Intercom, Inc.

FEBRUARY 25, 2019

We decided 2016 was going to be the year of invention. We had three big projects, and at the end of 2016 , we looked back and realized that we had shipped, with double the staff, 50 things. In 2016, big things. So we gave the project a name. I’m even embarrassed telling you what this name was.

Onboarding KPIs 160

Onboarding KPIs Customer Experience Naming Engineering 160

Mind the Product

APRIL 16, 2020

Fast forward to 2016 when I joined HSBC in Hong Kong and repitched the idea in my first week of working there – then, the timing was great. The pitch went well and I was assigned a budget plus a single resource in a graduate named Venus (aka ‘the navigator’).

Weak Development Team 197

Weak Development Team Customer Experience Banking User Friction 197

Centercode

JUNE 12, 2023

Centercode is heading to CEDIA 2016! Held in Dallas, Texas from September 13-17, the CEDIA expo is where some of the biggest names in the connected smart home and Internet of Things (IoT) space showcase their latest products.

Naming 52

Naming 52

Lenny Rachitsky

FEBRUARY 25, 2025

At Headspace back in 2016, we had established our product roadmap and success metrics and our mission and vision, but teams were still confused about why we were working on the projects we chose. Next, cluster related problems into broader themes, and give each theme a relatively short and pithy name.

Strategy 122

Strategy Technical Review Product Strategy Product Research 122

Melissa Perri

DECEMBER 29, 2023

That was back in 2016. Back in the day, if you were a consultant or speaker and wanted to get noticed, you needed a book with a publisher's name on it. Writing a book isn't a shortcut to getting rich, and you shouldn't count on a windfall unless you're a big name with tons of fans. But my heart was set on Product Management.

Books 193

Books User Testing Customer Feedback Consulting 193

Intercom, Inc.

FEBRUARY 15, 2018

Adam: We had you back on in August 2016, so what have you been up to in the last year and a half? The importance of naming. One of the things that got cut way down or possibly totally eliminated was thinking about naming. Is this a name that’s easy to remember? Do you want to introduce who else is here?

Research Software 198

Research Software Feedback Software Weak Development Team User Testing 198

Mind the Product

OCTOBER 25, 2018

In Trustpilot’s case, mobile use grew from 37% in 2016 to 51% in 2018. The name of the company is then the name of the domain. In order for Trustpilot to get more valuable first reviews, Trustpilot wanted to know if enriching empty profiles with the real name, address, and description would make more users write first reviews.

Customer Experience 187

Customer Experience User Testing Product Research Software Review 187

Mind the Product

APRIL 11, 2018

Two years from its initial launch and Wriggle had evolved from an idea about using tech to tackle food waste into a known name for a certain set of app-savvy urbanites in Bristol. In London, the office lunch market is cornered by chain stores with names like Pod and EAT serving packaged sandwiches and salads. First Expansion.

User Testing 157

User Testing Customer Experience User Experience Naming 157

Intercom, Inc.

SEPTEMBER 15, 2022

Back in 2015 or 2016, I was studying in London, doing a master’s degree in business psychology. But by the time Oxford Dictionaries named the face with tears of joy emoji its 2015 word of the year, it was clear they were here to stay. Keith is the Editor in Chief of emojipedia.org. I know what you’re thinking.

Messaging 129

Messaging Reporting Tools Research Software Data Visualization 129

Product Talk

DECEMBER 18, 2024

Teresa Torres: I chuckled a little bit there because I gave a conference talk in 2016 in Lisbon. Nothing even remotely that could identifyany proper nouns, company names, product namesall removed. Cecilie Smedstad: To me, that aligns quite well with both using OKRs and also jobs to be done. Does that work together?

Product Research 246

Product Research Research Software Analytic Tools Feedback Software 246

The Product Coalition

JULY 28, 2022

It is inspired by sources such as Eric Ries’ book “The Leaders Guide” and Pivotal’s associated workshop organized in 2016. Predictions As we consider the strategic clarity around the vision, we naturally form expectations, assumptions, and hypotheses related to the customers, operational execution, or timelines, just to name a few.

Data Visualization 146

Data Visualization Startups Customer Experience User Testing 146

Mind the Product

MARCH 2, 2018

A government survey published in May 2016 revealed that two-thirds of large UK businesses had been hit by a cyber breach or attack in the previous 12 months. These variables may include data like name and address, or sensitive variables like sexual orientation or political beliefs. Principles of Personal Data.

