Alchemer Mobile

MAY 21, 2020

2020 has been volatile for Finance apps. COVID-19 hit apps in the Finance category with a one-two punch, with heavy increases in usage as well as staggering drops in economic activity. Apptentive published our 2020 Mobile App Engagement Benchmark Report for Finance apps in early March, right as COVID-19 hit North America hard.

Finance 147

Finance User Testing Feedback Software Research Software 147

Lenny Rachitsky

NOVEMBER 17, 2024

These are stronger indicators of interest that tell you they really want your product, versus general positive feedback. Wiz hit $100 million ARR within 18 months (the fastest growth in startup history) and, five years in, is generating over $500 million ARR.

Startups 98

Startups Feedback Software Product Strategy User Testing 98

Roman Pichler

FEBRUARY 7, 2025

In both instances, Id recommend using an overall portfolio or bundle strategy in addition to the individual product strategies. If I were in charge of the suite, Id use a portfolio strategy that guides and aligns the strategies of Word, PowerPoint, and Excel. [1] Take Microsoft 365 again as an example.

Roadmap 194

Roadmap Customer Experience Workshop Article 194

Intercom, Inc.

OCTOBER 16, 2019

No matter the specifics of how your company adapts and grows, it’s crucial to be aware of how your pricing strategy relates to other aspects of your business. It’s all too easy to make the mistake of adopting a pricing model that is ill-suited to other aspects of your company, such as the go-to-market strategy or sales strategy.

Strategy 195

Strategy Customer Experience Inbound User Testing 195

Product Innovation Educators

OCTOBER 3, 2022

You have to understand finance, technology, and customers. Whether it’s developers or your finance team, they need to know you’re willing to listen and be conversant in their field. I’m a regular reader of Stratechery , which is about the strategy of technology. They need a more holistic view on the business.

Technical Review 251

Technical Review Research Software Finance User Testing 251

UX Planet

FEBRUARY 6, 2025

This is the effect of Dopamine Banking, where finance meets emotions and entertainment, and every tap of your smartphone is engineered to delight and reward. Buckle up, because the future of finance just got exhilarating. It ultimately changes how we think about financial services.

Banking 80

Banking Data Visualization Customer Experience Feedback Software 80

Mironov Consulting

JANUARY 24, 2024

Expanding on a recent post ( Revenue Goals are Not Company Strategies ), I’ve been seeing lots of maker teams (product, engineering, design) struggling to form product strategies without a company strategy to hang them on.    If these strategies don’t hang together, we each hang separately.

Product Strategy 119

Product Strategy Strategy Onboarding KPIs Data Visualization 119

Roman Pichler

JUNE 1, 2020

For example, these stakeholders are likely to include representatives from marketing, sales, support, and finance for a commercial product. Collaboratively set goals , for example, user and business goals on the product strategy and product goals on the product roadmap. Ask the Scrum Master to help you build a stakeholder community.

Weak Development Team 347

Weak Development Team Product Research Customer Experience Workshop 347

Product Innovation Educators

MAY 10, 2021

She focuses on portfolio roadmaps, innovation, strategy, and customer success. . The product managers report to a chief product officer or CEO and have a big-picture understanding of the company strategy, which they can relate to the product portfolio strategy. [6:24] Summary of some concepts discussed for product managers. [5:26]

Outbound 200

Outbound Product Management Product Manager Finance 200

Alchemer Mobile

APRIL 13, 2021

Pandemic-driven lockdowns had a positive impact on interactions for Retail and eCommerce apps. Despite the differences between subcategories, the Love Dialog had a positive impact on both consumer groups. Interactions and Response Rates. When engaged with a Love Dialog, 90-day retention grew to 61% in eCommerce and 83% in Retail.

Feedback Software 232

Feedback Software Research Software User Testing Systems Review 232

UX Planet

MAY 1, 2025

Written by Alex Kreger and UXDA team Digital banking has undergone significant transformation over the past decade, yet many users still experience stress and confusion when managing their finances online. In finance, these factors are magnified by everyones subconscious fears about money, risk and loss.

Banking 59

Banking Customer Experience User Testing Data Visualization 59

The Product Coalition

JULY 8, 2021

What about the future of finance? Modern finance is being swayed not only by numbers but also by words. Integrating NLP into financial decision making Natural language processing can transform unstructured data from text or human speech into meaningful insights across various areas of modern finance.

