Mind the Product

MARCH 16, 2017

UPDATED Mind the Product San Francisco 2017 promises to be one of our best product conferences yet, with double the number of workshops , more networking events around the conference, and more fun than ever before. Josh led Greylock’s investment in SmartThings (acquired by Samsung in 2014) and Jelly (acquired by Pinterest in 2017).

Research Software 79

Research Software User Testing Product Research Workshop 79

Intercom, Inc.

NOVEMBER 5, 2018

Smart businesses today are realizing there’s a better way to do business and have started to use live chat messaging for everything, across the spectrum of sales, marketing and support. Live chat for marketing. The average conversion rate for your typical marketing stack isn’t pretty. Use real names and faces.

Reporting Tools 239

Reporting Tools User Testing Data Visualization Customer Experience 239

Product Innovation Educators

JULY 4, 2022

His name is Steve McIrvin and we met a few years as we both had kids competing in Science Olympiad. When we started in 2017, a lot of people didn’t want to spend $150 on a camera. How do you make sure it’s representative of your market? Today, we get to find out together as the VP of Product for Wyze joins us.

Artificial Inteligence 284

Artificial Inteligence User Testing Feedback Software Customer Feedback 284

Product Innovation Educators

SEPTEMBER 1, 2017

A colleague recently told me about the overt biases of a market researcher he worked with. 5 actions that make product marketers successful. Traditionally, product marketers focus on existing products that are already in the market. It’s a critical perspective and one successful product managers and business have… [link].

Data Visualization 121

Data Visualization Customer Feedback Product Manager Product Management 121

Alchemer Mobile

APRIL 24, 2018

What are some of the hottest, up-and-coming mobile apps not named Instagram, Snapchat, or Uber? App Name: Venmo. In late 2017, my team launched instant transfer on Venmo. App Name: Duolingo. App Name: DoorDash. App Name: PicsArt Photo Studio. in funding? Most important lessons learned as PMs. Ny Vo of Venmo.

User Testing 203

User Testing Customer Experience Artificial Inteligence Naming 203

Mind the Product

MAY 25, 2018

After the 12-week build, a team of three was tasked with validating and growing the product: myself, and two talented marketers. And for that, we needed a new name… Output of one naming brainstorm. After a lot of deliberation we settled on the name Yimby, which stood for “yes in my backyard”.

User Testing 149

User Testing Weak Development Team Onboarding KPIs Customer Experience 149

Product Innovation Educators

SEPTEMBER 8, 2017

I’ve often wondered how the so-called “soft skills” – those that involve dealing with other people – were named soft. New Podcast Episode: Market validation in 3 steps – with Bryan Elanko. Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes.

Data Visualization 120

Data Visualization Product Manager Product Management User Testing 120

Intercom, Inc.

MARCH 28, 2018

Look no further than the 2017 edition of Mary Meeker’s Internet Trends Report. A survey cited there found that when respondents were asked to name two ways organizations could improve their customer service, the most common responses were easier access to online channels and faster agent response times.

Customer Experience 213

Customer Experience User Testing Product Research Reporting Tools 213

Mind the Product

MARCH 5, 2020

Nearly all brands that opt for an app-based approach build a website, if only to market their app. A domain name and a website for your brand is a good start, but not enough. You can spend your marketing budget to drive app downloads. in 2017 to 7.8% The web is superb for acquiring new users and building a brand.

Research Software 177

Research Software Reporting Tools Development Data Visualization 177

Good Product Manager

MAY 9, 2017

SiriusDecisions 2017 Summit is Next Week! I’ll be in Las Vegas next week for the SiriusDecisions 2017 Summit , which runs from May 16-19. 2017 SiriusDecisions Product Management Tools and Technology Study. — Jeff Lash (@jefflash) April 21, 2017. "Focus — Jeff Lash (@jefflash) April 13, 2017.

Technology 60

Technology Customer Experience Product Manager Product Management 60

Good Product Manager

MAY 9, 2017

SiriusDecisions 2017 Summit is Next Week! I’ll be in Las Vegas next week for the SiriusDecisions 2017 Summit , which runs from May 16-19. 2017 SiriusDecisions Product Management Tools and Technology Study. — Jeff Lash (@jefflash) April 21, 2017. "Focus — Jeff Lash (@jefflash) April 13, 2017.

Technology 60

Technology Customer Experience Product Manager Product Management 60

Good Product Manager

MAY 9, 2017

SiriusDecisions 2017 Summit is Next Week! I’ll be in Las Vegas next week for the SiriusDecisions 2017 Summit , which runs from May 16-19. 2017 SiriusDecisions Product Management Tools and Technology Study. — Jeff Lash (@jefflash) April 21, 2017. "Focus — Jeff Lash (@jefflash) April 13, 2017.

