Sat.Oct 03, 2020 - Fri.Oct 09, 2020

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A Brief Guide to Product Discovery

Roman Pichler

What is Product Discovery? Product discovery describes the activities required to determine if and why a product should be developed and offered. This increases the chances of creating a product that users actually want and need and achieving product success. Carrying out product discovery involves answering the following questions: What is the specific value the product should create for the users and customers?

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Product Led Growth: Your Job Just Got Bigger or Changed Completely

Product Management University

In theory, and I emphasize in theory, the impact of a product led growth model should be very minimal on product management. For product marketing, it pretty much changes everything. What is Product Led Growth? Product led growth is a business model for taking a product-as-a-service (PaaS) or software-as-a-service (SaaS) to market and gaining market share.

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Overcoming impostor syndrome – tips for dealing with self-doubt

Intercom, Inc.

Our work lives are riddled with anxieties. Many of them are natural and fleeting, and we deal with them. One that can haunt people, however, is impostor syndrome. The belief that we are a fraud, doubting our accomplishments and talents. “If you’re anxious about your abilities a lot of the time anyway, you’re 1,000x more so when performance review period comes around” Each year (twice a year in my case), that feeling is amplified considerably by the dreaded performance rev

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AARRR vs RARRA: Pirate Metrics Explained

Mind the Product

Pirates metrics have become a popular model for business growth — but what are they and do they actually lead you to that buried treasure? First presented by Dave McClure in his presentation “Startup Metrics for Pirates” in 2007, the AARRR method was originally meant for tracking product marketing and management and focused on acquisition. However, [.].

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Mastering Apache Airflow® 3.0: What’s New (and What’s Next) for Data Orchestration

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

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A Strategy Alone is Not Enough: How to Building Strategic Alignment in Your Organization

The Product Coalition

“adaptable CEOs spent significantly more of their time — as much as 50% — thinking about the long term.” — HBR, ‘What Sets Successful CEOs… Continue reading on Product Coalition ».

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Bought-in and paid for: how Atlassian bridge the gap from freemium to enterprise sales

Intercom, Inc.

Freemium’s a great way to acquire lots of customers relatively quickly and easily, but the job of converting them to using a paid product is where the rubber meets the road. And the challenge is a lot harder in an enterprise context, where the buyer and the user aren’t necessarily one and the same person. Many businesses struggle to strike a balance between freemium’s light-touch customer engagement with the more involved enterprise sales process.

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Building health-tech products when the rules are still being written, by Joe Rinaldi Johnson

Mind the Product

In this ProductTank London talk, Joe Rinaldi Johnson shares what he’s learned in 10 years of navigating the challenging and highly regulated field of healthcare. He is the Chief Product Officer at Zava, a digital healthcare company offering remote diagnosis and prescriptions. If you, like Joe, feel there is a lack of resources about product management in [.].

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Why Do Product Discovery?

The Product Coalition

Many teams and organisations jump into build mode too early. Then they build something that customers reject, they miss the mark, or they need extra budget to get it there. When you suggest a Product Discovery as a way to help get better results it gets rejected. This article is a way to answer the question: “Why do Product Discovery?” In its simplest form, the core reason for doing a Product Discovery is to increase your level of certainty that you’re addressing the right problem, for the right

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Google Play In-app Ratings and Reviews API Changes: What’s New and How to Adapt Your Strategy

Alchemer Mobile

Google recently announced big changes to its Play Store in-app review API. The changes will have a sweeping impact on how app publishers prompt for ratings and feedback, as well as changes in what consumers expect from experiences with their favorite Android apps. This post outlines the four main changes app publishers need to be aware of, along with how the shifts will impact existing cross-industry ratings and reviews strategies.

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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Why conversational customer support is a key strategic investment

Intercom, Inc.

In the not-too-distant past, customer support was seen as a hassle, a cost that had to be borne but which was really just a tax on success. If it wasn’t for those pesky customers with problems, profits would be through the roof, right? There is no escaping the fact that supporting your customers costs money. But with customers expecting faster and more personalized experiences, providing great conversational customer support is no longer optional – it’s essential to business survival. “Sup

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Empowered Teams and Decision Agility

Mind the Product

In this MTP Leader panel discussion, leaders Adaora Asala, Jen Taylor, and Jeremy Toeman joined Emily Tate to discuss empowered teams and decision agility. They cover how and where leaders should get involved in decisions, the struggles all leaders have in letting go of decisions as we move into leadership roles, and what our roles [.]. Read More. The post Empowered Teams and Decision Agility appeared first on Mind the Product.

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Product Operations: Unlock Your Product Team’s Full Potential

The Product Coalition

Building great products is hard. It’s even harder when product managers and engineers are bogged down with work that distracts them from their highest leverage activities of identifying problems and building products people want to use to solve those problems. To unburden their teams, companies like Facebook, Google, and others have turned to product operations, whose job is to help product teams achieve better outcomes.

