bpma ProductHub

JUNE 12, 2017

By Garmia Painuly – No matter what the product, our goal as product managers is to deliver value to customers. Erin McHugh Saif , Senior Product Manager at TIBCO Spotfire, joined the company in 2012 when the cloud offering was new. This was a bold step, and significantly impacted customer engagement.

Analytic Tools 199

Analytic Tools User Testing Customer Experience Feedback Software 199

Userpilot

MAY 1, 2024

“Localmind” experienced steady growth until Airbnb made an acquisition offer in 2012, which Lenny accepted. Lenny ’s N ewsletter: Top 5 recommendations Started in 2019 as an experiment, Lenny’s Newsletter now has over 670,000 subscribers. He later branched into hosting podcasts , called Lenny’s Podcast.

Feedback Software 77

Feedback Software Analytic Tools User Testing Customer Feedback 77

The Product Coalition

DECEMBER 29, 2020

At the close of 2020, when we’re on the brink of entering a new decade, we thought it’d be a good time for a little history lesson. With more people entering the Product landscape than ever, now is a good time to help the newbies understand where Product Management came from, and how far the industry has come. Sound familiar?

Reporting Tools 176

Reporting Tools Product Management Product Manager User Testing 176

Userpilot

DECEMBER 10, 2020

A spate of bad reviews can be a serious obstacle to growth, retention and customer acquisition. But for SaaS companies – when it’s handled correctly – negative feedback can also be one of the fastest routes to improving your product, customer service and even marketing. If yes, educate the user to raise awareness.

User Testing 90

User Testing Feedback Software Customer Feedback Analytic Tools 90

Lenny Rachitsky

MAY 14, 2024

And who knows—if you give it just a bit more time, it could still work! As Dalton Caldwell (Managing Director at Y Combinator), in his legendary talk on pivoting points out, pivoting is all about opportunity cost: “[Pivoting] gets more shots on goal to try to find this elusive thing [called product-market fit].

User Testing 114

User Testing Research Software Product Research Customer Experience 114

Business of Software Conference

NOVEMBER 1, 2023

Too often, startup founders spend time hoping for a miracle. Read more : Mirages and Broken Funnels: What’s Holding Your Businesses Back from Scaling and Reaching Profitability Over time, as turning a profit seems to take longer and longer, founders start asking themselves valid questions like, ‘Are we going to make it?’

User Testing 52

User Testing Research Software Feedback Software Customer Experience 52

Mind the Product

APRIL 16, 2020

Before moving to super app Gojek to lead its efforts on mass financial inclusion, Adam Darcy developed PayMe, a product that has helped to transform the way young people in Hong Kong think about HSBC. While I was living and working in London in 2012, I noticed a recurring problem with paying back friends after a social activity.

Weak Development Team 137

Weak Development Team Banking Customer Experience User Friction 137

Product Innovation Educators

JULY 6, 2020

In 2012 I read a book titled, Startup Owner’s Manual: The Step-by-Step Guide for Building a Great Company. It tied together many of my experiences and I helped me put them into a framework. Steve is someone I have wanted to discuss innovation with for a long time and this interview fulfills that dream. I hope you enjoy it!

Startups 88

Startups User Testing Customer Experience Development 88

UX Planet

FEBRUARY 2, 2024

The presence of charitable organizations that house donation platforms can also help those in need apart from government efforts (Zhang et al., Guesstimation: With the explanations phenomena above, it can be estimated that there is a very potential market for donation platforms in Indonesia.

Reporting Tools 52

Reporting Tools Research Software User Testing Customer Experience 52

freshtrax

JUNE 16, 2021

So, you’ve decided to localize your website for the Japanese market. Then, I’ll show examples of brands that have successfully localized for the Japanese economy, market, and audience–examples any brand can follow. As a foreign business entering Japan, how might we make a mark in website localization? So let’s dive in.

User Testing 111

User Testing Research Software Customer Experience Inbound 111

Lenny Rachitsky

DECEMBER 27, 2023

She joined Pinterest in 2012 as their first PM and launched their first search and recommendations features. Gain saturation in that market until you reach a tipping point (you’ll know you’ve reached a tipping point when cohort retention increases and organic word of mouth is happening).

Framework 88

Framework Startups B2B Customer Experience 88

Business of Software Conference

MARCH 5, 2021

Hey I’m Paddy, and for the last 3½ years I’ve been heading up all things Marketing at Business of Software. It’s strange to think that in a few short hours I’ll press ‘End Meeting For All’ for the final time, and that’ll be it. Lesson #1 – Make Your Users Awesome. As I write this, it’s my last week in the job.

