Product Talk

APRIL 11, 2018

Jeff Bezos, in his 2015 shareholder letter , gives us a simple framework for deciding which decisions should be made quickly and which decisions should be more deliberate and cautious. I find this one-way door/two-way door framework to be immensely valuable when it comes to product decisions.

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Product Research Customer Experience Software Review Feedback Software 244

Lenny Rachitsky

MAY 20, 2025

Prior to Square, Saumil was a startup founder for LocBox, a marketing automation company that was acquired by Square in 2015. Thankfully, Andy Grove’s classic High Output Management gives us a key management concept framework for this kind of matchmaking: task-relevant maturity (TRM).

Weak Development Team 116

Weak Development Team Data Visualization Technical Review Reporting Tools 116

Good Product Manager

JANUARY 11, 2016

and the SiriusDecisions Product Ownership Decision Framework. My classic "Agile Is Not a Product Management Framework" post is now on @LinkedIn w/extra links https://t.co/c2nzllAJXk — Jeff Lash (@jefflash) December 18, 2015. — Jeff Lash (@jefflash) December 21, 2015. The SiriusDecisions Summit 2016.

Product Management 94

Product Management Product Manager Management Management 94

Product Talk

OCTOBER 25, 2023

Trevor Acy is the Associate Director of Product Management at Ramsey Solutions , where he started working in 2015 and moved into his current role in June 2022. Trevor Acy, Balancing Time for Learning and Bias for Action Meet Trevor Acy, the Associate Director of Product Management at Ramsey Solutions.

Product Research 337

Product Research Leadership Reporting Tools Feedback Software 337

Lenny Rachitsky

APRIL 28, 2024

He originally joined Twitter in 2015 through the acquisition of his company, Periscope, the largest live video streaming platform at the time. While frameworks can offer valuable perspectives and guide decision-making, rigid adherence to them can lead to tunnel vision and unhelpful outcomes.

User Testing 131

User Testing Analytic Tools Feedback Software Weak Development Team 131

Intercom, Inc.

MARCH 25, 2021

Jeanne calls this customer-centric framework a cycle of virtuous growth: “My approach really pushes people to know who they are, to know their customer’s goals, so they can build it and live it and sustain it. Build a customer listening path. Proactive experience, reliability, and innovation. Jeanne: Yeah, very true.

Customer Experience 181

Customer Experience User Testing Customer Feedback Product Research 181

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. So, SOC 2 is a framework. Adam: Sure, happy to!

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Good Product Manager

DECEMBER 2, 2015

The hour-long webcasts will cover some hot topics that we’ve been speaking about regularly with clients and we’ll share examples of frameworks and models that you can implement within your own product management organization. — Jeff Lash (@jefflash) November 11, 2015. “A prodmgmt #lean #agile. jpp6UUkpyc #prodmgmt.

Research Software 79

Research Software Analytic Tools Technology Product Management 79

Product Talk

JANUARY 19, 2022

From 2015–2019, I was pretty much maxed out all the time. We have two paths you can take (and many of our students mix and match): We have our six-week Master Class that is a great introduction to the end-to-end continuous discovery framework introduced in Continuous Discovery Habits. I always had a waiting list.

Product Research 262

Product Research Workshop Weak Development Team Books 262

Mind the Product

MARCH 30, 2020

He decided to switch to product in 2015. ” Today, his role is now to help the broader product team to get where they need to go by drafting out frameworks and tools that empower them to deepen their understanding of their customers, and ultimately build better products. From there, he began a career in finance.

User Testing 150

User Testing Finance Research Software Transportation 150

The Product Coalition

FEBRUARY 29, 2024

GitHub Copilot represents a paradigm shift in the way developers write code, offering unprecedented assistance and productivity gains across a wide range of programming languages and frameworks.

Software Review 147

Software Review Customer Experience Software Development Software Developers 147

Lenny Rachitsky

APRIL 16, 2024

But surprisingly, I’ve never seen a great framework for how to think about this work. Below, guest author Ken Rudin shares his home-grown ARIA framework. I realized just how effective it can be to focus on improving the engagement of existing key features when I joined Google in 2015 to lead their growth team.

Onboarding KPIs 129

Onboarding KPIs Customer Experience Analytic Tools Data Visualization 129

Good Product Manager

NOVEMBER 4, 2015

The hour-long webcasts will cover some hot topics that we’ve been speaking about regularly with clients and we’ll share examples of frameworks and models that you can implement within your own product management organization. Tuesday, November 17, 2015: Adapting B-to-B Product Management to Agile.

