Johanna Rothman

APRIL 4, 2022

Here's a story about how technology changes one day at a time and everything is okay—until it's not. When I started to blog in 2003, I used Blogger. ” I had to hire someone to move my Blogger blog and HTML site from old technology to new technology. Back in February, Feedly rejected both my blog RSS feeds.

Feedback Software 59

Feedback Software Technical Review Blog Technology 59

Gainsight

NOVEMBER 20, 2019

To you this may sound like the tagline of a famous beer commercial , but to us, it’s a core value that we live by every day. In the spirit of “Staying Thirsty” we’ve compiled this list of books, blogs, Slack communities, and podcasts for product-obsessed people that want to develop themselves in and out of the office.

Books 80

Books Blog Feedback Software User Testing 80

Userpilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. What is a SaaS blog?

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

TechEmpower - Product Management

AUGUST 7, 2023

Here’s a graphic from Socal CTO that illustrates the roles as they change over time: In its earliest days, a startup’s top need is often to produce a product. Check out our blog post 53 Questions Developers Should Ask Innovators. Please write us at blog@techempower.com ! The answer is: it depends. And how can you tell?

CTO Coach 104

CTO Coach Fractional CTO CTO Fractional VPE 104

Product Talk

NOVEMBER 8, 2023

Petra teamed up with Product Talk blog editor Melissa Suzuno to compile all of this research into a new book, Strong Product Communities. We’re still trying to figure out what works, what gets people to engage, and what’s helpful, so every month is a wild experiment, but there is a monthly cadence. But we’ll focus on the truth.

Product Research 211

Product Research Books Research Software Analytic Tools 211

Mixpanel

APRIL 18, 2024

Writing up the press release for your theoretical new feature can be a helpful exercise here. For example, if you were getting five support tickets a day and then suddenly began getting 100 after your 10% rollout, that would be a problem. For example, you might expect X users a day, but you aren’t hitting that number.

Data Visualization 101

Data Visualization B2B User Testing Customer Feedback 101

Johanna Rothman

AUGUST 31, 2022

I finished all the video editing for the writing workshop. I still want to write more in the book. 2 columns I want to write. However, some teams (and organizations) use backlogs as if they are roadmaps, with every possible idea in the backlog. First, my WIP status: 4 presentations still (no change from yesterday).

Development 118

Development Workshop Roadmap Systems Review 118

Andrew Chen

JANUARY 3, 2024

First, I did not write much in 2023 (I was busy!!) but am proud of what I published… Blog posts from 2023 How to design a referral program. My main thing these days is starting up and leading the new Games fund at Andreessen Horowitz. How I use AI when blogging and writing.

Books 86

Books ChatGPT Reporting Tools Research Software 86

Lenny Rachitsky

FEBRUARY 11, 2024

This is the one thing that would make your whole day a success if you get it done. Once you know your highlights, you can shape your days around them. Each day is an experiment that you’ll get to run again tomorrow and the day after that. Treat each day as an experiment rather than a judgment of success or failure.

Customer Experience 85

Customer Experience Framework Finance Blog 85

Johanna Rothman

APRIL 14, 2023

Your subscribers don't have to like everything you write—as long as they like most of what you write. Or that you intrigue their interest with your writing. But unless people give you permission to write to them, you can't reach them. But what about blogging and social media? Blogging does work.

Consulting 59

Consulting Workshop Blog Marketing 59

Mixpanel

MARCH 11, 2024

Every Friday for the last few years, the Mode Analytics co-founder has served his many benn.substack subscribers with 2,000- to 4,000-word deep-dives considering everything from how Snowflake could fail to why AI shouldn’t be writing SQL. What led you to start writing your newsletter? The backstory is a little bit funny.

Data Visualization 52

Data Visualization Leadership Entertainment Analytic Tools 52

Intercom, Inc.

SEPTEMBER 29, 2022

I have always enjoyed writing, and learned a lot from the work I did everyday. Since then, the skills and lessons I’ve learned in software engineering have helped me write and publish my own book. Writing is another example of such a skill. Writing skills are my unfair advantage in the world of software engineering.

Software Review 104

Software Review Software Engineering Technical Review User Testing 104

Business of Software Conference

DECEMBER 14, 2023

The biggest takeaway: You should write your own business rules. Cohen starts his presentation by telling a story about how he started blogging in 2009. As a coder and self-professed geek, he knew he didn’t have a great handle on blogging best practices. And perhaps most surprisingly, he realised the writing had become a chore.

