UX Planet

AUGUST 8, 2024

Take care of accessibility guidelines while designing tooltips. Since tooltips can overlap the UI elements, place them in a position that does not interrupt the user flow. Deciding on styling guidelines helps to create consistent tooltips. Tooltips need to adjust their position intelligently. Avoid using technical jargon.

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User Testing Customer Experience Customer Feedback Feedback Software 98

UX Planet

JUNE 17, 2025

Strategic UI Anchoring There are two primary ways to position UI in AR/VR: World-Anchored UI : Panels fixed in the environment (e.g., What Is Spatial UX Design? Spatial UX is the discipline of designing user experiences where digital content exists in 3D physical space. Embed UI into the spatial world rather than layering on top.

Feedback Software 52

Feedback Software UX User Testing Data Visualization 52

Alchemer Mobile

FEBRUARY 2, 2021

The first step of any go-to-market strategy is to lock in a compelling positioning statement: Who is your app intended for? Now it’s time to put your app and positioning to the test. RESEARCH APP SUBMISSION GUIDELINES. And the best way to give your customers a positive experience ? App marketing at its most basic.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Sachin Rekhi

JANUARY 26, 2020

Consistent Scoring Guideline. It's important that you establish a single consistent scoring guideline across the entire team so that anyone can reliably score OKRs and so the definitions are consistent and clear. The specific scoring guidelines don't matter as much as ensuring consistency throughout your organization.

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Customer Experience User Testing Customer Feedback Weak Development Team 213

UX Planet

JANUARY 18, 2025

However, were working hard to improve communication and create a positive work environment. Weve also established clear guidelines to ensure that any necessary changes to the legacy system are carefully considered and, whenever possible, incorporated into the newdesign. This meant building a team from the ground up.

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Customer Feedback Systems Review UX Workshop 106

UX Planet

OCTOBER 28, 2024

Just as the standardisation of brands through corporate brand guidelines once signalled the end of exploration in advertising agencies, the standardisation of user interfaces through unified patterns and design systems now marks a similar trend in digital product design. After all, people like order.

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Research Software Analytic Tools Data Visualization Web Development 94

Folding Burritos

FEBRUARY 13, 2018

This post is about making these ideas concrete through a set of guidelines, templates, and JIRA+Excel tips so you can create effective status and progress reports quickly, have less meetings , and get out of the building , which is where you need to be.

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Data Visualization Reporting Tools Technical Review Customer Experience 397

Mind the Product

APRIL 21, 2020

In this ProductTank London talk, Aeneas McDonnell , Director of Product at The Times and Sunday Times shares with us some guidelines on how we as product people can be leaders without having clear authority. Positioning to lead. In this world, it’s indicated that you generally need to be in a position of authority in order to lead.

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Leadership Positioning Vision 159

Mind the Product

AUGUST 30, 2019

Marie points to the change from the initial positive vibe and optimism that surrounded the early years of some of Silicon Valley’s most successful companies, such as Facebook and Twitter. We need to develop a new set of guidelines for a new era in tech, outlining how to interact with our users, regulators, and society.

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Technology Presentation Positioning Development 148

Mind the Product

JANUARY 3, 2020

There have been some positive moves in recent times, in part driven by legal requirements, and big tech companies now have accessibility officers and accessibility teams. We studied the Web Content Accessibility Guidelines, WCAG 2.1. According to the World Health Organisation, globally there were 2.2 The iTaxi app.

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Data Visualization User Testing Customer Experience Product Research 203

The Product Coalition

JUNE 21, 2021

Governments maintained this position not just by imposing lockdowns, but unintentionally endorsed the idea of using online services whenever and wherever possible. This is why the Web Content Accessibility Guidelines (WCAG) were established. Read the Web Content Accessibility Guidelines (WCAG) 2.1 for guidance on implementation.

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Research Software Data Visualization Software Review Technical Review 158

The Product Coalition

JANUARY 15, 2021

What is the best way to make use of Google Play In-App Review API Standard Developer Guidelines to help you decide when to request in-app reviews from users: Trigger the in-app review flow after a user has experienced enough of your app or game to provide useful feedback.

Feedback Software 168

Feedback Software Systems Review Software Review Reporting Tools 168

Intercom, Inc.