Data Visualization 158

Data Visualization Reporting Tools Analytic Tools Banking 158

Alchemer Mobile

DECEMBER 8, 2022

However, we don’t necessarily recommend this strategy because ultimately, you want to use the Love Dialog at strategic points to gain insight into the customer experience rather than just superficially boost your metrics. When someone gives feedback (whether negative or positive), it’s critical to follow up. Media/Entertainment.

User Testing 246

User Testing Customer Feedback Data Visualization Customer Experience 246

Product Innovation Educators

MAY 24, 2021

How product managers can solve positioning, packaging, and pricing for their products. Follow the PPP hierarchy: First solve positioning, then packaging, then pricing. Start with product strategy, determining why the product exists in the market. Then come up with positioning, which is how customers see the product.

Product Research 211

Product Research Differentiation Customer Feedback Enterprise 211

Intercom, Inc.

MAY 13, 2020

Giving customers a positive experience is table stakes for support teams. Tailor your support strategy when working with customers who are about to churn. When a customer cites finances as the reason they can’t use your product anymore, dig a little bit deeper. Provide a truly delightful experience.

Strategy 130

Strategy Customer Experience Product Research Feedback Loop 130

Intercom, Inc.

OCTOBER 18, 2021

Popular metrics like churn rate and conversion rate inform product strategy and help various company stakeholders to understand a product’s value. These metrics, and others like customer acquisition cost (CAC) and customer lifetime value (LTV) are essential to understanding the overall health of a business and its strategy. .

Data Visualization 269

Data Visualization Analytic Tools User Testing Customer Experience 269

Intercom, Inc.

OCTOBER 29, 2019

Authoritative, actionable strategies on how to grow your business. Once you have these segments, you can build the right product, set the right distribution and positioning, and match the right sales motion to each customer, while also refining your segments over time. A substitute for strategy or planning.

User Testing 184

User Testing Data Visualization Customer Experience Customer Feedback 184

Product Innovation Educators

APRIL 15, 2024

After I left Amazon, one of my key clients was the Gates Foundation, and Greg Widmyer told me, “You do a really nice job taking the little strategies, inserts, and mechanisms from Amazon and delicately implementing them and influencing our work. T-Mobile is a very finance-driven organization, almost to a fault.

User Testing 310

User Testing Product Management Product Manager Product Research 310

Product Management University

MARCH 15, 2023

If your product targets the customer’s finance department, your practice directors should be the experts on AP, AR, asset management, budgeting, financial compliance, financial reporting, etc. and how they interact with one another in the interest of the finance department’s strategic priorities. The short answer is you don’t!

Reporting Tools 246

Reporting Tools Product Research Product Management Product Manager 246

The Product Coalition

OCTOBER 4, 2023

Embrace the future of finance today! This can be especially appealing in industries like finance, healthcare, and e-commerce, where data security is paramount. Imagine a tech company that adopts DEXs as a core component of its business strategy.

Technical Review 147

Technical Review Finance Customer Experience Banking 147

Nulab

SEPTEMBER 22, 2021

Competitive positioning is a way to assess the market, suss out your competition, and work out whether your offering is a viable means of making money. Research part 1: Qualitative research for competitive positioning. Any good positioning strategy begins with plenty of research. Yahoo Finance. Let’s get started!

Positioning 69

Positioning User Testing Reporting Tools Data Visualization 69

Product Management University

APRIL 12, 2021

Plus, it’s your ticket to a portfolio strategy for the next 12-24 months that’s guaranteed to deliver high value to the market. You’re now in a great position to tell everyone what you’re going to do, why, and how it’s going to benefit them and the customers. Create a Portfolio Mission Statement.

Product Management 189

Product Management Product Manager Management Management 189

Product Innovation Educators

MAY 10, 2021

She focuses on portfolio roadmaps, innovation, strategy, and customer success. . The product managers report to a chief product officer or CEO and have a big-picture understanding of the company strategy, which they can relate to the product portfolio strategy. [6:24] Summary of some concepts discussed for product managers. [5:26]

Outbound 156

Outbound Product Management Product Manager Finance 156

Mind the Product

FEBRUARY 5, 2019

For many consumer packaged goods (CPG) companies, product teams report to marketing, sales, finance, or strategy leads. Whereas, startups and SMBs (small to medium-sized businesses) frequently position their product teams in their own department. And variances in industry and company size add complexity to this issue.

User Testing 183

User Testing Product Marketing Marketing Product Research 183

Userpilot

MAY 30, 2025

Some common vanity metrics include app downloads, page views, and social media followers, depending on your mobile marketing strategy and business model. That’s when you know users trust you with their finances. Consider a finance app: When users submit expense receipts, they’re likely on mobile.

