Intercom, Inc.

OCTOBER 6, 2022

First, for those who don’t know me, I started this company in 2011 with Des, Ciaran Lee, and David Barrett, and ran it as CEO until 2020 when I decided to move to the chairman role and asked Karen to be CEO. I have a very specific vision for what we need to be and what we need to do to get there. Here’s a summary of what I had to say.

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Intercom, Inc.

FEBRUARY 6, 2020

When Eren Bali founded Udemy in 2010, he had a vision for what the marketplace would be: a place where anyone could teach and learn anything. Just look at the world of marketing: there are now more than 7,000 tools , up from a mere 150 in 2011. Turning a sales objection into a unique differentiator.

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Feedback Software Analytic Tools Research Software Data Visualization 243

Intercom, Inc.

OCTOBER 1, 2020

And I remember at Facebook, one of the things that I was really impressed by at the time, and we’re going back now to the 2011 era… “I remember Zuck used to talk about two timelines, roughly six months and 20 years. That’s the dream, that’s the vision. I was having a great time there, back in 2011.

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Roadmap Feedback Software User Testing Reporting Tools 166

Intercom, Inc.

OCTOBER 1, 2020

And I remember at Facebook, one of the things that I was really impressed by at the time, and we’re going back now to the 2011 era… “I remember Zuck used to talk about two timelines, roughly six months and 20 years. That’s the dream, that’s the vision. I was having a great time there, back in 2011.

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Roadmap Feedback Software User Testing Reporting Tools 166

Business of Software Conference

MAY 18, 2020

In Times of Scarcity, Clear Vision Beats Rapid Iteration – Guest blog post from Radhika Dutt. In Times of Scarcity, Clear Vision Beats Rapid Iteration. Lean Startup changed how we built products when it was published in 2011 – it lowered the risk in innovation by shortening development cycles.

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Intercom, Inc.

JULY 25, 2018

Four of us signed the incorporation documents for Intercom Inc, in August 2011. I have said before that a product needs a core group of features that share a vision and work together well. Similarly, a company needs a core group of people that share a vision and work together well. Narrator: It doesn’t. Be wary of misalignment.

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Modus Create

FEBRUARY 20, 2025

A color-vision issue at the Air Force Academy derailed that path and prevented me from going into space operations. He is a 2011 graduate of MindShare, received his MBA from Georgetown University, and holds a BFA from the Corcoran College of Art and Design. What led you to become The Godfather of DFIR and how did you start at SANS?

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Modus Create

FEBRUARY 7, 2022

When Jay and I founded Modus Create in 2011, we wanted to right the wrongs of traditional consulting that sells arbitrage over outcomes. Lastly, a big thanks to JLL Partners for reinforcing our vision. . As we continue on our path as a learning company, I’d again thank all our clients, partners, and Modites for their support.

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The Product Coalition

JANUARY 15, 2019

Big visions drive big innovations, which, in turn, generate big teams, revenues, and businesses. But, it is a necessary tool for iterating, executing and scaling an existing vision/passion/idea. It is an incredibly useful & (I believe) necessary tool for iterating, executing and scaling an existing vision/passion/idea.

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Feedback Software Customer Feedback White Paper Customer Experience 84

freshtrax

AUGUST 6, 2019

The second Japan Night event in 2011. The CEO’s Vision for the Future. For btrax’s 15 year anniversary, Brandon created a new vision statement. The btrax mission will be “Inspiring innovation through the power of design” with a vision to “Provide inspiring experiences.” Fostering entrepreneurs. Related article?

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User Testing Customer Experience Naming Vision 81

Userpilot

OCTOBER 20, 2023

Product strategy will include ethical considerations Product managers have to deal with an increasing number of ethical considerations when developing the product vision and corresponding product strategy. It’s been over 22 years since the Agile Manifesto was released and The Lean Startup by Eric Ries was published in 2011.

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Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Sachin Rekhi

MAY 7, 2022

His 2011 book, The Lean Startup , has become a New York Times best seller, selling millions of copies to aspirational entrepreneurs. The Lean Startup methodology, first described in 2008 by Eric Ries, has taken the startup world by storm.

