The Accidental Product Manager

NOVEMBER 2, 2020

So way back in 2014, the folks over at Facebook shelled out US$22B to buy the startup app maker WhatsApp. The answer is that WhatsApp Messenger, or simply WhatsApp, is a freeware, cross-platform messaging and Voice over IP service that is now owned by Facebook, Inc. How A Free Application Can Make Money.

Product Management 111

Product Management Product Manager Data Visualization Customer Experience 111

Intercom, Inc.

MAY 1, 2018

To bring us up to early 2014, you might be familiar with Product Hunt. What you realize is today there are dozens of ways to get your first hundred, your first thousand, your first ten thousand, or even your first million users, so much so that Benedict Evans tweeted: A cool new messaging app getting to 1m users is the new normal.

Customer Experience 223

Customer Experience User Testing Weak Development Team Definition 223

Mind the Product

MAY 7, 2019

Coordination can be optimised by having key communications happen asynchronously and in plain sight – for example in public/team Slack channels as opposed to direct messages – while keeping everyone working within their home time zone. The “in plain sight” aspect is true regardless of time zone differences.

Travel 172

Travel Feedback Software Reference Messaging 172

Intercom, Inc.

MARCH 7, 2018

Why was WhatsApp successful when there were other similar messaging platforms? Why did Slack conquer the workplace messaging field in the face of so many competitors? A UN development report in 2014 noted that there were 28 megacities with over 10 million people whereas in 1990 there were only 10.

Reporting Tools 208

Reporting Tools Transportation Customer Experience Technology 208

Product Talk

AUGUST 12, 2020

We launched in the UK in 2014 and we’re now in nine different countries across Europe. The message new customers see when they log into their tails.com account. It’s a monthly subscription service, and our blend will change over time as the dog ages, responding to their specific needs. Tell us about yourself and your role.

Product Research 296

Product Research Onboarding KPIs User Testing Customer Experience 296

Intercom, Inc.

APRIL 26, 2018

Adam: In the years that have passed since the book originally came out in 2014, how has your thinking about habits evolved? There haven’t been any changes since the book came out in 2014. If you send a message for X number of days, you get a little reward that says,“Hey, you have been consistent over X number of days.”.

User Testing 223

User Testing Research Software Product Research Weak Development Team 223

Mind the Product

APRIL 2, 2020

I also remember the impact of hearing Kathy Sierra at Mind the Product in 2014. If you explore some communities and still feel there’s an opportunity to create a new space, your next step is to find others who feel the same (if you can’t find anyone, perhaps take that as a message that your idea might be too niche).

Government 172

Government User Testing Customer Experience Blog 172

Intercom, Inc.

OCTOBER 17, 2018

As their work anniversary (or Interversary as we call it) approaches, people feel a real sense of excitement and suspense – each comic is a closely guarded secret until the day of the anniversary, when their manager posts the portrait alongside a note talking through their achievements for the year on our internal message board.

User Testing 151

User Testing Customer Feedback Feedback Software Software Review 151

SidsAvenue

DECEMBER 27, 2013

The number of first time voter in General elections 2014 stands at whopping 149.36 Hence if apps like WeChat are used responsibly and intelligently to spread positives of Democracy, it will have a huge impact in General Elections 2014. It is expected that, in 2020, the average age of an Indian will be 29 years.

Advertising 40

Advertising Transportation Customer Experience Messaging 40

Intercom, Inc.

AUGUST 8, 2019

From Twitter, I ended up going to Slack in 2014, about six months after it launched. Kaitlin: Turning our attention to your time at Slack, you joined in 2014, as mentioned. Kaitlin: I’m sure it’s changed over the years, certainly since 2014. This was 2008, and by the time I left, I think there were 3,000 employees.

Customer Experience 168

Customer Experience User Testing Research Software Data Visualization 168

Intercom, Inc.

AUGUST 20, 2020

The brand was very popular on Instagram and went viral around 2014, before there were many brands on Instagram. Again, with language and with millennials communicating and how most of our communication was being done through text messaging, it’s very different from how our parents and our grandparents grew up socializing.

Research Software 243

Research Software Technology Telecommunications User Testing 243

Intercom, Inc.

JULY 1, 2019

But we’ve learned as much as can be learned about home page conversion in my mind, and that prompted this tweet by a guy called Benedict Evans , who make a point that a cool new messaging app can launch today, and within a few days, it can get a million users. A cool new messaging app getting to 1m users is the new normal.

User Testing 223

User Testing Customer Experience Onboarding KPIs Magazine 223

Intercom, Inc.

