Intercom, Inc.

JUNE 13, 2018

Of all the ways to get your message into the world, staging events might not seem like the most efficient or scalable. Product positioning, knowledge and brand awareness are your first ports of call in the early days. Get comfortable traveling to your audience rather than expecting them to come to you. Don’t ignore it.

Events 205

Events Branding Customer Experience User Testing 205

Userpilot

JULY 29, 2019

When I started my first business 6 years ago (which has miraculously survived until this day) I didn’t even have a clue what “market or product positioning or product positioning strategies” were. Not because of the product itself – but how it was positioned on the market. If you’re wondering where’s SaaS?

Feedback Software 104

Feedback Software Positioning Reporting Tools Strategy 104

The Product Coalition

JANUARY 25, 2024

Users ask Siri questions and have conversations with it via a messaging environment. Response generation : A response generation component creates a user-friendly message if the action requires generating a response in natural language. The response should be clear, concise, and contextually relevant to the user’s request.

Artificial Inteligence 148

Artificial Inteligence Reporting Tools Feedback Software Research Software 148

Userpilot

OCTOBER 28, 2024

It involves delivering consistent messaging across all channels. For example, the travel and events management software, Groupize, created an interactive assistant – G.G. True value lies in paying attention to what they say – both positive and negative. – to gamify their onboarding.

User Testing 105

User Testing Customer Feedback Customer Experience Onboarding KPIs 105

BrainMates

DECEMBER 2, 2019

Product positioning is an important part of a product marketing strategy. Why does product positioning matter? Product Positioning is a core marketing tool that can help to convince potential buyers to select your product from the sea of other possibilities. Product positioning should not be rushed. Easy as S-T-P.

Positioning 64

Positioning User Testing User Friction Data Visualization 64

Mind the Product

MARCH 5, 2020

The best app opt-in rates belong to financial and travel applications, but the variation between domains is not much more than 10%. And beyond the lock screen, for instance, in WhatsApp, you can rely on the smart notifications response function to reply to an incoming message without launching the app. Web is for big Audiences.

Research Software 177

Research Software Reporting Tools Development Data Visualization 177

Mind the Product

DECEMBER 24, 2019

That’s right, MTP officially went on tour for the first time in 2019, with some of the team travelling to AsiaPac in the latter months of the year to learn more about product practice in the region. Our Singapore conference was also the catalyst for another new initiative this year, #mtpontour. We couldn’t hold back the excitement !

Travel 151

Travel Agile Download Framework 151

Intercom, Inc.

APRIL 9, 2020

If they’re able to at least come to work and have an environment and a tone of positivity, of purpose, of comfort – where they know that they’re cared about, where they know that they have folks in their corner – they’ll rally behind the mission. So that’s been really nice. We appreciate your patience.”

User Testing 245

User Testing Customer Experience Customer Feedback Feedback Software 245

Intercom, Inc.

MARCH 26, 2020

But one basic principle that hasn’t failed us yet is the ACE method, which encourages teammates to: A ssume positive intent. Jade Shearstone , R&D Operations Manager : Now in our London office after working in Customer Support while traveling the world. C larify ambiguity. E xpress themselves. Short on time? Dee: Great.

Customer Experience 172

Customer Experience Definition User Testing Travel 172

Intercom, Inc.

FEBRUARY 4, 2021

But his current venture is more personal to him, and is he says born out of a motivation to create something that would make a positive impact on the world, rather than just make money. And so we don’t really have any interest in setting up businesses anymore, unless they can have a positive impact. It’s been very sad.

Reporting Tools 184

Reporting Tools Transportation Travel Data Visualization 184

Userpilot

MAY 17, 2025

You should align swipe actions, tooltip positions, and navigation flows with each OSs conventions. Keep each message concise and action-oriented to avoid information overload. This strategy is ideal for apps with a strong core action, like sending a message, completing a task, uploading a file, or creating content.

Onboarding KPIs 62

Onboarding KPIs Analytic Tools User Testing Customer Experience 62

Mind the Product

MAY 7, 2019

Coordination can be optimised by having key communications happen asynchronously and in plain sight – for example in public/team Slack channels as opposed to direct messages – while keeping everyone working within their home time zone. The “in plain sight” aspect is true regardless of time zone differences. Occasional Face Time.

Travel 172

Travel Feedback Software Reference Messaging 172

Alchemer Mobile

AUGUST 6, 2020

Between interfacing with multiple teams, coordinating release schedules, prioritizing customer happiness, driving the mobile product roadmap, messaging product announcements internally and externally, and myriad other activities, the list of “to-do’s” for mobile product managers may seem endless, and the job is ever-changing.

