Mind the Product

OCTOBER 18, 2016

To be able to get the new model out the door, product manager Kate Arnold had to bring together the Netflix founders on strategy, and work with users, analytics, design, engineering, with marketing on the new acquisition model, with finance on the business model and billing, with the warehouse on fulfillment, and with film industry.

Analytic Tools

Mind the Product

OCTOBER 8, 2019

Part of the inspiration for the theory of this talk stems from the Better by Design program run in New Zealand in 2003, which aimed to inspire and enable New Zealand’s best companies to succeed by design. It’s my goal to see an Australian company in the top 10 global market-cap companies within the next 10 years.

Research Software

The Accidental Product Manager

OCTOBER 1, 2018

Apple’s share of the movie market has been falling lately Image Credit: So just in case you didn’t realize it, Apple makes a lot of money from both renting and selling movies. Their share of the video rental / sales market has started to slip because of changing customer needs and new competitors.

Marketing

freshtrax

MAY 10, 2023

Yurukyara serve as marketing and promotional tools. insurance provider, Aflac , entered the Japanese market in 2003 and has become widely known in Japan, thanks largely to the Aflac Duck ! Years later when Aflac entered the Japanese market where the sassy duck quickly became a favorite among the top advertising icons.

Government

Alchemer Mobile

AUGUST 2, 2024

This applies to product development, marketing strategies, and customer service enhancements. The Classics: time-tested customer experience metrics Net Promotor Score (NPS) Introduced in the Harvard Business Review in 2003, Net Promoter Score (NPS) is a leading growth indicator across industries.

Customer Experience

Sachin Rekhi

JUNE 18, 2015

Net Promoter Score (NPS) is a measure of your customer's loyalty, devised by Fred Reichheld at Bain & Company in 2003. For us at LinkedIn, this meant including product managers, product marketing, market research, and business operations in the core NPS team. The Origin of NPS.

Product Research

Userpilot

MAY 29, 2024

Since 2003, he has co-founded and successfully sold two technology companies , Sunshine Business Development, LLC and AdNectar, Inc. Nir later served as a Marketing Lecturer at the Stanford Graduate School of Business and taught at the Hasso Plattner Institute of Design at Stanford.

Books

Userpilot

OCTOBER 10, 2022

Fred Reichheld developed NPS in 2003 to quickly measure customer sentiment. Apart from product quality, NPS is influenced by other factors, like marketing. The market is full of dedicated NPS tools like SatisMeter, but these focus on collecting data only. The NPS was developed by Fred Reichheld in 2003.

User Testing

Mind the Product

MAY 5, 2020

It obliterated the market. Taiwan, South Korea and Hong Kong, all experienced SARS in 2003 and MERS in 2012, Barry tells us. He used that information to understand the way T-Mobile’s product and service offering worked, and also to relearn to get the breakthroughs that he needed. Three months later T-Mobile launched Un-carrier.

Customer Experience

PMLesson's Ace the PM Interview

MAY 19, 2020

The Associate Product Marketing Manager (APMM), program is Google’s global, renowned early-career program, which was started in 2003 by Marissa Mayer at a similar time she started the Associate Product Manager (APM) program. It was designed to help build future business leaders in the Marketing organization at Google.

Product Marketing

Andrew Chen

JUNE 26, 2017

Although he doesn’t directly talk about it, the end of a tech cycle has major implications for launching new products, growing existing product categories, because of a simple thing: It gets much, much harder to grow new products or pivot existing ones into new markets. 1 Mobile platform consolidation.

Analytic Tools

Business of Software Conference

APRIL 22, 2021

Founded in 2003, ActiveCampaign accelerates every company’s growth with a marketing automation platform designed to deliver great customer experiences. Today ActiveCampaign is the market leader in intelligence-driven customer experience automation. Jason VandeBoom is the founder and CEO of ActiveCampaign, founded in 2003.

