Sat.Jan 13, 2018 - Fri.Jan 19, 2018

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Putting Customers First

The Product Guy

In a recent live stream from one of our mentors of The Product Mentor , Zoe Feltham, lead a conversation around “Putting Customers First”. We are always looking for more product mentors from all around the world. Signup to be a Mentor Today! Check it out… About The Product Mentor. The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions.

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Sales Team Missing Quota? It’s Not Their Fault

The Secret PM Handbook

Successful customers, quality product, but bad sales. When I started as the Director of Product Management at my last company, they had a lot of successful and enthusiastic customers, a product that worked – although a bit long in the tooth – and a good lead pipeline. But they had one big problem. The sales team was missing quota, every quarter!

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Good Behavioral Product Manager, Bad Behavioral Product Manager

Mind the Product

A good product manager generally has a keen instinct for human behavior. However, the best product managers have learned how to incorporate the science of human behavior in a more rigorous way than just relying on instinct. This post (with a nod from Ben Horowitz’s seminal post) introduces the idea of a behavioral product manager (BPM) – a product manager who integrates the science and methods of behavioral science into product design, and discusses the traits of good BPMs and bad B

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TEI 159: Don’t make the customer feel anxious. The failure of Crystal Pepsi — with Kyle Murray, PhD

Product Innovation Educators

What product managers at Pepsi got wrong but you won’t after listening to this. No one and no organization has a perfect record when it comes to releasing new products into the market. Failures are frequent — around 40% or so depending on the industry — and they happen at small companies, big companies, and experienced companies, including Pepsi.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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Prioritizing Product Features by ROI

The Product Guy

Guest Post by: Roli Bhotika (Mentee, Session 5, The Product Mentor) [Paired with Mentor, Zoe Feltham]. The most important lesson I learned in The Product Mentor program with Jeremy and Zoe was that Product Management has a language. That I spoke that language every day but my grammar needed some work. In more precise terms, my prioritization process factored in the things that it should, I just didn’t know how to translate it to ROI and present it logically.

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Design Trends – 2018 Will be the Year of the Human

Mind the Product

Every year, the UX design team at Red Badger discusses upcoming trends, and this year we’re taking the opportunity to share our views with Mind The Product readers. 1. Inclusive and Ethical Design Goes Mainstream. Accessibility has long been a consideration for our industry, but 2018 will see a new wave of users who demand truly inclusive and ethical services.

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Lean Canvas vs business plan–and other innovation observations for product managers Jan 19, 2018

Product Innovation Educators

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. Why a Lean Canvas is not a business plan replacement and what else product managers need. Since discovering the Lean Canvas tool from Ash Maurya, I have frequently used it and taught others to use it as what I call a Minimum Viable Business Case for a product concept.

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A Taxonomy of Troublemakers for Those Navigating Difficult Colleagues

First Round Review

Disruptive technology is one thing. Disruptive co-workers are another. Here, Dr. Jody Foster classifies the types of colleagues whom others find difficult — and advises how to navigate working with them.

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How bad design caused Hawaii’s false missile scare

TryMyUI

How did bad design cause Hawaii's missile scare of the past weekend? A picture of the state's emergency alerts interface gives a clue as to how such a grave mistake could occur. The post How bad design caused Hawaii’s false missile scare appeared first on TryMyUI Blog.

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Your Guide to Product Management Interviews: Top Questions with Answers

Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y

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Questions to Ask Before Estimating an Agile Program Posted

Johanna Rothman

My most recent article on projectmanagement.com is 3 Questions to Ask Before Estimating an Agile Program. In both Create Your Successful Agile Project and Agile and Lean Program Management , I talk about the reality of estimates in most settings. The question is what kind of an estimate does your project or program need? I’m not opposed to estimation.

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AI+BI: Augmented analytics will soon bring data-driven insight to the masses

Birst BI

When you hear the words “artificial intelligence,” (AI) what’s the first thing you think of: robots doing backflips , Alexa , medical diagnostic innovations or something else? If you’re a business intelligence (BI) and analytics application user, it’s likely that “data-driven insight to the masses” will soon be top-of-mind. Machine learning will transform BI and analytics.

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This Is Not a Drill: How Bad Design Caused Hawaii’s Missile-Warning Fiasco

Pragmatic Marketing

By Abdul Rastagar. On January 13, 2018, more than one million residents of the state of Hawaii received an emergency alert on their smart phones, warning them of an inbound ballistic missile. The warning instructed people to “seek shelter immediately” and finished with the ominous sentence, “This is not a drill.” The message, however, had been sent inadvertently by the Hawaii Emergency Management Agency during routine testing.

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10 Questions: Teresa Torres

Clever PM

I’m excited to kick off the new year with a new installment of my ongoing “10 Questions” series, surveying leaders in the Product Management world for their thoughts on the fundamentals of Product Management as well as questions related to their specific areas of expertise. For this January’s article, I reached out to Teresa Torres […].

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Effective Risk Management: Balancing Safety, Compliance, and Opportunity

Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.

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Why Should Your Cross-functional Team Participate In Field Research? And How?