Feedback Software 179

Feedback Software User Testing Data Visualization Product Management 179

UX Planet

JUNE 1, 2025

Through case studies, statistical evidence, and methodological frameworks, I aimed to establish how systematic user research can positively impact key business metrics, from acquisition to referral. Each phase of the AARRR funnel presents unique challenges that require distinct research approaches to generate actionable insights.

User Testing 59

User Testing Product Research Research Software Data Visualization 59

UX Planet

OCTOBER 8, 2024

High-quality writing leads to positive experiences between users and the product whereas low-quality writing leads to the awful opposite. UX or “user experience” is the sum of all the interactions (negative or positive) a user may have with the brand’s digital presence. If not, it has a ‘bad UX’ and is unlikely to be successful.

UX 104

UX Data Visualization Research Software Analytic Tools 104

UX Planet

FEBRUARY 14, 2024

For example, imagine a travel booking website that uses images of tropical beaches throughout its interface. Language and Messaging: The use of persuasive language or subtle prompts can prime users to take desired actions. These images act as primes, subtly suggesting relaxation and vacation.

Customer Experience 98

Customer Experience Travel UX Customer Satisfaction 98

Gainsight

OCTOBER 5, 2020

April Dunford sat in the back of a marketing class at Northwestern University in Chicago, where her professor gave an example of a product positioning statement. By filling in the appropriate answers, you would design a product positioning statement that would suffice for your product and company. Positioning is not a tagline. .

Positioning 59

Positioning Analytic Tools Data Visualization Strategy 59

ProductBoard

AUGUST 1, 2017

And when it’s time for preparing final launch materials, Traxo uses the user feedback they’ve categorized in productboard to improve feature naming, documentation, and messaging. “As And with breakneck turnaround on feature gaps prospects have identified, they earn large clients’ trust and enter contract negotiations in a stronger position.

Travel 40

Travel Data Visualization Feedback Software Research Software 40

UX Planet

AUGUST 12, 2024

How might we optimize delivery routes to reduce travel time and costs with lesser team size? Route Optimization: Reduces travel time and fuel costs, increasing operational efficiency. Positive Impact: 30% reduction in delivery times, 20% decrease in fuel costs, 50% increase in customer satisfaction.

Data Visualization 98

Data Visualization Reporting Tools Analytic Tools Feedback Software 98

Modus Create

MARCH 14, 2023

Each example showcases how an enterprise successfully adopted digital products, platforms, or processes to make a positive impact on its bottom line. Marriott’s team wanted to drive awareness about regenerative travel, a concept that inspires travelers to leave the destinations they visit better than when they arrived.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Technical Review 98

Userpilot

JUNE 11, 2024

Groupize Groupize is a comprehensive platform for group travel management. It simplifies the entire process, from planning and booking to managing itineraries and facilitating communication between travelers. Rocketbot’s user onboarding checklist. Salesflare’s welcome screen. ProdPad’s getting started guide. Slack’s in-app guidance.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 104

Alchemer Mobile

MARCH 18, 2021

You can reach us here or message us on social media @Apptentive. So I’ll let the team decide who the winners are there, and they will message you. Some categories, however, did see lasting change, specifically categories of news and messaging. You’ll hear me say this a few times. But yeah it happened in St.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Userpilot

JANUARY 20, 2022

This tooltip appears next to the “send message” feature in Slack to tell users that they can schedule their messages to be sent later, if they wish. As such, the timing and positioning of this tooltip are nothing short of genius. Slack gets full marks for relevancy and immediacy with this one. Tooltip #8: Rocketbots.

Onboarding KPIs 98

Onboarding KPIs Customer Experience Data Visualization User Friction 98

The Product Coalition

APRIL 20, 2023

Snapchat AR — An immersive experience for advertisers on Snap Undoubtedly, Snapchat is a social media application renowned for its younger user demographic, amusing effects, and disappearing messages. Pokémon GO — A travel between real and virtual world The Pokémon GO application is one of the most famous augmented reality applications.

Technical Review 148

Technical Review Reporting Tools Vision Software Review 148

Intercom, Inc.

SEPTEMBER 30, 2021

I had already decided to leave my position at the Chan Zuckerberg Initiative. The reason I ended up doing computer science and graphic design was that I wanted to stay in my position in the lab. Liam: Was it a big challenge starting a company in the middle of a pandemic? Rebecca: Yeah. I felt like it was time.

