Intercom, Inc.

JULY 25, 2022

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. Modern customer engagement is a newer discipline than more established, traditional functions like HR, finance, or IT.

Data Visualization 210

Data Visualization Reporting Tools Analytic Tools Technical Review 210

Intercom, Inc.

AUGUST 4, 2020

He brings extensive financial and leadership experience that will help Intercom continue to scale and deliver on our mission to make internet business personal. As we enter our next era, now is the right time to bring on a strong finance leader with deep experience in growing companies at our scale.

Customer Communications 133

Customer Communications Finance Customer Experience Leadership 133

Gainsight

APRIL 26, 2022

Similarly, many enterprise organizations feel a sense of accomplishment once they have established a customer success team. CS Ops professionals, especially at the leadership level, are big picture thinkers who are intimately familiar with customer data and patterns, which they then turn into strategic ideas. And why not?

Reporting Tools 92

Reporting Tools Analytic Tools Enterprise Data Visualization 92

Mironov Consulting

SEPTEMBER 14, 2020

It’s no wonder that folks are confused, frustrated, and fail to get the product leadership they need. IMHO, Product Leadership Experience Is Essential for Heads of Product. <rant> When hiring a CFO (aka Head of Finance), they ask about previous experience managing cash flow, payroll, and accounts receivable teams.

Reporting Tools 145

Reporting Tools Analytic Tools Onboarding KPIs Fractional CTO 145

The Product Coalition

FEBRUARY 3, 2022

This approach works in early-stage companies, or for products that are used by a handful of enterprise-sized companies. Go ahead and talk with peers in sales, marketing, engineering, product managers, design, support, finance, and so on. 4) Align with executives and core product leadership. Engineering driven.

User Testing 173

User Testing Feedback Software Finance Roadmap 173

BrainMates

MAY 28, 2025

Influential Leadership. We apply them through conversations, decisions, and actionsregardless of the kind of organisation we work in, whether its a start-up, enterprise, or not-for-profit. Influential leadership: gets the company behind bold moves. This is where influential leadership kicks in. Strategic Foresight.

Technical Review 40

Technical Review Product Management Product Manager Management 40

Userpilot

APRIL 24, 2025

Millions of companies, from the worlds largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Someone who thrives in cross-functional environments and can influence senior leadership through data-driven insights.

Research Software 52

Research Software Analytic Tools Feedback Software Customer Communications 52

Product Management Unpacked

APRIL 25, 2019

This is where you need to establish yourself, your leadership style and your presence. I first saw this method enacted when I was a young product leader at a publicly-held enterprise software company. Your first 100 days in your new product leadership position sets the tone.

Banking 148

Banking Feedback Software Weak Development Team Customer Feedback 148

Mironov Consulting

JANUARY 24, 2024

  Do Sales, Marketing, Finance, HR, Engineering, and Product know/have what they need to support the plan?  Let’s expand my December scenario: A mid-tier enterprise software company wants to grow 25%+ next year.    Did they have sufficient input?   Product management malpractice.  

Product Strategy 119

Product Strategy Strategy Onboarding KPIs Data Visualization 119

Product Talk

SEPTEMBER 11, 2019

If my product needed a better value proposition, I worked with customers to invent it and finance to determine how much new value we could capture. What that means is that I work on extracting value from an enterprise to create new value. If it meant doing something different, I worked with engineering to design it. I’m pivoting.

Research Software 253

Research Software User Testing Data Visualization Feedback Software 253

Product Culture

NOVEMBER 29, 2023

Their growth strategy calls for them to move into the enterprise space where deal sizes are larger and more profitable. Sarah must work closely with engineering, design, support, services, sales, marketing, and even finance to set expectations on what will be in the roadmap going forward and what will not. This is product leadership.

Leadership 52

Leadership Finance Naming Roadmap 52

Intercom, Inc.

OCTOBER 31, 2019

Dee: And you’ve worked in the industry for more than 22 years, so you have an incredible insight into the expansion of cloud networks, enterprise and data center technologies. At the enterprise level within companies, this is why you’re always going to need technology leadership. Balancing human-computer interaction.

Data Visualization 169

Data Visualization Artificial Inteligence Customer Experience Technology 169

Business Acumen Institute

OCTOBER 6, 2023

Users and decision-makers across the enterprise are also “customers.” Projects are connected to products, strategy, and finance. These help build leadership skills, collaborative teams and help teams achieve project goals. For IT people, the ecosystem of the company has similar constructs. People are connected to processes.

