Intercom, Inc.

MARCH 28, 2019

We sat down with Heather to get her take on what it means to be a CMO in 2019. In his book Good to Great , Jim Collins shares a memorable metaphor about leadership by comparing a business to a bus and the leader to a bus driver. jasonlk) March 27, 2019. The post What makes a world-class CMO in 2019? Source: Korn Ferry.

Research Software 117

Research Software Reporting Tools Data Visualization Customer Experience 117

Intercom, Inc.

JUNE 28, 2021

A May 2020 study from BeLong To revealed that demand for its services had increased by 113% since lockdown had begun in March, compared with the same period in 2019. It’s important to share both the positive and negative experiences we’ve had among the community and with others so we can learn from – and relate to – one another. .

Education 223

Education Events Naming Positioning 223

ProductBoard

JANUARY 29, 2019

Find the product management conferences you can’t afford to miss in 2019 with this complete list of every product management conference by region and date. That’s why we’ve compiled a comprehensive list of all the conferences you should watch out for in 2019. The Zurich conference will run November 13-14, 2019. ProductCon.

Research Software 74

Research Software Feedback Software Product Research Product Management 74

Product Talk

JANUARY 9, 2019

I’m in a fortunate position. But as we start 2019, I’m going to take my best stab at what I plan to say yes to this year and what I plan to say no to. For example, I’ve already identified two conferences for 2019 and will be saying no to the rest. The hardest part of my day is saying no to things I shouldn’t be doing.

Product Research 45

Product Research User Testing Webinar Travel 45

Innovatemap

MARCH 17, 2021

Kristin and Katie (2019 Photo). When I think about the many things that drew me to Innovatemap, the presence of women in leadership roles comes to mind immediately. Generally speaking, men are more prevalent in leadership roles, are paid more and promoted faster than women, and make up more of the tech workforce as a whole.

Technical Review 111

Technical Review Reporting Tools Leadership Startups 111

Intercom, Inc.

JULY 16, 2020

Under his leadership, Shopify Plus have grown to support 7,000 brands – including Kylie Cosmetics, Fashion Nova, Steve Madden, Staples and more – who process 11,000 checkouts per minute. As part of its annual Hype Cycle for Digital Marketing and Advertising, Gartner explored the technologies that drove the most value for marketers in 2019.

Reporting Tools 226

Reporting Tools User Testing Customer Experience Artificial Inteligence 226

Product Management Unpacked

APRIL 3, 2020

According to a Gartner report “How to Cultivate Effective ‘Remote Work’ Programs Refreshed 14 May 2019, Published 16 January 2018,” three of the four key challenges are: Mutual lack of trust undermines good remote work intentions. In this post, I focus on the first one: trust. How do you build trust in the workplace?

Weak Development Team 163

Weak Development Team Product Management Product Manager Banking 163

The Product Coalition

MAY 23, 2019

There are a number of different marketing methods that businesses are turning to in 2019. Growth and positive results far more often than not is the product of working effectively with others. By establishing trust, your business is greatly increasing the chances for a positive ROI. or if you are looking to become that person?—?you’d

Software Review 64

Software Review Product Research Analytic Tools Feedback Loop 64

Mind the Product

OCTOBER 8, 2019

On World Product Day 2019 Liam Casey from ski-school platform flaik delivered a talk called “Design Led or Designer Led” to ProductTank Brisbane. We had so much positive feedback after World Product Day that we asked Liam to present his talk again so we could live-stream it to ProductTanks in Sydney and Melbourne.

Research Software 133

Research Software Feedback Software User Testing Leadership 133

Centercode

JANUARY 28, 2019

The 2019 Customer Validation Industry Report showed that despite the high emphasis companies place on customer insights, many professionals are still struggling to get the resources they need. Leadership needs to see proven value before they invest more resources. Read the Full 2019 Customer Validation Industry Survey.

User Testing 63

User Testing Product Research Customer Experience Customer Feedback 63

Intercom, Inc.

JULY 25, 2019

Or is it like, “Hey, if this is a consistent pattern then we need to make sure no one ever repeats, we’ll have a principle about the positive behavior that we want.” It’s the predictability of the leadership team, it’s the predictability of you, of me. There’s a value around being optimistic and positive.

Research Software 209

Research Software Feedback Software Product Research User Testing 209

Gainsight

JUNE 11, 2019

Pulse 2019 is over, but I’m still basking in the afterglow. Go to the Pulse 2019 Recap Page. Go to the Pulse 2019 Recap Page. Human-First Leadership. Go to the Pulse 2019 Recap Page. Go to the Pulse 2019 Recap Page. Go to the Pulse 2019 Recap Page. If you were there, you know what I mean.

