ProductPlan

JUNE 18, 2021

But if there’s one part of product management that needs IMPACT more than anywhere else, it’s roadmapping. Roadmaps set the tone for the coming months and years. Not to mention they dictate what marketing and sales will be able to promote and sell going forward. This leaves the next crucial steps up to product managers.

Roadmap 59

Roadmap User Testing Customer Feedback Vision 59

Product Management University

SEPTEMBER 10, 2023

As the customer success manager (CSM) role evolves into more of a strategic customer leadership role versus a tactical reactionary role, it’s critical to build relationships with customer executives, and in most cases, it’s not as difficult as you think. Relationships with customer executives aren’t only critical to customer success managers.

Customer Experience 130

Customer Experience Product Research Government Leadership 130

PMLesson's Ace the PM Interview

APRIL 25, 2022

Have you recently been invited to a product marketing manager interview? One of the best and first things you should do is review the most common product marketing interview questions and answers. Product marketing managers play a critical role in bringing new products to market. If so, fantastic!

Product Marketing 52

Product Marketing Marketing Research Software User Testing 52

The Product Coalition

DECEMBER 11, 2023

A Roadmap Without a Strategy It’s this time of the year again, and everybody needs to plan their roadmaps. And so some of you might be asked to create a roadmap when the strategy is still unclear or changes frequently. Like anything else in roadmaps, this too might change over time. no one would succeed here).

Roadmap 78

Roadmap User Testing Strategy Customer Experience 78

Intercom, Inc.

NOVEMBER 7, 2019

Creating a new product category also creates a plethora of challenges – from spotting the right market niche to convincing customers that yours is a service they need. Nico joined me on Inside Intercom this week, where we discussed everything from the three stages of company growth to how growing companies can address new markets.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

Gainsight

JANUARY 6, 2023

They’re investing in product experience (PX) and product-led growth (PLG) strategies to efficiently chart a path to durable growth—and smooth sailing when market conditions improve. We compiled our best product experience resources from last year, including blogs, ebooks, webinars, and more. Product Experience . Product Adoption.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Research Software 52

ProductPlan

FEBRUARY 14, 2019

Product managers and marketers share many of the same goals. But if marketing isn’t your thing, you might not know a ton about the various SaaS marketing metrics. Understanding how marketers gauge their progress can help you be a more balanced product manager. SaaS Marketing Metrics and Strategy.

Onboarding KPIs 61

Onboarding KPIs Analytic Tools Marketing Data Visualization 61

Gainsight

DECEMBER 4, 2023

Your company can focus on one philosophy and see positive changes in everything from marketing to product design to Net Revenue Retention rates. Learn more in our ebook Creating a Company-Wide Culture of Customer Centricity. Their advocacy can impact marketing, sales, as well as product design, and roadmapping.

Healthcare 52

Healthcare Customer Feedback Customer Experience Strategy 52

The Product Coalition

DECEMBER 11, 2023

In such situations, you would typically be asked to come up with a strategy and roadmap ASAP, but you are still just learning the domain. Typically, the CEO will ask for a strategy or a roadmap. If you are the new product leader of your company, your company might be in product leadership debt. Can you believe it? I feel nostalgic ?

Strategy 78

Strategy Onboarding KPIs Leadership Roadmap 78

The Product Coalition

FEBRUARY 5, 2021

We’re well overdue a conversation about Product Managers and technical skills. It doesn’t seem to matter how many times the industry tries to reassure newcomers that you don’t need to be a full stack software engineer to be a good Product Manager. SQL : Used for data management and manipulation. Data structures and algorithms.

Technical Review 133

Technical Review Product Management Product Manager Software Review 133

The Product Coalition

DECEMBER 11, 2023

So they do all sorts of validations and deep analysis processes: market research, business plan, competitive analysis, and so on. Everyone knows market feedback is a must so that’s where you are going —  working with your customers, listening to them , and implementing a lot of what they say. And guess what? You hope it’s enough.

Startups 78

Startups User Testing Customer Experience Roadmap 78

The Product Coalition

JANUARY 8, 2019

Eisenhower Why agile teams need a product roadmap There are many discussions out there on both the importance of, and lack of importance of agile product roadmaps. I am a firm believer that an agile product roadmap is an important document for all agile teams. What purposes do product roadmaps serve for agile teams?

