The Product Coalition

FEBRUARY 19, 2023

For example, Bumble, the dating app, requires new users to verify their identities by submitting a selfie that matches their profile picture. This adds a layer of friction, but it also helps prevent fake profiles, creates trust between Bumble users and the business itself by promoting a safer dating environment.

Reporting Tools 135

Reporting Tools Customer Experience Healthcare Entertainment 135

The Product Coalition

FEBRUARY 11, 2024

Overall Status Last week I recommended creating a value table, where you describe for each customer profile the value definition, the value delivery, and the value perception, and then assess each on a red/yellow/green scale. Here is how you should look at the gaps you identified during the assessment phase.

Framework 107

Framework User Testing Customer Experience Definition 107

UX Planet

APRIL 7, 2024

Background With 19k Twitch followers, 8k+ Instagram followers, and partnerships with countless high-profile brands, DJ Lani Love is a prolific DJ with a vast following across the world. Lani came to me looking for a website refresh to match her rising success. Discovery First, I conducted a discovery call to learn about her goals.

UX 98

UX Branding Reference Feedback Software 98

Userpilot

APRIL 24, 2024

If you’re looking to create impressive SaaS sales demos of your own, book a Userpilot Demo to see how we can help. Similarly, you can uncover more about the customer profile data or their onboarding survey answers. Analyze user behavior in Userpilot using the user/company profile feature.

Demo 86

Demo Research Software Feedback Software Product Research 86

The Product Coalition

DECEMBER 11, 2023

More specifically, the customer profiles that work best. Then, you can start crafting your ideal customer profile (ICP) — a detailed description of who is best suited to get the most value out of your product. There are two things you want to do with that profile before you continue: the first is to validate and test it for a while.

User Testing 78

User Testing Product Marketing Marketing Customer Experience 78

The Product Coalition

JULY 31, 2022

Then, when you are already operating within the market, you need to identify your ideal customer profile. At this point, the next step is to systemize it: define the playbook that consistently converts leads of that specific profile into happy, paying customers. When you have a profile, test it for a while to see if you got it right.

User Testing 125

User Testing Product Marketing Marketing Customer Experience 125

Business of Software Conference

JUNE 21, 2019

From page 1 of Obviously Awesome: How To Nail Product Positioning So Customers Get It, Buy It, Love It , it was clear that the team at Business of Software needed to read April Dunford’s new book. As an executive consultant, April Dunford brings 25 years of marketing experience to the table with this book. Upcoming Events.

Positioning 56

Positioning Books User Testing Weak Development Team 56

Userpilot

APRIL 17, 2024

If you want to get started with Userpilot as your insight tool, book a demo now. Its scalable plans cater to businesses of all sizes and include basic social profile management as well as advanced analytics and automation. If you want to know more, book a demo now.

Data Visualization 102

Data Visualization Analytic Tools Feedback Software Reporting Tools 102

Product Talk

APRIL 20, 2022

Sally and Jim are equipped with a clear customer segment profile—first-time podcasters—and a clear value proposition—help them grow their podcast audience. Once they’ve defined this, they can interview people who match their target customer profile, start mapping out the opportunity space, and do other continuous discovery activities.

Product Research 243

Product Research Startups User Testing User Friction 243

Userpilot

OCTOBER 31, 2022

A negative persona helps you improve customer fit by revealing customer profiles that lower your retention rate. Talk with your sales and customer service teams to better understand your customer profiles. Proactively segment negative users as they sign up and track their profiles as they interact with your application.

Feedback Software 97

Feedback Software User Testing Research Software Data Visualization 97

The Product Coalition

MARCH 9, 2021

Typical Features of a Taxi App Booking Rides This section is the most important because it is what defines the taxi app as it is. Users should have an opportunity to book the ride just in a couple of seconds, without the necessity to provide a lot of details. Messaging, ratings & reviews, booking history.

Reporting Tools 166

Reporting Tools Weak Development Team Development Technical Review 166

Product Talk

JUNE 1, 2022

Dan says, “I proposed we create a similar Pendo pop-up in-app that’s linked to a Microsoft Bookings page that lets users schedule their own interviews based on the team’s availability.”. When a user saw the Pendo pop-up, they’d be prompted to either book the interview or dismiss the pop-up. Book twice as many interviews as you need.

Research Software 165

Research Software Product Research User Testing Customer Experience 165

Mind the Product

JANUARY 5, 2021

. * Marty Cagan’s books Inspired: How to Create Tech Products Customers Love and Empowered: Ordinary people, Extraordinary Products. Take RightToLeft’s Product Mindset Profile free survey/test. Alison Wolf on Not accepting good enough. Get in Touch, Rate Us, and More!