Data Visualization 127

Data Visualization Systems Review Software Review Customer Experience 127

freshtrax

MAY 8, 2019

Release: October 2016. Pixiv is a Japanese online community for artists and as its name shows, Pixiv PAY is a mobile payment solution provided by Pivix. Release: October 2016. Release: Feb 2018 (Formerly launched as Android Pay in December 2016). Rakuten Pay (?????. Technology: QR Code. Image credit: Rakuten Pay.

Research Software 96

Research Software Banking User Testing Technology 96

UX Studio: Product Management

SEPTEMBER 12, 2021

This is when Facebook auto-tags your photos with friends’ names. The first-ever beauty contest judged by robots that used the most advanced machine-learning technology available in 2016. They made names and photos front and center on the platform. People with foreign-sounding names and black people were more likely rejected.

Research Software 138

Research Software Data Visualization Reporting Tools User Testing 138

freshtrax

AUGUST 3, 2021

According to Amy Jin , who spoke at an event by Startup Grind on Women’s Leadership , there are more CEOs named Mike than women CEOs in the world. In January 2016, Mariko founded her own company, Delighted, utilizing her extensive experience to offer more effective reception services in a wide range of areas. million people.

Research Software 98

Research Software Startups Consulting Education 98

Ken Norton

MAY 24, 2016

An Indianapolis entrepreneur named Stanley Brown is enthusiastic about virtual reality. How fast does technology move? -. With the financial backing of some friends, he has opened the first retail store dedicated to VR, where visitors can test-drive the newest headsets and apps.

Naming 53

Naming Technology Testing 53

Intercom, Inc.

JULY 21, 2022

Adam Risman , a former host of the podcast, asked Rachel what made that point when Rachel joined Slack in 2016 the right time to invest in growth marketing? Rachel Hepworth: We knew we wanted to build the team because we’d already done enough in 2016, mostly before I joined, to know there was value there.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

Arkenea

JANUARY 1, 2025

When apps went beyond mobile phones With 2 billion downloads in the four years, Angry Birds game is a household name. TechCrunch predicts that, by 2016, 44 billion apps will have been downloaded and ‘app-to-person messaging should overtake text messaging.’ So, what are the predictions? ’ And,what comes next?

Healthcare 98

Healthcare Wireless Download Startups 98

Mind the Product

DECEMBER 5, 2019

My name is Jacob. Many customers will try to answer in a way to make the interview pleasurable. So you need to lead them away from what they think you’ll like. Here is an example: Hi. I am going to show you a mockup of an idea the company is working on. It’s from another team, so you can be completely honest with me. 2]: Weingarten, E.,

User Testing 171

User Testing Product Research Customer Experience Weak Development Team 171

The Product Coalition

FEBRUARY 21, 2023

But as we rush to incorporate user feedback, it’s worth remembering that a number of successful products, such as Sony Walkman , Post-it notes , and Viagra to name a few, were developed, released, and reached initial success without focused end-user feedback.

User Testing 158

User Testing Customer Feedback Customer Experience Development 158

UX Studio: Product Management

AUGUST 6, 2019

However, once a brand has become established well enough, it commonly abandons the logotype since everyone knows the company’s name. They can use him independently as a symbol in any size (looking cool in the navigation or on a T-shirt as well) or they can write out the company name. Dunkin’ Donuts shortened its name to Dunkin’.

Research Software 113

Research Software User Testing Branding Magazine 113

UX Studio

DECEMBER 14, 2023

I remember my first impression when I came across their name: These people are doing something special and valuable, and I want to be part of it. 2016: Our book I remember joining the company around the time when the very 1st copies of our book were delivered in our apartment office in the summer of 2016.

Research Software 90

Research Software UX Feedback Software User Testing 90

freshtrax

AUGUST 6, 2019

Have you ever wondered where the name “btrax” comes from? In 2016, btrax partnered with Fukuoka City to bring entrepreneurs from Japan to San Francisco! The current btrax office has 7 meeting rooms, each named after a typeface. After a few months of planning, btrax Japan became a reality. You can read about the launch here.

User Testing 81

User Testing Customer Experience Naming Customer Feedback 81

The Product Coalition

JANUARY 5, 2021

Since its inception as a peer-to-peer transaction service in 2009, Venmo has achieved the success story Silicon Valley collectively dreams of: it is now used as a verb in everyday conversation (eat your heart out, company named after GOOP’s first-born ). This should be automated for you so you can rest easy.

Reporting Tools 95

Reporting Tools Data Visualization Banking Customer Experience 95

Userpilot

DECEMBER 23, 2020

We’ve interviewed several prominent names in the industry, including the CEO of Product School, Carlos Gonzalez de Villaumbrosia; Andrea Saez, Head of Product Growth and Education at ProdPad; Gen Furukawa, Co-Founder at Prehook; Natália Kimli? According to Mind the Product , women made up only 35% of all Product Managers in 2016.

