Mind the Product

FEBRUARY 21, 2020

Be a popcorn person, not a ‘certain-way’ person. As product people, we’re always looking to change, be that culturally, from a business perspective, or in our own personal careers. Copy and paste – a blog post is not a blueprint. Watch the video to see his talk in full. Product is Hard.

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Reporting Tools Product Research Data Visualization Reference 244

The Product Coalition

OCTOBER 8, 2023

To provide accurate forecasts, you must ensure access to real-time market data, historical trends, and sentiment analysis feeds. Access to real-time data feeds from cryptocurrency exchanges is a must. More complex algorithms may offer superior predictions but often require more time for computation.

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Data Visualization Reporting Tools Feedback Software Customer Feedback 130

The Product Coalition

JANUARY 26, 2024

We also want to make sure that as a contributing writer, your time and investment in writing educational material is getting an above-average return. Despite having a small team of volunteers who work hard to publish content that has genuine educational value — Product Coalition today is largely a two-person endeavor.

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Article Reporting Tools Education Definition 121

Product Talk

FEBRUARY 16, 2022

In order to address this, I’m thrilled to announce a new series on the Product Talk blog, Ask Teresa. But the engineer isn’t always the best person to follow up on feasibility risk. But most of the time they don’t, because they have a mental model of “the engineer covers feasibility.”. Get in touch to let me know! Tweet This.

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Product Talk

OCTOBER 11, 2023

This assumption assumes that our target opportunity (“I know someone who should read this article”) expresses a real desire. The person receiving the shared article will be interested in the article. The person receiving the shared article will be interested in the article. Our readers will notice the option to share an article.

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Feedback Software User Testing Technical Review Product Research 276

The Accidental Product Manager

OCTOBER 30, 2023

There is a big bet going on right now that really smart people are going to be able to create a digital world that we’ll all be able to put on headsets and drop into at any time. It turns out that the metaverse is a term for virtual worlds where people can play games and attend events via a personalized digital avatar.

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Lenny Rachitsky

FEBRUARY 11, 2024

Brought to you by: • Sidebar —Accelerate your career by surrounding yourself with extraordinary peers • Whimsical —The iterative product workspace • WorkOS —The modern API for auth and user identity — Jake Knapp and John Zeratsky are the authors of best-selling books Sprint and Make Time.

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Customer Experience Framework Finance Blog 85

Lenny Rachitsky

JANUARY 30, 2024

Q: I’ve noticed “work trials” have come up a few times on your podcast. How do you convince people to invest this much time in an interview? 37signals) to co-working with existing employees in the real codebase building something the company will ship (e.g. Indeed they have.

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Userpilot

NOVEMBER 20, 2022

In today’s world, real-time customer engagement is one of the most important ways to ensure continued business growth and customer success. Real-time customer engagement refers to the ability to provide contextually relevant interactions at the speed the customer wants you to. What is real-time customer engagement?

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Customer Experience Feedback Software Analytic Tools User Testing 98

Intercom, Inc.

SEPTEMBER 22, 2020

Today, businesses need a modern way to deliver fast, personal, and real-time communication to their customers. HubSpot ’s CEO and co-founder Brian Halligan says that conversational relationships – building relationships with customers through personalized, messenger-based experiences – is the answer.

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Userpilot

MAY 16, 2023

The top 13 customer engagement trends to follow are: Personalized experiences across the customer journey are essential to satisfy customers. Real-time customer assistance helps customers overcome challenges instantly and increase lifetime value. AI chatbots can help you save time and resources by automating customer engagement.

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Analytic Tools Feedback Software Research Software Data Visualization 97

The Product Coalition

OCTOBER 20, 2023

With AI technology, marketers can identify microtrends and even predict trends, saving time and resources through automated digital marketing services. Artificial intelligence (AI) has begun to transform all facets of our professional and personal lives. Everything, from products to marketing, must incorporate personalization.

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Data Visualization Artificial Inteligence Reporting Tools Customer Communications 107

Userpilot

APRIL 21, 2024

The acronym stands for: Specific, Measurable, Achievable, Relevant, Time-bound. Here’s an example of our MOFU blog post about improving user activation. Userpilot blog post. For example, you run paid ads to drive traffic to your product-led blog posts. Using it to only say thanks is a waste of valuable real estate.