Product Management 60

Product Management Product Manager Management Software Review 60

Good Product Manager

NOVEMBER 4, 2015

The hour-long webcasts will cover some hot topics that we’ve been speaking about regularly with clients and we’ll share examples of frameworks and models that you can implement within your own product management organization. Tuesday, November 17, 2015: Adapting B-to-B Product Management to Agile.

Product Management 60

Product Management Product Manager Management Software Review 60

The Product Coalition

JUNE 26, 2023

Ripple Detection is a two-part framework comprising the mental models of the SHAPE Map ( Spheres of Human Activity, Proximity, and Engagement) and the CARE Compass (Complete, Aligned, Reputable, Ethical). Meaning I have more access but less autonomy ( Benedikter, 2015 ). I couldn’t find a comprehensive model, so I created one.

Research Software 148

Research Software User Testing Events Framework 148

Good Product Manager

SEPTEMBER 21, 2015

Read my take & download our decision framework [link] #prodmgmt #agile. — Jeff Lash (@jefflash) August 17, 2015. — Jeff Lash (@jefflash) August 31, 2015. — Jeff Lash (@jefflash) September 16, 2015. — Jeff Lash (@jefflash) September 16, 2015. — Jeff Lash (@jefflash) August 31, 2015.

Product Research 60

Product Research User Testing Customer Experience Product Management 60

Good Product Manager

SEPTEMBER 21, 2015

Read my take & download our decision framework [link] #prodmgmt #agile. — Jeff Lash (@jefflash) August 17, 2015. — Jeff Lash (@jefflash) August 31, 2015. — Jeff Lash (@jefflash) September 16, 2015. — Jeff Lash (@jefflash) September 16, 2015. — Jeff Lash (@jefflash) August 31, 2015.

Product Research 60

Product Research User Testing Customer Experience Product Management 60

Good Product Manager

AUGUST 17, 2015

I tackle this question, and introduce our SiriusDecisions Product Ownership Decision Framework , designed to help product management leaders through the process of deciding which approach is right for them. — Jeff Lash (@jefflash) August 10, 2015. — Jeff Lash (@jefflash) August 9, 2015.

Workshop 74

Workshop Research Software Feedback Software Product Management 74

Good Product Manager

JANUARY 11, 2016

and the SiriusDecisions Product Ownership Decision Framework. My classic "Agile Is Not a Product Management Framework" post is now on @LinkedIn w/extra links [link] #prodmgmt #agile. — Jeff Lash (@jefflash) December 18, 2015. — Jeff Lash (@jefflash) December 21, 2015. The SiriusDecisions Summit 2016.

Product Management 60

Product Management Product Manager Management Management 60

Good Product Manager

DECEMBER 2, 2015

The hour-long webcasts will cover some hot topics that we’ve been speaking about regularly with clients and we’ll share examples of frameworks and models that you can implement within your own product management organization. — Jeff Lash (@jefflash) November 11, 2015. “A prodmgmt #lean #agile.

Research Software 60

Research Software Analytic Tools Technology Product Management 60

Brian Balfour

JANUARY 24, 2019

Superhuman was founded in 2015 (3ish years ago at the time of writing this). One of the many frameworks we dive deep on is Darius Contractor's (Head of Growth at FB Messenger), “Psych” Framework. A core part of that framework is thinking about your users attention and motivation like a fuel tank from empty to full.

Customer Experience 111

Customer Experience User Testing Product Research Data Visualization 111

Userpilot

DECEMBER 13, 2023

This involves researching and understanding user needs and pain points to create a framework for a product’s design and functionality and aligning it with business objectives. If they’re somehow vague, use a goal-setting framework like SMART or OKR to crystalize them. Goal-setting framework.

Research Software 104

Research Software Analytic Tools Feedback Software User Testing 104

Good Product Manager

AUGUST 17, 2015

I tackle this question, and introduce our SiriusDecisions Product Ownership Decision Framework , designed to help product management leaders through the process of deciding which approach is right for them. — Jeff Lash (@jefflash) August 10, 2015. — Jeff Lash (@jefflash) August 9, 2015.

Workshop 60

Workshop Research Software Feedback Software Product Management 60

Mind the Product

DECEMBER 2, 2016

billion, and in 2015 sales were $5.2 He has a framework to help. The Spotlight Framework. He says that his framework is simple to implement and enables product teams to track how the feedback categories change month over month. In 2010 Lego was profitable with sales of $2.3 No excuses. User experience issues.

User Testing 70

User Testing Customer Feedback Customer Experience Feedback Software 70

Andrew Chen

JULY 10, 2017

Psych’d: A new user psychology framework for increasing funnel conversion. Darius Contractor at Dropbox describes a framework on pushing users through conversion funnels by getting them psych’d (via value prop, clear CTAs, etc). Nice framework that speaks to reducing friction and increasing value. Top essays from 2015.

