The Product Coalition

JANUARY 5, 2021

This fairly generic, unimaginative name (sorry not sorry) has failed to properly capture the essence of the city since its inception. you name it, contactless is out here to save it. On May 31st, 2019, OMNY went live at select stations. In 2021, there will be a physical OMNY card. Well, now you do. Enter OMNY.

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Johanna Rothman

MAY 26, 2023

Then, in late 2019, a fellow consultant asked me to run a workshop about consulting. January 2020-March 2021 I started the first consulting cohort in January 2020. I offered another cohort in March 2021, after I'd written and reorganized most of the material. In the fall of 2021, I asked for technical review on the book.

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Userpilot

MARCH 8, 2022

of US Product Managers being female in 2021, according to a metastudy of 30 million profiles conducted by Zippia : Source: [link]. Melissa Perri is one of the most recognizable names in Product Management. Harvard Business School appointed Perri to teach product management in their MBA program in 2019. CEO of Product Labs.

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Userpilot

NOVEMBER 17, 2021

Several recognitions, including The Economic Times Startup Award as the 2021 Bootstrap Champ. is the umbrella organization for 5 successful enterprise products: BizTalk360, Document 360, Severless360, Atomic Scope, and Cerebrata, which the business acquired in 2019. Following the needed deliberations, he adopted the name Kovai.co.

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Userpilot

MAY 5, 2021

Today, we’ve created a list of the 5 best SaaS and enterprise onboarding workflow software tools for 2021. It gets its name by how you can create workflows for your users to complete and interact with to understand the value of your product. You also have to be aware of the solutions that fit smaller companies vs more mature products.

Analytic Tools 52

Analytic Tools Onboarding KPIs Data Visualization Customer Experience 52

Johanna Rothman

MAY 26, 2023

Then, in late 2019, a fellow consultant asked me to run a workshop about consulting. January 2020-March 2021 I started the first consulting cohort in January 2020. I offered another cohort in March 2021, after I'd written and reorganized most of the material. In the fall of 2021, I asked for technical review on the book.

Consulting 52

Consulting Books Workshop Technical Review 52

UX Planet

DECEMBER 11, 2023

In the first listicle of its kind, Polina Cherkashyna , one of the three co-founders of VTG, published the 2019 guide of conversation design courses (which has since been deprecated). Elaine’s Notes on VTG (written in 2021) The only “live” cohort course in the market right now. Find it at this referral link. Elaine certified™ ?

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Technical Review Certifications Software Review Feedback Software 73

eG Innovations

FEBRUARY 11, 2022

Detailed analysis of server uptime indicated that starting on Nov 10, 2021, the server had a very low uptime. 2021-11-10T21:12:56.038. The issue was resolved by following the steps indicated in this link – Server 2019 Event ID 1074, Reason Code: 0x50006 Lsass.exe terminated unexpectedly. Information. NT AUTHORITYSYSTEM.

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Reporting Tools Enterprise KPI Events 52

Alchemer Mobile

MARCH 18, 2021

In this recent webinar ( which you can watch on-demand here ), Christy Culp, Apptentive’s Chief Customer Officer, shared 2021 macro mobile app trends and category-specific benchmarks to help quantify your app’s success. And today I am super excited to share some of the key insights from our 2021 Mobile App Engagement Benchmark Report.

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Revulytics

JANUARY 4, 2019

As we get under way with the new year, let ’s take a look at five trends from 2018 that product management professionals should be aware of going into 2019. Shutterstock’s 2018 Creative Trends Report analyzed billions of searches for its visual assets to name the top marketing and design trends for 2018. Analytics reveal design trends.

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ProductPlan

JUNE 16, 2022

In late summer of 2021, Product School announced that it had raised $25M in growth equity to scale its product training platform. These companies, as well as many other recognizable names, also show up on Product School’s client list.). Ramping Up to Meet an Unprecedented Demand.

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Gainsight

JULY 7, 2021

Plus, it wasn’t often that someone starting a SaaS company in Phoenix, Arizona got to hear from the likes of SaaS all-stars such as Aaron Levie, Tien Tzuo, Neeracha Taychakhoonavudh, Bill Binch, Bernie Kassar, Kia Puhm, Byron Deeter, Roger Lee…and some guy named Nick Mehta. 2019 was a banner year for Pulse. Pulse 2022?

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Feedback Software Customer Experience Technical Review User Testing 45

Amplitude

OCTOBER 30, 2020

My name is Arjun Devgan and I joined Amplitude in May 2019 as its first-ever VP of Global Customer Success. GTM planning for 2021 is being done jointly across all market-facing teams with shared goals and a focus on the customer experience. And we’re monetizing services that customers need and are willing to pay for.

Customer Experience 52

Customer Experience Software Review Technical Review B2B 52

Gainsight

JANUARY 12, 2021

By introducing this more junior administrative position, we have also elevated the role of a CSM whose first conversation is no longer about who the right contacts are and if their names are spelled correctly, but rather about understanding a customer’s business objectives and the right strategies to reach them. Marissa: You’re so right!

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User Testing Webinar Onboarding KPIs Technical Review 59

UX Studio: Product Management

OCTOBER 2, 2023

Founded as Basic by David Vaněk and later merged with Dept in 2021, Basic/Dept has evolved into a leading digital product design and branding agency. They also provide expertise in brand naming, go-to-market strategies, and campaign development. Reach out to UX studio and let’s chat about your current challenges and goals.

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Research Software Data Visualization User Testing Technical Review 65

Userpilot

JULY 19, 2021

Additionally, a report by SuperOffice in 2021 found that 90% of companies don’t acknowledge the receipt of a customer’s email. Furthermore, by 2019 more than 81% of them expected to be competing mostly on the basis of customer experience. Top customer engagement platforms in 2021. Besides, they were willing to pay more for it.