Software Review 64

Software Review Weak Development Team User Testing Customer Experience 64

Intercom, Inc.

JANUARY 3, 2020

Rule 1: Not every interaction will benefit from a bot. Some time ago, when chatbots were new and we were still forming our opinion on them, our SVP of Product Paul Adams wrote a blog post discussing their limitations. The next day a foam-lined box arrived at my door that was the perfect size for my laptop.

Customer Experience 222

Customer Experience Messaging Naming Branding 222

Andrew Chen

JULY 31, 2022

Dear readers, This blog is officially back! I’m excited to restart my writing here, after a long hiatus. It took more than three years to write my book, The Cold Start Problem and all my energy went into that. Above: Venice, California. In the meantime, I have some big life (and work) updates: 1) LA Tech Week 2022.

Events 98

Events Startups Books Blog 98

Johanna Rothman

NOVEMBER 13, 2023

Last week, I realized I made several mistakes: It was past time to ask for people to write praise quotes. I had only asked men to write praise quotes. I was angry the day I wrote Tech Managers: Time to Grow Up and Manage Like Humans , but it's still all too true.) I'm finishing the Project Lifecycles book. I was thrilled.

Technical Review 84

Technical Review Books Consulting Definition 84

Lenny Rachitsky

APRIL 2, 2024

An example Say you have 100,000 DAUs and a retention rate of 80%, and for every five users, one of them tells a friend each day to download your app (and they do it). You get 20k new users per day just from word of mouth. One week later we added 1,072 DAUs that day because there were more users to spread the word.

Analytic Tools 118

Analytic Tools Customer Experience Weak Development Team Data Visualization 118

Intercom, Inc.

AUGUST 14, 2018

And it requires massive discipline, because as a founder or early stage employee, time spent writing blog posts, hosting podcasts, or shooting videos is time you’re not doing other work that often seems more urgent or impactful. Not every article we publish here is evergreen but it’s certainly the bulk of our output.

Events 182

Events Article Blog Technical Review 182

Johanna Rothman

MAY 26, 2023

People often ask me how long it takes me to write a book. Every book takes the time it takes. A decade or so later, I'd published several best-selling books, was already writing my blogs, and often spoke at conferences. I started to write what I called “chapter-thingys.” I write evergreen books.

Consulting 93

Consulting Books Workshop Technical Review 93

The Product Coalition

JUNE 19, 2022

As someone who always tried to do everything (as a child I had at least two afternoon activities every day!) when the workday is over, since they couldn’t get to it during the day. To avoid that, I used to recommend that you disappear from the office for a day, or even half a day, and get your work done.

User Testing 128

User Testing Strategy Customer Experience Market Research 128

The Product Coalition

MAY 11, 2021

“Pixabay” Businesses these days leverage advanced technologies as they continue to thrive in this competitive world. These technologies impact business so much that every sector wants to reap its benefits. The cloud storage market is rising every day. with a 14-day free trial. After that, you pay $12.50

Data Visualization 153

Data Visualization Document Technology Customer Experience 153

Ask Benny

JANUARY 30, 2020

I already wrote about it in Product Management Blog Retrospective and in Launch a Podcast like a Product Manager. You can help so many people by writing, podcasting, lecturing, mentoring and many other ways. These days I am blogging, podcasting, mentoring and also had the chance to lecture in front of 1100 people.

Artificial Inteligence 133

Artificial Inteligence Branding Consulting Messaging 133

Ask Benny

JANUARY 30, 2020

I already wrote about it in Product Management Blog Retrospective and in Launch a Podcast like a Product Manager. You can help so many people by writing, podcasting, lecturing, mentoring and many other ways. These days I am blogging, podcasting, mentoring and also had the chance to lecture in front of 1100 people.

Artificial Inteligence 133

Artificial Inteligence Branding Consulting Messaging 133

Mind the Product

NOVEMBER 28, 2019

He writes, he tweets, he regularly speaks at conferences, and with 31,000 Twitter followers (not to mention 26,000 followers to his Medium blog ), he’s a prolific and consistent voice in the study and development of the product management craft. With all these things to cover, there’s a lot of variety in John’s day-to-day work.

CTO Coach 124

CTO Coach Analytic Tools Fractional CTO Research Software 124

Userpilot

APRIL 10, 2024

Try Userpilot and Take Your Self-Service Support to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a knowledge base? Your knowledge base may include blog posts, documentation , case studies, webinars , video tutorials, case studies, and interactive walkthroughs. Book a demo to get started!

