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Calm’s Will Larson on how to build a technical leadership career

Intercom, Inc.

After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track. You last chatted with us way back in 2018, when you shared your insights on engineering and infrastructure management.

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A Decade of Product Management

Melissa Perri

Not every company has seen all these changes, but by and large I think it's been a positive push forward and I'm proud of where we've come from and where we have gotten to. -- 2014: "I do not need Product Managers, I can run my company myself,I have the strategy." 2018: "Can you teach people how to do MVP experiments?

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The Incredible Speakers for #mtpcon London 2018

Mind the Product

Mind the Product London 2018 on October 18-19 will be better than ever, with more workshops, more networking, and more fun than ever. Ivy has also been a contributing author to numerous books, including The Change Champion’s Field Guide and Best Practices in Leadership Development and Organizational Change. Get those 2018 tickets now!

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Reddit’s Nick Caldwell on engineering leadership

Intercom, Inc.

He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. I hosted Nick on the podcast, where we discussed the differences between management and leadership, fostering diversity in tech, and more.

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10 years of UX studio

UX Studio

Fun fact: UX Folio reached the 100 paying users milestone in 2018, October. 2018: Rapid growth As the team grew, we needed more space and also more structure. We moved to a new office and introduced the Studio Lead position as a full-time professional support for the researchers and designers on the team.

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What Pulse Europe 2018 Taught Us About Customer Success in EMEA

Gainsight

In case you missed it, or just want to relive the magic, we’ve summed up some memorable moments and takeaways from Pulse Europe 2018. A popular theme at Pulse Europe 2018 was CS > CSM. 87% of Pulse attendees say that CS will have a high positive impact on their ability to reach business and customer outcomes.

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A framework for finding product-market fit | Todd Jackson (First Round Capital)

Lenny Rachitsky

Before moving into venture capital, he played a crucial role as VP of Product and Design at Dropbox, guiding the company until its IPO in 2018. Prior to Dropbox, Todd led product management for Twitter’s Content and Discovery teams after selling his startup, Cover, to Twitter in 2014.