Reporting Tools 52

Reporting Tools Research Software Feedback Software Technology 52

Mind the Product

MAY 29, 2018

Mind the Product returns to Davies Symphony Hall in San Francisco on July 16-17 and promises to be one of our best product conferences yet, with a leadership forum, more workshops, more networking events around the conference, and more fun than ever before. Leadership Forum. Apply to the Leadership Forum. See you in July!

Technical Cofounder 96

Technical Cofounder Fractional CTO CTO Coach User Testing 96

Modus Create

JANUARY 10, 2023

Modus Create has acquired Clarisoft , a Romanian software engineering company with deep expertise in custom product development for enterprises. Clarisoft’s CEO Bogdan Bucura will join Modus in a sales leadership role, and Development Director Mircea Enache will take on a delivery leadership role. Fifth Acquisition in 12 Months.

Software Engineering 75

Software Engineering Engineering Automotive Healthcare 75

Intercom, Inc.

SEPTEMBER 8, 2021

At Slack, she rose through the ranks from an Account Executive to a Senior Enterprise Leader, and by the time she left Slack six years later, their revenue had grown from about $12 million in ARR to more than a billion dollars. By the time that I actually left Slack, I was senior manager of enterprise. Is it true enterprise?

Weak Development Team 118

Weak Development Team Feedback Software User Testing Customer Experience 118

ProductPlan

MARCH 5, 2021

Product managers in more extensive enterprise settings can even operate under titles that don’t distinctly list out “product manager” in it. Identify and mitigate enterprise risk. Build business cases, articulate strategy, sell your vision to leadership, understand the market, analyze consumer engagement, lead your team, etc.

User Testing 132

User Testing Product Research Product Management Product Manager 132

Agile Velocity

MAY 20, 2020

With that in mind, I started to dig into these articles and relate to how we’re addressing organizational leadership with Path to Agility ®. I wholeheartedly agree with the need to “create balance from the top” as a central tenet of leadership engagement. Balancing the Agile Enterprise . The Agile Leadership Team.

Agile 84

Agile Feedback Software Data Visualization Research Software 84

Userpilot

MARCH 8, 2022

Andrea has 15+ years of experience in Product Management and Marketing, from SMBs to large enterprises and educational organizations such as Product School. Susan is an experienced Product Leader with a track record of working in start-ups, SMEs, and enterprise companies. Galina’s largest contributions to the Product Management field.

Technical Advisors 116

Technical Advisors Product Research User Testing Analytic Tools 116

The Product Coalition

FEBRUARY 15, 2021

Therefore, the first question any aspiring agile startup should answer for itself is simple: is it a sales-driven, product-driven, or tech-driven enterprise? sales, marketing, customer care, finance, HR…?—?no Becoming an agile organization is a tedious, lengthy journey. The exercise works for everyone?—?sales,

Agile 195

Agile Startups Technical Review Software Review 195

Mind the Product

AUGUST 13, 2019

Building a successful, repeatable, innovation process requires senior leadership buy-in (ideally they will drive it). Work with your finance teams and set up a metered funding model that encourages innovation with small, readily available, funds to experiment. Just do it! In Summary. Measure only the metrics that matter.

Customer Experience 181

Customer Experience User Testing Research Software Data Visualization 181

The Product Coalition

JUNE 5, 2018

Successful project management requires a close working relationship with leadership to ensure each project is aligned with business strategy , even as companies undergo enterprise-wide change. She is also a project leadership coach, facilitator, and speaker helping organizations improve their project leadership capabilities.

Analytic Tools 68

Analytic Tools Seminar Healthcare Leadership 68

Intercom, Inc.

JULY 21, 2022

All you have to do is enter your email to get started'” As Slack expands into a larger enterprise product, you have to start appealing to groups of people and types of roles and industries that aren’t in that early adopter group. “Great leadership hinges on some sense of predictability.

Download 216

Download Feedback Software Data Visualization Customer Experience 216

Userzoom

DECEMBER 11, 2019

To better understand the current culture of user research and UX in enterprise organizations, download our latest State of UX in the Enterprise report and discover all the data, trends and insights that are most important to UX teams right now: Download ‘The State of UX’ The rise of Research Operations.

Data Visualization 92

Data Visualization User Testing Research Software UX 92

Mironov Consulting

MARCH 26, 2022

" At the leadership level, I see a fundamental disconnect between the folks defining/building software products and the folks marketing/selling them: The "maker" side of the house defines prioritization as committing to fewer things in order to finish the most important ones. With a fresh set next week.)