FEBRUARY 20, 2020

The keyword here being “negative” A new book by Buster Benson suggests that, when approached with a positive mindset, arguments can be opportunities for understanding, for new ideas, and ultimately for growth – if we’re willing to check our natural physical reactions and lean into the moment, that is. Short on time?

Data Visualization 232

Data Visualization Weak Development Team Product Research Research Software 232

Generation Focus

JULY 20, 2021

In this post, we’re sharing guidelines to keep in mind when you are conducting interviews with users to help you generate valuable insights from your interviews, as well as create a positive experience for the participants. Hold a safe & supportive space.

Customer Feedback 62

Customer Feedback Data Visualization User Testing Product Research 62

Generation Focus

JULY 20, 2021

In this post, we’re sharing guidelines to keep in mind when you are conducting interviews with users to help you generate valuable insights from your interviews, as well as create a positive experience for the participants. Hold a safe & supportive space.

Customer Feedback 62

Customer Feedback Data Visualization User Testing Product Research 62

Product Culture

JANUARY 8, 2025

Assume positive intent - We all want to solve this problem, even if we approach it differently. Here are some guidelines: Speak Melissa Appel and I will be speaking at Product Head's online event , on Building Bridges, Not Barriers, January 16. You will receive an email asking you to confirm your subscription.

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Workshop Roadmap Naming Presentation 52

The Product Coalition

SEPTEMBER 21, 2020

10 guidelines to design high impact experiments. By testing variations of a design or user flow you can learn what your user base is most receptive to, regardless of your brand guidelines. Here are 10 guidelines to design high impact experiments. Part 2 of series on experimentation When should product managers experiment?

Customer Experience 167

Customer Experience Data Visualization User Testing Product Research 167

Intercom, Inc.

DECEMBER 5, 2018

What we achieved is making our web Messenger accessible and compliant with the Web Content Accessibility Guidelines 2.0 The Web Content Accessibility Guidelines (WCAG) are a shared set of technical standards that explain how to make web content accessible to people with disabilities. position : absolute !

User Testing 150

User Testing Customer Experience Engineering Messaging 150

Intercom, Inc.

AUGUST 21, 2019

It’s completely organic, with users deciding to share their thoughts based on their positive or negative experiences. In addition, change-related anxiety and uncertainty are reported as being two of the key aspects standing in the way of product adoption – something positive reviews can help to alleviate. Is it what you expect?

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Software Review Technical Review Reporting Tools Research Software 172

Product Management University

JULY 25, 2018

Follow three simple guidelines to differentiate with credibility and boost your win rates. By following guideline #1 your buyers will be much more engaged because you’re speaking a language they understand. Stress-Out Your Buyers (a little) For More Effective Product Positioning. Case closed! Related Articles.

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Demo Presentation Differentiation Positioning 113

Intercom, Inc.

SEPTEMBER 24, 2019

Drives positive change. Process work: For example, contributing to our team guidelines, like our Principles. and the impact of that work (the “so what?”), to ensure that you have made a meaningful and positive change. Is easy to use and understandable. Is well crafted and polished. Is recognized broadly as being valuable.

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Feedback Software Leadership Framework Software Review 222

Product Talk

JUNE 19, 2024

So I want to share four guidelines to keep in mind when choosing generative AI tools to support your discovery efforts. We interview so that we can learn how we can positively intervene in their lives. The large TV screen was the focal point, perfectly positioned for optimal viewing. We aren’t overly positive about everything.

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Generative AI Product Research Feedback Software Analytic Tools 335

The Product Coalition

MARCH 10, 2021

Photo by Josh Calabrese on Unsplash A team working agreement is essentially a documented set of ground rules that a team creates to hold each other accountable to positive behaviors. The guidelines express how the team wants to work together. In short, team norms are guidelines for team member relationships.

Research Software 158

Research Software Webinar Product Research Customer Experience 158

Folding Burritos

DECEMBER 7, 2017

This of course varies widely and depends on each product’s characteristics; however, it is an easy metric to use as guideline. If your organization doesn’t see the value in customer feedback, find a way to get some, and show it to people in leadership positions. Uses and definition of different kinds of segmentation.

User Testing 249

User Testing Customer Feedback Feedback Software Customer Experience 249

Intercom, Inc.

JULY 6, 2021

Global support teams can positively influence customer retention, especially if they provide service in their customers’ native language. Customers who receive a positive support experience from a company are 65% more likely to recommend that company to a friend. Improved global customer retention.