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Research Software Feedback Software User Testing Reporting Tools 90

Userpilot

NOVEMBER 21, 2023

One such platform is Userpilot, a no-code product growth software for analyzing user behavior and creating personalized user experiences. You can generate detailed reports for all your marketing assets, from website pages to blog posts, emails, social media, etc. Trigger personalized flows for users with Hubspot data.

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Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 97

Business of Software Conference

NOVEMBER 30, 2018

As long time followers of Business of Software will know, apart from Lemmy, we believe that Mr Richard Paul Astley , is one of the greatest musicians of all time. My name is nice support guy [not his real name] and I’ll be working with you today. … Support, Anon Support Person: I understand, now.

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Userpilot

MARCH 25, 2024

TL;DR User sentiment is the feeling a person has about your brand, product, or service quality. You can also see how these numbers have changed over time. Analyze the data to determine negative sentiment drivers Now, it’s time to dig into the data and make sense of it. Userpilot’s NPS dashboard. Hootsuite dashboard.

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Data Visualization Feedback Software Analytic Tools Reporting Tools 97

The Product Coalition

NOVEMBER 30, 2022

At times, it felt like what was needed was a true back to basics positioning, where we are educated in not only the definition of demand generation, but what the point of demand generation even IS. If I give you my real email, you’re going to spam me for the next five years. You know (and I know) I want to download this PDF.

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User Testing Customer Feedback Feedback Software Reference 123

Usersnap

SEPTEMBER 19, 2023

Uncovering Hidden Insights Real-world application: Telco ? Real-time Feedback Monitoring Real-world application: E-commerce ?️ Enhanced Sentiment Analysis Real-world application: Call Centers ? Improving Product Development with Actionable Insights Real-world application: Netflix ?

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Customer Feedback Data Visualization User Testing Feedback Software 59

Userpilot

OCTOBER 31, 2023

In this blog, we’ll explore the differences between the two methods – and when it makes sense to use both. Onboarding calls are a way to onboard new users over the phone, taking them through key product functionality in a personalized way. But they’re relatively expensive, time-consuming, and impossible to scale.

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Feedback Software Customer Experience User Testing Customer Feedback 93

The Accidental Product Manager

FEBRUARY 5, 2024

If the answer is “nothing”, then you are like many other product managers who have not taken the time to study their customers and customize their products for their unique needs. More product managers are offering walkers, canes and other products that deftly assist the elderly – and are stylish at the same time.

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User Testing Customer Experience Product Management Product Manager 104

UX Planet

FEBRUARY 26, 2024

This month’s inspiring person — Akira Kobayashi Born 1960 Akira Kobayashi is a Japanese font designer living in Germany. This blog shares a piece of his book, talking about breaking the rules. The portfolio is a great showcase of personality and style, very modern yet warm and personal. Highly recommended. Abbots Jonas W.

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Research Software Magazine Branding Banking 83

Andrew Chen

JANUARY 3, 2024

but am proud of what I published… Blog posts from 2023 How to design a referral program. I headed up Uber’s driver and rider referral programs at various points of my time there — I provide a framework to think about referrals as an ask/target/incentive/payback, and break down the components of each one. Still fun.

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Books ChatGPT Reporting Tools Research Software 86

Agile Velocity

OCTOBER 13, 2023

In this blog post, we’ll recognize why people keep their cameras off and make a case for the importance of flipping the virtual chair around and turning that camera on. Privacy can be a valid concern, especially when your co-workers might catch a glimpse of your partner, children, or other personal aspects of your home life.

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The Product Coalition

JUNE 19, 2022

In the past, working from home used to be the way to disconnect from the hectic office and get “real” work done. Photo by Yan Krukov from Pexels Time management is one of my favorite topics. I realized early on that I must manage my time properly. Find the Right Time of Day I was never a morning person.

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The Accidental Product Manager

JANUARY 31, 2022

And events were focused on the bookstore selections to reflect personal interests—a personal touch that resonates with a lot of customers these days. At the same time, customers themselves have also changed. These days more people want to shop local, and they want shops with personality. What All Of This Means For You.

