The Product Coalition

MARCH 15, 2023

The importance of good user onboarding Given the variety of different fintech apps available, like banking apps, and trading platforms, convincing people to download yours is a challenge. Set up events to more clearly define what feature adoption means e.g. made a transaction or created a profile. Use an uncluttered, clear UI.

Onboarding KPIs 122

Onboarding KPIs Analytic Tools Research Software Data Visualization 122

Nulab

MAY 27, 2021

In this episode, we invited Huang Weiming , Experience Designer at OCBC Bank to be our guest on the show. Currently, he is a designer with OCBC Bank where he is part of a team that helps craft delightful experiences across different touch-points. For updates, please check out the Nulab Community forum or our Nulab events page.

UX 94

UX Banking Customer Feedback Customer Experience 94

Imaginary Cloud - Design

SEPTEMBER 17, 2020

Raiffeisen Bank International app: a simple example. Some of the apps even allow users to connect the app to a bank account to facilitate and create a more automatic process. These kinds of apps usually have categories like “Events” and “Clothing” while also allowing users to create their own categories.

Customer Experience 136

Customer Experience User Experience User Testing Research Software 136

Amplitude

JANUARY 21, 2021

Muhammed worked to ensure his internal teams had a consistent data model for events and event attributes, mapping the data to the organization’s schema and filling gaps when necessary. In July, Current became the first mobile bank in the U.S. to launch a points rewards system based on debit purchases.

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools Research Software 98

Userpilot

OCTOBER 20, 2023

Use a tool like Userpilot to set and track custom events and see how users interact with your product features. However, an active user utilizing an event planning tool will create events once a month or a couple of times a year. Event-based analytics with Userpilot.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Customer Feedback 105

Mixpanel

JANUARY 12, 2023

For example, if you’re a company like doola , it’s important to know if your audience is searching for “start a US bank account” or “form an LLC” as you build your initial inbound funnels. From 2015-17, Plaid was a modern API for banking data for developers. I love looking at Plaid’s history. It’s incredibly consistent.

Data Visualization 115

Data Visualization User Testing Research Software Product Research 115

Mironov Consulting

DECEMBER 17, 2023

Imagine that a major prospect for our investment banking application needs a custom connector for their legacy stock market analysis app: their trading strategy team uses an old database with obsolete formats for trade type, date/time, currency symbol, etc.   NASDAQ might introduce a new transaction type such as “ post-only.” 

Customer Communications 117

Customer Communications Reporting Tools Artificial Inteligence User Testing 117

Split

JUNE 23, 2022

When we shop online, bank with mobile apps, or collaborate virtually, the digital interaction is becoming as second nature as breathing. David Zarruk, the head of data science at Rappi Bank, believes in the value of data-driven decisions. He stresses the importance of feature-level impact data at the São Paulo-based digital bank.

Analytic Tools 87

Analytic Tools Reporting Tools Data Visualization Banking 87

bpma ProductHub

JUNE 12, 2017

A Boston Women in Product Event Recap. Nearly 60 product professionals attended Boston Women in Product’s event on May 18th to hear speakers present real world examples and varied perspectives on the topic. The event was a great success. The BWP comes together throughout the year in local Boston area events.

Analytic Tools 199

Analytic Tools User Testing Customer Experience Feedback Software 199

SidsAvenue

JUNE 20, 2020

In short, this Covid-19 event has impacted every person on this planet directly or indirectly. To come to the solution, let us draw parallel to the banking system. If I need money, I would go to bank and take a loan if its possible. We do not feel embarrassed to take a loan from bank. Its all anonymous.

Banking 81

Banking Naming Events Testing 81

Business of Software Conference

AUGUST 18, 2023

Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. Join our friendly list for event updates, ideas & inspiration. and internationally. USA 2023 $ 1,695.00 Unsubscribe any time. We will never sell your email address.

Banking 40

Banking Finance Education Leadership 40

Userpilot

JANUARY 15, 2024

The fintech customer experience is a key differentiator between legacy financial services (brick-and-mortar banks) and emerging fintech establishments — such as neobanks, cryptocurrencies, or blockchain wallets — because it shows prospects that your platform is fast, safe, and reliable. Try Userpilot and book a demo today!

Analytic Tools 101

Analytic Tools Feedback Software Reporting Tools Data Visualization 101

Roy Madden

JULY 23, 2021

Imagine you’re an analyst at a bank, and you’re interested in tracking what large companies and competitors are implementing around cryptocurrency and blockchain technology. Find what matters with advanced AI Put the power of AI in your hands, and track Fortune 500 events and trends proactively. Start enterprise trial.