Customer Experience 232

Customer Experience Data Visualization User Testing Customer Feedback 232

Intercom, Inc.

OCTOBER 31, 2019

Therefore, coding activities may become a distraction from what is really important in your new position. Here are some simple guidelines I like to consider when I’m tempted to dive in and get my hands dirty. When should you write code? When onboarding in a new team. When you are putting yourself into the critical path.

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Software Review Engineering Technical Review Management 167

The Product Guy

JULY 11, 2024

Challenge: Ensuring Authenticity Authenticity is vital in storytelling, but maintaining it can be challenging, especially when trying to present a positive image. Create key messaging guidelines and ensure that everyone is aligned on the core story elements. Solution : Be honest and transparent about both successes and failures.

Data Visualization 150

Data Visualization Product Manager Product Management Feedback Software 150

Generation Focus

JULY 20, 2021

In this post, we’re sharing guidelines to keep in mind when you are conducting interviews with users to help you generate valuable insights from your interviews, as well as create a positive experience for the participants.

Customer Feedback 48

Customer Feedback Data Visualization User Testing Product Research 48

Intercom, Inc.

APRIL 23, 2018

Fortunately, with the new regulations in place, it will become harder to store unnecessary data – engineering teams have had to become a lot more mindful and are in a much better position to carefully catalog what they own and create. Setting up developer guidelines will help current and future collaborations and integrations.

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Weak Development Team Systems Review Data Visualization User Testing 220

Userpilot

OCTOBER 19, 2024

They include guidelines that help users understand the value of your software updates. WeTransfer's smartly crafted release notes set a positive tone from the start, motivating users to take the desired action. Product release notes : These documents provide an overview of changes made to the broader product.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Customer Experience 105

Alchemer Mobile

NOVEMBER 27, 2022

But, it also requires a proper plan to reach your target market and stand out against millions of apps already successfully positioned in the market. While not required, Google recommends designing app icons in accordance with its material design guidelines, which details everything from icon anatomy to lighting and shading.

Research Software 147

Research Software User Testing Customer Experience Download 147

Product Management University

JANUARY 24, 2019

We also throw in guidelines for telling a better value story and two strategy options for mature products. Powerful Product Positioning: Best Story vs. I hope your 2019 is off to a great start. Enjoy our January issue. In This Issue. Blog: High-Octane Product Management. Product Management Playbook.

Magazine 20

Magazine B2B Product Manager Product Management 20

The Product Coalition

JULY 25, 2021

There are two ways to do that: Positive motivation : explain to them why growing is good for them. Setting Clear Expectations Once you are ready, here are a few guidelines for the feedback conversation itself. and thinks there’s nothing wrong with it (and that the executives just don’t get it).

Weak Development Team 158

Weak Development Team Product Manager Product Management Outbound 158

The Product Guy

MARCH 16, 2017

These certainly do not mean this is the only way to follow, but hopefully these can help give guidelines on how some actions worked for me). Don’t go into the position looking specifically to change everything. Challenge the Status Quo. If you want to become a Product Leader, act like one, NOW! Challenge assumptions and theories.

Product Manager 150

Product Manager Product Management Management Management 150

Intercom, Inc.

NOVEMBER 12, 2018

While it’s important to have these guidelines in place you don’t want to be too prescriptive either. But it’s hard, if not impossible, to train someone to be resilient, empathetic, able to effectively manage situations, and to thrive under pressure over long periods of time while continuing to be positive and optimistic.

User Testing 245

User Testing Feedback Software Customer Experience Customer Feedback 245

Intercom, Inc.

NOVEMBER 4, 2021

You can see a lot of the changes and updates on intercom.com, and all of those brand changes are kept in our brand guidelines document. ” Scott: The team had done such an amazing job of immortalizing that work within our brand guidelines. We’re not over the top or goofy or funny, but we are friendly, personal, positive.

Branding 222

Branding Technical Review Customer Experience Enterprise 222

Product Innovation Educators

SEPTEMBER 3, 2018

She joins us to share her guidelines for asking great questions, which are organized into a framework of three areas, which she calls: Grace, Bias, and. If you are talking to a user, you want them to feel like it was a positive experience, regardless of whether or not it was directly useful to you. Pivot is about letting the user lead.

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Customer Experience Customer Feedback Data Visualization Banking 136