The Secret PM Handbook

MAY 18, 2017

However, no (or very few) project management/collaboration/development tools actually support retrospectives directly. All us tool builders know that our customers will be more successful over time if they do retrospectives. And there’s actually very strong research data that says how much more successful they’ll be.

Research Software 287

Research Software Data Visualization Differentiation Customer Experience 287

The Secret PM Handbook

SEPTEMBER 1, 2017

For example, you can specify that the project will take two DBAs, three Developers, a Project Manager, and a Business Analyst. For example, some Developers know Java, and some know.Net. For example, let’s say your product is a project management tool. And one of your big features is being able to staff a project by role.

Data Visualization 261

Data Visualization Customer Experience Roadmap Information 261

The Secret PM Handbook

MAY 5, 2017

Agile development methodologies. ” video , from my (still in production) Secret Product Manager Handbook series. Let me know in the comments what you think about the Secret Product Manager Handbook. The first box in the Secret Product Management Framework. Design, both visual and technical. Product manager =?

Framework 302

Framework User Testing Product Management Product Manager 302

Mind the Product

JANUARY 10, 2017

As a product manager it’s not uncommon to feel pulled in a million different directions as you work to meet the needs of your customers, developers and company stakeholders. But they are good examples of what my team and I have developed together over the last four years at Zalora. Write a Handbook. Retrospectives.

Research Software 170

Research Software Analytic Tools Data Visualization Reporting Tools 170

Product Innovation Educators

JULY 6, 2020

I articulated Customer Development methodology, which says: There are no facts inside your building, so you need to get outside. My student Eric Ries became the first adopter of Customer Development and recognized that in the 21st century, people were starting to adopt Agile Engineering, where you build products incrementally and iteratively.

Startups 227

Startups User Testing Customer Experience Development 227

Intercom, Inc.

SEPTEMBER 18, 2018

Today we’re publishing a brand new, four-part series on sales – The Sales Handbook. The Sales Handbook is here to help. Part one, Developing a Sales Strategy , is available for download right now. Over the coming weeks, we’ll be releasing the rest of The Sales Handbook. Sales is the lifeblood of every business.

Differentiation 112

Differentiation Download Customer Experience Framework 112

Product Innovation Educators

MARCH 27, 2023

Lessons for product managers from PDMA’s Outstanding Corporate Innovators Award Every year the Product Management and Development Association (PDMA) recognizes an organization with the Outstanding Corporate Innovators Award (OCI). One of their key tactics was to develop an innovation strategy.

User Testing 223

User Testing Crowdsource Healthcare Finance 223

Product Innovation Educators

SEPTEMBER 23, 2019

The author of The Secret Product Manager Handbook , Nils Davis, joins us to discuss his tips for better presentations. Useful links: Nils’s book, The Secret Product Manager Handbook. Thank you for being an Everyday Innovator and learning with me from the successes and failures of product innovators, managers, and developers.

Presentation 200

Presentation Customer Experience Books Product Management 200

Product Innovation Educators

APRIL 10, 2023

He has a Masters of Product Design and Development from Northwestern University and teaches Innovation Strategy internationally. They developed communications and promotional ideas and reversed a three-year decline in their books. He is an expert at leading human-centric innovation and product design projects. His

User Testing 247

User Testing Product Research Healthcare Artificial Inteligence 247

The Secret PM Handbook

JULY 13, 2018

Well, an agile approach to development is often good for this. The post The Secret Truth About Your Methodology and Processes appeared first on The Secret Product Manager Handbook. If it's not helping you deliver on your goals, then you need to change it. prodmgmt Click To Tweet. Your methodology must be in service to your goals.

Agile 199

Agile Customer Experience Article Product Management 199

Product Innovation Educators

OCTOBER 17, 2022

What product managers need to know about the Product Development and Management Association. The Product Development and Management Association (PDMA) has been curating the body of knowledge for product managers, leaders, and innovators and helping them improve since 1976—the longest-running product management professional group.

Research Software 279

Research Software Certifications Product Management Product Manager 279

Product Innovation Educators

JANUARY 1, 2024

Our second book, Corporate Explorer Handbook , says that as management consultants and academics we don’t know all the answers. Thank you for taking the journey to product mastery and learning with me from the successes and failures of product innovators, managers, and developers.

