Intercom, Inc.

APRIL 22, 2021

I’ve been given the opportunity to change my focus a little bit, from infrastructure engineering – which I think is some of the most interesting work that folks get to do, but also a little bit decoupled from the business itself sometimes – to thinking a little bit more holistically. Architect, Tech Lead, Solver, and Right Hand.

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

The Product Coalition

DECEMBER 2, 2020

Running a business involves lots of duties and responsibilities. Problem solver- While product development, the process involves many activities like allocating the right jobs to the right worker. So the product owner has to be a great problem solver to tackle all the things which come in the way.

User Testing 89

User Testing Research Software Product Management Product Manager 89

Bain Public

OCTOBER 4, 2022

He acquired the breadth of experience to find common denominators to make businesses successful through his leadership roles at San Francisco Bay Area startups and high-growth companies. He is a pro in injecting strategies and tactics to monetize his client's businesses. Episode Information. Listen on: Apple , Spotify.

Entertainment 52

Entertainment Customer Experience Leadership B2B 52

UX Planet

FEBRUARY 13, 2024

These professionals typically aren’t able to provide much value when it comes to problem solving or strategy itself, because: a) product owners have already “figured out” the solution and b) designers are meant to execute on someone else’s vision. Where Does Deliverability/Production fit with Templates, Automation and AI.

User Testing 86

User Testing Research Software Technical Review Systems Review 86

Product Innovation Educators

JULY 26, 2021

Skills for product managers to deeply understand customers’ problems and goals. Today we are talking about how to understand what provides value to customers by giving them what they need to solve a problem or complete a task. Be interested in people and curious about them and their problem.

Research Software 116

Research Software Feedback Software Marketing User Testing 116

Product Management University

MARCH 15, 2017

business analyst, subject matter expert (SME) or agile product owner more critical than it has ever been, yet many organizations still insist on combining it with the product manager role. The functional product designer is the “problem solver” that determines how those customer goals and obstacles become product solutions.

Weak Development Team 100

Weak Development Team Customer Experience B2B Differentiation 100

Mind the Product

SEPTEMBER 7, 2018

Product managers are problem finders and problem solvers. But what happens when we become problem creators ? What happens when people who are supposed to be problem finders and problem solvers, actually end up creating problems themselves? Great Power = Great Responsibility. Act With Courage.

Software Review 127

Software Review Technical Review Development Team Review Weak Development Team 127

Gainsight

SEPTEMBER 8, 2023

In today’s rapidly changing business landscape, one thing is certain: Customer Success (CS) is not just a nice-to-have anymore; it’s a necessity to protect and grow your existing revenue. However, businesses quickly realized that successful customer relationships were pivotal for growth and sustainability.

Data Visualization 52

Data Visualization Product Research Reporting Tools Customer Experience 52

Intercom, Inc.

NOVEMBER 17, 2021

Ensure that your customers always receive business critical messages with event-based and schedule-based messaging, granular email subscription settings, and transactional email deliverability features. Are you planning to include WhatsApp business in Intercom? Small problem solvers. Introducing WhatsApp.

Customer Feedback 222

Customer Feedback Data Visualization Customer Experience User Testing 222

bpma ProductHub

SEPTEMBER 6, 2016

If you’re an engineer, you’re a problem-solver by default. The textbook product manager is a problem-finder by default. Succeeding in B2B product management requires a strong comfort zone around the WHO, WHAT and WHY aspects of the market and the business of the customer. Make the Transition in Two Steps.

Engineering 150

Engineering Product Management Product Manager Healthcare 150

The Product Coalition

SEPTEMBER 20, 2018

Problem Solving is essential, but Problem Finding is often the more important mindset to develop What Problem Finding Means & Why It Should Be A Habit Problem Finding is the art of thinking outside of your core responsibilities about what your business needs. This could be a problem.” I got to work.

Research Software 60

Research Software Reporting Tools User Testing Product Research 60

Messages that Matter

AUGUST 28, 2023

It’s in this mental space where your solution to a pressing target buyer problem meet and form a meaningful relationship. Solver, another vendor claiming the “transform” position, was not included in the May 2022 assessment. OneStream was on its way to claiming “conquer complexity” when it changed to “maximize business impact.”

Positioning 52

Positioning B2B Agile Messaging 52

Product Innovation Educators

APRIL 17, 2023

Our guest is Paul Ortchanian , a problem-solver by nature and founder of Bain Public. Often product managers think they’re doing a great job creating value for the customer, but the business might not be getting as much value. It ended up being a very service-oriented business.