Feedback Software 58

Feedback Software Data Visualization Customer Feedback User Testing 58

The Product Coalition

DECEMBER 23, 2022

To make things more eye-opening, between 2017 and 2019, PM job openings in the US alone had already grown in a frenzy: 32% growth from 13.4k We make life easier for our engineers, and ensure what the team is building aligns with leadership and product success. Based on numbers from Product Board, there were only 13.4k

Analytic Tools 146

Analytic Tools Reporting Tools Feedback Software Product Management 146

Amplitude

MAY 29, 2019

Today, I am excited to share that we are growing our leadership team at Amplitude with world-class executives to take on these challenges. Hoang has served in leadership roles at many fast-growth consumer internet startups. and held management positions at NetIQ and Deloitte. We’re hiring. See open roles at Amplitude.

Leadership 49

Leadership Analytic Tools Data Visualization Finance 49

The Product Coalition

JULY 10, 2020

Both positions involve being the keeper of a vision, and both also have to be decision makers by curating ideas from many different sources. A year later, in 2006, she went on to found Care.com, and for the last 14 years she has held the position of Founder, Chairwoman, and CEO. As a Product Manager, you have very little authority.

Product Management 142

Product Management Product Manager Management Management 142

UX Studio: Product Management

FEBRUARY 26, 2019

This puts me in a position to tell endless stories of the heroic work top UX agencies do day after day to fight for a better digital world. Leadership role in the design community. The post Top UX Agencies To Choose From In 2019 appeared first on UX Studio. I have spent more than 15 years with UX design agencies.

UX 80

UX Data Visualization Research Software Analytic Tools 80

Mind the Product

NOVEMBER 13, 2019

And it’s been her experience that Andela plays a positive role in the progression of its employees. Based on these experiences, Oluwatobi decided she should offer support for others on the road to product management and so founded ProductDive in 2019. Getting the Career you Want. ” Spotting the Trends. Learn more.

Product Management 157

Product Management Product Manager Customer Experience Management 157

Imaginary Cloud - Design

JULY 2, 2020

As the Lead Designer at Imaginary Cloud , I conduct most of the interviews for design positions. Published in 2019, Ruined by Design is not a book about hard skills. Mismatch is, without doubt, an essential reading if you have (or want to have) any leadership role in a design project or team.

Books 138

Books Technical Review Research Software Data Visualization 138

Alchemer Mobile

MARCH 17, 2020

By supporting your product through proving ROI ahead of time, you have a stronger business case for scaling your scope, team, budget, and product positioning within the company. This challenge primarily affects people in leadership roles, but keeping the momentum flowing and accelerating is an all-company effort. That’s a big deal.

User Testing 147

User Testing Feedback Software Technical Review Customer Experience 147

Userpilot

AUGUST 22, 2024

Additionally, she completed a Blockchain Strategy Programme at the University of Oxford in 2019. In 2019, Maja expanded her influence as an advisor, working with EKWB, a global leader in PC liquid cooling solutions, where she supported the company’s growth in enterprise and mass-market segments.

Books 105

Books User Testing Analytic Tools Feedback Software 105

UX Studio

DECEMBER 14, 2023

We moved to a new office and introduced the Studio Lead position as a full-time professional support for the researchers and designers on the team. 2019: Flag projects I started 2019 with the news of expecting a baby, so I am sure my narrative of the following 2 years was very different. Business trip in the USA.

Research Software 90

Research Software UX Feedback Software User Testing 90

Userpilot

MARCH 8, 2022

Harvard Business School appointed Perri to teach product management in their MBA program in 2019. Follow her for a good dose of career advice combined with a neverending supply of positive energy. Using her scientific approach to product management, she runs programs such as The CPO Accelerator to grow product leaders.

Technical Advisors 116

Technical Advisors Product Research Analytic Tools User Testing 116

Userpilot

MAY 29, 2024

” Nir’s work focuses on how technology and products can be designed to create positive habits in users. Included in the top 20 best business and leadership books of the year by Amazon. Goodreads Best Science & Technology of 2019 Finalist.

Books 105

Books Research Software User Testing Customer Experience 105

Mind the Product

OCTOBER 21, 2019

Tanya shares her ideas for nurturing a strong product strategy from this year’s #mtpcon London Product Leadership Forum. What can product managers do to make sure they give their product strategy the attention it warrants? It’s about 20 years since Ben Horowitz wrote his now-famous piece “Good Product Manager/Bad Product Manager”.

Product Strategy 176

Product Strategy Strategy Product Research User Testing 176

ProductPlan

MAY 7, 2019

There’s a lot riding on a North Star Metric, since it should not only indicate how the company is performing right now, but it should also forecast the company’s future prospects… and there are plenty of companies that thought they were positioning themselves for greatness only to discover their underlying hypothesis was incorrect.