Analytic Tools 267

Analytic Tools Data Visualization Research Software Product Research 267

TechEmpower - Product Management

AUGUST 7, 2023

But be careful, and mind the gap – the Founder-Developer Gap, that is! Hiring a hands-on lead developer might seem like the right move for an early stage startup. It’s understandable - a hands-on developer can produce a product. Founder-Developer Gap How big is your startup’s Founder-Developer Gap?

Fractional CTO 104

Fractional CTO CTO Coach CTO Fractional VPE 104

The Secret PM Handbook

AUGUST 17, 2018

In a recent presentation I was demoing the latest version of a new product that was still in development. By doing this, I avoided later questions about “all the bugs” and also ensured that the audience understood completely where we were in the development process and what we were doing to finish up.

Weak Development Team 170

Weak Development Team Presentation Demo Product Research 170

The Product Coalition

JANUARY 28, 2021

It’s not limited to software development either?—?I I credit overengineering for that really complex change management process or that 200 page employee handbook you may have been asked to read. we forget the problem and begin constructing a solution we can take pride in. I suspect it has something to do with creativity.

Construction 179

Construction Software Development Software Developers Data Visualization 179

Arkenea

DECEMBER 15, 2024

This article pinpoints all the key aspects developers need to know to build a diet and nutrition app. Local peculiarities, such as cultural & dietary factors, also play a role in developing and using nutrition apps. A food log or a food diary is equipped with a food dictionary and calorie data book.

Research Software 52

Research Software Analytic Tools Feedback Software User Testing 52

The Secret PM Handbook

SEPTEMBER 1, 2017

For example, you can specify that the project will take two DBAs, three Developers, a Project Manager, and a Business Analyst. For example, some Developers know Java, and some know.Net. The post How To Say “No” To A Feature Request appeared first on The Secret Product Manager Handbook.

Data Visualization 199

Data Visualization Customer Experience Roadmap Information 199

Gainsight

SEPTEMBER 19, 2022

That’s why you should consider maintaining a customer success handbook to scale knowledge transfer for new employees and set standards that everyone in your organization can follow to deliver on customer outcomes. What is a customer success handbook? How should a customer success handbook be developed?

Customer Experience 52

Customer Experience Crowdsource Systems Review Software Review 52

The Secret PM Handbook

AUGUST 11, 2017

This looks a lot like “ growth hacking ” – “a process of rapid experimentation across marketing channels and product development to identify the most effective, efficient ways to grow a business” – and it’s based on the same set of tools. What would you do with a team of developers and a three month runway?

User Testing 150

User Testing Research Software Product Research Download 150

The Secret PM Handbook

MAY 5, 2017

Agile development methodologies. ” video , from my (still in production) Secret Product Manager Handbook series. Let me know in the comments what you think about the Secret Product Manager Handbook. The first box in the Secret Product Management Framework. Design, both visual and technical. Product manager =?

Framework 150

Framework User Testing Product Management Product Manager 150

Intercom, Inc.

APRIL 16, 2019

That means hiring for specific roles like Salesforce engineers who can create a development roadmap and then actually implement it. Learn from industry leaders who’ve done it before in The Sales Handbook. There are so many sales tools , integrations and third party solutions that will become integral to your infrastructure.

Roadmap 177

Roadmap Engineering Customer Experience Development 177

The Secret PM Handbook

SEPTEMBER 7, 2018

Execs are typically much more interested in higher revenues and profits than they are in development and project management methodologies. Develop reasons and stories of why you chose not to provide those or why customers don’t really get value from them. Which results in higher revenue and more profits. Click To Tweet.

Product Management 170

Product Management Product Manager Weak Development Team Management 170

Product Innovation Educators

JULY 17, 2023

Show the customer something in the first three weeks of development and repeat every four weeks. ” The team got into iterative development or Agile Stage Gate, and it worked very well. [17:46] Get the product out in their face fast, early, often, and cheap. The first version doesn’t have to be the real product.

Telecommunications 255

Telecommunications Research Software Feedback Software User Testing 255

The Secret PM Handbook

AUGUST 4, 2017

Of course, a huge amount of our time and energy is taken up in the “solution” area – writing requirements, prioritizing, agile development, roadmaps, working with developers, and ensuring quality. Good Metaphors Improve the Usability Instincts of Your Developers. Creating and guiding the creation of solutions.

Framework 150

Framework Product Management Product Manager Weak Development Team 150

The Secret PM Handbook

JUNE 16, 2017

Improving the effectiveness of the development team can impact four of those five. The post To 10x Your Profits Start With Retrospectives appeared first on The Secret Product Manager Handbook. Figure out how impacting one of more of those factors affects revenues and profits.