Analytic Tools 122

Analytic Tools Onboarding KPIs Data Visualization Product Research 122

Userpilot

SEPTEMBER 15, 2023

Tesla In 2016, Tesla embarked on an unconventional journey of purchase intent testing. Tinder Choosing the right name for a product or service is more than just a creative endeavor; it’s a crucial step in brand identity and positioning. This evolution underscores the importance of rigorous name testing.

User Testing 105

User Testing Feedback Software Product Research Analytic Tools 105

Melissa Perri

MAY 5, 2016

And it’s not something you build only once, and then consider the job done.” - Yevgeniy Brikman, Y Combinator, 2016 Confusing, yes? Chris Matts has eloquently named this the Minimum Viable Investment. This post was originally published on InfoQ on April 18, 2016. In fact, the MVP doesn’t have to be a product at all.

User Testing 120

User Testing Feedback Software Customer Experience Research Software 120

Intercom, Inc.

AUGUST 20, 2020

Alex’s projects, including founding members-only entrepreneurial community Bossbabe, have earned her some serious clout – Fast Company found her ideas so promising they named her one of their “ Top 100 Most Creative People in Business ” in 2016.

Research Software 243

Research Software Technology Telecommunications User Testing 243

The Product Coalition

JUNE 17, 2019

no real names, numbers or data are shared with developers. At the Gaidar Forum in Russia in 2016, Gref said, “Last year we made 27,000 modifications to our platform. In fact, nowadays banks can outsource almost any task unrelated to backend development, which is only preserved in banks’ control to protect personal data?—?no

Banking 113

Banking Development Team Review Software Review Technical Review 113

The Product Coalition

NOVEMBER 21, 2019

Facebook, the parent entity of Instagram, has been under the constant scrutiny of Data Privacy violations and has continuously been blamed for the 2016 US election meddling. Image by blogmedia Half-Truth or Re-brand YES, Instagram wants to focus on the mental health of the users, but why now?

KPI 84

KPI Branding Government Customer Experience 84

Userzoom

APRIL 4, 2018

Web accessibility is the name given to the practice of making websites more usable and inclusive to people with disabilities. The Global Economics of Disability Annual Report 2016 estimated the global population of people with disabilities (PWD)) as 1.3 On the face of it, most people would agree that web accessibility is a good thing.

Data Visualization 96

Data Visualization User Testing Reporting Tools Customer Experience 96

Mind the Product

JANUARY 23, 2017

In January 2015 Nate was named the Chief Product Officer for Pluralsight, the largest providers of online technology learning, where he built a user centered product team, and in February 2016 Nate’s role expanded to Chief Experience Office to also oversee Development, Content, and Product Marketing.

Research Software 70

Research Software User Testing Customer Experience Events 70

UX Studio: Product Management

NOVEMBER 24, 2020

Founded in 2016, the company employs a small team of 23 product design professionals from all over the world to work together and build digital products. . The team has worked with clients from various industries, such as education, media, healthcare, social justice, and environmental, to name a few.

Product Research 116

Product Research Research Software Software Review Technical Review 116

UX Studio: Product Management

FEBRUARY 2, 2022

In 2016, Brad Frost introduced atomic design: a new approach to designing systems in which all interfaces can be broken down into small, modular building blocks that can be reused and recombined. The user didn’t quickly understand where to change the project name. Observation.

User Testing 88

User Testing Research Software Product Research Customer Feedback 88

freshtrax

AUGUST 13, 2019

The market has been growing with more and more service options, especially since Uber Eats expanded its business to Japan in September 2016. The service started in 2016 and continues to increase in sales. Before the service launched in Tokyo in 2016, there were not many on-demand food delivery services like it in Japan.

Marketing 85

Marketing Research Software User Testing Customer Experience 85

Ken Norton

MAY 24, 2016

An Indianapolis entrepreneur named Stanley Brown is enthusiastic about virtual reality. How fast does technology move? -. With the financial backing of some friends, he has opened the first retail store dedicated to VR, where visitors can test-drive the newest headsets and apps.

Naming 40

Naming Technology Testing 40

Ken Norton

MAY 24, 2016

An Indianapolis entrepreneur named Stanley Brown is enthusiastic about virtual reality. How fast does technology move? -. With the financial backing of some friends, he has opened the first retail store dedicated to VR, where visitors can test-drive the newest headsets and apps.

Naming 40

Naming Technology Testing 40