Customer Experience 98

Customer Experience User Testing Weak Development Team Roadmap 98

The Product Coalition

MAY 15, 2019

As we know it today it has very much become a leadership role?—?servant servant leadership one to be exact?—?a a role which is focused on people and process leadership. Agile expertise aside this leadership style of coaching and cultivating culture does not need to be defined to a particular role, nor do I think it should be.

Product Management 92

Product Management Product Manager User Testing Product Research 92

The Product Coalition

MAY 7, 2020

when searching for a new role back in April 2019, 35% of the results for my search for ‘Senior Product Manager’ in London were project manager roles. are what many in leadership positions have ‘grown up’ with in a career sense and are reluctant to let it go for something new and seemingly more vague.

Weak Development Team 100

Weak Development Team Management Management Customer Experience 100

Intercom, Inc.

APRIL 25, 2019

New employees are onboarding at an astonishing pace, and leadership is developing fresh policies to deal with new issues as they arise, addressing everything from expense reports to employee benefits. Safeguarding and promoting positive culture is a lot like fostering healthy friendships. Making sure culture scales as you grow.

Data Visualization 136

Data Visualization Research Software Reporting Tools User Testing 136

Gainsight

JUNE 4, 2019

Here are the four awards we gave away at Pulse 2019 in San Francisco in May: The Innovation Award: This award honors an innovation in customer success that drove a measurable shift in retention, expansion, adoption, or advocacy. Congratulations to Loopio , the Pulse 2019 Impact Award winner for Innovation.

Development Team Review 8

Development Team Review Technical Review Software Review Customer Experience 8

Gainsight

DECEMBER 10, 2018

Retention is inextricably linked to the amount of effort you put into delivering positive outcomes and experiences to your customers. Helpful for individual contributors and leadership alike. Stepping into 2019 like…. This blog post will go into why your customers are churning and how you can use Customer Success to stop them.

Webinar 71

Webinar Blog Customer Experience Customer Feedback 71

Userzoom

DECEMBER 11, 2019

” As evidenced in the UserZoom State of UX in the Enterprise 2019 report , the combined challenges of embedding research in the product lifecycle and the significant increase in demand for research means hiring some more researchers is not going to be the answer. Everything you need to secure budgets and resources for user research!

Data Visualization 92

Data Visualization User Testing Research Software UX 92

Intercom, Inc.

AUGUST 6, 2020

Our Director of Engineering Jordan Neill spoke with CEO Prashanth Chandrasekar , who took the reins at Stack Overflow in October 2019, about his vision for the community of builders he says are helping to write the script of the future. So now we have reignited that in a positive way, and we hope that that continues. Jordan: Cool.

Feedback Software 143

Feedback Software Reporting Tools Product Research Customer Feedback 143

Business of Software Conference

JUNE 29, 2020

So, you’re investing a little, you get positive feedback, you invest a little bit more, you get more feedback, you invest a little bit more. Somebody else on your leadership team says ‘you know I don’t really like oranges. You probably experience this every week and your leadership meetings. Unsubscribe anytime.

User Testing 59

User Testing Feedback Software Product Research Research Software 59

The Product Coalition

NOVEMBER 7, 2019

Let’s take a look at what Product Managers need to know about hackathons in 2019: The Basics When did hackathons start? For example, at the 2019 San Francisco event, one of the challenges was to create a prototype mobile app, website, or video game for Humana, a MedTech company. Finally, teams need leadership.

Product Management 60

Product Management Product Manager Research Software Management 60

People-First Product Leadership

JULY 30, 2023

” Why don’t more companies encourage positive leadership character? Others perceive positive character as “soft” and lacking qualities which motivate superior performance (see the prior newsletter ). Positive character also encourages trust and helps navigate self-doubt. ” ( article ).

Leadership 52

Leadership Positioning Article Reference 52

Userzoom

DECEMBER 4, 2019

According to our recent State of UX in the Enterprise survey , ‘including research within the product development process’ is now the #1 challenge faced by UX teams in 2019. “I’ve had the best success with this by looking at product roadmaps and talking with product leadership to align on what areas they feel may be a blindspot.

User Testing 116

User Testing Product Research Research Software Customer Feedback 116

Intercom, Inc.

AUGUST 29, 2019

So one of the things I did was I took a step back and said: “This is a really aggressive hiring plan for 2019. One of the things I really value about Stripe is it’s a very open and transparent company that really expects leadership from everywhere within the company. We’re not going to hire anybody.”

Data Visualization 172

Data Visualization Feedback Software Customer Feedback Customer Experience 172