Data Visualization 186

Data Visualization Customer Experience Research Software User Testing 186

The Secret PM Handbook

FEBRUARY 20, 2018

Developing Good Discovery Questions. Develop a list of criteria that make a prospect a good candidate for your solution: the types of problems they have, the scale of the problem, and so on. The post The Secrets of Highly Successful Products: The Sales Discovery Call appeared first on The Secret Product Manager Handbook.

Product Research 170

Product Research Demo User Testing Data Visualization 170

The Secret PM Handbook

MARCH 28, 2018

The PSR technique is one of their fundamental building blocks for developing resumes and interview skills. The post 3 Simple Steps To Make Your Customer Stories 10x Better appeared first on The Secret Product Manager Handbook.

Customer Experience 207

Customer Experience Weak Development Team Demo Agile 207

Mind the Product

SEPTEMBER 19, 2019

I’ve done courses in related areas like software development, marketing and project management but hold almost no formal certifications. I did everything from the UX design and “development” to marketing, getting user feedback and even copywriting. Do I Even Need to do one? This is usually the first thing I’m asked.

Feedback Software 154

Feedback Software Product Management Product Manager User Testing 154

The Secret PM Handbook

JULY 30, 2018

If you’re asking for funding for a development project, the obstacles will be the risks that you know and the risks you don’t know. The post Persuasion Tips For Product Managers appeared first on The Secret Product Manager Handbook. Talking about paths and obstacles has different forms for different situations.

Product Management 170

Product Management Product Manager Management Management 170

The Product Coalition

JANUARY 11, 2023

Understanding design can help PMs effectively communicate the company’s goals to designers and support the development of a high-quality user experience. UX has always been an essential aspect of product development, but it has become increasingly emphasized in product design.

Feedback Software 145

Feedback Software Research Software User Testing Customer Feedback 145

UX Planet

MARCH 31, 2024

Business Model Generation: A Handbook for Visionaries, Game Changers, and Challengers by Alexander Osterwalder This is Service Design Thinking: Basics, Tools, Cases by Marc Stickdorn This book outlines service design thinking along five basic principles.

UX 97

UX Strategy Research Software User Testing 97

UX Planet

JANUARY 4, 2024

Design system books cover Atomic Design by Brad Frost Design Systems Handbook by Invision Modular Web Design by Nathan Curtis Open-Source Design Systems: Open source design systems from real-life companies to learn and get inspired from.

Article 98

Article Books Definition UX 98

Sachin Rekhi

MARCH 1, 2020

They emerge as ideas as I consider the best approach to solving a problem, or the best process for handling a particular part of the product development cycle, or simply from learning something brand new in the course of my work. Strunk & White's handbook entitled The Elements of Style has been my biggest inspiration for writing prose well.

Data Visualization 198

Data Visualization User Testing Customer Feedback Software Review 198

Intercom, Inc.

MAY 2, 2019

For Bangaly, you start with the fundamental customer experience – thinking through how you develop customers’ first awareness of your business, encourage their first purchase, and ultimately grow long-term engagement and monetization. Download The Growth Handbook. So, the secret to kickstarting billion dollar companies?

User Testing 184

User Testing Customer Experience Customer Feedback B2C 184

Intercom, Inc.

OCTOBER 6, 2021

“We each had our own goals for what we wanted our ERG to accomplish, ranging from creating a safe space and building community, to facilitating professional development”. We each had our own goals for what we wanted our ERG to accomplish, ranging from creating a safe space and building community, to facilitating professional development.

Events 118

Events Leadership Education Reference 118

Intercom, Inc.

JULY 12, 2018

To help codify his learnings throughout those experiences and share the most repeatable frameworks, he’s published the High Growth Handbook , available from Stripe Press on Tuesday, July 17. Congratulations on the High Growth Handbook. Adam Risman: Elad, welcome to Inside Intercom. How do I buy a company for the first time?

Technical Advisors 120

Technical Advisors Weak Development Team Startups Reporting Tools 120

Intercom, Inc.

OCTOBER 29, 2019

Download The Growth Handbook. At Intercom, we have complemented market-based segments with needs-based personas to inform product development, packaging, and pricing. Authoritative, actionable strategies on how to grow your business. What is customer segmentation? Customer segmentation is a team sport.

User Testing 184

User Testing Data Visualization Customer Experience Customer Feedback 184