August, 2024

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Unpacking the realities of continuous discovery

Mind the Product

Optimise return on investment with Continuous Discovery in your product lifecycle by balancing user engagement and feature development. Read more » The post Unpacking the realities of continuous discovery appeared first on Mind the Product.

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Should Stakeholders Be on the Product Team?

Roman Pichler

Listen to the audio version of this article: [link] The Core Product Team Product teams come in different shapes and sizes. But all product teams I have seen consisted of the person in charge of the product—the product manager or Scrum product owner —and development team members. Together, they form the core product team. [1] Depending on the number and size of the development teams, you may want to include all development team members or ask the teams to nominate representatives to join the pro

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Product in Practice: Why Ramsey Solutions Rotates Engineers in Their Product Trios

Product Talk

It’s no secret that engineers can be hesitant to participate in product trios. They might feel anxious about taking on tasks that are new to them and outside their regular routine at work, like speaking directly with customers. They might fear that any time not spent coding is time when their technical skills are falling behind. Or they might question how doing discovery is going to serve their short and long-term career ambitions.

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Interval Roadmaps: Product Roadmap Software Innovation

Gocious Blog

Our new Interval Roadmap converts our dashboards into a streamlined vertical roll-up, clearly displaying product plans by time intervals. Now, your product management teams can easily understand and monitor their development plans by month, quarter or year, over a 1-, 3-, or 5-year timeframe.

Roadmap 105
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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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UI/UX Design: My BRUTALLY Honest Review of Synthesia and HeyGen

UX Planet

What both platforms get right, where they completely drop the ball, and whether or not you should even consider using them in a production… Continue reading on UX Planet »

UX 105

More Trending

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What makes Alchemer so easy to use? 

Alchemer Mobile

As a company that helps other brands understand, analyze, and act on customer feedback, we prioritize collecting lots of feedback from our own customers. Makes sense, right? This feedback helps us understand what we are doing well and discover opportunities for improvement. In our latest Alchemer Customer Research Survey, we uncovered some interesting statistics: 92% of customers reported their ROI, after implementation, met or exceeded expectations. 80% of customers agreed that implementing A

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502: Use LAUNCH Code to ease the overwhelm when launching a B2B product – with James Whitman

Product Innovation Educators

A guide to successful product launches – for product managers Watch on YouTube TLDR The LAUNCH framework, created by James Whitman, offers a complete approach to successful product launches. It has six main parts: Listen to your clients, Assess the opportunity, Unify the team, Navigate the launch, Control the risks, and Hone the process. This framework helps solve common problems in product launches by encouraging teamwork, constant improvement, and strategic planning.

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Unlocking Enterprise Growth with Secure and Scalable Digital Analytics

Amplitude

Keep your data in perfect harmony with your warehouse with Data Mutability, and confidently control who sees what so you can focus on growth with Data Access Controls.

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Is There an OVer-Qualified Product Manager?

Ask Benny

A product manager's primary responsibility is to ensure the value and viability of the product Recently, I came across an insightful episode on Lenny’s Podcast featuring an interview with Marty Cagan from SVPG , titled " Product Management Theater." Marty's perspectives are always enriching, but one particular aspect stood out to me.

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Your Guide to Product Management Interviews: Top Questions with Answers

Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y

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Ask Teresa: For Customer Interviews, Who Counts as a Customer?

Product Talk

Whenever I introduce the topic of customer interviews (the foundational element of continuous discovery ), I get a lot of questions about who counts as a customer. Everyone thinks their company context is unique—whether they’re B2B or B2B2C or some other combination of letters and numbers. And while yes, there are countless variations across different teams and companies, there are some guiding principles that can help you figure out who to interview.

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Navigating the ‘us vs. them’ mindset in product management: Practical strategies

Mind the Product

Learn how to combat the us versus them mentality in the workplace to foster collaboration, innovation, and a positive company culture Read more » The post Navigating the ‘us vs. them’ mindset in product management: Practical strategies appeared first on Mind the Product.

Strategy 218
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The key customer experience metrics to gauge CX success 

Alchemer Mobile

Understanding customer experience (CX) isn’t just a strategy—it’s a superpower. Customer experience metrics illuminate the path to customer satisfaction, loyalty, and ultimately, success as an organization. From the classics like NPS and CSAT to new innovative ways brands are measuring CX, each measurement offers a unique perspective on how well your organization currently meets customer expectations.

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501: How product managers can build people-first cultures – with Gary Harpst

Product Innovation Educators

How product managers should use the five-step model for creating team culture Watch on YouTube TLDR Product managers often face the challenge of significant responsibilities without formal authority. Creating a people-first culture is essential for gaining influence and driving innovation. A five-step model helps build this culture: caring, trust, unity, accountability, and mentoring.

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Effective Risk Management: Balancing Safety, Compliance, and Opportunity

Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.

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Recap of TPG Live – Exploring Historical Figures, Decision Making, and the Art of Storytelling

The Product Guy

Thank you for joining us for the latest TPG Live: Decision Making & Storytelling! Your insights and engagement brought incredible value to the discussion. Here’s a quick recap of the event, along with links to the replay and details about our next session. Event Recap: In this session of TPG Live, we explored key themes in product management with our esteemed guests: Raj Rikhy (Principal Product Manager, Microsoft) [link] Jammie Jelks (Vice President of Product Management, Candor Technology)

Events 195
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When Customers Find Solutions

The Product Coalition

I learned that with building digital products, you have to consider the whole package — the product and the person using it.