User Testing 62

User Testing Framework Startups Presentation 62

Modus Create

OCTOBER 14, 2020

The borders between working and non-working time now can be adjustable to the needs of people, and let them balance their working hours and adapting to the needs of the company (Tavares, 2015). Telework and health effects review, and a research framework proposal. And, there are many more benefits. Messenger, J., Gschwind, L.,

Research Software 55

Research Software Reporting Tools Product Research Technical Review 55

The Product Coalition

MARCH 9, 2020

Observation: This is from 2015 so you might miss 2–3 companies that growth in the last few years). 89) In the image above I presented a framework of drivers regarding trust that you should pay attention when modelling a B2C platform such as a dating one. Drivers of Trust (Chaffey & Ellis-Chadwick, 2012, p.

Startups 84

Startups Marketing Reporting Tools Research Software 84

The Product Coalition

JUNE 9, 2020

I joined this highly motivated group of fifteen people in September 2015. In the framework of a project I lead at Elium, I had the pleasure to meet and interview a dozen founders of fast scaling companies. My first challenge was to create the product management function within the organization and take over a major app redesign.

Research Software 90

Research Software Startups Product Research Customer Experience 90

UX Studio: Product Management

JANUARY 8, 2021

To manage the remote collaboration effectively, we have created a framework that enables us to always be in touch, deliver the work on time, and make prompt iterations. . The company started its journey in 2015 as a solely mobile app development firm. The company also deals with open-source frameworks like Node.JS, Python, and PHP.

Research Software 72

Research Software User Testing Product Research Artificial Inteligence 72

TSIA

AUGUST 11, 2015

To help answer these questions, I’m providing a snapshot of my 2015 Education Services Strategy Block. It is divided into four critical categories that provide a framework for helping you and your organization make this transition.

Education 40

Education Strategy Framework 40

DISQO

JUNE 20, 2018

Have a framework for prioritizing engineering resources. In 2015, we had 89 releases to the digital experience for Northwestern Mutual. Below are video highlights from the event, key takeaways, and a video of the unedited discussion. A major theme throughout the discussion was ‘balance.’ In 2016, we had 177. Last year, 1,405.

User Testing 58

User Testing Product Research Banking Customer Experience 58

The Review by First Round

FEBRUARY 2, 2023

He went on to join the exec team, reporting directly to Jack Dorsey and leading the comms strategy for Square’s IPO in 2015. A 3-question framework for simplifying your company message early on. He went on to join the exec team, reporting directly to Jack Dorsey and leading the comms strategy for Square’s IPO in 2015.

Messaging 40

Messaging Consulting Framework Startups 40

UX Planet

JANUARY 1, 2024

Past Project Experiences: Describe a recent challenging project and your approach (use STAR framework to structure your answer: Situation, Task, Action, Result). use CARL framework to structure your answer: Context, Action, Result, Learning) Salary Address your salary expectations and assess whether it aligns with the company’s offer.

UX 52

UX Research Software User Testing Customer Experience 52

Bryce York

SEPTEMBER 29, 2024

Join The Waitlist I’ve been in product management for well over a decade & have been using/building with AI/ML since 2015. Here’s my high-level framework for shipping your first LLM-powered feature: Identify a problem worth solving that’s a good fit for Gen AI Start by solving the problem with prompting (i.e.,

Generative AI 40

Generative AI Artificial Inteligence User Testing Customer Feedback 40

Sachin Rekhi

DECEMBER 26, 2019

In 2015, I saw a disturbing trend where startups were shunning business plans and launching MVPs instead. In a detailed post outlining each and every one of my career pivots, I provide a lens of how I've made this framework actionable for me. A Lean Alternative to a Business Plan: Documenting Your Product/Market Fit Hypotheses.

User Testing 76

User Testing Software Engineering Dashboard Document 76

Userpilot

MAY 19, 2021

One of his ventures back in 2015 was a business conference called Hustle Con directed towards other entrepreneurs and explaining best practices. They follow a framework of webinars that are unforgettable, entertaining, and useful. Source: thehustle.co. Sam Parr is a serial entrepreneur who dabbled in a bit of everything.

Research Software 119

Research Software B2B User Testing Customer Experience 119

Business of Software Conference

SEPTEMBER 15, 2020

Bob Moesta and Chris Spiek see it as a great opportunity to get ahead of the competition and in this excellent session they demonstrate how to unearth some deep insights into customer motivation using the Jobs to be Done framework. How To Design Organisational Culture – Alex Osterwalder (Founder, Strategyzer) at BoS USA 2015.

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