freshtrax

SEPTEMBER 10, 2019

radiko: Allows users to listen to radio programs on smartphones. radiko is an Internet protocol, simulcast radio service that enables users to live stream local radio programs through computers, smartphones, smart speakers and other devices connected to the internet. Currently, 550,000 users are paid members. Source: Dentsu.

User Testing 77

User Testing Research Software Customer Experience Advertising 77

Gainsight

APRIL 15, 2019

So we’re weeks away from Pulse 2019, and guess where I’m drafting this blog post? By the way, in case you didn’t feel like clicking on last year’s recap blog, this was a picture of me from the time I was writing it—from the hospital: I won’t tempt the fates by speculating about my health around Pulse 2020.

Customer Experience 81

Customer Experience User Testing Customer Feedback Product Research 81

UX Studio

DECEMBER 14, 2023

In the heart of Hungary, we just started to read about ergonomy and user-friendly design, but proper UX research wasn’t part of the process and widespread yet. Our flat company model at the time, enabled the first joiners to form the company together. But UX studio did. Our colleague, Agi is facilitating a workshop at our course.

Research Software 89

Research Software UX Feedback Software User Testing 89

Intercom, Inc.

JANUARY 21, 2020

Mobile apps dominate our digital experiences. People downloaded a record 204 billion of them from the Google and Apple app stores in 2019. Text introduces us to each app, starting with its name, and text guides us to how apps work and what value they provide, from instructions and inputs to settings and disclaimers.

Research Software 291

Research Software User Testing Data Visualization Customer Experience 291

Mind the Product

FEBRUARY 1, 2019

How are those 2019 goals and resolutions coming along? getting a certification (be it scrum, agile, product, coaching … you name it). hitting a specific metric (revenue/users/conversion, etc). Here are three questions you can ask yourself when re-examining your 2019 goals: 1. Take a look at your 2019 goals.

CTO Coach 97

CTO Coach User Testing Research Software Certifications 97

The Product Coalition

FEBRUARY 20, 2019

To be honest, there are many things we’re still iterating on, and refining our processes will just be a constant effort, as it should be in every company. Why you want your dev team involved in your product definition efforts In our particular case, our target customers are developers and engineering managers (and later on, product managers).

Customer Experience 60

Customer Experience Development Feedback Software Reporting Tools 60

UX Studio: Product Management

JUNE 7, 2019

In this blog post I picked out 5 Tech trends of 2019 that keep us steamed up, the newest technology they use and how they affect our work as designers: OT – where does it stand in 2019? IOT – where does it stand in 2019? In 2019 the Internet of Things (IoT) will continue to impact the UX Design industry.

Technical Review 84

Technical Review Data Visualization Artificial Inteligence Analytic Tools 84

Userpilot

JULY 19, 2021

It is not enough to support your users only when they have issues with your product. You have to engage with them at various stages in their user journey for a great customer experience. said that customer experience at most companies needed to improve. What is a customer engagement platform (CEP)?

Analytic Tools 98

Analytic Tools Research Software Reporting Tools Customer Communications 98

Intercom, Inc.

JANUARY 22, 2019

The process generally involves communicating with people from the time they have a basic interest in your product to the point at which they are engaged enough to make a purchase decision. The hard part is converting them into long-term, loyal customers. Get it wrong, and it’s likely the whole experience will be ruined.

User Testing 186

User Testing Customer Experience Customer Feedback Feedback Software 186

Userpilot

DECEMBER 10, 2020

A spate of bad reviews can be a serious obstacle to growth, retention and customer acquisition. But for SaaS companies – when it’s handled correctly – negative feedback can also be one of the fastest routes to improving your product, customer service and even marketing. How to learn from negative user feedback and improve.

User Testing 95

User Testing Feedback Software Customer Feedback Analytic Tools 95

UX Planet

FEBRUARY 2, 2024

The presence of charitable organizations that house donation platforms can also help those in need apart from government efforts (Zhang et al., Based on the IDN Research Institute Report (2019), 7 well-known donation sites in Indonesia include Dompet Dhuafa, Ayo Peduli, Kitabisa, Gandeng Tangan, Wujudkan, Aksi Cepat Tanggap, and Peduli.

Reporting Tools 52

Reporting Tools Research Software User Testing Customer Experience 52

Product Talk

NOVEMBER 13, 2019

Are you looking for the 2019 Product Conference list? The Product Experience and Insights Summit. ACM Intelligent User Interfaces. User Experience Lisbon. Enterprise Experience. User Research London. Find it here. February . IXDA Interaction Week. Milan, Italy. London, UK.

