The Product Coalition

MARCH 26, 2019

Understanding how B2B product management is a different ball game altogether Product folks who have worked on the early stage enterprise products may relate with the title. Building an enterprise product is a whole lot different from building a consumer product. And enterprise is not an individual.

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The Product Coalition

JUNE 11, 2022

In the B2B hemisphere, change goes hand and hand with new products. B2B product leaders, I am calling you out on the dreaded implementation phase. Early in my career, I led the implementation of a supply chain analytics module from SAP (enterprise resource planning software). But should it? True story. Fast forward a decade?—?I

Customer Experience 145

Customer Experience User Testing Data Visualization Analytic Tools 145

The Product Coalition

DECEMBER 31, 2023

I created a spreadsheet that they needed to fill, that included the customer size (it’s a B2B company), industry, and primary use case for buying the product. Identifying Bottlenecks I write here a lot about the pirates’ metrics framework. At first glance, the results were a mix of three different use cases.

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User Testing Workshop B2B Leadership 108

The Product Coalition

JUNE 10, 2022

Combine for Success Product Management enables Enterprise Service Management for standardization and scaling. I like to think about the Service Management System as the procedural framework for an organization. Latest (for example with ITIL v4) there are also requirements included in, regarding the strategic framework (e.g.

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Management Management Definition Customer Experience 121

Product Management University

OCTOBER 6, 2020

In B2B, it changes everything about how you build, market, sell and acquire customers. The consumerization of enterprise B2B products and services is in full swing. The Maturation of B2B Product Management & Marketing: Are We Keeping Pace? Here’s the bottom line. Product Led Growth In Context. Related Articles.

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The Product Coalition

NOVEMBER 29, 2021

Agile product life cycle framework- Tools and practices ( Image 1 ) by Surbhi B Sooni Nowadays, many companies and startups are champions in adopting and acquiring agile methodologies in the development phase. Also, the Kano framework is good but it doesn’t take into account effort vs value.

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Data Visualization Feedback Software Agile Product Research 174

Userpilot

MARCH 8, 2022

An iterative product framework for identifying and pursuing the right opportunities to create value. Andrea has 15+ years of experience in Product Management and Marketing, from SMBs to large enterprises and educational organizations such as Product School. How to create a scalable product organization.

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The Product Coalition

MARCH 19, 2023

Each such level requires a different skill level and different frameworks, and moving from one to another (at least to doing it well) might take time and practice. Their domain was tightly related to eBay’s one, and their enterprise B2B model resembled what I did at Imperva. I guess many of you went through the same process.

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The Product Coalition

AUGUST 9, 2020

It goes without saying that to survive in the current market, small businesses and large enterprises may need a helping hand of a reliable software developer. After long hours of profiling on Clutch, GoodFirms, LinkedIn, Crunchbase, and many other B2B platforms and rankings, we have defined the top five software developers in Poland.

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Gainsight

NOVEMBER 13, 2023

Once seen as a support mechanism primarily for B2C enterprises, it’s now recognized as a pivotal strategy for fostering lasting success in B2B businesses and beyond. Harnessing the Power of Community The narrative transcends mere theoretical frameworks and delves into the practical aspects of fostering a successful community.

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UX Planet

MARCH 7, 2024

We recently successfully executed a complete overhaul of the UI for a large B2B software in just 3 sprints, with a beta version out in 5 sprints, and on another occasion, developed a fully functional MVP within the same timeframe. Furthermore, the real outcomes become evident in 3 to 4 sprints, showcasing the rapid progress achievable.

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Feedback Software Research Software Customer Experience Customer Feedback 52

Product Talk

FEBRUARY 21, 2024

In my book Continuous Discovery Habits , I outline a framework for assessing and prioritizing opportunities. This makes it easy for everyone to follow along. Tweet This Reference your interview snapshots when assessing and prioritizing opportunities. Some companies can size opportunities with product analytics.

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User Friction Customer Experience Customer Feedback Analytic Tools 218

The Product Coalition

NOVEMBER 27, 2023

This action not only creates new, frequently recurring revenue streams, but it also raises the value for enterprises. Pro Tip: If you service international customers, make sure you understand the legal frameworks and standards of each country. This will also allow you to stand out from the crowd and enter the market much more quickly.

