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Klarna goes on recruitment drive after ditching AI-first policy

Mind the Product

Klarna says it is exploring flexible, remote work models to attract a diverse workforce, including students and people living Read more » The post Klarna goes on recruitment drive after ditching AI-first policy appeared first on Mind the Product.

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520: The future of AI in product management – with Mike Todasco

Product Innovation Educators

Mike points to their unlimited vacation policy as a symbol of this trust-based culture, where employees were treated as responsible adults capable of managing their time and contributions. Creating an Inclusive Innovation Environment The foundation of PayPal’s innovation success rested on a culture of trust and autonomy.

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Retailers. Don’t just collect feedback. Act on it!

Alchemer Mobile

Let shoppers know you updated return policies, fixed a product page, or improved delivery tracking. When accountability is built in, customers are far more likely to see their feedback drive real change. Close the loop with your customers When you make a change based on feedback, say so.

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Breaking the Silos: How Product and Engineering Build Better Together

Productside

Guy applies it to team structure, workflows, and even workplace policies. We used a framework called KIDKeep, Iterate, Delete. If it didnt move the needle on the outcome, we let it go. This approach isnt limited to product features. The key is staying objective and being willing to disprove your own hypotheses. Thats why we test.

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How to Navigate Revenue and Expense Management: Competitive Insights for Financial Success

Speaker: Hilary Akhaabi, PhD - Founder, Chief Financial & Operations Officer at Go Africa Global

Managing and Enforcing Expense Policies 📊 Understand how to develop and enforce company expense policies that promote financial discipline and cost-efficiency. Effective Cash Flow Management 🔑 Learn strategies to manage your cash flow efficiently, ensuring liquidity and financial stability.

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Top product management reads in May

Mind the Product

From taking lessons in communication from the military to Klarnas decision to dump its AI-first policy and a playbook for integrating AI, heres a recap of the most popular Mind the Product posts in May.

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The Customer Service Gap Model

BrainMates

The Policy Gap Gap between Management Perception and Service Quality Specifications This gap occurs when internal policies or product standards do not fully translate customer needs into actionable guidelines for the product team.

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How to Use Customer Feedback for Business Growth

By clicking "Download Now", you agree to receive marketing communications from our partner airfocus and agree to their privacy policy [[link] You may unsubscribe from these communications at any time. Common mistakes to avoid when collecting feedback.