Product Research 185

Product Research Naming Agile Research Software 185

The Product Coalition

MAY 23, 2019

Even if you work for a company that is a house-hold name , you probably have heard inner rumblings on how to implement more effective strategies to reach a wider market and attract new users. There are a number of different marketing methods that businesses are turning to in 2019. Attention Please! for example?—?the

Software Review 60

Software Review Product Research Analytic Tools Feedback Loop 60

Modus Create

AUGUST 15, 2023

Facebook, Chobani, Under Armour, Microsoft, Patagonia, and many other household name brands gained their first national exposure as honorees on the Inc. For the second year in a row, Modus Create received an Atlassian Partner of the Year award for its exceptional customer work. The post For the 9th time, Modus Create makes the Inc.

Customer Experience 52

Customer Experience Consulting Software Engineering Branding 52

Mixpanel

OCTOBER 21, 2019

Quick: name a product built successfully without any data or customer feedback. The 2019 Product Benchmarks Report breaks down the data you need to understand how your product stacks up. What is a good monthly rate of user growth for a business in your vertical? What’s a good weekly growth rate for active users?

Data Visualization 40

Data Visualization Reporting Tools Analytic Tools Feedback Software 40

Mixpanel

OCTOBER 21, 2019

Quick: name a product built successfully without any data or customer feedback. The 2019 Product Benchmarks Report breaks down the data you need to understand how your product stacks up. What is a good monthly rate of user growth for a business in your vertical? What’s a good weekly growth rate for active users?

Data Visualization 40

Data Visualization Reporting Tools Analytic Tools Feedback Software 40

The Product Coalition

JULY 11, 2019

With the increase of options for users and their expectations, it’s getting harder for manufacturers to provide a product that attracts attention. Automotive companies managed to keep their customers satisfied through enhancing their services. Now let’s get to the present year of 2019.

Automotive 61

Automotive Software Developers Software Development Data Visualization 61

Innovatemap

JULY 8, 2021

Jeff founded his Indianapolis startup in early 2019 to help contractors determine the legitimacy of a potential client without needing to send a truck. The primary concern was providing a cohesive visual and consistent story for him to sell and communicate to customers and investors. For Groundwork, we accomplished this mission.

Naming 52

Naming Branding B2C User Testing 52

The Product Coalition

JANUARY 4, 2021

In an effort to help you out this coming year, this article is going to go over some of the most important SEO trends you will need to know in 2021. You want to ensure that no matter how people find and/or interact with your site, they will have a good experience. Navigating your site should also be a breeze.

Data Visualization 89

Data Visualization Customer Experience Analytic Tools Engineering 89

Good Product Manager

SEPTEMBER 6, 2018

Product Management Planning for 2019. Every year around this time, at SiriusDecisions we look ahead to the major trends and areas that b-to-b leaders should be mindful of for the coming year. I’ve been to Minneapolis many times but this will be my first time at this long-running ProductCamp.

Events 74

Events Product Management Product Manager Weak Development Team 74

Indicative

MARCH 29, 2019

User Behavior at a Glance. At Indicative we value our customers’ feedback. User Behavior at a Glance. The tab/window page title now shows your query name, making it easier to organize and keep track of your tabs. You can now explore your users in inverted Segmentation tables. Ask and you shall receive! Interested?

User Testing 40

User Testing Customer Feedback Product Research Customer Experience 40

Gainsight

DECEMBER 10, 2018

Top 5 Customer Success Blog Posts of 2018. You can’t have a business without a product and you can’t maintain a customer base without Customer Success. Gainsight Elements: The Science of Customer Success. How to Calculate 6 Key Customer Success Metrics. What is a Customer Retention Rate and How do I Calculate It?

Webinar 71

Webinar Blog Customer Experience Customer Feedback 71

Userpilot

NOVEMBER 17, 2021

2,000+ customers. Several recognitions, including The Economic Times Startup Award as the 2021 Bootstrap Champ. …and the train isn’t slowing down any time soon. By leveraging content marketing and a solid professional network, Saravana Kumar grew the company from 0 to 250 customers. 5 products. How it started.

Customer Experience 92

Customer Experience User Friction Enterprise Document 92

Good Product Manager

SEPTEMBER 6, 2018

Product Management Planning for 2019. Every year around this time, at SiriusDecisions we look ahead to the major trends and areas that b-to-b leaders should be mindful of for the coming year. I’ve been to Minneapolis many times but this will be my first time at this long-running ProductCamp.

Events 60

Events Product Management Product Manager Weak Development Team 60

Userpilot

MARCH 8, 2022

There are some well-known names as well as new faces on the list, from all over the world – together with their LinkedIn profiles and medium blogs, so you can follow their journeys and insightful posts yourself. Melissa Perri is one of the most recognizable names in Product Management. Your users will thank you one day.

