August, 2016

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The Simple Guide to Product Management

bpma ProductHub

Contributed by Cynthia Andre. In 2016, Glassdoor identified Product Management as the #8 best job to have in America, with a job score of 4.5 out of 5. Other jobs on the list included Data Scientist, Tax Manager and HR Manager. Unlike many of those jobs, product management is known for its nebulous career pathing and ambiguity. For one, roles can change drastically from company to company.

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7 Customer Feedback Nightmares Every Product Manager Should Avoid

UserVoice

Bill Gates once famously said “Your most unhappy customers are your greatest source of learning.” While it’s a poignant quote, it doesn’t mean unhappy customers are your goal (there’s only so much positive spin Silicon Valley can put on failure). Prevention, as always, is the best medicine. With that in mind, here are 7 of the most common customer feedback nightmares Product Managers face and a.

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Structured Visits – The Ambush

The Product Bistro

The concepts behind structured customer visits are powerful tools that allows the product manager or marketing team to quickly validate their assumptions, and ensure that the market matches the internal view. However, since you often must rely on groups that have an underlying agenda to select customers to visit, and also to coordinate the visits, there is a very real risk in this process.

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Selection Criteria for Product Management Tools

The Secret PM Handbook

Tools For What We Do. As a product manager, I’d like to find some tools that help me do my job. I deal with: Customers – finding their problems and listening to their product feedback. Markets – my segments, their problems, and how to reach them with my solution (and if they are big enough for me to make money). Positioning and value propositions – what my product does for my segment, and why it’s a better solution than the competition.

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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The Product Roadmap and the Release Plan

Roman Pichler

What is a Release Plan? A release plan forecasts how a major release is developed. It’s a type of project plan —albeit an agile one—and it usually covers the next three to six months. I use the term major release to refer to a version of your digital product that introduces a noticeable change, for instance, by adding or optimising functionality or enhancing the user experience, and it typically results in a new product version—think of Windows 10 or iOS 9.3, for example.

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Die Dashboards, Die! Why Conversations Will Reinvent Software

Nir Eyal

In years to come, conversations will breathe new life into software—particularly the boring enterprise tools millions of knowledge workers begrudgingly use every day. Conversational user interfaces (CUIs) work because of our familiarity with messaging. Even the most technically complex interactions can look as simple as getting an SMS text when presented as a conversation.

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How to Distinguish Between Your Product Roadmap, Product Strategy, and Product Vision

UserVoice

While you might “own” the product, your product’s vision should be coming from the top of the house. It should be driving everything in your organization, not just product development. Sales, operations, technology… all of it should be working toward a common vision. So, if the vision isn’t the responsibility of the product team, what is? Let’s use a hypothetical example — a space travel.

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The Product Manager’s Survival Guide

The Product Bistro

Last month, at the SVPMA ‘s monthly meeting it was a treat to have Steven Haines, a luminary in the field of product management to conduct a cross functional product team meeting role play. As part of the session, he gave away a copy of each of his books via a raffle. A cool touch indeed. One of his books was new to me, The Product Manager’s Survival Guide , geared to the new product manager, who finds themselves needing to come up to speed rapidly.

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Too Many Balls in the Air?

Haines-Group

Below are the results of a quick survey conducted among information industry professionals. While the sample is small, some of the insights are interesting. Do these match your experience?

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Understanding User Needs and Satisfying Them

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

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A Product Management Framework for the Internet of Things

Daniel Elizalde IoT Blog

In this post, I share the IoT Decision Framework I developed to help Product Managers tackle the complexity of IoT products. This framework provides an easy-to-follow structure to uncover requirements at each layer of the IoT stack, including business decisions, technical decisions, and more. Product Management for an Internet of Things (IoT) product can be very daunting and […].

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The Product Designer Role

svpg

The Product Designer Role. You got the go ahead to hire some in-house designers. That’s great news! Up until now you’ve been relying on an external agency for the majority of your design work and this is going to enable you to create a team that is much more responsive and predictable. Your next task is to define the product design role within your company.

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How to Hook Users in 3 Steps: An Intro to Habit Testing

Nir Eyal

Changing user habits isn’t easy — but understanding how to conduct Habit Testing will increase your odds of success. In this video, I provide a brief introduction to the three steps of Habit Testing. I explain how product designers use these steps to identify their devotees, codify what makes the product habit-forming, and modify the user experience accordingly.

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7 Ways Product Managers Can Counter Experience Bias

UserVoice

No one comes to a product management job as a blank slate. Even if it’s an entry-level position, you must have done something beforehand to merit a company handing the fate of a feature or product over to you. That means you’re experienced, whether it was leading product strategy for another firm, time in the trenches building a product, or working in the industry your new solution will serve.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Book Review: The Phenomenal Product Manager

The Product Bistro

I bought a copy of “ The Phenomenal Product Manager ” in 2009 or so on a lark. I was changing jobs, and had some time to read/hone my skills, and see what I could be missing. Written by Brian Lawley, the top man at the 280Group , a consultancy, and training organization with deep product management and product marketing skills and reputations, I was at first put off by how thin the book was.

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What Makes Bengaluru the Silicon Valley of India?