Product Research 179

Product Research Customer Experience Feedback Software Technical Review 179

UX Planet

JANUARY 29, 2024

Brief To build an experience for the users to discover a time & place and book a time travel trip on the mobile app. Streamlined Booking ✅ Emergency Support ? Curated Experiences: Offers custom recommendations, enhancing the personalized feel and increasing the likelihood of discovery and booking. Social Recommendations ?

Customer Experience 71

Customer Experience Travel Feedback Software UX 71

The Product Coalition

JULY 30, 2020

eBay : Price optimization through auctions, Airbnb : Supply expansion with home-stays, ZocDoc: Easy calendar bookings, Uber : Rider waiting time reduction, etc.). Brief context on Synch: Synch is a digital healthcare marketplace for chronically ill patients to discover and book functional medicine doctors. in the span of a few weeks.

Customer Experience 78

Customer Experience Product Research Onboarding KPIs Research Software 78

The Product Coalition

NOVEMBER 13, 2023

Product-market fit is achieved when you have consistent and sustainable sales for a certain product with a certain customer profile. The specific customer profile you are after needs to be clear so that when you talk about their pain they strongly agree and feel you fully understand them. It might be too late by then.

Product Strategy 121

Product Strategy Strategy User Testing Weak Development Team 121

The Product Coalition

DECEMBER 4, 2023

Product-market fit is achieved when you have consistent and sustainable sales for a certain product with a certain customer profile. The specific customer profile you are after needs to be clear so that when you talk about their pain they strongly agree and feel you fully understand them. It might be too late by then.

Product Strategy 110

Product Strategy Strategy User Testing Weak Development Team 110

UX Planet

MARCH 7, 2024

AppBrew Their website vs Re-design Found their founder’s profile on Twitter and saw they’re looking for a product designer to join them. Currently booking projects —  let’s chat. He responded immediately, stating that he decided to go for someone else’s dark theme design. Which is okay, we move. Status : Didn’t convert 2. Hi there ??

Strategy 70

Strategy Document UX Books 70

Product Innovation Educators

MARCH 13, 2023

It’s really exciting to see what their strategies are and help them figure out the profiles of people who will solve their problems. There’s some hygiene stuff at the beginning: Get your CV and LinkedIn profile ready and make sure they’re well aligned. Do training, read books, and join a community.

Leadership 88

Leadership Data Visualization Download Strategy 88

The Product Coalition

JANUARY 13, 2021

I browsed profiles there for a few minutes, saw one profile I liked, and sent a quick message from their built-in options. BTW, the reason I remember the date so well is that the guy behind the profile I liked on JDate.com is now my husband and father of our three daughters ?? I felt I needed to do something to get over it.

Education 114

Education Marketing User Testing Weak Development Team 114

Intercom, Inc.

NOVEMBER 5, 2018

Best of all, when paired with our library of apps, it’s easier than ever to drive more conversions like webinar sign-ups, newsletter subscriptions, booking meetings and tons more. Easily book demos and calls with your best leads using our updated scheduling apps. Simply input your calendar url into your Intercom public profile.

Customer Experience 120

Customer Experience Data Visualization Analytic Tools Customer Feedback 120

Intercom, Inc.

FEBRUARY 7, 2019

Today, we’re launching our app for the Microsoft Outlook calendar , which makes it easier than ever to book meetings with leads and customers, so you can sell more, faster. You can send the app in chat conversations, so your leads and customers can book meetings into your Outlook calendar, right from the Intercom Messenger.

Books 112

Books 112

Business of Software Conference

JANUARY 12, 2023

Be a Super Fan – Book all 2023 events. Sally will share her experience and expertise working with some high-profile digital businesses operating at scale to manage profitable growth and innovation in their organisations. Be a Super Fan – Book all 2023 events. See who’s speaking. See who’s speaking.

Software Engineering 52

Software Engineering Customer Experience Events Books 52

Userpilot

MARCH 8, 2022

of US Product Managers being female in 2021, according to a metastudy of 30 million profiles conducted by Zippia : Source: [link]. In 2018, Perri published a popular book entitled “ Escaping the Build Trap : How Effective Product Management Creates Real Value ”. CEO of Product Labs.