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Gainsight

JUNE 2, 2022

So, here are just a few of the names coming to the Pulse stage. Not only do they provide companies with the right software and support to scale their business, but they were also voted the #4 place to work by Glassdoor in 2021. We are about Community. Above all, we are human first. Let’s celebrate them! via GIPHY.

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Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

SEPTEMBER 23, 2021

Our State of SaaS Onboarding report for 2021 found that 96% of SaaS businesses are using at least 1 in-app onboarding element. That’s an increase of 8% from 2019. As the name suggests, this is where you welcome your new users to your product. Write to the user by their first name. Other tools are code-free in name only.

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Analytic Tools Onboarding KPIs Customer Experience User Testing 98

Business of Software Conference

FEBRUARY 16, 2021

Some of the BoS talks that had an impact on his company, including changing its name to Kevel. And so, it’s about 2019, when I said, Hey, like, we should really, we should probably raise money, like, and I think, especially if like the BoS audience, where half of it is very anti raising money. How do we keep scaling?

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Userpilot

DECEMBER 23, 2020

What are the biggest trends in Product for 2021 you must implement into your Product Growth strategy? Without further ado: let’s dive into the biggest Product, Product Growth, and Product Marketing trends of 2020 that will surely continue to play a big part in Product in 2021! Which product trends emerged in 2020 and are here to stay?

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Analytic Tools Onboarding KPIs Data Visualization Product Research 122

eG Innovations

NOVEMBER 30, 2021

Namely, there may be features and functionality available in Teams that are limited in a virtualized environment, which isn’t specific to Citrix deployments as such, but simply to desktop and server virtualization as a whole. Server 2012 R2, 2016, or 2019, 2022 Standard and Datacenter editions. Citrix VDA software requirements.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Software Review 52

Userpilot

JULY 15, 2021

Our State of SaaS Onboarding report for 2021 found that as many as 96% of SaaS businesses are using at least 1 in-app onboarding element — that’s an 8% growth from 2019. Best practices for the modal element include: Greeting the user by their first name. Source: Userpilot. Introducing yourself and your company.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

UX Studio: Product Management

NOVEMBER 8, 2021

Our user experience professionals have already analyzed the expertise of dozens of design agencies in San Francisco, New York, Berlin, London, to name a few. In the past ten years, we partnered with rising startups and established brands like HBO, Netflix, the United Nations World Food Programme, and Google, to name a few.

Research Software 77

Research Software User Testing Technical Review Product Research 77

Userpilot

MARCH 7, 2024

78% of women in tech report feeling like they must work harder than male coworkers to prove themselves [Source: Trustradius , 2021]. I run that company for 4 years (bootstrapped) and got acquired in 2019. Again…Why? Maybe because it’s harder for them. And yet – even when they work harder – they get paid less.

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Technical Review CTO Coach Startups Feedback Software 106

Mixpanel

SEPTEMBER 14, 2021

But, without the right level of insight, health tech companies may be overcome by the challenges of growing a niche solution—namely, retaining an engaged user base for a delicate use case. Health tech represents a new way to address everything from personal mental health to the inefficiencies of the healthcare system.

Analytic Tools 59

Analytic Tools Data Visualization Reporting Tools Healthcare 59

ProductPlan

APRIL 12, 2022

On July 21, 2021, Salesforce — the world’s leading CRM service provider — completed its acquisition of Slack in a $27.7 In 2019, Forbes magazine named Slack one of the most customer- obsessed companies. Thus, Slack was born. And then it took root and grew. billion deal. Shares have since risen more than 6%.

Feedback Software 52

Feedback Software Analytic Tools Research Software Product Strategy 52

Userpilot

FEBRUARY 25, 2021

SaaS Marketing Strategies for Growth in 2021. Let’s see the most common SaaS marketing strategies or playbooks are for 2021. SaaS Marketing Strategies for Growth in 2021. That was almost a 50% increase from 2019 (Adjust accordingly for lockdowns). SaaS Marketing Playbook Table of Contents. Content Marketing. Kevin Indig.

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Research Software User Testing Outbound Marketing 91

Business of Software Conference

MARCH 30, 2021

There’s quite a few talks that, although, I wasn’t there, you know, because I didn’t join BoS till 2019. I suppose I’ve come in a lucky point in BoS’s history, where you just came back from boss USA, so you just travelled back from Boston in 2019, which was your last in person conference. Kirk Baillie.

Feedback Software 52

Feedback Software Weak Development Team Events Customer Experience 52

Intercom, Inc.

MARCH 4, 2021

My name is Zanade and I am a communications professional with over 15 years of experience in marketing, and a strong skill set in social media marketing. Dee: That’s redesigning business or office space to suit the needs of women in 2021. Zanade Mann: Absolutely, and thank you for having me today. Hello everyone! I love that.

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Reporting Tools Research Software Feedback Software Education 151

Userpilot

MAY 19, 2021

In this post, we’ll go over how to create a B2B marketing plan and how to execute it, which B2B Saas marketing tactics are working best in 2021, and some real-life success stories for each of the tactics. The Best B2B SaaS Marketing Tactics to Try in 2021. Here are the most common inbound channels in 2021: Google Organic.

Research Software 120

Research Software B2B User Testing Customer Experience 120

Intercom, Inc.

JANUARY 18, 2023

Liam Geraghty: Figures show that the edtech market grew by nearly 21% year-over-year in 2021. Kris Jagasia: My name’s Kris Jagasia. One system to rule them all Chris Hull: My name’s Chris Hull. And if you would’ve asked me this in 2019, I would’ve been like, “I was wrong. There are about 5.3

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