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Asking Better Questions

Amplitude

At Amplitude, I facilitate lots of workshops. Many of these workshops center around deciding what to measure. This starts, of course, with asking good questions. Good questions help teams focus their measurement/telemetry efforts, and increase the likelihood that what they measure will enable valuable insights. A couple of well chosen events and event properties beat out a firehose of data and/or an autotrack solution any day.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Gaming Analytics: How to Leverage Your Customer Data for Sustained Business Growth

Indicative

Gaming data is one of the most valuable sources of information out there. . With 2.7 billion video gamers around the world — and 16% of U.S. gamers’ weekly leisure time going to playing games as of 2018 — companies are sitting on treasure troves of insight. You need an analytics solution and data strategy that can help make that information useful. .

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Building Products in AsiaPac – Colin Pal and Adrienne Tan on The Product Experience [rebroadcast]

Mind the Product

As we’ve got an Ask Me Anything session with Colin Pal coming up soon (October 14th), we’re re-broadcasting this episode from earlier in the year so that you can get to know Colin and prep some questions for him! The AMA is for Prioritised and MTP Leader members so if you’re not a member yet, [.]. Read More. The post Building Products in AsiaPac – Colin Pal and Adrienne Tan on The Product Experience [rebroadcast] appeared first on Mind the Product.

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How on-demand apps are transforming and modernizing businesses?

The Product Coalition

On-demand apps have created a huge stir in the market after their launch. The tech-savvy people were the first once to adopt these on-demand apps. The current scenario where the people do not have time to complete their household chores these on-demand apps came to the rescue. With so much demand in the market to get the tasks completed at the click of a button, many industries are trying to invest in this platform.

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Asking Better Questions

Amplitude

At Amplitude, I facilitate lots of workshops. Many of these workshops center around deciding what to measure. This starts, of course, with asking good questions. Good questions help teams focus their measurement/telemetry efforts, and increase the likelihood that what they measure will enable valuable insights. A couple of well chosen events and event properties beat out a firehose of data and/or an autotrack solution any day.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Drive Growth by Picking the Right Lane — A Customer Acquisition Playbook for Consumer Startups

First Round Review

In Dan Hockenmaier's and Lenny Rachitsky's experience, founders are often surprised to learn that there are very few routes to scalable new customer acquisition. Here, this duo unpacks the three ways drive consumer startup growth, offering a detailed framework and set of case studies for accelerating in each lane.

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The Top Five Hidden Challenges of Enterprise Product Management

Mind the Product

Product management is a field that continues to evolve from the early days of desktop software to where we are currently. Many companies like Pragmatic, 280 Group offer product management training and even certification. They do a great job in laying out fundamentals like personas, understanding your customer, market problems, requirements and so on.

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Are you a Missionary or a Mercenary?

The Product Coalition

Learn how to apply 4 categories of metrics to improve your product and your career. Continue reading on Product Coalition ».

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What Lifecycle or Agile Approach Fits Your Context? Part 1, Serial Lifecycles

Johanna Rothman

Are you trying to make an agile framework or approach work? Maybe you have technical or schedule risk. Maybe you've received a mandate to “go agile.” Maybe you'd like to experiment with better ways of working. Or, maybe you're trying to fit an agile framework into your current processes—and you've got a mess. You're not getting the results you want.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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5 Roadmap Templates for SaaS Businesses

ProductPlan

Roadmaps are a unique tool for creating and maintaining stakeholder alignment, resource planning, and budgeting purposes. But what happens when you’re managing a product that is being continually updated? This is the situation for countless SaaS product management professionals lucky enough to manage products via this model. When the only things standing between you and your customers seeing an update is deciding to push code to production, things can get fast and furious in a hurry.

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Predictive Tech and Data Ethics: Part 1 – the Pros and Cons

Mind the Product

As someone once said, technology companies are quick to focus on what they can do, but not so quick to examine “the how they do it”. Predictive technology may be speeding up digital transformation and be an integral part of our digital lives, but it comes with implications for data privacy and the potential to [.]. Read More. The post Predictive Tech and Data Ethics: Part 1 – the Pros and Cons appeared first on Mind the Product.

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Dependency Management: Are you at Level 1 or Level 5?

The Product Coalition

Dependencies are an epidemic in software development. Rate your org and learn how to evolve from Level 1-to Level 5. Continue reading on Product Coalition ».

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Managers: Make Work Easier for Working Mothers

Johanna Rothman

Everyone feels the pressure right now. Many managers feel pressure to deliver more and better products and services. That pressure rolls downhill to the people doing the work. And, the people doing the work, especially if they're parents? Well, they clearly made the wrong choice to bring children into the world in the last eight years. Otherwise, they wouldn't be in such trouble now.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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Handling Life Transitions: Interview with Bruce Feiler

Nir Eyal

The post Handling Life Transitions: Interview with Bruce Feiler appeared first on Nir and Far.

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Books For Product Managers: THE Curated list

NextBigWhat

Product Management. The post Books For Product Managers: THE Curated list appeared first on NextBigWhat.

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Solve your Product Problems with the Right Experiments

The Product Coalition

How to Drive Business Value with Truly Powerful Hypotheses Continue reading on Product Coalition ».