Enterprise 116

Enterprise Banking Customer Feedback Article 116

The Product Guy

DECEMBER 15, 2019

Drew is and experience author and speaker, has written numerous blog posts on Medium, LinkedIn, his company’s (and previous companies’) blog, and national blogs including MindTheProduct, and speaks regularly at events. You can find him on Twitter at [link]. The Best Product with Social Impact. iFundWomen / Maya Brooks.

Technical Advisors 148

Technical Advisors Analytic Tools Product Management Product Manager 148

Userpilot

APRIL 17, 2024

Platforms with scalable pricing models can adapt to your changing needs, ensuring you always have the right level of service without breaking the bank. Behavior monitoring : Utilize feature tags and custom events to monitor user actions, with a visual dashboard for tracking segment behavior. Analyze behavior with Userpilot.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Reporting Tools 103

Lenny Rachitsky

MARCH 26, 2024

This is the front door to your server that allows other applications to access data or trigger events. APIs are everywhere— Meta , Etsy , OpenAI , your bank , your doctor , the weather. For most software product managers, we’re talking about web APIs.

Product Management 103

Product Management Product Manager Data Visualization Management 103

Amplitude

JUNE 24, 2020

From early February to early May, customers sent Amplitude 44% more event data. Note: For this analysis, we normalized daily active user, new user, and event volume data for 600 onboarded, non-trial, in-production applications grouped by industry. Media companies that streamed live events (e.g. Trends by industry.

Data Visualization 111

Data Visualization Reporting Tools Analytic Tools Customer Experience 111

Mironov Consulting

APRIL 12, 2020

Plan-of-record is for features that manage on-premise volunteers and in-person fundraising events, but these suddenly look less urgent. Perhaps swap in group messaging or real-time event streaming or virtual auctions? Build your fan base now , since remote teams are replacing their old tools hour by hour.

Customer Experience 140

Customer Experience Reporting Tools Technical Review Transportation 140

Product Culture

AUGUST 30, 2022

Things like minimum cash in the bank? Event I'm speaking at the Business of Software conference, Boston in person, Sept 26-28, on the topic of Managing Stakeholders. They are most effective when you use them only to keep tabs on the most important issues. So where do you track those important but not desperate issues? First Name.

Banking 52

Banking Software Review Naming Books 52

UX Studio: Product Management

FEBRUARY 13, 2020

If you’re into football, you know that the Super Bowl, arguably the biggest annual sports event in the world, was just on recently with the Kansas City Chiefs winning their second-ever title in 50 years. Service design, event design, UX design or as some of the researchers say, sports experience design. In his study, D.C.

Data Visualization 85

Data Visualization Research Software User Testing Product Research 85

Mixpanel

MAY 4, 2020

Large companies solve this problem by staffing a specialized data team, which sits between writers and readers of the data and builds infrastructure to carefully model raw event data for each analysts’ use case. All of this based only on the raw event data (Watch Video events with durations) that was tracked to Mixpanel originally.

Data Visualization 105

Data Visualization Analytic Tools User Testing Customer Feedback 105

Business of Software Conference

SEPTEMBER 1, 2023

Jaimie Woolf Jamie Woolf will share the Pixar formula for storytelling and show how you can use current or past events with a negative emotional impact as a ‘narrative springboard’ for crafting powerful leadership stories. Join our friendly list for event updates, ideas & inspiration. Unsubscribe any time. It is yours.

Data Visualization 52

Data Visualization Banking Customer Experience Framework 52

Product Talk

MAY 13, 2020

By the time you see revenue (or a lack of it)—whether it’s in a dashboard, cash in the bank, or a cancellation notice from a churned customer—it’s too late to take corrective action. By the time we see them, it’s too late to do anything about them. What is a lagging indicator? It’s something that already happened.

Product Research 355

Product Research User Testing Customer Experience Feedback Software 355

eG Innovations

FEBRUARY 15, 2022

Insurance/Finance: Nationwide Building Society, Starling Bank, AXA, Lloyds Banking Group. ExCeL is only a short distance from our central London office in Baker Street so if you are travelling from further afield and want a longer discussion in the days either side of the event, please do let us know.

Artificial Inteligence 52

Artificial Inteligence Healthcare Government Banking 52

Mixpanel

MAY 5, 2022

In other words, users can connect their bank accounts, go through somewhat traditional finance user signup processes, and buy and sell cryptocurrencies. The user events and properties recorded in Mixpanel can be used in A/B testing to understand which KYC provider or which onboarding flow option truly provides the best onboarding experience.