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Research Software Feedback Software Reporting Tools User Testing 138

The Product Coalition

MARCH 23, 2022

While this article focuses on startups in B2B markets, we can extend it to B2C and B2B2C, while some considerations might be different. While the SAAS model has disrupted this thought process, enterprise software very much depends on forward integrators.

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Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. So, SOC 2 is a framework. Adam: Sure, happy to!

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Reporting Tools Data Visualization Software Review Technical Review 211

The Product Coalition

OCTOBER 5, 2021

It is essential you consider and assess against great frameworks, use more than one as each may highlight different issues or areas for growth. Are the right mindsets promoted by the frameworks used and organisational structure? Conflicts and items that are not being managed can be readily identified by mapping roles to the framework.

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Weak Development Team Reporting Tools Research Software Feedback Software 157

The Product Coalition

JANUARY 17, 2021

If you ever worked in a B2B startup, you know that you are chasing opportunities. I like to describe it using Dave McLure’s AARRR framework: you are pouring leads into the pipe on the left, and you get happy customers on the other side of the pipe on the right. for example, SMB vs. enterprise.

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User Testing Customer Experience B2B Reference 110

Sachin Rekhi

FEBRUARY 16, 2020

In doing so I hope to help demystify what you actually do in the role, provide a framework for assessing what dimensions of the role you are already good at delivering against, and opportunities for improvement on each. For example, when we were building LinkedIn Sales Navigator, we knew that we wanted to target B2B sales professionals.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

Brian Balfour

JULY 18, 2017

This is part four in a series about 4 Frameworks To Grow To $100M+. In the B2B world you also have B2B products like MailChimp, Slack, or SurveyMonkey that live on this end of the spectrum as they take advantage of viral and paid channels to drive most of their volume. Subscribe to get the rest of the series.

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Mironov Consulting

MARCH 26, 2022

At least in the B2B software product world, I haven't found that to be true. Things I frequently hear from B2B field/sales organizations: "Product doesn't understand how important this is.  They  More than just language, this is IMO a fundamentally different worldview.  They aren't listening!"

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Analytic Tools Data Visualization Reporting Tools Customer Experience 145

Product Management Lessons from the Trenches

JULY 24, 2018

With that said, one framework that we have found effective is distilling your company/product’s business model into discrete variables that can be measured and can help to communicate the business goals and focus everyone on the team on what matters most. That’s where having a clear, well articulated formula can help.

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Data Visualization Analytic Tools Customer Experience Download 150

The Product Guy

JUNE 18, 2020

A decision making framework that I use is. Marvin Mathew is a New York based Product Manager with experiences across B2B & B2C–FinTech, SaaS and HealthTech. How will it impact the customer experience (1-3) Level of effort for engineering and support (1-3) Alignment to near-term/long term company objective (1-3).

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Product Research Feedback Loop Feedback Software User Testing 165

Userpilot

DECEMBER 18, 2022

As Anas T , Product Marketing Manager at Innoventsoft, mentioned in our survey: “In B2B, I think we’re bound to see more and more companies adopting subscription-based service models. 2) Reducing “ time to insight ” – creating a framework to allow product management insights to reach the relevant team without hassle.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Product Research 97

Intercom, Inc.

NOVEMBER 20, 2018

The “ Jobs to be Done ” framework is a useful resource to help frame the context from their side of the fence. For many B2B SaaS companies, inbound marketing represents a cornerstone of all marketing activity. or doing nothing, is usually the main competitor faced by enterprise sales-people.). What words do they use?

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Feedback Software Research Software Startups Product Research 178

Department of Product

JANUARY 17, 2023

Product teams – and especially B2B SaaS product teams – are all too familiar with subscription pricing, but it’s still rare to see many businesses outside of the major entertainment companies opt for micro subscriptions. Example 2 – Lattice Lattice is HR management software for businesses and enterprises.