Software Engineering

The Product Coalition

APRIL 2, 2020

Beijing’s Forbidden City, July 2003 (photo taken by me) June 24th, 2003, was the first day of life after SARS in Beijing. The market is going through a time of uncertainty and slowdown. So make sure you keep your eyes and ears on the market and adjust all of your plans according to this huge wave of change that is coming at you.

Leadership

Userpilot

JANUARY 22, 2020

Net Promoter Score, often abbreviated to NPS, was first devised in 2003. That was 17 years ago, back in 2003. You can use these to improve your onboarding or to drive product marketing initiatives. How to measure NPS. How to analyze NPS. How to use NPS. How to improve NPS. Key takeaways. What is Net Promoter Score (NPS)?

Analytic Tools

The Product Coalition

DECEMBER 11, 2023

Beijing’s Forbidden City, July 2003 (photo taken by me) June 24th, 2003, was the first day of life after SARS in Beijing. You need accurate marketing and sales efforts to create an end-to-end customer journey that ends in a purchase. But how would marketing and sales know what to work on?

Leadership

Intercom, Inc.

JANUARY 24, 2019

It’s now so inexpensive to go to market that having a great tech vision and product isn’t enough. It’s less expensive than it’s ever been in terms of actually getting a product to market, whether it’s leveraging platforms like Salesforce or GCP or AWS or Heroku. We’re not trying to invent it.

Analytic Tools

Mind the Product

DECEMBER 2, 2016

They were marketed to US consumers on the promise of security, but to quote business news outlet Quartz: “The US’s transition to chip cards has been an utter disaster. In 2003 Lego lost $300 million – even though Lego has the highest profit margin of any toy brand – and predicted a loss of $400 million in 2004.

User Testing

The Product Coalition

DECEMBER 14, 2019

The market is saturated with hundreds of FinTech software development companies, so it can be challenging to choose the one that best fits your business. Digital transformation has recently evolved and changed the way many industries operate today. The financial industry is not an exception.

Analytic Tools

The Accidental Product Manager

APRIL 24, 2017

Scion was a separate brand that Toyota created way back in 2003. However, now the millennials are just starting to enter the market. You might be asking yourself “just what the heck is Scion?” ” If this is what you were asking, then you would not be alone.

Differentiation

The Product Coalition

JANUARY 28, 2019

The Rollaboard suitcase had mass market appeal and became ubiquitous all over the world. You can create an even bigger success by targeting 10 per cent of your market and working to make them 100 per cent ecstatic. I had no idea that it would take off like it did,” Plath told USA Today in 2003. It goes further than that.

Seminar

eG Innovations

MARCH 5, 2021

We want to take some time to introduce you to a few of them, who make eG Innovations the leading performance monitoring company in the market. We started with Citrix technologies in 2003. We see several technologies in the market today that are similar to Citrix. Tell us a bit about yourself. How did that technology come about?

Feedback Software

Mind the Product

APRIL 11, 2017

Blade wrote the book on speech-recognition interface design (Addison Wesley, 2003), The Art and Business of Speech Recognition: Creating the Noble Voice and his work and thoughts have been featured in publications including The New York Times, the Wall Street Journal, and on media including TechTV, NPR, and the BBC.

Research Software

UX Studio

NOVEMBER 19, 2018

In 2003, Knapp – future father of The Design Sprint – realized that what he was doing at work wasn’t working. A finance expert, marketing expert, tech expert and designer usually participate. What are design sprint workshops? Are there specific “design sprint steps”? Does it really merit trying it out on your team?

Feedback Software

Lenny Rachitsky

DECEMBER 29, 2023

His books have sold over 1 million copies in more than 30 languages; he has taught at Stanford’s Graduate School of Business and its Design School; and he has started and sold two startups since 2003. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com. Lenny may be an investor in the companies discussed.

Strategy

Mironov Consulting

SEPTEMBER 23, 2024

  Poor selling dooms our products, as does weak marketing.    Likewise quality issues and late-to-market and misconfigured development team and sloppy positioning and missing SKUs and understaffed support.    Product folks are called by name when the s**t is flying. Deeply cross-functional. 

