Intercom, Inc.

JANUARY 3, 2019

Des: And that covers, of course, not just product engineers, but everyone working on foundations, security, stability, infrastructure – you name it. And operations, like design ops, is really cool in 2018 – as is research ops and product management ops, which will be coming next year. Was this a substantial investment for us in 2018?

Research Software 144

Research Software Feedback Software Analytic Tools User Testing 144

freshtrax

MAY 16, 2019

Nielsen announced the most popular websites and mobile apps in Japan on December 25, 2018. Its report, “ Tops of 2018: Digital in Japan “, includes the data from Nielsen Digital Content Ratings and Nielsen Mobile NetView. The overall usage results in 2018 reveal that Yahoo! Website name. Website name.

Data Visualization 81

Data Visualization Reporting Tools Naming Customer Feedback 81

Product Innovation Educators

APRIL 6, 2018

10 ways to validate product name ideas. While this article was written with business names in mind, the suggestions apply to product names as well. The ways to validate a product name include: Alignment Test, (2) Crowd Testing, (3) Sound Test, (4) Spelling Test and six more at [link]. Details of each at [link].

User Testing 136

User Testing Customer Feedback Customer Experience Product Manager 136

Intercom, Inc.

JULY 28, 2020

From a 2018 Salesforce survey, 80% percent of customers say that the experience a company provides is as important as its products or services; 57% have stopped buying from a company because a competitor provided a better experience. Conversational marketing. Use conversational marketing to drive key actions.

Research Software 290

Research Software Customer Experience Data Visualization User Testing 290

Mind the Product

MARCH 5, 2020

Nearly all brands that opt for an app-based approach build a website, if only to market their app. A domain name and a website for your brand is a good start, but not enough. You can spend your marketing budget to drive app downloads. on H1 2018, data from Accengage), so fewer than one in 10 notifications prompts user action.

Research Software 176

Research Software Reporting Tools Development Data Visualization 176

Product Innovation Educators

FEBRUARY 16, 2018

For example, is Growth Hacking just another name for Marketing or something new? One of my favorite examples is GE Appliances who had mixed results for 5 years trying Lean Startup before they created a separate innovation lab that ran fast experiments in the form of getting new products to market in months instead of years.

Product Manager 120

Product Manager Product Management User Testing Customer Feedback 120

Revulytics

JANUARY 4, 2019

As we get under way with the new year, let ’s take a look at five trends from 2018 that product management professionals should be aware of going into 2019. Shutterstock’s 2018 Creative Trends Report analyzed billions of searches for its visual assets to name the top marketing and design trends for 2018.

Data Visualization 66

Data Visualization Reporting Tools Analytic Tools Research Software 66

Mind the Product

MARCH 11, 2019

We’ve found that there’s huge interest in the Singapore market as we’ve moved through the planning stages of #mtpcon Singapore, both from people inside the country and from people across the region as a whole. So we’ve been speaking to a number of our key partners to learn more about what excites, or indeed, challenges them!

Customer Experience 145

Customer Experience Reporting Tools User Testing Events 145

Intercom, Inc.

AUGUST 1, 2019

“Michael is the rare CFO who also leads up marketing, which makes him the perfect person to talk us through the company’s trajectory” As the head of Intercom’s Early Stage program for Startups, the fast-growing fintech startup is one company I’ve been keeping my eye on. Short on time? From Wall Street to startup. Tara: Right.

Strategy 36

Strategy Data Visualization Analytic Tools Startups 36

freshtrax

AUGUST 13, 2019

Although the food delivery service market in Japan differs a bit from the United States, residents of major cities in Japan often use quick-and-easy food delivery services to enjoy meals, from lunch at noon to boba tea at midnight. The market size of food delivery in Japan in 2018 was 408 billion yen (3.8 billion U.S.

Marketing 85

Marketing Research Software User Testing Customer Experience 85

Business of Software Conference

JUNE 20, 2019

In 2018, Balsamiq celebrated its 10th Birthday – an impressive achievement for any SaaS company. Founder Peldi has attended Business of Software every year since 2010, and has 5 BoS talks to his name. In this talk from BoS USA 2018 he shared another honest update about his worries in Balsamiq’s milestone 10th year.

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87

The Product Bistro

MARCH 3, 2018

Primarily a software related issue (although there are architecture transitions in hardware that are thorny too), the point when an old architecture is holding you back, and market forces are driving the discussion in your market space, a clean rewrite is what is required. The Origins. The Problem Statement.

Feedback Software 170

Feedback Software Technology Artificial Inteligence Customer Experience 170

Intercom, Inc.

JULY 21, 2022

Along the way, we’ve interviewed trailblazers, business leaders, makers and doers to share their experience and insights on all things startup strategy, product management, design, marketing, customer experience, and much, much more. Rachel Hepworth: Introducing growth marketing to Slack. That just blows my mind. Here’s Rachel.

