Sat.Jan 29, 2022 - Fri.Feb 04, 2022

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3 ways product managers’ roles have evolved – and where they’re headed next

Mind the Product

In this post, we look at three ways product managers’ responsibilities have shifted in the past several years, to better understand what the future of the product management role could hold. [.] Read more » The post 3 ways product managers’ roles have evolved – and where they’re headed next appeared first on Mind the Product.

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How Do You Build a Remote Teams Now, in 2022?

The Product Coalition

Let’s start with something we all know: Almost every organization has had to switch to remote work at some point in the past two years. Some organizations discovered this was better. Others had trouble with it. So when someone today, in 2022, asks a question like “How do we build a remote team?”, my guess is that they aren’t wondering how to do video conferencing, or how to post an ad on LinkedIn, or whether employees want virtual happy hours.

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Product in Practice: Assumption Testing with Engineers at Orion Labs

Product Talk

Engineers are often reluctant to participate in discovery. This is only natural: Through years of bad habits, many of us have shown engineers that we only value them for the code they can write. This is a common mistake that Teresa addressed in a Core Concepts post , saying “We’ve spent the past 30+ years asking engineers to be order takers. We’ve often shut down their ideas before they can fully explain them.

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CX expert Jay Baer on creating experiences that get your customers talking

Intercom, Inc.

Sometime in the 1980s, businesses started outsourcing their call centers to specialized companies in lower-cost locations to reduce operational costs. And further along the line, customer support started being treated as a cost center – a necessary, but non-profitable part of a business. Today, more and more businesses are realizing the true bottom-line impact of creating great customer experiences.

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How To Manage Multiple Product Teams For Successful Development & Delivery

Speaker: Leslie Grandy, Product Executive & Drew Weaver, Senior Program Manager

Effective management of multiple product teams necessitates a skillful coordination and guidance with the objective of aligning efforts towards shared goals. This entails constant communication, efficient task management, and ensuring that each team aligns with the broader organizational objectives. We can think about this like conducting an orchestra, where diverse efforts are harmonized toward a unified outcome. 🎯 Proficiency in these skills empowers product managers to navigate comple

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Why Do Organizations Need DevOps? Picking the Right Tool - Kovair Blog

Product Management Today Submitted Articles

Get information on - Why Do Organizations Need DevOps? Picking the Right Tool , follow Kovair Blog for letest information and updates on software development and information technology.

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Three Wrong Reasons to Give Up on Product-led Growth

The Product Coalition

Product-led growth is one of the hottest topics in our industry. Some people swear by the name of it, while others disregard it completely. One way or the other, if you are in B2B SaaS, this is a discussion-worthy topic. Don’t decide based on the wrong reasons. Photo by R Khalil from Pexels Product-led growth (PLG) seems to be everywhere these days.

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Transform the way you share your work: Tricks from Hollywood’s publicity playbook

Intercom, Inc.

At Intercom, we believe in the power of sharing cross-functionally. Seeking feedback at various stages of a project helps avoid bottlenecks and silos, and ultimately drives business impact. Diving into a new project is an exciting challenge, but it takes time to develop context, address stakeholder needs, and meaningfully understand the problem. Without even realizing it, we begin to work with blinders on.

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Beyond the Core Product Team

The Product Guy

You must learn how to influence people that can directly and indirectly impact the launch of your product. Watch and learn more from product management expert, Tanya Koshy.

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Design for cognitive Bias by David Dylan Thomas

Mind the Product

In this talk David Dylan Thomas, the author of Design for Cognitive Bias, uses real-world examples to identify some particularly harmful biases that frequently lead users to make bad decisions. [.] Read more » The post Design for cognitive Bias by David Dylan Thomas appeared first on Mind the Product.