Customer Experience 52

Customer Experience CTO Events Customer Feedback 52

Mixpanel

SEPTEMBER 28, 2020

With some 260 million monthly active users, Viber messenger is the world’s number-three messaging app. In the latest installment of our Metrics that Matter series, we’ll learn: How Viber defines an active user What retention strategies work on the very newest users How Viber prioritizes what to build next.

Customer Experience 72

Customer Experience Data Visualization Messaging Positioning 72

The Product Coalition

MAY 16, 2021

The agency also has huge experience in software development for startups, small and mid-sized businesses. With 7-year-experience in serving clients remotely, Fireart has already shipped 700+ successful projects for over 200 clients around the globe. It was founded in Los Angeles in 2012. Sidebench is recognized as Inc.

Analytic Tools 122

Analytic Tools Research Software Startups Development 122

Gainsight

DECEMBER 20, 2020

No matter who is celebrating—from toddler to grandparent—and no matter what time of day—from morning breakfast to late at night in a bar—he always remembers to ask his patented question: “What did you learn this year?”. Specifically, the Customer Success world learned 10 important lessons in 2020: 1. And every CEO got the wake-up call.

User Testing 69

User Testing Customer Experience Customer Feedback Analytic Tools 69

Gainsight

NOVEMBER 16, 2022

At every Pulse Conference, we celebrate excellence in customer success, product experience, and community by recognizing the top GameChangers in the industry who never stop challenging the status quo. The company specializes in creating online forms and surveys that are dynamic and customizable to users’ needs.

Research Software 52

Research Software Artificial Inteligence Data Visualization Product Research 52

Indicative

OCTOBER 22, 2020

We get it – retaining your customers is hard work. The average worldwide retention rate in mobile apps from 2012 – 2019 was less than 35%. This means product teams have to work hard to improve onboarding and engagement to retain customers. Understanding the usage patterns of your existing customer base is critical.

Data Visualization 76

Data Visualization Customer Experience Analytic Tools Feedback Software 76

freshtrax

SEPTEMBER 24, 2019

As more and more consumers turn to their smartphones rather than their computers—be it for shopping, for gaming, or any other number of services—businesses need to understand the impact of their mobile marketing. Founded in Germany in 2012, Adjust now covers regions all around the world with 15 global offices and close to 400 employees.

Analytic Tools 97

Analytic Tools Research Software Feedback Software User Testing 97

Product Innovation Educators

AUGUST 10, 2020

The Product Team Performance study has been identifying the characteristics of high-performing teams since 2012. The Guide to the Product Management and Marketing Body of Knowledge, as well as our mutual involvement in PDMA and AIPMM professional associations for product managers. 21:28] Another factor is stories in the backlog.

Weak Development Team 84

Weak Development Team Product Research Reporting Tools Data Visualization 84

Mind the Product

MAY 25, 2018

In 2012, when I was working as part of the JustGiving team responsible for innovative products and disruptive business models, we decided to test how people could raise money for non-charitable good causes. 2012 – the Inception. From there we put together a basic roadmap and started writing user stories.

User Testing 114

User Testing Weak Development Team Onboarding KPIs Customer Experience 114

Mixpanel

JANUARY 13, 2021

A year from now, on Jan 1, 2022, we’ll remove the Messages & Experiments feature from Mixpanel. This post outlines: Why we made the decision and how you’ll be able to learn more about your users as a result. Resources for Messages & Experiments users during the transition. Future considerations.

Data Visualization 69

Data Visualization Analytic Tools Messaging User Testing 69

The Product Coalition

FEBRUARY 5, 2021

His topic of choice was how to make the existing technology for detecting solids within a fluid provide the same (or better) results at a lower production cost than the market offerings at the time. In the academia of applied science in 2012 it was not common practice to think about design and user experience.

Research Software 157

Research Software Analytic Tools Product Management Product Manager 157

Userpilot

OCTOBER 26, 2022

An impact map is a visual representation of the connections between the goals you want to achieve, the customers, and solutions. While impact mapping focuses on the interdependencies between the three, a customer journey map is a step-by-step breakdown of the actions your customers need to complete to experience value.

Onboarding KPIs 90

Onboarding KPIs Customer Experience Product Research User Testing 90

The Product Coalition

FEBRUARY 1, 2022

A product or feature might have been successful at the time of release, but technical capabilities improve and user expectations evolve. One of the most successful pivots was from a dating site that dramatically reduced its vast number of features based on the highest user engagement. Odeo was a small podcasting startup in 2005.

Weak Development Team 121

Weak Development Team Technical Review Workshop Customer Feedback 121

Mind the Product

FEBRUARY 20, 2019

He was the VP of Product at blogging platform Six Apart, created new media properties and influential content creators as VP Artist Development at Say Media, and then led Product and Design at Twitter from 2012 to 2014. Teresa is a product discovery coach who helps teams adopt user-centered, hypothesis-driven product development practices.