Customer Experience 95

Customer Experience Leadership Startups Engineering 95

Product Management University

MARCH 25, 2019

If you’re a techie, you’re a problem-solver by default. The textbook product manager is a problem-finder by default. Succeeding in B2B product management requires a strong comfort zone around the WHO, WHAT and WHY aspects of the market and the business of the customer. Make the Transition in Two Steps.

Product Management 113

Product Management Product Manager Management Management 113

Gainsight

JULY 25, 2022

If your product fuels critical business processes throughout your customer’s organization, then it becomes sticky—and so do your customers. Mehta recently asked the business community, “What drives stickiness?” They rely on your product. They rave about your product. And they take your product with you to new roles.

Research Software 64

Research Software Strategy Customer Experience User Testing 64

Product Management Unpacked

JANUARY 28, 2019

They became my female role models and heroines – strong, intelligent problem-solvers who used their feminine skills to their advantage,” says Kate Hare, Chief Product Officer at Photobucket, to Women 2.0 , a media and tech industry leader in gender equality. “Growing up in the 1970’s, I watched The Bionic Woman and Charlie’s Angels.

Technical Cofounder 106

Technical Cofounder Product Management Product Manager Certifications 106

Product Talk

MARCH 13, 2019

The first course focuses on teaching practitioners how to use design methods to solve business challenges related to learning and organizational change. It’s hard to be Agile when the rest of the business wants fixed delivery dates or wants to dictate requirements. Many business challenges can also be defined as design challenges.

Product Research 201

Product Research Seminar Feedback Software Certifications 201

Bain Public

AUGUST 22, 2022

Bain Public is looking for a talented candidate to join our Product team with a focus on Business and Engineering. As a Product analyst, you’ll work as part of a team of problem solvers engaging in planning the product roadmap while helping drive the scope definition and product development course of action.

Research Software 52

Research Software Technical Advisors Artificial Inteligence Product Research 52

The Product Coalition

NOVEMBER 19, 2020

A guide to problem-Solving for Product Managers and everybody else You look at your watch nervously and then the paper. Some scenarios push you to think slow and carefully, about a problem. Some scenarios push you to think slow and carefully, about a problem. How to look at problems from different lenses.

Wireless 97

Wireless Article User Testing Document 97

Product Innovation Educators

JULY 11, 2022

During his experience he became aware of an opportunity to better serve small businesses that needed to frequently make and manage client appointments. I had the same problem. We were surprised that 100% of the businesses were using technology that was capable of online booking, but none of them had it embedded in their website.

Research Software 100

Research Software Feedback Software Reporting Tools User Testing 100

Bain Public

JANUARY 24, 2022

Bain Public is looking for a talented candidate to join our Product team with a focus on Business and Engineering. As a Product analyst, you’ll work as part of a team of problem solvers engaging in planning the product roadmap while helping drive the scope definition and product development course of action.

Research Software 52

Research Software Technical Advisors Artificial Inteligence Product Research 52

Bain Public

JANUARY 24, 2022

Bain Public is looking for a talented intern to join our Product team with a focus on Business and Engineering. As a Product analyst intern, you’ll work as part of a team of problem solvers engaging in planning the product roadmap while helping drive the scope definition and product development course of action.

Research Software 52

Research Software Technical Advisors Artificial Inteligence Product Research 52

Bain Public

JANUARY 24, 2022

Bain Public is looking for a talented intern to join our Product team with a focus on Business and Engineering. As a Product analyst intern, you’ll work as part of a team of problem solvers engaging in planning the product roadmap while helping drive the scope definition and product development course of action.

Research Software 52

Research Software Technical Advisors Artificial Inteligence Product Research 52

Intercom, Inc.

APRIL 19, 2018

In engineering, you want to move fast, ship often and solve real customer problems. Our team’s mission is to help Intercom evolve, scale and be trusted by every internet business in the world. Rich: In the world we work in today, in this business, there are some harsh realities. Enter our philosophy of Run Less Software.

Research Software 192

Research Software Feedback Software Analytic Tools Customer Communications 192

The Product Guy

FEBRUARY 27, 2018

People are in general more friendly with each other, whereas in New York we’re nice but also more business-focused and to-the-point. Without understanding this culture and how your business fits into it, you won’t be able to build the best team possible. Your team has to work with the culture, not against it. About Stef Orzech.