Weak Development Team

Userpilot

SEPTEMBER 24, 2020

So since Reicheld published his seminal Harvard Business Review article “ The One Number You Need to Grow ” in 2003 – NPS rapidly grew to prominence. There are many different NPS tools on the market. Today, 55% of businesses say that they depend on it. What to Look For in NPS Tools & Best NPS Software. Userpilot NPS.

Analytic Tools

ProductPlan

MARCH 23, 2023

In theory, your product strategy focuses on planning for the future and should anticipate threats, challenges, and opportunities in your market. Both types of strategies require research into your market, your customers, and your competitors. You’re also trying to avoid issues before they occur. Consider the iTunes example from above.

Product Strategy

Userpilot

MAY 17, 2022

Everyone builds a product that they think is best for the market, but what you build might not be what the users want. Even if you achieved product-market-fit and users love your tool, the world is constantly changing, and so will user needs and wants. NPS is a customer feedback strategy developed in 2003.

Product Research

Gainsight

NOVEMBER 8, 2018

There are five ways you should be looking at NPS as a strategic metric: NPS does correlate to growth : Since 2003 when Fred Reichheld introduced it, NPS has been strongly correlary to (and a leading indicator of) growth—through word of mouth and we now know, expansion. . NPS: What Is it Good for? The post Does NPS Correlate to Churn?

Data Visualization

The Product Coalition

FEBRUARY 5, 2019

He is very involved in content marketing discussions on his blog. In particular, he is interested in successful launch strategies and growth hacking visibility across the key marketing platforms. He is also very interested in the future of automation for marketers and overall product practitioners. Check out her Medium profile

Research Software

Bain Public

MARCH 20, 2021

Banff Interactive Screen 2003, Banff, Canada Flash Forward 2002, San Francisco, U.S. FITC Winnipeg 2006, Canada FITC Toronto 2006, Canada FITC Toronto 2005, Canada Flash Forward 2005, New York, U.S. Flash Forward 2005, San Francisco, U.S. FITC Toronto 2004, Canada Flash Forward 2004, San Francisco, U.S. Reach out to me at info@bainpublic.com.

Artificial Inteligence

Imaginary Cloud - Design

NOVEMBER 25, 2021

WordPress was created in 2003 as a blogging platform and gradually evolved to a Content Management System (CMS) , used to create from business websites to portfolios, e-commerce stores, directories. Let's get to know them first. WordPress: the most popular. Webflow vs. WordPress: The differences. WordPress's CMS dashboard is very easy to use.

Research Software

Dear Strategy

JANUARY 28, 2019

By all accounts, “Jobs To Be Done” was a phrase first popularized by Harvard Business Professor Clay Christensen in his book The Innovator’s Solution back in 2003. In other words, think about what problems people are trying to solve, and then build (and market) products around solving those problems rather than the other way around.

Framework

Userpilot

JANUARY 8, 2021

The metric was developed by Bain and Company in 2003 and has since been adopted by millions of businesses. Converting passives into promotors , marketing your product aggressively to your promotors, shifting your detractors into passives. What is NPS? Focus on the issues that align the most with your product roadmap.

Analytic Tools

PMLesson's Ace the PM Interview

JULY 8, 2019

In 2003 while at AOL we developed something called Match Chat. David Gang, a former executive vice president of product at AOL because he turned us from a marketing-led to a product-led company. Slydial (now, seemingly more of a marketing tool) allows users to call someone without ringing their phone.

Weak Development Team

The Accidental Product Manager

SEPTEMBER 18, 2017

The company was founded in 2003 and had raised US$6.9M No matter how you personally feel about smoking, you have got to admit that the market for cigarettes is huge. With so many different types being available and with all of the lawsuits that have happened over the past few years, you would think that this would be a closed market.

Product Research

UX Studio

APRIL 6, 2023

2 – Parachute Design Canada-based boutique web designing company specializing in website design, SEO, custom logo design, and branding since 2003. Parachute Design is a website design company, founded by Jay Eckert in 2003. Their most notable projects were for Apollo, Scooters, ROI Hunter, Seneca, and Jagermeister.

Research Software