Research Software 98

Research Software Analytic Tools User Testing Artificial Inteligence 98

The Accidental Product Manager

JANUARY 29, 2024

As markets and products change and evolve, it can be very difficult for us to lift our heads up and realize that things are now different and so we need to start to do different things. In the past they had focused on what they needed to do to make their auto product more attractive to customers.

Download 73

Download Product Management Product Manager Automotive 73

bpma ProductHub

SEPTEMBER 26, 2016

According to studies performed by Jakobsen and Sutherland, product backlog items that have been properly refined in time for sprint planning can double a team’s productivity. [1]. A product delivers value when it provides a fair return in exchange for time, money, goods, or services. June 2, 2012. Conclusion. References.

Vision 150

Vision Fractional CTO CTO Coach Data Visualization 150

The Product Coalition

OCTOBER 25, 2020

Do you want to make your brand stand out from the competition in the modern digital market? Today, businesses starting from small startups to large enterprises create 2D animated commercials and explainer videos to boost their marketing campaigns. The 2D animation may help you do it more effectively.

Airlines 155

Airlines Magazine Advertising Travel 155

The Product Coalition

SEPTEMBER 2, 2019

And Google Wave is a universal communication platform that appeared in 2010 and was closed in 2012, as nobody could understand what it was or how to use it. It’s obvious that these tools were developed with little or no customer participation. the product/market fit. Everpix and Google Wave didn’t satisfy the market.

User Testing 60

User Testing Customer Feedback Product Research Customer Experience 60

Sachin Rekhi

MAY 7, 2022

His 2011 book, The Lean Startup , has become a New York Times best seller, selling millions of copies to aspirational entrepreneurs. So this past week I decided to re-read Peter Thiel's Zero to One , another New York Times best seller, that he published in 2014 based on lecture notes from a course on startups he taught at Stanford in 2012.

Weak Development Team 112

Weak Development Team Reporting Tools Advertising Startups 112

Mironov Consulting

DECEMBER 2, 2019

And recently, a product leader at Spotify shared that her group (and many others throughout her company) have evolved to very different organizational models than described in Henrik Kniberg’s 2012 Scaling Agile @ Spotify. It’s typical for professional services firms and custom development shops to have pro ject -based resource pools.

User Testing 80

User Testing Customer Experience Outbound Customer Feedback 80

Userpilot

APRIL 26, 2022

They used influencer marketing and word-of-mouth to go global, ditching the investor path. After gathering free beta users, they launched the paid version with much success. The team started locally and expanded globally, with 60 % of its customers based in the US. It was at a time when this was not the obvious way of doing SEO.

Feedback Software 92

Feedback Software User Testing Customer Experience Customer Feedback 92

Mind the Product

DECEMBER 13, 2018

There’s no better conference to attend if you’re working in product management, digital, or marketing in or near Manchester. It operates more than 160 websites that sell premium products across 140 markets. Prior to TransferWise Nilan was VP of Growth at HouseTrip, in charge of scaling the company’s growth in the European market.

Analytic Tools 109

Analytic Tools Research Software Data Visualization Government 109

Mind the Product

AUGUST 30, 2018

We invite some of the top product thinkers and practitioners from all over the world to share their experiences, insights, and lessons, and now we invite you to watch the entire library of talks! The talks were the best talks I’ve heard in a very long time. Mastering the Problem Space for Product/Market Fit by Dan Olsen.

Research Software 152

Research Software User Testing Customer Experience Product Research 152

The Accidental Product Manager

OCTOBER 1, 2018

Apple’s share of the movie market has been falling lately Image Credit: So just in case you didn’t realize it, Apple makes a lot of money from both renting and selling movies. Their share of the video rental / sales market has started to slip because of changing customer needs and new competitors.

Marketing 72

Marketing Product Management Product Manager Entertainment 72

UX Studio: Product Management

OCTOBER 2, 2023

They play an essential role in creating fascinating websites that engage users and appealing branding that leaves a lasting impression. To help you find the perfect web design partner more easily, we’ve compiled a list of the top 9 digital design agencies that are leading the way in redefining digital experiences.

Research Software 65

Research Software Data Visualization User Testing Technical Review 65

Gainsight

JULY 11, 2023

By Steve Cornwell, July 11, 2023 This morning, we announced that Gainsight acquired Northpass in the most exciting moment in my 20 years of company building and the most defining moment in the history of Digital Customer Education. I want to share how this acquisition came together and what it means for our customers and industry.

Education 40

Education Vision Customer Experience Differentiation 40