Agile 60

Agile Roadmap Vision Customer Feedback 60

The Product Coalition

MARCH 19, 2023

Product management is a creative job in the deepest sense: We create products. Level 1: Painting Within the Lines In my first official product role I joined Imperva, then still a relatively young company with ~100 employees, as the product manager of their database security product. Where are you now? Are you up for the challenge?

User Testing 141

User Testing Framework B2B Document 141

The Product Coalition

DECEMBER 4, 2023

You blame the market, but often that’s just overlooking the real problem. Tough market conditions would cause your sales to dramatically drop or even cease. On one hand, that’s expected in a rough market, but is that really the root cause? At some point, the results you expected and even produced in the past aren’t replicating.

Product Strategy 107

Product Strategy Strategy User Testing Weak Development Team 107

UX Studio

NOVEMBER 26, 2018

Easier said than done… Is it not just a question of market research vs user research? What characteristics define market research vs user research? How do we combine market research and user research? It is not just about market research vs user research anymore. How big of a potential market has it got?

User Testing 107

User Testing Market Research Product Research Research Software 107

The Product Coalition

JANUARY 24, 2021

Photo by Ono Kosuki from Pexels OKRs (Objectives and Key Results) are a useful tool for goal setting and team alignment, and in recent years they have gone from being used primarily in quantitative parts of the organization (namely sales and marketing) to being very popular in product and technology as well. Marketing creates lead goals.

Analytic Tools 181

Analytic Tools Customer Experience B2C Enterprise 181

The Product Coalition

FEBRUARY 18, 2023

This mostly happens with products related to the product space itself — products for product managers and product teams. First, the product manager needs to understand that they need to look for data in general, and for data of that specific kind so that they even want to use the tool. But in product management that is never true.

Data Visualization 132

Data Visualization Customer Communications Feedback Software User Testing 132

The Product Coalition

NOVEMBER 13, 2023

You blame the market, but often that’s just overlooking the real problem. Photo by Tomas Sobek on Unsplash Nobody likes tough market conditions, but it can also be an opportunity. Tough market conditions would cause your sales to dramatically drop or even cease. They see it as sales and marketing’s responsibility.

Product Strategy 118

Product Strategy Strategy User Testing Weak Development Team 118

ProductPlan

DECEMBER 9, 2022

With so many social media posts, blogs, videos, ebooks, and podcasts, it’s hard to keep up. 10 Great Questions Product Managers Should Ask Customers. It’s a tenet of Product Management 101 that PMs need to get out of the building and talk to real-live customers… even if it’s just over Zoom. The Product Manager Career Path.

User Testing 52

User Testing Customer Experience Certifications Product Research 52

Intercom, Inc.

NOVEMBER 3, 2022

Both the software and the processes were outdated, creating a cumbersome experience for managing scheduling and activities – there were just too many spreadsheets to account for and tasks that had to be done manually. It’s a lot easier to manage shifts, schedules, and workloads if that orchestration gets built from the start.

Feedback Software 206

Feedback Software Research Software Customer Experience User Testing 206

ProductBoard

DECEMBER 21, 2020

Introducing ProductExcellence.co, the product management community’s resource hub for all things Product Excellence, and Productboard’s most in-depth ebook yet. We call these the pillars of.

Customer Feedback 52

Customer Feedback Naming Roadmap Product Strategy 52

The Product Bistro

AUGUST 4, 2016

Last month, at the SVPMA ‘s monthly meeting it was a treat to have Steven Haines, a luminary in the field of product management to conduct a cross functional product team meeting role play. As with his omnibus tome, The Product Manager’s Desk Reference , the survival guide really assumes that you have no foundation.

Books 170

Books Finance Reference Vision 170

Gainsight

APRIL 21, 2022

We compiled our best Product Experience resources from last year, from blogs, ebooks, and webinars. You will learn everything from utilizing product analytics and product adoption strategies to career advice for Product Management professionals. . Creating a Product Roadmap? Top KPIs Every Product Manager Should Track.

Customer Experience 52

Customer Experience Data Visualization Analytic Tools User Testing 52

ProductPlan

JANUARY 7, 2022

Markets and technologies change. Here’s how we define it in ProductPlan’s eBook, 100+ Product Management Terms You Should Know: Digital transformation refers to a company’s move to digital solutions to improve its operations or products. What’s Product Management’s Role in Digital Transformation?

Analytic Tools 84

Analytic Tools Research Software Data Visualization Product Research 84

Under 10 Consulting

DECEMBER 28, 2019

You’re in your first days as a product manager. Before the demands of others overwhelm you, you need to prepare yourself to be the business and market liaison to the product team. Your role as a product manager or product owner is to make the best business decisions for the product, working from the best available information.