Rahul Abhyankar

This weekend Institute of Product Leadership inaugurated the newest cohort (3rd with CMR University and 5th overall) of our Executive MBA in Product Leadership program that is offered in collaboration with universities. CMR University is one of the host universities for the program. The inauguration ceremony was chaired by Honorable Vice Chancellor of CMR University, Dr.

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Dual-Track PM Ladders – Bringing the Donuts 08/31/2016

Ken Norton

Product vs. managerial career paths -. In an earlier newsletter, I wrote about product management career paths and why we should create opportunities for PMs who don’t necessarily want to become senior managers. I received a lot of feedback on that article, including a surprising number of you who, like me, prefer staying close to the.

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TEI 086: Manufacturing serendipity, open innovation, and product management – with Kevin Stark, PhD - The Everyday Innovator – Resources for Product Managers and Innovators

Product Innovation Educators

You’ve likely heard of the curse of knowledge or sometimes it is called the curse of the expert. It occurs when our knowledge leads us down predictable paths, likely not considering other possible solutions to problems but only those that are familiar to us. This is cognitive bias and is the topic I asked my guest about, which lead to discussing open innovation and how to manufacture serendipity.

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Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

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The Four People Addicting You to Technology

Nir Eyal

Recently, the Pokemon Go phenomenon has reigniting the question of technology’s role in changing behavior. To put things in perspective, I wanted to share the main points of an article I published on the topic titled, Who’s Really Addicting Us to Technology?, in a slide presentation below. It’ll give you a quick rundown of the “suspects” responsible for our tech addiction. […].

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Getting the Band Together: How to Get More Development Resources as a Product Manager

UserVoice

A common challenge that Product Managers face is trying to move their product and company forward with limited development and testing resources. And it often takes a combination of skill, talent, and luck on the part of a Product Manager to pry additional resources from the limited pool that their company has to build and innovate on their products.

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Let’s Fire a Few of Our Customers

Mironov Consulting

As product managers, we worry about market results – not just successfully shipping stuff on time , but growing our product’s revenue, user base and engagement. More is better, and much more is much better. Up and to the right! In the enterprise space, sales are lumpy and a couple of deals may represent most of this quarter’s new revenue. So every prospect is strategic.

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Lewis Lin’s Favorite Books for PMs

Product Bookshelf

The product management interview process is intimidating because it tests your expertise and domain knowledge in many different areas. I asked Lewis C. Lin , the author of PM Interview Questions , about his favorite books for expanding a product manager’s skill set in the following areas: Product design. Customer analytics. Executive communication. User and customer empathy.

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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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Off the Rails – Bringing the Donuts 08/09/2016

Ken Norton

Balancing product impact and seniority in a PM career -. I enjoyed this interview with Hunter Walk about product management career paths. Hunter describes his journey toward an increasing recognition that “seniority and title—or who you managed—doesn’t necessarily translate into immediate impact on the product.” I too recognized some years ago that I was happiest when I had the most.

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TEI 085: Managing product teams – with Todd Dewett, PhD - The Everyday Innovator – Resources for Product Managers and Innovators

Product Innovation Educators

Product managers often work in diverse teams and need good team management skills to be successful. To explore managing teams, I invited a frequent keynote speaker and coach who companies invite to teach them about improving teams and their work. He is Dr. Todd Dewett, a best-selling author, popular trainer on Lynda.com, a TEDx speaker, and an Inc. Top 100 leadership speaker.

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Should We Worry About the World Becoming More Addictive? Q&A with Nir Eyal

Nir Eyal

Nir’s Note: This Q&A recently appeared on the 15five.com blog and it pulled out some thoughts I’ve been chewing on regarding technology, addiction, and our relationship with the products we use. I’ve edited it slightly and hope you find it interesting. Question: Pokémon GO is all the rage right now. Can you talk about that […].

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How to Quantify the Return on Product Management

Product Management 2.0

Do you ever feel like you have a target on your back? If you’re a product executive, especially with product management responsibility, you’ve felt the pressure to justify the existence of you and your team at some point. Sure, you can talk to the executive team about efforts underway to define the MVP, groom the product backlog and prioritize features for the next release.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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Lean Meetup: Challenges of Enterprise Product Management

Mironov Consulting

Palo Alto’s Lean Product & Lean UX Silicon Valley meetup, led by Dan Olsen, hosted Rich for… What: “ Challenges of Enterprise Product Management “ When: Tues, 23 Aug, 6pm – 830pm. Where: Medallia , 395 Page Mill Rd, Suite 100, Palo. Enterprise software products often have long sales cycles, lumpy revenue streams, and organizational gaps between buyers and users.

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[Infographic] What to Expect at the Leading Tech Services Conference

TSIA

Technology Services World conferences are the best place to learn new business strategies from leading technology and services industry experts, network with peers, and explore the latest solutions that can help your business grow and thrive for years to come. At TSW Las Vegas 2016, you'll join over 1,600 other service leaders from all areas of tech to learn how to prepare your organization for the future of cloud-based service offers and business models with our theme, “Aligning for G

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Dual-Track PM Ladders – Bring the Donuts 08/31/2016

Ken Norton

Product vs. managerial career paths -. In an earlier newsletter, I wrote about product management career paths and why we should create opportunities for PMs who don’t necessarily want to become senior managers. I received a lot of feedback on that article, including a surprising number of you who, like me, prefer staying close to the.

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