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Driving Impact Through Influence and Experimentation: Key Insights from TPG Live

The Product Guy

Reframing Conversations: Position experiments as a way to test ideas and validate assumptions, rather than as costly endeavors. The Future of PM Leadership As we approach 2025, product management roles are transforming.

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The Rise of AI-Driven UX: Balancing Automation and Human-Centered Design in 2025

UX Planet

By the end of this read, youll also know how difficult (but doable) it is to balance AI automation and human-centered UX design in 2025 and beyond. Empowered users who understand the technology behind their experience are more likely to engage positively with AI-powered interfaces. If so, read on!

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Customer satisfaction surveys: Everything you need to know 

Alchemer Mobile

Gartner predicts that by 2025, 75% of organizations will drop NPS as a measure of customer service success. This reinforces a positive experience and encourages future participation in surveys. Implementing this feedback drives retention and positions them for long-term growth.

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The Future of Digital Self-Service: 5 Trends to Watch in 2025

Gainsight

As we venture into the future of digital self-service support, lets explore five key trends to watch in 2025 that will define the customer experience landscape: 1. By embracing this trend, businesses position themselves to respond effectively to evolving customer expectations.

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Customer Success, Recognized: Gainsight’s Journey to the Gartner® Magic Quadrant™ and What’s Next for CS in 2025

Gainsight

Gainsight recently announced that we were named a Leader in the first-ever Gartner Magic Quadrant for Customer Success Management Platforms ; Gainsight was positioned highest on the Ability to Execute axis and furthest on the Completeness of Vision axis. Read the Gartner Magic Quadrant for Customer Success Management Platforms.

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The Future of Product Marketing: Customer-Centric Strategies Will Define Succes

Innovatemap

Earlier this month, our team had the opportunity to attend the Product Marketing Alliance Summit in Chicago, where product marketing leaders gathered to discuss emerging trends, challenges and strategies for 2025 and beyond. What is the Product Marketing Alliance Summit? Seek outside perspective when stuck.

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OKRs and Product Roadmaps

Roman Pichler

The most important one is the goal , and it’s positioned in the middle of the template on the third row. If you work with a public product roadmap, then I advise using vague time frames such as in the second half of 2004 or in 2025. [6] You can download the template by clicking on the image above.

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