Technology 60

Technology Customer Experience Product Manager Product Management 60

Intercom, Inc.

DECEMBER 4, 2019

More recently, however, I’ve realized that the technology industry at large struggles with such clarity and consistency – in marketing terms, there is often a difficulty developing a clear value proposition that aligns with product and brand identity. And whatever you stand for must resonate with your identified target market.

Branding 209

Branding Weak Development Team Technical Review Airlines 209

The Product Coalition

DECEMBER 23, 2022

PMs in the country back in 2017. To make things more eye-opening, between 2017 and 2019, PM job openings in the US alone had already grown in a frenzy: 32% growth from 13.4k We drive product direction, define strategy and (sometimes) marketing, and everything in-between. About Me My name is Kasey, AKA J.X. Fu (pen name).

Analytic Tools 146

Analytic Tools Reporting Tools Feedback Software Product Manager 146

The Accidental Product Manager

FEBRUARY 7, 2022

New beauty brands have shown up in the market being driven by millennial buyers who buy more cosmetics and skin care than any other demographic. These brands have seen huge growth over the past few years, grabbing market share from the big, established names. billion in 2017. New Arrivals In The Business Of Beauty.

Branding 123

Branding Product Manager Product Management Reporting Tools 123

Userpilot

APRIL 30, 2021

If you’re looking to scale up your SaaS business , you may have considered hiring a marketing agency. Rather than hiring a bunch of marketing people in-house and figuring out a process from scratch, it can sometimes be more cost-efficient to hire an agency, plug your business model into their existing systems, and press play.

Research Software 98

Research Software Marketing Technical Advisors Customer Experience 98

The Product Coalition

OCTOBER 26, 2020

considering all relevant points of view including the customers, the market, and the company itself. When I send my mentees to work with sales on understanding the customers and the market better , the discussion often gets very quickly into features that are missing in the product.

User Testing 155

User Testing Definition CTO Product Research 155

freshtrax

MAY 2, 2019

Since our last article on the top 10 largest Japanese companies in 2017 , we noted a couple of surprising shifts in the list within the past year, such as Sony’s “comeback” and Mitsubishi ranking in the top 10 for the first time in a while. Company Name. The biggest change we saw was an overall decrease in rankings from 2017.

Telecommunications 96

Telecommunications Banking Definition Naming 96

Business of Software Conference

NOVEMBER 26, 2018

This will change the way that a lot of people think about product market fit, BS metrics, understanding the needs of the people that really matter. Jared Spool’s excoriation of the use of NPS by marketing departments had struck a chord earlier in the week. So I’m going to talk about Product-Market Fit.

User Testing 103

User Testing Product Marketing Engineering Marketing 103

The Product Bistro

MARCH 3, 2018

Primarily a software related issue (although there are architecture transitions in hardware that are thorny too), the point when an old architecture is holding you back, and market forces are driving the discussion in your market space, a clean rewrite is what is required. The Origins. The Problem Statement. The major changes.

Feedback Software 170

Feedback Software Technology Artificial Inteligence Customer Experience 170

freshtrax

MAY 16, 2019

Instagram increased users by 39% from 2017 which put the app in Top 10. Nine out of the top ten services accessible through smartphones increased their number of users from the year prior with the top four maintaining their ranks from 2017. However, there were no significant changes from the 2017 results. Website name.

Data Visualization 81

Data Visualization Reporting Tools Naming Customer Feedback 81

Intercom, Inc.

FEBRUARY 25, 2019

At the start of 2017, we decided we were going to swing the other way and actually have small projects again. In 2017, back to small things. So we gave the project a name. I’m even embarrassed telling you what this name was. The name was “Project Awesome.”. This is a terrible name and a terrible idea.

Onboarding KPIs 160

Onboarding KPIs Customer Experience Naming Engineering 160

Pragmatic Marketing

FEBRUARY 17, 2017

What has changed so much about B2B marketing in the last few years that we’re now using a term like revenue marketing? B2B marketers are in a period of extreme transformation. B2B marketers are in a period of extreme transformation. What Is Revenue Marketing? In a nutshell: accountability.

Marketing 70

Marketing Reporting Tools White Paper B2B 70

The Product Coalition

FEBRUARY 22, 2022

Product management is not just that, it’s a key business function (also known as company function) the same way engineering, finance, sales and human resources are, to name a few. That includes marketing, customer support, operations, senior management, sales, HR, finance, etc. Otherwise we would not need PMs at all.

Definition 143

Definition Product Research Customer Experience Finance 143

freshtrax

APRIL 25, 2019

They’ve acquired many users since its service launch in Japan in 2017. According to the research conducted by Marketing Research Camp , 71.5% These concerns make Japanese users reluctant to use real names and show their faces on social media. Related article] Marketing in Japan – Shyness(?) and Urban Commuting Style.