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Generative AI Deep Dive: Advancing from Proof of Concept to Production

Speaker: Maher Hanafi, VP of Engineering at Betterworks & Tony Karrer, CTO at Aggregage

Executive leaders and board members are pushing their teams to adopt Generative AI to gain a competitive edge, save money, and otherwise take advantage of the promise of this new era of artificial intelligence. There's no question that it is challenging to figure out where to focus and how to advance when it’s a new field that is evolving everyday. 💡 This new webinar featuring Maher Hanafi, VP of Engineering at Betterworks, will explore a practical framework to transform Generative AI pr

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How to Use Product Analytics to Collect Targeted Customer Feedback

The Product Coalition

A key ingredient to build a better product is customer feedback. There are various ways to collect customer feedback that include customer surveys through sales executives, feedback forms, focused interviews, etc. In my opinion, these traditional methods followed by many companies are inefficient as they take long hours, are outdated quickly, have a low response rate, and are subjective.

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Customer Support: Bridge the expectation gap in 2022

Intercom, Inc.

The digital landscape has undergone major change since the arrival of COVID-19. As the masses migrated online, digital transformation has accelerated by roughly five years. With a new bar set for what is achievable digitally, customer expectations have grown in correlation – particularly when it comes to support, its availability, and the quality of the customer experience. .

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Over-orchestrated: what happens when your team is too in-sync

Atlassian

Subscribe to Work Life Get stories like this in your inbox Subscribe. 5-second summary. Team cohesion is an important component of high-performing teams. Too much team cohesion can mean that individuals focus on coming to an agreement rather than finding the best idea. Encouraging a culture of healthy dissent can help prevent this – but only if team members feel psychologically safe.

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Leading product research with empathy

Mind the Product

Research and empathy don’t always seem to go hand-in-hand. However, in this article, we will discuss how the former needs the latter in order to target customers and specific niches. [.] Read more » The post Leading product research with empathy appeared first on Mind the Product.

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Leading the Development of Profitable and Sustainable Products

Speaker: Jason Tanner

While growth of software-enabled solutions generates momentum, growth alone is not enough to ensure sustainability. The probability of success dramatically improves with early planning for profitability. A sustainable business model contains a system of interrelated choices made not once but over time. Join this webinar for an iterative approach to ensuring solution, economic and relationship sustainability.

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Managing AI Products

The Product Coalition

Feasibility, Desirability and Viability Henrik Skogström / January 17, 2022 Image by author As machine learning creeps into the mainstream of digital products, understanding the basics of machine learning is becoming more relevant to many product managers. Product people today are a rather heterogeneous bunch. For some, the focus is heavily on user experience (for example, if the main value proposition revolves around a killer UI), while others already manage products that require deep understan

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Announcing Intercom’s new program for venture-backed startups

Intercom, Inc.

We are delighted to share that we are officially launching our new program for fast-growing, venture-backed startups. We’re working with venture capital, accelerator, incubator, and technology partners to help founders bring the best communication experience to their customers. The program is best suited to high-growth Seed and Series A startups, and has already partnered with Bessemer Venture Partners, Kleiner Perkins, Index Ventures, OnDeck, Kaszek, Dogpatch, USV, Uncork, Kima & Atlantic B

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A Clever Product Manager Saves A Bookstore In The Era Of Amazon

The Accidental Product Manager

: It is possible to both survive and thrive even when you are facing Amazon Image Credit: darwin.wins. If there is one job that most of us would agree that we would not like to have these days, it’s any job in which we would be going up against Amazon. They have spread into so many different areas that it is becoming harder and harder to avoid competing with them.

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SUNDAY REWIND: How bad ideas get on the product roadmap

Mind the Product

How do we all get to that point where we have doubts against multiple items on the product roadmap, and what can we do to mitigate it? In this Sunday Rewind, we look back to insights by Christian Bonilla in his guest-authored post. [.] Read more » The post SUNDAY REWIND: How bad ideas get on the product roadmap appeared first on Mind the Product.