Research Software 223

Research Software Feedback Software Data Visualization Artificial Inteligence 223

The Product Coalition

MAY 9, 2020

In the wake of COVID-19 products in retail, financial services, travel, mobile application, and digital experience spaces turned to time-bound solutions like free delivery, price cuts, postponed debt collection, and add-ons to retain existing customers. CycleBar effectively practiced rapid controlled experimentation.

User Testing 90

User Testing Product Research Customer Experience Customer Feedback 90

Userpilot

NOVEMBER 27, 2023

Some standout features of the product-led model include free trials, personalized onboarding flows , regular surveys , contextual messaging , etc. It involves improving the product or positioning it better to get more people to use and buy it. Drive feature adoption with contextual messaging. Book a demo today to learn how!

Onboarding KPIs 105

Onboarding KPIs Data Visualization Customer Experience Product Research 105

Andrew Chen

DECEMBER 1, 2021

It’s the story of how messaging apps, marketplaces, workplace collaboration tools, multiplayer games, all share a common thread of being products that connect people with each other. This ensured women got fewer messages, and hopefully more of the right ones. Only to prospective dates rather than work colleagues.

Research Software 95

Research Software Books Customer Experience Technical Cofounder 95

The Product Coalition

OCTOBER 28, 2019

5 Things To Know Before Getting Started If I could travel back in time, here are five things I would tell myself. That includes crystalizing positioning and product marketing messages, standardizing project proposals, converging product offerings, and creating a consistent pricing strategy. Be mentally prepared!

Startups 107

Startups User Testing Product Management Product Manager 107

Business of Software Conference

OCTOBER 24, 2022

The content is of the highest quality, the people are friendly and approachable, and – as a woman traveling alone – I always feel safe at this event (and I can’t say that for other events). ”. This event draws people in again and again, and for good reason.

Feedback Software 58

Feedback Software B2B Travel Events 58

Intercom, Inc.

APRIL 5, 2018

I later opened my own company to help tech companies grow in Brazil and Latin American countries, because I realized there was a big need and I happened to be in this really advantageous position to do that. That’s how I started working with Duolingo: they were actually one of my clients.

Customer Experience 223

Customer Experience User Testing Customer Feedback Analytic Tools 223

ProductPlan

AUGUST 27, 2019

She’s almost always positive, and there’s a great balance between nuggets of wisdom and more personal anecdotes. What to expect on her feed: There’s a mix of evergreen wisdom and more topical threads, but it is always informative and positive, even when she’s explaining the right and wrong ways to do things. Melissa Perri @lissijean.

Product Research 80

Product Research Research Software Entertainment Education 80

ProductPlan

FEBRUARY 7, 2019

Armed with the knowledge that these 300 people tend to be millennials who travel at least twice per month for business or are wealthy individuals in their 40s that vacation at resorts for at least three weeks per year, you can then calculate a TAM for those two personas.

User Testing 95

User Testing Product Marketing Marketing Research Software 95

The Product Coalition

FEBRUARY 6, 2020

User expectations and pressure on companies have increased: they must be present in multiple channels, generate personalized content and positive user experiences in each of these channels. This is followed by lead generation and the formation of positive user experience. Personalize emails and other messages.

Data Visualization 84

Data Visualization Research Software Reporting Tools Analytic Tools 84

Userpilot

FEBRUARY 17, 2021

Topics: Positioning to scaling success, Building a PMM team for success, Cross-functional collaboration, career development, Demystifying Segmentation, Research & Testing, Hired as a Remote PMM, In-Product Engagements – Lead Customers to the Aha! Each day has its own theme and presentations. When : April 22, 2021 Where: etc.

Research Software 98

Research Software User Testing Product Research Analytic Tools 98

UX Studio: Product Management

JANUARY 11, 2022

We worked with Berlin Chemie in Germany, collaborated with France’s leading travel app Liligo, went to Vienna to work on a mobile bank application, designed a Spanish crypto trading platform Zignaly, and many more! Spend a few seconds assessing its usability and message. As a result of our work, the booking per lead increased by 100%!

Research Software 82

Research Software User Testing Customer Experience Data Visualization 82

freshtrax

JANUARY 26, 2024

Start with a Positive First Impression: Welcome Gift As btrax team members from Tokyo and San Francisco gathered in Hawaii, a positive tone was set with a thoughtful welcome gift. Each member received a welcome bag containing vitamin C powder, anti-sickness medicine, hand cream, and a personal message card from CEO Brandon.

Customer Experience 59

Customer Experience Travel Messaging Naming 59