JANUARY 10, 2019

I’m joined once again by Paul Adams (VP of Product) and Emmet Connolly (Director of Product Design) for a conversation that covers everything from bots and automation to the state of messaging. I remember when I wrote that blog post in 2014, Google Now had just been announced. Google Now looks a lot like it did in 2014.

User Testing 143

User Testing Banking Customer Experience Technical Review 143

Intercom, Inc.

MAY 28, 2020

The message is clear: While our confinement at home may be temporary, the current health crisis has acted as a time machine that has forced companies to complete their transition into organizations that can do business anywhere and any time. I realized I wanted one tool that was able to communicate the same way to our customers.

Customer Experience 186

Customer Experience Government Agile Marketing 186

freshtrax

SEPTEMBER 17, 2019

In 2014, Kondo’s book was translated into English. Changing the marketing message to cater to American needs. By changing her marketing message, she is able to sell the same service to a different audience based on the audience’s lifestyle, needs, and problems. million copies. The second is in her products and services.

Marketing 93

Marketing Branding Advertising Reporting Tools 93

Alty

MARCH 13, 2017

That’s how the product looked back in July 2014 according to the company’s leaked pitch deck. Between March 2014 and December 2015, the platform’s popularity has grown by nearly 50% and Snapchat has hit 110 million daily active users. Disappearing Messages. How Long Did It Take to Make Snapchat? Let’s pedal back in time.

Development 65

Development User Testing Customer Experience Customer Feedback 65

Mind the Product

MAY 25, 2018

2014 – Testing and Growing the Team. We were communicating a message about community empowerment and location-based funding, but our users just wanted to raise money for a friend. Creating a sub-brand also meant that if the product never took off, it could be quietly discontinued without harming the parent brand.

User Testing 149

User Testing Weak Development Team Onboarding KPIs Customer Experience 149

Gainsight

MARCH 8, 2022

The message from the market was clear — it was time for Gainsight to evolve. Every time I speak with a founder or entrepreneur or earlier-stage business leader, I give them the same advice I followed in 2014: Start and scale your company with customer success as a priority. Join me, and see for yourself by visiting [link]. .

Customer Experience 98

Customer Experience Data Visualization Consulting Webinar 98

The Product Coalition

MAY 24, 2018

principal $13,500 June 2011: Late payment on car loan July 2012: Applied for mortgage August 2012: Late payment on car loan Feb 2013: signup for credit card Feb 2014: credit card limit extended May 2014: Car loan balance paid in full May 2014: Mortgage issued?—?principal And all super valuable.

Data Visualization 60

Data Visualization Analytic Tools Customer Experience Banking 60

The Product Coalition

OCTOBER 11, 2023

Here, you can post short messages, engage with others, and revel in an ad-free, user-centric environment. Launched in 2014, it’s an OG in the decentralized social media world. It’s like moving from a crowded metropolis to a cozy village, where everyone knows your name. Steemit would be the eloquent blogger in the countryside.

Weak Development Team 148

Weak Development Team Customer Experience User Testing Data Visualization 148

Revulytics

FEBRUARY 5, 2019

Using anonymous data from Revulytics Usage Intelligence , it identified specific profiles of use and pushed targeted content about the new functionality directly to users by coupling usage data with ReachOut in-application messaging software. A key strategy has been to reach out to newer users in a company by leveraging in-app messaging.

Analytic Tools 71

Analytic Tools Reporting Tools Data Visualization Customer Experience 71

The Product Coalition

JANUARY 20, 2020

BluBlu Studios Headquarters: Warsaw, Poland Founded in: 2014 Employees: 50–250 Minimum project size: $5000 Hourly rates: $50–99 BluBlu Studios ranks as one of the best motion design teams on Clutch. Hopefully, it will help you find a reliable design partner for your business. It is a design-driven animation company based in Poland.

Research Software 87

Research Software Feedback Software User Testing Product Research 87

Gainsight

MARCH 19, 2020

Early in Gainsight’s tenure (2014), we had a big client (still a customer today) who had a feature request and wanted to see our roadmap. The best CS teams have extended customer success into the product via in-app messaging, walkthroughs, guides, surveys, and the like. I’ll share a personal anecdote on that account. Carolyn Brewer.

Customer Experience 85

Customer Experience User Testing Customer Feedback Technical Review 85

Userpilot

SEPTEMBER 27, 2023

Contextual upsell messages highlight the benefits of the premium plan when users need them most. Drive expansion revenue growth through contextual upsell messages Contextual upsell messages can improve your free to premium conversion rate considerably. Upsell message created in Userpilot.

Feedback Software 105

Feedback Software Analytic Tools Onboarding KPIs Data Visualization 105

Intercom, Inc.