UX Studio

Field studies can add a lot of value to product development with first-hand observation and interview data. But it can become especially effective and enlightening if a cross-functional product team takes part in the process. Why? Field research with a cross-functional team includes much more than just better teamwork. How does user research usually proceed?

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Is It Time For Amazon’s Product Managers To Go Back To College?

The Accidental Product Manager

Amazon rolled out a product that went away very quickly, who screwed up? Image Credit: Canonicalized. Let’s face it, Amazon is a very big company that has done a lot of things correctly. We all know that we can visit their web site, pick out something that we want and almost magically it’s going to show up at our door in just a few days.

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Surge Pricing Done Right

Pragmatic Marketing

We see too many examples of surge pricing done poorly, with companies raising prices during peak times. Finally, there is an example of it done well in a post from The Week. The ONLY difference: they are lowering prices during off-peak hours rather than raising pricing during peak. Notice the tone of the article is complementary. Other companies are watching to see if it works.

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The Depth Year for Product Managers

The Product Coalition

Go deeper and strengthen your roots Every year is the same: December comes around, we slow down and start making plans for the year ahead. Our so-called New Year’s resolutions. In the beginning, we are full of energy and enthusiasm, but often feel a sense of frustration when we start to realize we are not even close to achieving our (lofty) goals. We like to start new things, but forget to maintain and even go deeper with the ones we already have.

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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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How Scrum Masters use RealtimeBoard for Daily Standups

Miro

How Scrum Masters use RealtimeBoard for Daily Standups And how can you run this ceremony during 15 minutes, especially if someone you have a ditributed team. Every day, the Development Team should understand how it intends to work together as a self-organizing group to accomplish the Sprint Goal and create the anticipated Increment by the […].

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Moving the Needle with UX Benchmarking

Userzoom

The post Moving the Needle with UX Benchmarking appeared first on UserZoom.

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How do product teams create interactive prototypes for quick iteration cycles?

DISQO

Testing your product ideas in prototype form is a critical part of the product life cycle. While surveys are powerful for learning about user preferences, testing interactive prototypes are needed to generate specific, insightful feedback about how your users understand and interact with your product. Unfortunately, prototype creation can take a very long time, delaying testing and preventing quick iterations to your product.

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3 Ways to Get the Most from Your TSIA Membership

TSIA

TSIA has the world’s largest vault of board-ready data insight in the technology and services industry. But, with the busy schedule of the average service executive, it’s up to our dedicated Member Success team to ensure that our members are absorbing the most relevant content they need to solve their top business challenges, from research reports, business frameworks, quick tools, and more.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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On Running My First Card Sort and What I Learned

UserInterviews

Join me on my journey to learn UX research by doing UX research. First up: card sorting for taxonomy.

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Dear Strategy: 033 Staging Your Strategy

Dear Strategy

Dear Strategy: “How do you know when to move into the next phase of your strategy?”. Back in Episode 29, which you can find by clicking here , I talked about the many different terminologies that are used in strategy and how you can group those terminologies into 3 basic buckets for the purpose of keeping things simple. Well, to answer today’s question, I am going to go back to at least two of those terms and break them back out again. .

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How do product teams create interactive prototypes for quick iteration cycles?

DISQO

Testing your product ideas in prototype form is a critical part of the product life cycle. While surveys are powerful for learning about user preferences, testing interactive prototypes are needed to generate specific, insightful feedback about how your users understand and interact with your product. Unfortunately, prototype creation can take a very long time, delaying testing and preventing quick iterations to your product.

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Welcome New TSIA Members! January Edition

TSIA

At TSIA, we are dedicated to helping services organizations both large and small grow and advance in the technology industry. We'd like to take the opportunity to welcome our newest members, as well as acknowledge companies already a part of the TSIA community who have recently renewed or expanded their membership to include additional research areas TSIA has to offer.

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Build Your Best Product Strategy: An Action Plan You Can Start Now

As your company grows and your product matures, so too should your product strategy. Drawing from their decades of experience as product leaders, Stanford Online instructors Donna Novitsky and Laura Marino share best practices for defining your product strategy at each stage of company growth. Get practical, real-world product strategy tips from experts who have lived through the same challenges you’re currently facing.

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On Running My First Card Sort and What I Learned

UserInterviews

Join me on my journey to learn UX research by doing UX research. First up: card sorting for taxonomy.

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Dear Strategy: 033 Staging Your Strategy

Dear Strategy

On this week’s episode, host Bob Caporale answers the following question: Dear Strategy: “How do you know when to move into the next phase of your strategy?”. Read the full blog post. Original Music by Bob Caporale. The post Dear Strategy: 033 Staging Your Strategy appeared first on Dear Strategy Podcast.

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How do product teams create interactive prototypes for quick iteration cycles?

DISQO

Testing your product ideas in prototype form is a critical part of the product life cycle. While surveys are powerful for learning about user preferences, testing interactive prototypes are needed to generate specific, insightful feedback about how your users understand and interact with your product. Unfortunately, prototype creation can take a very long time, delaying testing and preventing quick iterations to your product.