Analytic Tools 59

Analytic Tools Data Visualization Startups Onboarding KPIs 59

eG Innovations

MARCH 16, 2023

A: HCINFO have significant experience of managing partners and holding events for customers and partners and are well placed to help eG Innovations meet our customer and partner quality and service expectations. ” Q: Why have we entered into this partnership?

Enterprise 52

Enterprise Banking Dashboard Differentiation 52

Modus Create

SEPTEMBER 11, 2023

Although this isn’t viable if you want to have a lot of open-source projects and a community of contributors, it’s less of a concern for highly regulated customers such as banks and pharma companies. Enterprises that run open-source projects often have a separate GHEC account (and budget) to support them.

Enterprise 110

Enterprise Reporting Tools Research Software User Testing 110

Business of Software Conference

JUNE 1, 2023

They were starting to get obvious traction, primarily in the banking community where they could deliver on the challenge of servicing SMBs efficiently and effectively. Go to BoS Conference USA 23 details Book Now Subscribe for new talks, episodes, and events Unsubscribe any time. Don’t expect it all to be a bed of roses.

Banking 40

Banking Startups Engineering Events 40

Business of Software Conference

FEBRUARY 20, 2023

Graduate Cambridge 25 minute walk from BoS Europe venue 15-20 minute taxi ride from BoS Europe venue 10 min e-Scooter ride from BoS Europe venue ( voi app required) £190-260 per night Nestled on the banks of The River Cam, Graduate Cambridge is an idyllic retreat inspired by centuries of rich traditions, storied histories and academic life.

Banking 52

Banking Travel Events Books 52

The Product Coalition

FEBRUARY 22, 2021

The natural state of affairs in any complex organization is that we should, most of the time, be uncertain about future events. Say the yacht is nearing a sand bank that could possibly ground the keel. However, the higher-up, not knowing what the sailor knows, sees the sand bank and raises the alarm.

Agile 118

Agile Weak Development Team Feedback Software Banking 118

freshtrax

MAY 8, 2019

(We will cover this promotion in the next article, “ Mobile Payment in Japan 2019: A Growing Market with Major Challenges ”) To use it, you need to connect your PayPay account with your bank account or Yahoo! You can add balance to your LINE Pay account through your bank account or at convenience stores. Wallet accounts.

Research Software 96

Research Software Banking User Testing Technology 96

Userpilot

JANUARY 9, 2023

Using custom event tags, you can ensure users complete the action, thus improving product activation and customer retention. Contextual communication: Trigger modals, tooltips, banners, hotspots, slideouts, or surveys, based on in-app events. Pendo also doesn’t support custom event triggers for specific user segments.

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Experience 98

The Product Coalition

FEBRUARY 24, 2021

Easier payment and bill reduction Payment can be integrated into medical billing software , digital wallets, bank transfer which help patients to create medical payment plans and no counter required. Also, in some events, healthcare applications offer promotions for using their services for retention purposes.

Healthcare 105

Healthcare Data Visualization Artificial Inteligence User Testing 105

UX Studio

MARCH 12, 2018

The overview of a whole service (when you are not just paying attention to a digital product, but also designing the full online and offline experience of a service such as a museum or a bank) requires several different touchpoints with the users. Digital product with offline events. A few guiding points: The main character.

Data Visualization 107

Data Visualization UX Research Software Analytic Tools 107

Mind the Product

NOVEMBER 13, 2019

. “My job here was to build financial payment products for consumers and banks and that was the beginning of my product management journey,” she says. She made significant achievements, including the build and launch of cardless payment products to over 10 banks in Nigeria. Oluwatobi Otokiti. Sally Brogan.

Product Management 111

Product Management Product Manager Customer Experience Management 111

Userpilot

APRIL 20, 2023

Relevant analytics include event and feature tracking, in-depth funnel analysis , heatmaps , session replays, and retention analysis. A good example might be someone starting online banking because their local branch closed down. Userpilot is a powerful tool to analyze events and track feature usage.

Analytic Tools 95

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 95

Ronke PM

OCTOBER 5, 2023

These exceptional products reside within the recesses of our memory banks, forging a profound connection with our hearts and souls. These power users play a pivotal role in attending customer events like advisory boards and focus groups, offering critical perspectives and insights that guide product enhancements.

User Testing 52

User Testing User Friction Customer Feedback Customer Experience 52