FEBRUARY 1, 2018

Rachel: In 2014 and 2015, Slack had this incredibly growth, but it was growth off a small base, based off very early adopters. Then, if they’ve invited a couple people, have they exchanged any messages? For Slack, that was clearly the engineering and dev communities, who love new tools. to “I need this.”

User Testing 174

User Testing Marketing Customer Experience Research Software 174

Userpilot

SEPTEMBER 15, 2023

Get feedback on different messaging and ads to find which resonates. Messaging and ad testing Messaging and ad testing evaluates and validates different advertising messages, visuals, and formats to determine which resonates most effectively with your target audience. An example pricing survey powered by Userpilot.

User Testing 105

User Testing Feedback Software Product Research Analytic Tools 105

Intercom, Inc.

JANUARY 25, 2023

With a background in computer science and a knack for building products, Mickey co-founded Insightera in 2014, a real-time targeting and personalization platform that was later acquired by Marketo, where he led the global engineering team as a GVP for almost three years. You can use it as a channel to message your users.

Analytic Tools 118

Analytic Tools Customer Experience User Testing B2B 118

UX Planet

FEBRUARY 22, 2024

No text messages, no email notifications, no social media, and no aimless internet browsing? Instead, we’re constructing complex systems that touch people’s lives, destroy their relationships, broadcast both supportive and hateful messages, and undeniably mess with their mental health. We’re no longer pushing pixels around a screen.

Research Software 98

Research Software Analytic Tools Technical Review Technology 98

The Product Coalition

NOVEMBER 17, 2024

Feature in our "community wisdom" section Our Community Wisdom section shares to the public all the incredible articles our members have been producing on Medium.com since 2014. If you’re unsure how to upgrade, simply message me and I’ll shoot you the guide. 👋 Jay

Download 78

Download Events Naming Technical Review 78

freshtrax

MAY 8, 2019

Release: December 2014. Line Pay is one of the services provided by messaging app giant, LINE. PayPay is currently only available at brick and mortar stores, but it is working to grow their retail partnerships. (As As of April 2019). Technology: QR Code. Image credit: LINE Pay.

Research Software 96

Research Software Banking User Testing Technology 96

freshtrax

AUGUST 27, 2019

LINE : Much more than just a messaging app. Originally a simple messaging app for smartphones, LINE implemented mobile games and a news feed to expand its service. LINE is also a pioneer of virtual stickers for its messaging app. Since Instagram launched in 2014 in Japan, its MAU in Japan has increased dramatically.

Research Software 96

Research Software User Testing Data Visualization Magazine 96

The Product Coalition

FEBRUARY 6, 2020

The data is presented in terms of geography, industries, and message types. Insights: Since 2014, average OR and CTR have been growing steadily every year. The OR of transactional emails is very high and accounts for 73% on average, which is several times higher than the OR of all other message types. Because speed matters.

Data Visualization 87

Data Visualization Research Software Reporting Tools Analytic Tools 87

Pragmatic Marketing

JULY 24, 2018

When speaking with overseas colleagues, I often repeat myself or communicate the same message in two, or even three different ways. J Int Bus Stud (2014) 45: 536. ” They may not have a question, but it gives them the chance to absorb what you just said. Dewhurst, et. The global company’s challenge. McKinsey Quarterly.

Customer Experience 70

Customer Experience Research Software Travel User Testing 70

Pragmatic Marketing

JULY 24, 2018

When speaking with overseas colleagues, I often repeat myself or communicate the same message in two, or even three different ways. J Int Bus Stud (2014) 45: 536. ” They may not have a question, but it gives them the chance to absorb what you just said. Dewhurst, et. The global company’s challenge. McKinsey Quarterly.

Customer Experience 70

Customer Experience Research Software Travel User Testing 70

Innovatemap

FEBRUARY 7, 2024

Launched in 2014, we’ll officially celebrate our 10th anniversary later this month. Together, we went from prototype to full MVP, designed the brand identity and established positioning and messaging for a successful launch. But my business idea became a reality with Innovatemap through years of working together toward each milestone.”

Healthcare 59

Healthcare Vision Technology Naming 59

ProductPlan

SEPTEMBER 9, 2019

Product School was founded in 2014 and now maintains 20 campuses around the world where they offer certifications in Product Management. If your messages are met with apathy and disinterest you may have a problem. We are excited to welcome guest writer Carlos González de Villaumbrosia to the ProductPlan blog.

Weak Development Team 67

Weak Development Team Construction Feedback Software Certifications 67

freshtrax

FEBRUARY 9, 2024

Generative AI has evolved tremendously from 2014 to 2023-present. The message was that given any prompt relating to “ketchup” the branding on the AI generated ketchup bottles, no matter the prompt, looked like the branding of a Heinz ketchup bottle.

Generative AI 59

Generative AI Branding Customer Communications Strategy 59