Feedback Software 95

Feedback Software Analytic Tools Research Software Data Visualization 95

Intercom, Inc.

JUNE 26, 2019

Writing a good talk involves three key stages: before writing , while writing and after writing , each with their own important steps. I break these stages down into 10 key areas: Before writing. While writing. After writing. Before you write your talk. As you write your talk.

Feedback Software 215

Feedback Software Education Presentation Events 215

Johanna Rothman

MARCH 22, 2023

Back when I wrote Writing Secret 5: Decide on One Ideal Reader , I suggested there was one primary reader and other secondary readers. Nonfiction writing causes people to decide, rethink, or change their actions, all a change of some sort. Or, you might skim this post and say, “Ah, Johanna's talking about writing again.

Data Visualization 88

Data Visualization Workshop Demo Sales Training 88

Roy Madden

JUNE 15, 2021

Back in the day Steve, a tech old-timer, stayed up to date via blogs. As a reader he found it easy to discover interesting new perspectives simply by checking the blog rolls of his favorite writers and visiting the sites they recommended. But as the Internet evolved, Steve found less and less value in blogs. Follow steve.

Technical Review 100

Technical Review Reporting Tools Research Software Systems Review 100

Userpilot

JULY 24, 2023

Every new product launch is equal parts intimidating and exciting. A new product launch should be planned well in advance of the launch day. It includes every action and event designed to build awareness and excitement around a new product and ensure it achieves early success. How to plan a successful product launch strategy?

Product launches 95

Product launches User Testing Product Research ChatGPT 95

Johanna Rothman

MAY 6, 2021

I like to read, as well as to write. However, this time, it's nonfiction for writers—the 2021 Write Stuff Bundle. Yes, I have a book in this bundle— Write a Conference Proposal. If you want to speak at conferences, this book will help you write a proposal. Stefon Mears offers The 30-Day Novel and Beyond!

Workshop 104

Workshop Books Finance Consulting 104

Andrew Chen

JANUARY 15, 2024

Nevertheless, I swear I will never write another book again. (I So this post will be about the messy, annoying, behind the scenes leading up to writing a book like this — it describes a bit the creative process, but also some of the major milestones and lessons learned.

Books 66

Books User Testing Research Software Customer Experience 66

Userpilot

FEBRUARY 25, 2024

Similarly, generative AI applications are helping speed up UX writing and enhance data analytics. No-code tools are gaining popularity Gone are the days when non-tech teams would have to wait for weeks before their app requests get implemented by the dev team. But starting from scratch every time can be disruptive.

Analytic Tools 104

Analytic Tools Data Visualization User Testing Reporting Tools 104

Usersnap

APRIL 29, 2023

” or “Write a sample email to customers announcing a spring sale” The responses may seem to be a bit generic, but that’s because our input was also limited. Write a short email announcing a Labor Day sale on all fiction titles.” Write a brief PRD for this feature.”

ChatGPT 105

ChatGPT Feedback Software Artificial Inteligence Reporting Tools 105

The Product Coalition

MAY 5, 2021

As marketing techniques are evolving every day, you might think that there are different options when it comes to promotional methods. For example, Facebook contests bringers almost 34% of customers on every campaign. Moreover, you must make sure to announce the contest on every marketing channel you are using.

Customer Experience 98

Customer Experience Events Blog Engineering 98

The Product Manager Coach Blog

NOVEMBER 3, 2023

In today’s blog post, I will share with you three important reasons why you should record your wins. I was inspired to write about this after listening to a podcast called Focus on This , created by the productivity company Full Focus. Reason #1: It improves your self-esteem and makes you happier.

Product Management 52

Product Management Product Manager Management Management 52

Intercom, Inc.

NOVEMBER 4, 2021

You wouldn’t expect to find a Brand Studio at every tech startup, but then again, we’ve always enjoyed doing things a little bit differently. They help many creative projects at Intercom come to life and support practically every team with design and creative copywriting needs. Today it’s the turn of our Brand Studio.

Branding 222

Branding Technical Review Customer Experience Systems Review 222

Ronke PM

FEBRUARY 3, 2024

Table of Contents Gratitude Eruptions of Possibilities The End of Product Stewardship Rebounding Final Thoughts Every life faces adversity and hardship. I hope to get the young women who attend my talks or read my blogs to think about their stories and defining moments that pick us. Every new chapter begins at the end of another.

Leadership 52

Leadership Reporting Tools Customer Experience Positioning 52