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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The Lean Product Playbook Summary?—?achieving Product-Market Fit in 6 steps

The Product Coalition

The Lean Product Playbook Summary?—?How to Find Product-Market Fit “Main reason why most of the products fail is due to lack of product-market fit.” ~Dan Olsen Product-Market Fit is inarguably one of the main factors deciding on product success or failure. But what product-market fit is, exactly? And how to achieve it? This article is inspired by the book The Lean Product Playbook: How to Innovate with Minimum Viable Products and Rapid Customer Feedback by Dan Olsen and aims to describe two esse

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How to Get a Friend to Put Away Their Phone Without Being a Jerk

Nir Eyal

Are we ever exclusively in our friends’ company? Our phones are almost assuredly present and ready to interrupt us with a poorly timed notification. Who hasn’t seen a friend divert their attention, mid-conversation, to reflexively check their phone? Most of us simply accept these interruptions as a consequence of our times. But there's something you can do about it.

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The next big thing entrepreneurs and corporate innovators need to consider

Strategyzer

You have one job as an entrepreneur or corporate innovator. That’s to find a successful new value proposition and business model.

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Celebrating 150 episodes: The Product Experience podcast

Mind the Product

After over three years on The Product Experience, we have reached our 150th episode! In this compilation episode on the podcast, we look back at the highlights from some of our favourite shows. [.] Read more » The post Celebrating 150 episodes: The Product Experience podcast appeared first on Mind the Product.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Defining the Right Product Culture in High Growth Companies

The Product Coalition

In the past few jobs I’ve had (and excluding the time I started my own company), I’ve gotten in the habit of asking one question right off the bat. (OK, it’s really two questions in one.) You see, whenever I would join a new company, I would spend much of my time meeting with engineering, sales, product management, and design marketing leaders and support.

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First Impressions Matter: Why New Users Should Discover Your Product’s “A-ha!” Moments Quickly

ProductCraft

I recently attended an event where the keynote speaker was talking about Todd Olson’s book, “The Product Led Organization.” Out of all of the great content in this talk, the concept of “a-ha!” moments seemed to strike the audience (who were mostly enterprise software product and UX professionals) the most. What are “a-ha!” moments? An. Read more » The post First Impressions Matter: Why New Users Should Discover Your Product’s “A-ha!

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370: Yes, you can facilitate with confidence – with Tom Henschel

Product Innovation Educators

How product managers can get people talking. Today we are talking about being a better facilitator. The ability to get a group of people to work together, exploring a problem, coming up with ideas, making a decision, and more, is a valuable capability for an organization. It is also a great capability for product managers and leaders. If you are not good at this yet, this discussion is perfect for you.

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From engineering to product management at Google

Mind the Product

In this ProductTank Exeter talk, Stephanie Hannon, then Senior Director of Product Management at Google, sits down with Thor Mitchell for a Fireside chat to discuss what it’s like being a product manager and the things she’s learned over her career. [.] Read more » The post From engineering to product management at Google appeared first on Mind the Product.

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Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

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Avoid the Strategy Templates Myth. Do this Instead.

The Product Coalition

One of the most typical requests of people looking to learn about or deploy a product strategy is, “ where is the template I can use to fill it with all my …ideas… ”. Or “ where can I find a good strategy document from another company I can inspire on? ” In theory, this sounds like a great question to ask! You would know what sections to pay attention to, confirm how it should look, avoid missing any significant part, and have a solid argument to share with peers and stakeholders when they ask w

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Feeds and Folders

Roy Madden

If you’ve popped into Feedly today, you might notice something’s…different. We are introducing a new naming convention: we are calling RSS feeds and all the other streams of content you can follow in Feedly (Twitter, Reddit, Newsletters) feeds and we are calling the object you use to organize/group your feeds folder. Add the TechCrunch feed to one of your folders.

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Website Feedback Tool: A new way to stress-free customer feedback

Usersnap

Working on new design drafts and website prototypes take a lot of patience and knowledge. When you consider the feedback part of the process it takes even longer. This is why you need a website feedback tool at your side to get you across the finish line. Email threads, Slack chats, phone calls and meetings – that’s how the feedback is collected and managed.