Reporting Tools 52

Reporting Tools User Testing Customer Experience Product Research 52

Gainsight

JULY 16, 2020

The genesis of Valuize lies in Ross’ nearly 20 years of seasoned experience in launching new business models in enterprise B2B software vendors and services providers. Since then, Valuize has been on a mission to help B2B software companies retain and expand their customers and revenue at scale. Creating a Strategy Framework.

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B2B Customer Experience Technology Data Visualization 52

Mixpanel

OCTOBER 20, 2020

Since 2002, they have helped both scale-ups and large enterprises achieve their conversion, engagement, and retention goals. The power of free—and what is actually a really good tool—meant that, for many years, Google Analytics was the only name in town for those who didn’t have an enterprise-level analytics budgets.

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Analytic Tools Data Visualization Onboarding KPIs User Testing 91

The Product Coalition

JULY 3, 2018

In my post today, I won’t attempt to show you exactly how to make the perfect Product Roadmap (mainly because I don’t believe such a thing exists), but rather the thought framework that I typically use when I’m creating a Product Roadmap. Let’s say the candidate did well at B2B companies, but maybe not so well in B2C companies’ interviews.

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The Product Guy

FEBRUARY 3, 2019

I’ve used the job to be done framework to clarify for other members of our team the problem we’re solving for customer. John started in sales, transitioned to B2B product marketing, and now manages the mobile website for the largest bookstore in the world. Conclusion: Solving the job starts with the interview. About John Kresse.

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Userpilot

AUGUST 30, 2023

10x your product outcome with the Value Engine The value engine framework was developed by the team at ValueRebels to help product managers dispel confusion and simplify their processes. About the author – Ben Williams Ben is an advisor to B2B SaaS companies. Connect with Malte on LinkedIn. Join Ben in this session!

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Customer Experience User Testing Customer Feedback Research Software 104

UX Studio: Product Management

JANUARY 8, 2021

Ramotion is a small design agency located in San Francisco, USA, that works with growing startups and enterprises. . However, UX studio is one of the fastest-growing app design agencies that was honored to be among the top B2B business service providers, according to the Clutch Global award 2020.

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Research Software User Testing Product Research Artificial Inteligence 72

Gainsight

NOVEMBER 18, 2019

According to a B2B Marketing survey, two-thirds of marketers are making CX a priority in the next twelve months. Of the B2B companies that are fine-tuning their CX strategy , they are said to have strong revenue growth and ROI, reporting more than a 2x return on their investment. B2B CX: Beyond customer surveys.

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Feedback Software Data Visualization Onboarding KPIs B2B 12

The Product Coalition

FEBRUARY 15, 2021

including Scrum as a framework?—?work All startups built double-sided marketplaces, serving B2C as well as B2B customers. Therefore, the first question any aspiring agile startup should answer for itself is simple: is it a sales-driven, product-driven, or tech-driven enterprise? These are my lessons learned on making ‘agile’?—?including

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Roadmunk

AUGUST 10, 2017

The AARRR framework is always a solid starting point: acquisition , activation , retention , referral and revenue. For customers more used to enterprise or custom-built software, they might expect one-off customizations or features they can heavily customize. What’s the top metric a SaaS PM should focus on? For example, take referral.

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Research Software Product Management Product Manager Data Visualization 73

PMLesson's Ace the PM Interview

FEBRUARY 4, 2019

He was running a marketing agency at the time with a B2B focus. The book not only gives a framework for how you can potentially exploit people based on brain mechanics but also provides a moral compass on how to use those powers for good or evil. Through that process, I met my current business partner Andrew Bodis.

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Consulting Customer Experience Web Development Web Developers 72

BrainStation Product Management

AUGUST 7, 2019

Hosted by designers Rob Hayes and Tom Creighton, Framework is “a podcast about the process of researching, planning, and building that goes into bringing a product to market.”. If you want to sift through the show’s archive, its website helpfully allows you to sort episodes by topic, company size, audience, and industry. How I Built This.

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User Testing Research Software Product Research Product Management 63

Gainsight

JUNE 28, 2021

In many B2B companies, the gross retention rate and net retention rate are the key performance indicators of the business, so most companies like to put other leading indicators or checks in place to track the customer’s health. We incorporate elements of experience health using the CX framework. Additional Inputs.

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