Technical Review 52

Technical Review White Paper Reporting Tools Product Management 52

The Product Coalition

NOVEMBER 15, 2020

When we were working on building their strategic roadmap, he asked me a great question: “why do I need to start with the strategy, and specifically when presenting to management? It was management who set the strategy anyway, so they already know it”. My free e-book “ Speed-Up the Journey to Product-Market Fit ”?—?an

Leadership 89

Leadership Definition Strategy Roadmap 89

Product Innovation Educators

APRIL 17, 2023

How organizations can empower product managers Today we are talking about what a product-led organization is, barriers that can prevent an organization from being product-led, and actions to create the product-led organization. He has a great deal of experience that has helped him be well-rounded in product management.

Customer Experience 95

Customer Experience Leadership Startups Engineering 95

Centercode

SEPTEMBER 3, 2019

Being a product manager means getting asked a lot of questions. Being a great product manager? The desire to know more about your product, your business, and your customers is a unifying trait within the product management field. Lauren Chan Lee, Director of Product Management at Care.com.

User Testing 40

User Testing Product Research Customer Feedback Product Management 40

ProductPlan

JUNE 16, 2022

In the years leading up to the pandemic, there was already a notable increase in demand for product managers. And as organizations pivoted to digital spaces, this hunger for product management expertise grew ravenous. In a remote work environment, the demand for product managers has increased. Growth PM Explainer.

Certifications 52

Certifications Product Management Product Manager Product Research 52

ProductPlan

SEPTEMBER 30, 2021

We can then choose a few items worthy of making the product roadmap rise to the top. Product managers may feel forced to ignore critical data points due to the limits of the overall framework. Product managers face limits due to the lack of a solid strategy. The Downsides of Prioritization Frameworks.

Strategy 52

Strategy User Testing Product Research Customer Experience 52

Gainsight

APRIL 5, 2022

But product leaders and managers know how challenging it can be to keep that growth moving in the right direction. For product leaders and managers who receive feedback from all directions, it can be especially hard to pin down a direction for product roadmaps in these multipronged companies. User expectation gaps emerge.

Analytic Tools 52

Analytic Tools Embedded Analytics Feedback Software Product Research 52

Bain Public

APRIL 17, 2020

Our virtual workshop series provides actionable strategies, tools, processes, and skills product leaders need to create innovations, adapt to market shifts, and anticipate what’s next. This is our framework that we base all our lessons on: Your Product Mission Your Product Blueprint Your Roadmap Pillars. Course Outline.

Workshop 52

Workshop Leadership Document Roadmap 52

Revulytics

OCTOBER 12, 2018

An interesting question was recently posed to respondents of the Pragmatic Marketing 2018 Product Management and Marketing survey: “If you could say one thing to your CEO without fear of retribution, what would it be?”. By comparison, respondents said they spent nearly half the month managing email and attending meetings.

Data Visualization 66

Data Visualization User Testing Customer Feedback Customer Experience 66

The Product Coalition

DECEMBER 31, 2023

Photo by Pixabay I recently led a product-market fit workshop at a known company in the Israeli tech industry. It is a well-established company, a leader in its domain, but it still needs to deliver new products to the market so product-market fit is a very relevant topic.

User Testing 102

User Testing Workshop B2B Leadership 102

Userpilot

JUNE 29, 2022

But as a product manager , creating a story that will capture a customer’s attention might not be in your wheelhouse. As part of the development process, product stories are derived from the user stories and product roadmaps created by the product manager. Product storytelling vs. user story. to a shared objective.

Feedback Software 98

Feedback Software User Friction User Testing Customer Experience 98

Centercode

FEBRUARY 18, 2021

Why It’s Vital to Move Beyond “Beta” While most companies are running beta programs, beta testing never fully developed into its own field with standardized practices in the way user experience or market research did. This enables test managers to deliver customer-driven recommendations that. Read the Ebook.

User Testing 59

User Testing Customer Experience Feedback Software Data Visualization 59

The Product Coalition

SEPTEMBER 6, 2021

As an employee, you provide customer experience to your manager, your colleagues, and your own employees. the one you give personally, but not to your customers: to your manager, to your colleagues, and the people you manage. especially with your manager?—?change Customer experience isn’t just for products.

Customer Experience 157

Customer Experience User Testing Customer Feedback Data Visualization 157