Technical Advisors 113

Technical Advisors Product Research Analytic Tools User Testing 113

Userzoom

MARCH 26, 2020

In order to get realistic insights, you need to provide enough information so users aren’t guessing what they need to do, while also not providing too much information and biasing their chance of succeeding. Other times you won’t be knowledgeable about a particular product you are testing and may need some guidance to write the tasks.

User Testing 94

User Testing Product Research Research Software Data Visualization 94

The Product Coalition

DECEMBER 29, 2022

Food sustainability issues and the promising solution named “Future Food Tech” As far-fetched as it sounds, we may run out of food, just as we have run out of water and agricultural soil. billion in 2019 and is expected to grow to USD 345.22 According to the UN , the global population will reach 8.5 billion by 2030.

Technical Review 134

Technical Review Data Visualization Software Review User Testing 134

The Product Coalition

JULY 10, 2023

By actively supporting marketing efforts, product managers can unlock new avenues for growth and bring innovative ideas to the table. Consumer-generated marketing (CGM) is when companies prompt their customers to create content for their product brand. The purpose is to give customers a voice and to activate the brand’s community.

User Testing 82

User Testing Feedback Software Analytic Tools Data Visualization 82

Izenda

APRIL 13, 2020

People vs Users. Aren’t they just different names for the same thing? In 2012, Twitter CEO Jack Dorsey even urged the tech industry as a whole to completely abandon the term “user.” In 2012, Twitter CEO Jack Dorsey even urged the tech industry as a whole to completely abandon the term “user.” Users vs People.

Customer Experience 60

Customer Experience Product Management Product Manager Entertainment 60

The Product Coalition

JANUARY 5, 2021

And surpassed $100 billion in transactions volume in the process It was a glorious time. What my many, many #lifeinnyc posts didn’t show to others at the time was that I was probably straight-up collapsing into poverty. Venmo processed $100 billion in payments in 2019, up from $62 billion in 2018. I was barely of my twenties.

Reporting Tools 89

Reporting Tools Data Visualization Banking Customer Experience 89

The Product Coalition

DECEMBER 15, 2020

In March 2019, Amazon saw 85 percent of mobile activity coming through its app. users will have made at least one purchase via web browser or mobile app on their mobile device, up from 167.77 Therefore, we decided to share our experience on how to create a product card in a B2C mobile app so that it leaves no doubts among users.

Feedback Software 127

Feedback Software Technical Review User Testing Customer Feedback 127

Amplitude

OCTOBER 30, 2020

My name is Arjun Devgan and I joined Amplitude in May 2019 as its first-ever VP of Global Customer Success. It isn’t clear who first coined the term Customer Success. Product: Our customers genuinely love our product. Product: Our customers genuinely love our product.

Customer Experience 52

Customer Experience Software Review Technical Review B2B 52

The Product Coalition

FEBRUARY 4, 2020

The name is an acronym of four prioritization categories: Must have, Should have, Could have, and Won’t have. If it’s something that has been promised to your users and is a huge driver for the buzz around your upcoming release, it would be a terrible idea to launch without it. To do this, think about the goal you’re trying to reach.

Customer Experience 78

Customer Experience Product Management Product Manager Technical Review 78

Mind the Product

APRIL 9, 2020

That’s Marty Cagan during his talk at the latest PTBKK, held at Tencent Thailand’s office in June 2019. The name of his talk was Product is Hard. Build Better Products with Data-Driven User Experience: A panel discussion with Virot Chiraphadhanakul, Piti Patcharavalai and Four Kositanont.

Naming 151

Naming Reference Definition Presentation 151

Intercom, Inc.

JULY 31, 2019

You might think chatbots are only for customer support, but using them to answer your customers’ questions is just one way to leverage chatbots. 53% of buyers are more likely to buy from a business they can message, so if you’re looking for ways to make your marketing more effective in 2019, live chat is the way to go.

Marketing 177

Marketing User Testing Research Software Embedded Analytics 177

freshtrax

JULY 23, 2019

The following numbers provide basic information about Japan’s physical landscape and demographics to contextualize how different people may experience life there. million (3 times greater than California’s population). Worldometers, 2019 ). World Population Review, 2019 ) ( Statistics Bureau Japan, 2019 ).

User Testing 88

User Testing Data Visualization Customer Feedback Product Research 88

Lenny Rachitsky

FEBRUARY 13, 2024

At Irrational Labs , we surveyed 60 software companies to reflect on their experience with pricing studies. What if we annoy users? Reddit ’s users flipped out. Recruiting participants, writing the study, and analyzing data requires lead time and some expertise. Pricing is one of the biggest levers to growth.

Data Visualization 104

Data Visualization Product Research User Testing Research Software 104