Analytic Tools 104

Analytic Tools Data Visualization Feedback Software Product Research 104

Intercom, Inc.

JUNE 13, 2018

To do that, it’s not enough to replicate textbook marketing strategies. Product positioning, knowledge and brand awareness are your first ports of call in the early days. That means from day one, your strategy to meet and spend time with your audience is about dividing and conquering. When resources are low, impact is key.

Events 205

Events Branding Customer Experience User Testing 205

Alchemer Mobile

APRIL 25, 2019

The Travel-focused data and recommendations make it even easier for you to analyze your current strategy, without comparing yourself to apps in other categories who approach feedback and engagement differently due to industry needs. Profile of an average app in the Travel category. It’s no longer a nice-to-have; it’s the need of the hour.

Travel 211

Travel Feedback Software Data Visualization Reporting Tools 211

Intercom, Inc.

NOVEMBER 7, 2019

So they created a software that provides control, visibility, and payment methods for corporate finance teams. At Spendesk I am currently head of sales, so my main missions are about hiring and building the sales department on one side, and I also work around like all of the go-to-market strategy.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

The Product Coalition

FEBRUARY 3, 2022

The Different Kinds of Product Culture…And Why Culture Must Align the Business Strategy Product culture? In the end, it matters less what is driving the product culture, and more about how the product culture aligns with the overall strategy. The answer gave me a good handle on the organization’s “product culture.”

User Testing 173

User Testing Feedback Software Finance Roadmap 173

ProductPlan

NOVEMBER 23, 2021

What Is a Penetration Pricing Strategy? Penetration pricing strategy involves having a solid understanding of what the market will tolerate. There are five key pricing strategies: price skimming, premium pricing, economy pricing, bundle pricing, and penetration pricing. What Is the Purpose of Penetration Pricing Strategy?

Strategy 96

Strategy Data Visualization Customer Experience Systems Review 96

Arkenea

FEBRUARY 23, 2025

2 Unique value proposition should be the major criterion for making decisions Roger Cauvin, founder at Dadnab Product strategy should drive all product decisions. This is feedback, however, it requires the manufacturer to make changes to their operational strategy. Should they proceed with making those changes?

User Testing 98

User Testing Feedback Software Research Software Customer Feedback 98

ProductPlan

DECEMBER 7, 2022

What is a finance product manager? Like a product manager in any other industry, a finance product manager is responsible for the success of a product or portfolio of products. Let’s be clear about how we define a finance product manager. Let’s be clear about how we define a finance product manager. Product development.

Finance 52

Finance Product Management Product Manager Government 52

Product Management Unpacked

MAY 26, 2020

UPMC’s ability to respond quickly to market demands boils down to how its teams are aligned with its enterprise-level strategies – a primary focus of Claire’s role. Armed with this knowledge, she is better positioned to collaborate with product managers regarding where a given solution or feature may fit into the product roadmap, if at all.

Technical Advisors 160

Technical Advisors Healthcare User Testing Customer Experience 160

The Product Coalition

FEBRUARY 24, 2023

This also implies that product managers have to have broad knowledge of many fields, just like the CEO of a company, including data, technology, marketing and finance. CEOs are therefore more accountable for overall company profitability and product managers are more accountable for metrics further down in Lead Edge’s hierarchy.

Reporting Tools 167

Reporting Tools Customer Experience Data Visualization Download 167

The Product HQ

JUNE 1, 2024

Are you curious to learn the top finance product manager skills recruiters are looking for? Finance PMs occupy a unique position within the world of product management. Since finance PMs are responsible for a specific niche of products, recruiters who scout for them look for a particular set of skills in candidates.

Finance 52

Finance User Testing Data Visualization Analytic Tools 52

Product Innovation Educators

MAY 24, 2021

How product managers can solve positioning, packaging, and pricing for their products. Follow the PPP hierarchy: First solve positioning, then packaging, then pricing. Start with product strategy, determining why the product exists in the market. Then come up with positioning, which is how customers see the product.

Product Research 156

Product Research Differentiation Customer Feedback Enterprise 156

Alchemer Mobile

NOVEMBER 10, 2022

Customers are then able to access the Apptentive product suite to send ratings prompts, survey customers for product information, use Message Center for customer service, send notes to drive positive outcomes, and push customers to upgrade to the latest version of their app. Conclusion.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256