Download 216

Download Feedback Software Data Visualization Customer Experience 216

Revulytics

AUGUST 7, 2018

Gartner recently released the Hype Cycle for Software as a Service, 2018 , Hype Cycle for Customer Experience Analytics, 2018 , and Hype Cycle for Application Security, 2018. Gartner named Revulytics as a Cool Vendor Tech Go-To-Market, 2017. Software Usage Analytics is included in all three Hype Cycles.

Analytic Tools 48

Analytic Tools Data Visualization Reporting Tools Research Software 48

freshtrax

MAY 8, 2019

the mobile payment market size in Japan is expected to increase from 8 million USD in 2017 to 48 million USD by 2023 (at the rate of 100 JPY = $ 0.8951 USD). Please note that these numbers above are the total market size of both NFC based solution and QR based solution. Release: October 2018. Release: April 2018.

Research Software 96

Research Software Banking User Testing Technology 96

Intercom, Inc.

MAY 8, 2019

What does this have to do with marketing? Well, in this day and age, the world of marketing can also seem similarly mysterious, except that new tactics and spaces are emerging every year instead of every 100. By building a nimble, swashbuckling team that relishes tackling new challenges on the high seas of marketing.

User Testing 116

User Testing Customer Experience Inbound Research Software 116

eG Innovations

APRIL 12, 2019

Research In Action , a leading independent information and communications technology research and consulting company, conducted an evaluation of more than 20 active software vendors in the CAPM market during Q4 2018 and Q1 2019 through a survey of enterprise buyers. Access the report here. Explore customer reviews of eG Enterprise APM.

Reporting Tools 49

Reporting Tools Data Visualization Naming Research Software 49

Mixpanel

DECEMBER 18, 2018

We spent 2018 working hard to ship features that help you use Mixpanel most effectively, and launching programs that help keep us even more connected to our customers and partners. Top releases of 2018. Now let’s revisit some of the top releases of 2018. Goodbye, 2018. Overall, we shipped 45% more updates than last year.

Data Visualization 45

Data Visualization Reporting Tools Analytic Tools Feedback Software 45

freshtrax

JULY 16, 2019

In 2018, the total amount of VC investments was more than $3.5 Top 10 Largest Japanese Companies in 2018. Top 10 Japanese Startups by Market Capitalization. The Tokyo Stock Exchange (TSE) is the world’s third largest and Asia’s largest exchange by market capitalization. Market Capitalization. Related article?

Research Software 91

Research Software Reporting Tools Startups Data Visualization 91

Userpilot

MARCH 8, 2022

There are some well-known names as well as new faces on the list, from all over the world – together with their LinkedIn profiles and medium blogs, so you can follow their journeys and insightful posts yourself. Melissa Perri is one of the most recognizable names in Product Management. CEO of Product Labs.

Technical Advisors 116

Technical Advisors Product Research User Testing Analytic Tools 116

The Product Coalition

AUGUST 7, 2018

It’s the product that can capture the monopoly of the mind that will capture the market” The talk is centered around a lot of really compelling historical research and science, and really activated my inner nerd’s desire to hack the brains of the people around me to make them love the things that I’m going to build. Thanks for reading!

Research Software 60

Research Software Customer Experience User Testing Customer Feedback 60

freshtrax

AUGUST 27, 2019

To be successful in any market, properly marketing your business to the right audience and choosing the right marketing tactics are very important factors to consider. In this age of technology, social media has become a very powerful and popular marketing tool that can reach a large population and a variety of users.

Research Software 96

Research Software User Testing Data Visualization Magazine 96

Intercom, Inc.

AUGUST 20, 2020

Alex’s projects, including founding members-only entrepreneurial community Bossbabe, have earned her some serious clout – Fast Company found her ideas so promising they named her one of their “ Top 100 Most Creative People in Business ” in 2016. So in 2018, I finally was able to sell the company. Design and marketing for human nature.

Research Software 244

Research Software Technology Telecommunications User Testing 244

Amplitude

MAY 6, 2020

We are also more connected—tablets, watches, phones, work laptops, TVs, bikes, consoles, and cars to name a few. But customers leave anyway, and the company loses market share and falls further behind. McKinsey , The business value of design, October 2018). Today, we—the product-using public—have more choices.

Data Visualization 140

Data Visualization Reporting Tools Analytic Tools User Testing 140

freshtrax

SEPTEMBER 10, 2019

In this article, we will explore some of traditional media’s creative and innovative survival strategies and how they are working in the Japanese market. On the other hand, according to research conducted by NHK in November 2018 , only 32.5% Source: Information Media trend in Japan 2018. In the United States, 93% of U.S.