Technical Advisors 116

Technical Advisors Product Research Analytic Tools User Testing 116

Userpilot

DECEMBER 7, 2023

To learn how this can help your business, book a demo today. Data about your customers’ demographic profile, needs, motivations, and pain points, can help you to identify market gaps and opportunities. To see its features in action, book a demo now. What are data-driven insights?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

The Product Coalition

JUNE 3, 2022

Such an app is a handy tool providing specialists of different profiles with relevant news, articles, instructions for use, etc. Decide if you have strength enough to plunge into a digital book in the evening of a workday or at weekends. They may need to consult a reference book or manual, and eLearning apps offer such an opportunity.

Healthcare 123

Healthcare Education Seminar User Testing 123

Intercom, Inc.

FEBRUARY 27, 2019

Book more sales meetings faster with the Outlook Calendar app ???. The Outlook Calendar app makes it easier than ever for leads and customers to book meetings into your Outlook calendar, right from the Messenger. Seamlessly book meetings so you can sell more, faster. Install from the App Store , or find out more here.

Reporting Tools 106

Reporting Tools Data Visualization Messaging Books 106

The Product Coalition

DECEMBER 11, 2023

Photo by Tamil Vanan on Pexels You might have heard that I’m writing a book on product leadership. Despite the fact that my book is non-fiction, I found these lessons fascinating and very relevant. My book, too, needs to tell a story and needs to have a coherent plot where one thing leads to another. Happy roadmapping!

Roadmap 78

Roadmap User Testing Workshop Presentation 78

Userpilot

FEBRUARY 25, 2024

To reduce friction, use welcome surveys to profile your users and offer personalized onboarding flows to activate them. Book the demo! If you want to learn more about how Userpilot can help you identify and eliminate friction points in the user journey, book the demo!

Data Visualization 102

Data Visualization Analytic Tools Research Software User Friction 102

Userpilot

MARCH 4, 2024

Book a demo now to begin. Analyze the user persona for your target users Start by creating detailed profiles of your typical users, focusing on their goals, needs, frustrations , and preferences. Book a demo call with our team and get started. These personas should be based on real data and insights from user research.

Data Visualization 105

Data Visualization Feedback Software Analytic Tools Research Software 105

PMLesson's Ace the PM Interview

MAY 16, 2022

In the case of a library, you can imagine walking into a physical library space where the library already knows your reading profile. They can pre-select book recommendations for you and save you time as you browse shelves. In this case, you're solving the pain point of book discovery.

User Friction 85

User Friction Product Research Systems Review Technical Review 85

Mind the Product

OCTOBER 28, 2016

Eleven years ago Facebook found that people were changing profile pictures five, 10, even 20 times a day – they were using their profile pics to tell stories and share photos. Print out your profile. And you would be hard-pressed to find a better example of this than photos in Facebook. Understand.

Construction 150

Construction Messaging Framework Customer Experience 150

The Product Coalition

SEPTEMBER 19, 2021

Understanding which customer profile is ideal for you is super important in your ability to create a successful product. When you consider the ideal customer profile, you need to get yourself into your customers’ world and deeply understand what they need to go through before they are ready to buy your product.

User Testing 142

User Testing Customer Experience Product Research Startups 142

Product Bookshelf

APRIL 15, 2024

Only a few posts and books present actual real-world strategies that were used in companies. Product strategy is commonly portrayed as a package: company vision/mission, company business strategy/objectives, ideal customer profile (where to play), unique value proposition (how to win), and roadmap/initiatives.

Product Strategy 62

Product Strategy Weak Development Team Strategy Data Visualization 62

Userpilot

JANUARY 15, 2024

Book a Userpilot demo to see how you can easily apply UI/UX principles for free! For UX, some of these principles include: User Personas : Creating customer profiles that represent your main types of users in order to design an experience that fits their needs. To save you time, we’ve built a no-code platform for product designers.

Research Software 102

Research Software User Testing Feedback Software UX 102

Userpilot

MARCH 27, 2024

If you need to improve your platform's usability and user engagement, why not book a Userpilot demo to see how you can implement your navigation strategy? Where the primary options are on the left side (accessing main features like reports & dashboards), while secondary options are on the right side (profile settings, apps, etc.).

Feedback Software 106

Feedback Software Research Software Data Visualization Product Research 106

Intercom, Inc.

JUNE 21, 2018

That means your focus should be on building the right customer profile and developing precise messaging to reach them. We have webinars, virtual events, books – we do everything now. In the past if you were an expert on a programming language like Python or JavaScript, a publisher would come to you and you would write a book.

Outbound 183

Outbound Technical Advisors Weak Development Team Product Research 183