleagues, I often repeat myself or communicate the same message in two, or even three different ways. When asking a question of a specific person, give them a verbal advance warning by calling out their name: “Yoshi (short pause). I would like to ask you something.” Ease the Burden.

Customer Experience 70

Customer Experience Research Software Travel User Testing 70

Pragmatic Marketing

JULY 24, 2018

When speaking with overseas colleagues, I often repeat myself or communicate the same message in two, or even three different ways. When asking a question of a specific person, give them a verbal advance warning by calling out their name: “Yoshi (short pause). I would like to ask you something.” Ease the Burden.

Customer Experience 70

Customer Experience Research Software Travel User Testing 70

Revulytics

JANUARY 30, 2018

The Telerik Platform is retiring on May 10, 2018 (“retiring products that have served their purpose”). In-App Messaging You May Not Have Expected. ReachOut functionality lets you take advantage of all of the data you have collected about a user to deliver contextually relevant in-application messages to your users.

Analytic Tools 59

Analytic Tools Data Visualization Reporting Tools Research Software 59

Intercom, Inc.

FEBRUARY 4, 2021

Dee: Your website boasts some serious logos, you’ve got General Electric, Johnson & Johnson, Intel, and that’s just to name but a few. And so we really learned that the messaging and the product had to do a different thing for every person in the organization. In fact, in most cases 99%, less carbon intensive.

Reporting Tools 183

Reporting Tools Transportation Travel Data Visualization 183

Business of Software Conference

JUNE 27, 2019

BoS USA 2018 Mikey Trafton Managing a Badass Team from Business of Software Conference. If there’s a public slack channel you know a message that says hey have you guys seen the user interface that Fred is working on it. I know most people and I’ll try and remember other people’s names as long as you go through.

Weak Development Team 58

Weak Development Team Reporting Tools Research Software Feedback Software 58

Amplitude

AUGUST 14, 2019

In today’s noisy channels, it’s more important than ever to engage the right user at the right time with the right message. In spite of this, the best they can do is blast large portions of their database with a single message and hope that it stands out to at least some of their users. Impact Measurement.

User Testing 63

User Testing Customer Experience Data Visualization CTO 63

Intercom, Inc.

MARCH 29, 2022

And we have over 180,000 teammates logging into Intercom every month, using our platform to send over 500 million messages and reply to over 20 million conversations. We’re used to being left on hold, being swamped with irrelevant messages in spam, trying new products or features that are just hard to navigate and use.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Business of Software Conference

MAY 29, 2019

In this talk from BoS Europe 2018 Alison Coward gave some great advice on how you can design the way a team communicates and works together to ensure you get the most out of everyone on the team. But they decided they wanted to come together to promote a message of peace and love and hope. Alison Coward, Founder, Bracket.

Weak Development Team 45

Weak Development Team Workshop User Testing Research Software 45

Business of Software Conference

NOVEMBER 12, 2019

In this talk from Business of Software Conference Europe 2018, she explains some of the advantages with examples from MeetEdgar. But in 2018 there’ve been some big changes in the social media landscape. I didn’t quite catch the name. Why start a business when your biggest competitor has so much cash to throw around?

Research Software 45

Research Software Software Review Data Visualization User Testing 45

DISQO

JULY 11, 2019

The advantage being pitched by Facebook: Get cash in a local currency, use it to get Libra, and then spend Libra like dollars — without big transaction fees or your real name attached — and cash them out whenever you want. . 2018 was a difficult year for Facebook. Source: TechCrunch.

Reporting Tools 64

Reporting Tools Data Visualization User Testing Product Research 64

UX Planet

JUNE 30, 2025

Regional banks also saw success: First Horizon Bank’s marketing team integrated AI to predict client needs and personalize messages, reporting “promising results” in deepening customer relationships. AI also enabled conversational engagement through chat and messaging interfaces. in-app chat, WhatsApp banking, etc.)

Data Visualization 75

Data Visualization Banking Reporting Tools Analytic Tools 75

Business of Software Conference

NOVEMBER 12, 2019

In this talk from Business of Software Conference Europe 2018, she explains some of the advantages with examples from MeetEdgar. But in 2018 there’ve been some big changes in the social media landscape. I didn’t quite catch the name. Why start a business when your biggest competitor has so much cash to throw around?

Research Software 40

Research Software Software Review Data Visualization User Testing 40

Usersnap

AUGUST 26, 2021

And here’s the proof: 80% of companies that reported positive YoY growth in 2018/19 and expect positive growth in 2020 collect customer feedback and CX data. Just like the name says, these are usually much shorter, often carrying no more than three questions. It also sends a powerful message to your customers that you care.

User Testing 119

User Testing Feedback Software Customer Feedback Product Research 119

Andrew Chen

DECEMBER 10, 2018

I presented all of this at the Andreessen Horowitz Summit in 2018, which gathers our portfolio companies, partners, LPs, and close friends. In early 2018, it became the most downloaded app at that time. This is such an indirect way for Google to tell their message, and to engage us in their products. Hope you enjoy it.

User Testing 100

User Testing Startups Technical Review Customer Experience 100

Andrew Chen

NOVEMBER 26, 2018

Even the names of services can vary: what one home cleaning service calls a “deep clean” can be different from another provider’s definition. But the marketplace doesn’t encompass the entire end-to-end experience: users turn to Angie’s List for discovery, but still need to message or call providers and coordinate offline.

Startups 111

Startups Technical Review Customer Experience Software Review 111

freshtrax

AUGUST 13, 2019

The market size of food delivery in Japan in 2018 was 408 billion yen (3.8 For example, LINE , a messaging app used by more than 79 million users in Japan, has a service in which it offers coupons from over 22,000 different restaurants and food-related stores. ?Related billion U.S. dollars), which increased by 5.9% Related article?

Marketing 85

Marketing Research Software User Testing Customer Experience 85

Indicative

MAY 25, 2018

Indicative visited the 2018 Propelify Innovation Festival on May 17th. That was the message of Indicative CEO Jeremy Levy’s session on “Deciding by Data,” which is also the theme of podcast he hosts. Jewell’s talk was based on Pearson’s research project by the same name, which explored the skills that will be needed most by 2030.

Research Software 53

Research Software Banking Certifications Customer Experience 53