User Testing 77

User Testing Research Software Customer Experience Advertising 77

Business of Software Conference

OCTOBER 29, 2018

And so, uh, it’s 2018, uh, whether it’s preferred or not, many of us are starting to think about how can we be good at remote teams because of the advantages that affords because of access to talent because of all the nice things, productivity benefits and things like that. A red, yellow, green, red is like, this is a disaster.

Weak Development Team 79

Weak Development Team Reporting Tools Feedback Software Data Visualization 79

Alchemer Mobile

JUNE 9, 2020

My name is Robi Ganguly and I am the CEO and co-founder of Apptentive. We also know about this in marketing. And like sales, marketing is often trying to drive something in particular, often it’s a sale, but maybe it’s just that next action. Transcript. So we really converse it and know about this in sales.

User Testing 182

User Testing Feedback Software Customer Feedback Data Visualization 182

freshtrax

AUGUST 6, 2019

Have you ever wondered where the name “btrax” comes from? freshtrax is btrax’s blog where readers can find articles on the latest marketing, business, and design trends in Japan and America. The current btrax office has 7 meeting rooms, each named after a typeface. Everyone dressed up for btrax’s 2018 Halloween Party!

User Testing 81

User Testing Customer Experience Naming Customer Feedback 81

Revulytics

SEPTEMBER 28, 2018

The US Patent and Trademark Office recently held its 2018 Trademark Exposition in Washington, D.C., My name, image, and likeness are things that have enabled me to make a living. There is a strong link between unlicensed software and the incidence of malware, according to the 2018 Global Software Survey.

Analytic Tools 75

Analytic Tools Data Visualization Reporting Tools Product Research 75

Intercom, Inc.

JANUARY 10, 2019

On the heels of our 2018 retrospective, we decided to take a look at what product themes and technology are likely to define the year ahead. One of the big success stories for Intercom in 2018 was our app store. Instead of saying “name” with an input field, the bot would ask, “What’s your name?” Short on time?

User Testing 143

User Testing Banking Customer Experience Technical Review 143

ProductCraft

AUGUST 3, 2018

Share Post: Monday, July 30, 2018. Monday, July 30, 2018. Tuesday, July 31, 2018. Tuesday, July 31, 2018. This is a stellar market opportunity! All names have been changed to protect the guilty. © 2018 Pendo.io, all rights reserved. Perspectives. ProductStack. By Tricia Cervenan – Aug.

Customer Experience 74

Customer Experience Feedback Software User Testing Customer Feedback 74

freshtrax

APRIL 25, 2019

According to the research conducted by Marketing Research Camp , 71.5% of Japanese teenagers have known TikTok since of June 2018. These concerns make Japanese users reluctant to use real names and show their faces on social media. Related article] Marketing in Japan – Shyness(?) Why TikTok suddenly became huge in Japan?

Customer Feedback 81

Customer Feedback Research Software User Testing Market Research 81

Gainsight

DECEMBER 10, 2018

Before you say, “ thank u, next ” to 2018, check out Gainsight’s top blog posts, webinars, and resources of 2018. Top 5 Customer Success Blog Posts of 2018. CSM & Product’ Is the New ‘Sales & Marketing’. Top 5 Customer Success Webinars of 2018. Click here to read the blog. The same goes for titles!”.

Webinar 71

Webinar Blog Customer Experience Customer Feedback 71

UX Studio

DECEMBER 14, 2023

I remember my first impression when I came across their name: These people are doing something special and valuable, and I want to be part of it. Fun fact: UX Folio reached the 100 paying users milestone in 2018, October. 2018: Rapid growth As the team grew, we needed more space and also more structure.

Research Software 90

Research Software UX Feedback Software User Testing 90

freshtrax

AUGUST 3, 2021

According to Amy Jin , who spoke at an event by Startup Grind on Women’s Leadership , there are more CEOs named Mike than women CEOs in the world. While still in highschool, Rika started her company, AMF, a marketing startup run entirely by girls in their teens. The startup world is completely male dominated. hayakawagomi.

Research Software 98

Research Software Startups Consulting Education 98

freshtrax

MAY 21, 2019

It’s marketing 101 to be where your customers are. We, as a marketers or business owners, must thoughtfully choose which marketing channels to use to engage with our customers. So, I decided to create a guide to using the LINE messaging app to help you in your Japan marketing campaign endeavors. What is LINE?

Research Software 85

Research Software Reporting Tools Customer Experience User Testing 85

UX Studio: Product Management

JANUARY 11, 2022

UX studio’s clients are rising start-ups and established companies worldwide, like Google, HBO, and Netflix, just to name a few. As an established UX design agency with over ten years of experience, we have worked in fintech, fashion, digital solutions, traveling, education, and healthcare industries, just to name a few.

Research Software 82

Research Software User Testing Customer Experience Data Visualization 82