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Weak Development Team Reporting Tools Advertising Startups 113

Mind the Product

MAY 29, 2018

Prior to Benchmark, Sarah was a Partner at Greylock Partners, and a Product Lead for search, recommendations, machine vision, and pin quality at Pinterest. At Benchmark, Sarah invests in consumer businesses and the consumerization of IT. Kate Leto, Product Coach. Sunnyvale and London) and MOO.COM (London).

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UX Planet

JANUARY 23, 2024

In 2011, right as Facebook was at the peak of their upward momentum, public sentiment was beginning to turn against the company for the first time, less than a year after The Social Network came out. But, by 2011, social networks were an appliance, not a nightclub. A rather shorter cautionary tale is that of Google Plus.

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Feedback Software User Testing Customer Experience Customer Feedback 93

Intercom, Inc.

JULY 25, 2019

The vision? And then start small and take the big idea, take that bigger vision, this longer term plan or dream and then start small, break it down into the smallest, smallest pieces. Des: For us in the years of circa 2011 through 2019 or whatever, right? What’s that big dream? What’s the concept design for this?

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Research Software Feedback Software Product Research User Testing 209

Intercom, Inc.

OCTOBER 27, 2022

Alex: Well, at this time, in 2011 or 2012, startups were not a big thing in France or Europe. “The bigger vision is to focus on customer onboarding, mostly for SaaS” Liam: How would you describe it for someone listening in? The bigger vision is to focus on customer onboarding, mostly for SaaS.

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The Product Coalition

MAY 6, 2019

In 2011, his article “ The Use of Knowledge in Society ” was selected as one of the top 20 articles published in The American Economic Review during its first 100 years. Since the article was first published in 1945, it has had a deep influence reaching far outside the field of economics.

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Product Research Product Manager Product Management Systems Review 64

The Product Coalition

JUNE 9, 2020

I first heard of Elium , formerly known as Knowledge Plaza, in 2011. I was attending a very small startup event where Gregory Culpin presented the company and its market vision. I built a new operating company with two passionate people with a sound vision of the HR industry future, Thibault Halbrecq and Arthur Roose.

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Research Software Startups Product Research Customer Experience 90

freshtrax

JULY 16, 2019

With a vision to deliver legal consultation to people in need as quickly as an ambulance, Bengo4 made a difference in the conventional industry where technology almost had never been applied. in 2011, Kudan went public in Japan in 2014. and nearly 12 million monthly visitors. Its principle is, “To enhance accessibility to specialists”.

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The Product Coalition

JUNE 25, 2019

Since it was founded in 2011, InVision has grown to over 1,000 employees and is used by over 5 million people at thousands of companies worldwide. Zapier Zapier has been a remote company since its founding in 2011. Shared understanding is achieved with a common vision and actual communication.

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Weak Development Team Research Software Customer Experience Leadership 97

Radical Product

SEPTEMBER 24, 2019

Photo by Randy Fath on Unsplash How to iterate less and achieve more In my recent talks and blog posts , I’ve shared the importance of having a clear vision to avoid common product diseases. But once you have a clear vision, what’s next? How do you translate that vision into action? We had a clear vision.

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Pragmatic Marketing

NOVEMBER 16, 2019

Founded in 2009 and officially launched in 2011, Uber Technologies Inc. At the same time, PMMs should share their vision for how their role can add value to the overall team. revolutionized the direct transportation market. PMMs need to take the time to understand PMs’ needs and pain points.

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Product Marketing Reporting Tools Marketing Research Software 70

Pragmatic Marketing

NOVEMBER 16, 2019

Founded in 2009 and officially launched in 2011, Uber Technologies Inc. At the same time, PMMs should share their vision for how their role can add value to the overall team. revolutionized the direct transportation market. PMMs need to take the time to understand PMs’ needs and pain points.

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Product Marketing Reporting Tools Marketing Research Software 70

Intercom, Inc.

MARCH 29, 2022

Over the course of the event, we explored our vision and beliefs for the future of customer engagement and communications, and heard from Intercom leaders like CEO Karen Peacock, Co-founder and Chief Strategy Officer Des Traynor, and Chief Product Officer Paul Adams, as well as some of our amazing customers. into B2B software.

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Intercom, Inc.

JANUARY 18, 2023

And then, my personal prism of seeing this over the last few years was that those platforms experienced some hardships because they realized that, “Yes, the vision is really, really good and interesting.” It was now possible that in 2010 or 2011, we would get iPads, and soon after, Chromebooks.