Analytic Tools 145

Analytic Tools Data Visualization Reporting Tools Customer Experience 145

The Product Coalition

JULY 1, 2019

Given this choice most leadership teams will pick a business KPI (“Our north star is profit”), and push back against a company-wide value-delivered metric. sales, marketing, business dev, finance etc. Here’s the biggest source of confusion I see?—?many In practice it’s important to define, measure and set goals for both .

KPI 113

KPI Data Visualization Workshop Analytic Tools 113

Mironov Consulting

DECEMBER 5, 2023

  We could conceivably do this by raising prices; opening new geographic markets; expanding the current product line; building and launching a new e-commerce business alongside our enterprise CRM business; getting the ticket concession for Taylor Swift’s next tour; or inventing cold fusion to save the planet.

Data Visualization 78

Data Visualization Strategy Artificial Inteligence Weak Development Team 78

ProductPlan

MARCH 5, 2021

Product managers in more extensive enterprise settings can even operate under titles that don’t distinctly list out “product manager” in it. Identify and mitigate enterprise risk. Build business cases, articulate strategy, sell your vision to leadership, understand the market, analyze consumer engagement, lead your team, etc.

User Testing 98

User Testing Product Research Product Management Product Manager 98

Mironov Consulting

JULY 27, 2023

Lately, I’ve been writing a lot about entirely predictable goal misalignments between the maker side (product, engineering, design) and the go-to-market side (sales, marketing, customer success) of tech firms, especially at B2B/enterprise software companies.  That  This is a must-close.”

Information 98

Information Weak Development Team Reporting Tools Technical Review 98

Business Acumen Institute

APRIL 2, 2024

To create a path to a successful future in management or leadership, you need to develop your business acumen. I love business. To address these issues, and more, people who aspire to roles in upper management or leadership, or those who want to be more effective in their jobs, business acumen is needed. But what is business acumen?

Data Visualization 52

Data Visualization Customer Experience Finance Leadership 52

Amplitude

NOVEMBER 11, 2019

Over the last year, we’ve seen more and more companies–from Fortune 100 enterprises, like Microsoft, to high-growth innovators, like Intuit–leveraging behavioral data and product intelligence to build fantastic product experiences.

Analytic Tools 15

Analytic Tools Feedback Software Data Visualization Customer Experience 15

BrainMates

APRIL 2, 2019

Great Product Managers deliver products for a market segment, not for an individual or for one enterprise customer. Being a Product Manager is a leadership role, not an order-taker role. Product Managers work across functional groups, traversing different domains from Technical teams to Finance groups and almost everybody in between.

Product Management 99

Product Management Product Manager Customer Experience Data Visualization 99

Mironov Consulting

DECEMBER 29, 2022

 In fact, service revenue is better because every B2B/enterprise prospect has a long list of unmet needs and missing features in our packaged software.  Especially in healthcare, finance, and military/government segments, it’s assumed.  Every  Cashflow from services spends just like cashflow from licenses.  But

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

Mironov Consulting

DECEMBER 31, 2019

For those of us who’ve stepped into the Head of Product role a dozen times or more, these are clear indications that senior product leadership is missing. Rich has led B2B/enterprise product management teams at every stage of company evolution, and helped a score of clients hire strong product leaders. product strategy.

Artificial Inteligence 52

Artificial Inteligence Finance Leadership B2B 52

ProductPlan

APRIL 23, 2019

Enterprise. Enterprise. Sales is selling it, customer service supports it, engineering is building it, QA is testing it, marketing is positioning it, and finance is counting the money it brings in. Other than executive leadership, no other part of the company is as focused on big-picture strategy like the product team.

Feedback Software 83

Feedback Software Research Software Product Management Product Manager 83

The Product Coalition

JANUARY 12, 2023

It is a complex process that requires strong leadership and commitment from all stakeholders. The digital transformation can have far-reaching impacts on businesses of all sizes, from small startups to large enterprises. What are the benefits of digital transformation for your business?

Artificial Inteligence 158

Artificial Inteligence Data Visualization Analytic Tools Research Software 158

Roy Madden

APRIL 4, 2022

Leadership Changes’ is a Strategic Move AI Model that intelligently scans for new leadership change announcements. This model will be able to find relevant updates even if the term “leadership change” isn’t explicitly used. These AI Models are machine learning models that encapsulate a broader understanding of each concept.

User Testing 54

User Testing Technical Review Artificial Inteligence Research Software 54