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Tools of the Trade: Switching from Miro to Jira Product Discovery for Opportunity Solution Trees

Product Talk

I recently sat down with the Consider and Contact team at Hemnet to discuss why they switched from Miro to Jira Product Discovery for building their opportunity solution trees. This was a detailed conversation where the team walked through: Why they started building opportunity solution trees in Miro and why that worked for quite some time. The limitations they eventually encountered as their trees grew bigger and their outcomes evolved.

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Are you really understanding your users or going through the motions?

Mind the Product

Let’s talk to our users Product folks are more excited than ever about talking to users. Even before the rise of AI, there was already a movement to democratize UX Research. Many tech companies started enabling product managers to engage directly with users, without relying on UX Research professionals as intermediaries. Now, with AI tools Read more » The post Are you really understanding your users or going through the motions?

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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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The product manager’s guide to customer obsession

Alchemer Mobile

“We’re not competitor-obsessed, we’re customer-obsessed. We start with what the customer needs and we work backwards.” – Jeff Bezos, founder of Amazon. For product managers, the path to success—both on an individual level and for the company as a whole—depends on a deep understanding of their customers. As the driving force behind product development, PMs are tasked with an ongoing challenge: to decode and respond to the evolving needs and preferences of their customer base.

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503: AI is coming for your culture and product team – how to get ready – with Tiffany Prince

Product Innovation Educators

The future of culture and teams in the age of AI – for product managers Watch on YouTube TLDR: AI is reshaping how we work, especially in product management. In this episode, Tiffany Price explains how AI affects workplace culture, team dynamics, and leadership. Key points include: Adapting organizational values for the AI era Building psychological safety in AI-augmented teams Embracing vulnerability to drive innovation Managing employee concerns about AI integration Upskilling teams to w

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The Rise of Product Ops: Enhancing Efficiency and Innovation in Product Management

The Product Guy

Product Operations (Product Ops) is a relatively new but increasingly vital function within product management teams, designed to optimize product development, launch, and iteration processes by improving efficiency, collaboration, and the overall effectiveness of product teams. At its core, Product Ops focuses on the behind-the-scenes operations necessary for successful product management, ensuring that product managers and their teams can focus on delivering the best possible product to their

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Wells Fargo’s $10 Million Monthly Mistake: How Millennials Leveraged a Rewards Card

The Product Coalition

What you can learn from the strategic choices that went wrong.

Banking 148
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Navigating Project Management Pitfalls: A Conversation with Karyn Buxman (Part 1)

Clint Padgett – Project Success

Episode Information: In the first part of this engaging conversation, Karyn Buxman discusses the common challenges in project management. She delves into the crucial role of communication, the importance of involving key team members in planning, and how to set realistic deadlines to avoid the pitfalls of overpromising. Karyn shares her insights on how humor and positivity can transform team dynamics and drive project success.

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What is your CEO thinking? – Joe Leech (Coach to CEOs)

Mind the Product

In our latest episode on The Product Experience podcast, Joe Leech, a seasoned coach with a background in tech, user experience, and product management, provides an insider’s look at the unique challenges and transitions faced by different types of CEOs, and how product teams can work better with the C-suite. Featured Links: Follow Joe on LinkedIn | Joe’s website | ‘Managing Read more » The post What is your CEO thinking?

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Why PMs are best positioned to thrive in an AI world

Lenny Rachitsky

👋 Hey, I’m Lenny, and welcome to a 🔒 subscriber-only edition 🔒 of my weekly newsletter. Each week I tackle reader questions about building product, driving growth, and accelerating your career. For more: Best of Lenny’s Newsletter | Hire your next product leader | Podcast | Lennybot | Swag Subscribe now Announcing two new speakers at the Lenny & Friends Summit I’m excited to announce that Mike Krieger (CPO of Anthropic, co-founder of Instagram) and K

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Presales Demos – The Missing Value Link That Connects Tactical & Strategic

Product Management University

When it comes to presales demos, the endgame is to advance the sales process to the next stage. At a minimum, that means you’ve made the shortlist. Ideally, you’re the preferred solution. The easiest way to get there is to show how your solution makes users quantifiably more successful at their job in ways that have strategic value to their organization, i.e., the executive buyer.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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The Key Customer Experience Metrics to Guage CX Success 

Alchemer Mobile

Understanding customer experience (CX) isn’t just a strategy—it’s a superpower. Customer experience metrics illuminate the path to customer satisfaction, loyalty, and ultimately, success as an organization. From the classics like NPS and CSAT to new innovative ways brands are measuring CX, each measurement offers a unique perspective on how well your organization currently meets customer expectations.

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Invisible Goals Will Kill Your Product

The Product Coalition

Don’t get distracted on your voyage, or the place you’re going to will become just a mirage.

UX 147
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Clint Padgett on Driving Team Performance Excellence

Clint Padgett – Project Success

Episode Information: In this episode of Passion Struck, host John R. Miles interviews Clint Padgett, the CEO and President of Project Success, as he shares his expertise on project management and team dynamics. In his acclaimed book, “How Teams Triumph: Managing By Commitment,” Clint emphasizes the importance of managing by commitment rather than micromanagement, fostering engaging workplace environments, and building resilient teams.

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