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The Product Coalition

SEPTEMBER 9, 2019

3 Advantages of tracking OMTM Icons made my Eucalyp , Freepik , Vectors Market Helps the entire company to focus When you are tracking just one metric or at the max two most important metrics, it aligns everyone in the team as it gives them a clear vision and a goal to aim at. 1) in one year, we now shift our focus to engagement.

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Data Visualization Customer Experience Analytic Tools Dashboard 64

The Product Coalition

FEBRUARY 22, 2021

every organization needs to acquire a holistic understanding of an agile product creation process: A vision leads to a strategy that (probably) results in a portfolio of products (and services). To prevail in today’s game of an accelerated innovation-based competition?—?software software is eating the world?—?, 2) In Chapter 2?—?“The

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Product Research User Testing Customer Experience Reporting Tools 103

Userpilot

JULY 13, 2021

They’re curious about how your product came to be, who the target customer is, what KPIs matter to you, and what your vision is. and has been operating since 2011 with consultants in both London and Barcelona. Curiosity is an important characteristic of a top UI designer. They’ll ask questions like: What led you to create this product?

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Research Software Feedback Software Data Visualization Reporting Tools 98

Userpilot

JULY 6, 2021

Richard Rumelt touches on this in his book Good Strategy, Bad Strategy (2011): ”A good strategy is a way through a difficulty, an approach to overcoming an obstacle, a response to a challenge. Hiring needs to be a strategic, dynamic decision. The role you hire for first should depend on the specific needs of your business at that time.

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Intercom, Inc.

FEBRUARY 4, 2021

We are delighted to chat with you about your work at Crowley Carbon and your wider vision for making global companies more sustainable. And we sold that to Rupert Murdoch in 2011 for about 80 million bucks. Not the retiring type. Dee: Hi, Norman. So you are very welcome along to Inside Intercom today.

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Tyner Blain

AUGUST 1, 2013

Back in 2011, Luke Hohmann introduced me to this concept and technique, and I used it with success with a team I was working with at the time. For that particular team, we were addressing a lot of chaos and trying to drive some clarity around the vision of the product. Thanks, Luke!

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Weak Development Team Differentiation Software Review Customer Experience 53

Userpilot

SEPTEMBER 4, 2023

Enhanced employee motivation – Pursuing a transformative strategic vision can drive greater employee engagement, creativity, and morale. By 2011, it achieved revenues of $850 million with only 20 shows. Internally, present a compelling vision and logic for employees. Continued innovation maintains the Blue Ocean advantage.

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Analytic Tools Data Visualization Feedback Software User Testing 90

Arpit Rai

OCTOBER 29, 2019

Back in 2011–12, I wanted to create products that would help solve the problems I was facing or that my friends were facing. back in 2011–12. I don’t know about the industry but our product vision at WebEngage is to empower the marketer to run their retention marketing on autopilot. How did you get into product management?

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Arkenea

MARCH 14, 2025

However it is crucial that you stay true to your vision and shortlist the must-have features in your app to be included in the first version. The company was founded in 2011 and has a team of 50 that has a wealth of experience in developing healthcare applications that are also HIPAA and HITRUST compliant.

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Healthcare Feedback Software Weak Development Team Reporting Tools 52

UX Studio: Product Management

DECEMBER 7, 2022

Product Vision & Strategy. The user experience research firm, founded in 2011, focuses on customized and exclusive research projects and delivers actionable insights for its clients. Qubstudio aims to achieve more than simply designing screens: they create tailored UX with a data-based and user-centered approach. UX/UI Audit .

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User Testing Research Software Product Research UX 52

Arpit Rai

OCTOBER 29, 2019

Back in 2011–12, I wanted to create products that would help solve the problems I was facing or that my friends were facing. back in 2011–12. I don’t know about the industry but our product vision at WebEngage is to empower the marketer to run their retention marketing on autopilot. How did you get into product management?

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Analytic Tools Research Software Feedback Software B2C 40

UX Planet

APRIL 30, 2024

While individual designers bring unique skills to the table, the design process thrives on collaboration and a holistic approach, where every team member contributes to the collective vision and success. In 2011, I had the chance to meet Steve Wozniak in person.

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