Engineering 100

Engineering Weak Development Team Technical Review Software Review 100

The Product Guy

APRIL 23, 2019

You go to the market with much fanfare talking about all the problems that you have solved, the quality of your processes, and how you have one of the best teams. It is imperative to understand your user and answer these questions around Why, Who, and What: Why: Why is your team trying to solve a problem by building a product?

Product Research 141

Product Research User Testing Customer Experience Customer Feedback 141

The Product Coalition

FEBRUARY 5, 2021

The main message here… your success as a product leader depends on your team being empowered and solving problems for themselves. <insert long list of common business terms preceded by positive verbs> All of that is true. Effective product management is all about problem solving. Why coaching?

Data Visualization 142

Data Visualization Reporting Tools Embedded Analytics Feedback Software 142

BrainMates

APRIL 21, 2020

We write lengthy market and product requirements detailing the solution we want, “supported” by overly ambitious business cases. We’re stewards within our organisations charged to deploy scarce company-wide resources (yes, engineering, but we also profoundly impact where people across the business spend their precious time).

Onboarding KPIs 80

Onboarding KPIs Product Research Reporting Tools Research Software 80

Amplitude

AUGUST 15, 2019

So you have two (sometimes related) problem flavors: one centered around abusing metrics and low safety, and the other centered around perfectionism and fear of uncertainty. You have two (sometimes related) problem flavors: one centered around abusing metrics and low safety, and the other centered around perfectionism and fear of uncertainty.

Data Visualization 102

Data Visualization Customer Experience User Testing Product Research 102

Modus Create

SEPTEMBER 29, 2020

It’s the word spoken in every business meeting around the world dozens of times per minute, billion of times per day, trillion of times per year. Innovation is just a particularity of a solution, it is a parameter in the whole equation of creating new business and surviving in the new Universe. What is it then?

Customer Experience 98

Customer Experience Banking Technology Framework 98

ProductPlan

JUNE 15, 2021

Additionally, we’ll explore ways to move the needle toward greater inclusivity and, ultimately, better business outcomes. . According to a Harvard Business School study, 41% of women leave a decade after starting in tech, compared to 17% of men. . Where are the Women in Product? Inclusion helps us perform better.

Data Visualization 98

Data Visualization Reporting Tools Product Research Customer Experience 98

Product Talk

OCTOBER 10, 2018

It’s not just about shipping features, but about creating value for both our customers and our businesses. As we evolve toward outcomes, it’s not just about shipping features, it’s about creating value for both our customers and our businesses. We think we’ll solve their problem and then validate with them that we got it right.

Product Research 233

Product Research User Testing Research Software Feedback Software 233

Userpilot

JUNE 29, 2022

Product storytelling is a method of communicating the value of your product by focusing on the user’s problem rather than the product’s features. Great product stories communicate the purpose of the product, what problems it aims to solve, and how it will do so. What is the mission of product storytelling?

Feedback Software 98

Feedback Software User Friction User Testing Customer Experience 98

UX Studio

MARCH 11, 2024

Problem solving has like three depths. The second level: you solve the immediate problem that you’re being given. Business understanding, effective communication and systems thinking. And I offered everybody who I knew that had a business, to do a website for them and mostly just [00:08:00] for free.

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

Sequent Learning

JULY 25, 2022

Good business leaders excel at steering others by articulating a clear vision and a common set of goals – and so it goes with product managers. They can anticipate problems, finesse what’s needed to keep everyone focused, and set the right priorities for the organization. This technique is known as SWOT analysis.

Weak Development Team 40

Weak Development Team Customer Experience Reporting Tools Development 40

Intercom, Inc.

DECEMBER 21, 2021

It’s been 10 years since co-founders Eoghan McCabe , Des Traynor , David Barrett , and Ciaran Lee sat in a small Dublin coffee shop and dreamed of making internet business personal, and we’re still every bit as excited. Zanade Mann , founder of Black Women’s Business Collective. Hubert Palan , founder and CEO of Productboard.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

PMLesson's Ace the PM Interview

FEBRUARY 24, 2020

Data analysts sift through data looking for patterns and solving business problems. With less emphasis on predictive analytics or statistics, data analysts work with various databases to answer business questions and create reports. Wear your interview outfit, set a timer and work problems in front of an audience.

Data Visualization 72

Data Visualization Analytic Tools Artificial Inteligence Reporting Tools 72