Customer Feedback 81

Customer Feedback Research Software User Testing Market Research 81

The Product Coalition

JUNE 13, 2021

Twitter profile (for marketing) Alright, let’s get into it. In 2017, I had a terrible and tragic accident: I became a product manager. I named it The Making of Product Managers. Most interviewees preferred to stay anonymous so one product manager suggested I only use first names. I didn’t plan it—it just happened.

Books 148

Books User Testing Customer Feedback Advertising 148

freshtrax

AUGUST 27, 2019

To be successful in any market, properly marketing your business to the right audience and choosing the right marketing tactics are very important factors to consider. In this age of technology, social media has become a very powerful and popular marketing tool that can reach a large population and a variety of users.

Research Software 96

Research Software User Testing Data Visualization Magazine 96

Intercom, Inc.

JULY 21, 2022

Along the way, we’ve interviewed trailblazers, business leaders, makers and doers to share their experience and insights on all things startup strategy, product management, design, marketing, customer experience, and much, much more. Rachel Hepworth: Introducing growth marketing to Slack. That just blows my mind. Here’s Rachel.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

Mind the Product

JANUARY 23, 2017

Mind the Product San Francisco 2017 promises to be one of our best product conferences yet, with double the number of workshops, more networking events around the conference, and more fun than ever before. Tanner’s first human-centered product development team. Melissa Perri, Author and Founder ProdUX Labs.

Research Software 70

Research Software User Testing Customer Experience Workshop 70

Intercom, Inc.

MARCH 15, 2018

Will Larson has managed infrastructure teams for some of the biggest names in software. What are the skills that you value most now among engineers in today’s market? — Will Larson (@Lethain) December 29, 2017. Today he’s leading Foundation Engineering at Stripe. Speeding up your time to alignment.

Engineering 214

Engineering Feedback Software Onboarding KPIs Management 214

Intercom, Inc.

MAY 8, 2019

What does this have to do with marketing? Well, in this day and age, the world of marketing can also seem similarly mysterious, except that new tactics and spaces are emerging every year instead of every 100. By building a nimble, swashbuckling team that relishes tackling new challenges on the high seas of marketing.

User Testing 116

User Testing Customer Experience Inbound Research Software 116

freshtrax

AUGUST 3, 2021

According to Amy Jin , who spoke at an event by Startup Grind on Women’s Leadership , there are more CEOs named Mike than women CEOs in the world. While still in highschool, Rika started her company, AMF, a marketing startup run entirely by girls in their teens. The startup world is completely male dominated. DelightedMariko.

Research Software 98

Research Software Startups Consulting Education 98

freshtrax

MAY 8, 2019

the mobile payment market size in Japan is expected to increase from 8 million USD in 2017 to 48 million USD by 2023 (at the rate of 100 JPY = $ 0.8951 USD). Please note that these numbers above are the total market size of both NFC based solution and QR based solution. Release: August 2017. Wallet accounts.

Research Software 96

Research Software Banking User Testing Technology 96

The Product Coalition

AUGUST 8, 2023

In-Person As the name implies, in-person live streaming refers to a physical location, a host, a presenter, and all the needed tools and equipment. They provide a range of products that suit the broadcasters’ overall streaming and marketing requirements. Types Of Live Streaming There are a few types of live streaming.

Analytic Tools 147

Analytic Tools Feedback Software Data Visualization Technical Review 147

The Product Coalition

FEBRUARY 15, 2021

Six Fallacies that Prevent Startups from Adopting Agile Successfully From 2010 to 2017, I worked several years in three Berlin-based, fast-growing startups in my capacity as Scrum Master, agile coach, and Product Owner. sales, marketing, customer care, finance, HR…?—?no Participation is free.) The exercise works for everyone?—?sales,

Agile 195

Agile Startups Technical Review Software Review 195

Brian Balfour

JANUARY 24, 2019

In August 2017, a social quiz app aimed at teens and high schoolers named TBH (To Be Honest) skyrocketed to #1 in the app store in just a couple months. Facebook quickly acquired them for $100M in October 2017. Step Three: Filter You'll never be able to target your audience hypothesis perfectly with any marketing mechanism.

Customer Experience 111

Customer Experience User Testing Product Research Data Visualization 111

freshtrax

MARCH 27, 2019

Digital Content Association of Japan shows that the domestic market size of live streaming services in 2017 was 185 billion yen (1.68 video marketing services landscape in Japan). Some of them are so famous that most Japanese people know their names because they appear on TV daily. Live streaming is a huge trend in Japan.

Customer Experience 105

Customer Experience Customer Feedback Marketing Naming 105