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Product Management Product Manager Books Management 115

Userpilot

MARCH 23, 2023

Looking for the best NPS survey template to personalize? It saves you time, ensures consistency, and enables easy customization to fit your unique needs and branding. In this blog post, we’ll discuss different NPS survey questions and best practices to collect valuable feedback from your customer base. Keep reading!

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Product Research User Testing Feedback Software Customer Feedback 91

Userpilot

FEBRUARY 25, 2024

Personalized experiences are becoming standard in the SaaS world. Personalized experiences are becoming the industry standard 71% of consumers expect personalization from brands. Here are some advantages of delivering a personalized experience to your users. This lowers time to value and increases productivity.

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Analytic Tools Data Visualization User Testing Reporting Tools 100

Userpilot

APRIL 6, 2023

Using AI can help you unlock more insights into the behavior of your customers and create more personalized experiences. In both cases, you will relieve your CSMs of the responsibility to manually answer each message and email, which can get very time-consuming and inefficient.

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Data Visualization Analytic Tools Research Software Customer Experience 96

Userpilot

DECEMBER 21, 2022

Make data-driven decisions, respond to customer engagement in real-time, and boost campaign performance. Then, you can deliver personalized experiences to those user segments. It helps you deliver more value along the customer journey since content can be better personalized. Userguiding offer three main plans: Basic.

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Data Visualization Analytic Tools Feedback Software Research Software 92

The Accidental Product Manager

DECEMBER 18, 2023

As a result of this, product managers at more and more independent and assisted-living communities are adding personal tech support to their list of amenities. Product managers understand that full-time tech concierge service without fees is a rarity. Full-time tech concierge service can be a big money maker.

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Technical Review Product Management Product Manager Product Research 73

Ask Benny

JANUARY 30, 2020

Express your thoughts and beliefs to become a better professional When people are thinking about self-branding, many times they imagine only the “external” benefits. A person investing in self-branding is considered sometimes investing only in being more known, extending their network, and extending their value in the market.

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Artificial Inteligence Branding Consulting Messaging 133

Ask Benny

JANUARY 30, 2020

Express your thoughts and beliefs to become a better professional When people are thinking about self-branding, many times they imagine only the “external” benefits. A person investing in self-branding is considered sometimes investing only in being more known, extending their network, and extending their value in the market.

Artificial Inteligence 133

Artificial Inteligence Branding Consulting Messaging 133

The Product Coalition

MAY 27, 2021

Tell us about a time you used data to influence an important stakeholder. Tell us about a time you faced failure and how you bounced back. If you’ve ever had to say ‘no’ to stakeholders in order to be a better advocate for your users, this is the time to make that known. How do you stay user-focused?

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Weak Development Team User Testing Product Management Product Manager 159

Userpilot

MARCH 17, 2024

Dashboards also allow you to track changes in data quickly and thus, make informed decisions based on real-time data. It needs to display changes and trends in data over time. Customizable: Dashboards should be customizable so that they can present data across different time periods or for different customer segments.

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Data Visualization Analytic Tools Feedback Software Dashboard 90

Userpilot

JULY 31, 2023

Pendo is currently developing AI features to enhance experience personalization , product discovery and accelerate product-led growth. Despite its strengths, the app has some obvious drawbacks: high cost, steep learning curve, and lack of real-time data reporting. Segment users and deliver personalized product experiences.

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Data Visualization Analytic Tools Feedback Software Reporting Tools 86

Userpilot

FEBRUARY 18, 2021

Personalization in SaaS is such a minefield. There’s a thin line between being personal and being creepy. Done right, personalization can be absolutely critical for new user activation, engagement and retention. But doing personalization in SaaS *right* is a rare skill that very few businesses seem to have mastered.

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Analytic Tools Software Review Data Visualization Customer Experience 98

UX Planet

FEBRUARY 25, 2024

The biggest challenge is to choose the best resources : we have limited time, attention and money, so in this little guide I’d like to show you my favorite courses. My favorite design courses I have personal experience with all the courses I mention in this article, and I also included my own courses, I really hope you’ll find my list useful!

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UX User Testing Customer Experience Banking 87