Mind the Product

AUGUST 16, 2019

Brandon posits that looking for opportunities to create a product extension platform in your own product could have great impact. While tight restrictions and policies may help earn trust with consumers, it can have the opposite effect on developers. Your purpose, policy, and business model must be aligned. Invest in community.

Customer Experience 188

Customer Experience Data Visualization Management Management 188

Userpilot

DECEMBER 9, 2021

In the competitive world of SaaS products, product positioning is definitely something your product marketing team can’t afford to ignore. Let’s have look at what product positioning actually is, what it involves, the benefits of effective positioning, the strategies you can employ, and the risks of ignoring all the wisdom in this article.

Research Software 98

Research Software Feedback Software Analytic Tools Positioning 98

PMLesson's Ace the PM Interview

FEBRUARY 1, 2020

To do this we had to create a ground swell movement of young people who through our collective voices could get policies changed both at a federal level and private sector. Hence, every action should lead to positive impact. That means the goal of your company should maximize for positive impact.

Positioning 87

Positioning Technical Cofounder Startups Customer Feedback 87

Product Takeoff

MARCH 19, 2019

From positioning your product in the market place to developing a customer journey map for their experience inside a store, both can be strategies that can define how the product will be rated.At Just six days later , Tesla announced a new policy at supercharger stations across the US designed to correct the issue.

User Testing 207

User Testing Product Research Research Software Feedback Software 207

Product Culture

JANUARY 8, 2025

Subscribe to my weekly Nano-letter: Sign Up Subscribe to One Thing Weekly Name * First Name Last Name Email * Our Privacy Policy * You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at bruce@productculture.com. We will treat your information with respect.

Workshop 52

Workshop Roadmap Naming Presentation 52

UX Planet

MAY 27, 2025

Elevate Experiences with Dopamine Banking and DigitalBranding At the crossroads of UX design, psychology and brand strategy lies the idea of Dopamine Bankingmixing small rewards, gamification and emotional connection to make managing money feel less like a chore and more like a positive experience.

Finance 98

Finance Research Software Feedback Software Analytic Tools 98

The Product Coalition

MARCH 6, 2023

30% of employees would accept roles with a lower salary if the position offered more opportunities to travel. 60% of business travelers don’t even understand the benefits of their travel policy. When surveyed, 98% of travel managers claim the most significant metrics are policy compliance, travel experience, and expenditure.

Reporting Tools 144

Reporting Tools Travel Systems Review Data Visualization 144

Intercom, Inc.

MAY 20, 2019

In my experience, many product designers who aim to achieve one of these positions tend to ask a seemingly simple question: “What do I need to do to get promoted?” There’s a reason why Netflix has a “no brilliant jerks” policy. Always be open minded and assume positive intent. However, this question rarely has a simple answer.

Development 223

Development Leadership Customer Experience Vision 223

Product Innovation Educators

DECEMBER 17, 2018

You also need to overcome policy, process, and governance that was not built to accommodate innovation. 17:36] The second step in the process is Position with Purpose. As I started to talk to some of the interviewees for the book, I heard that purpose played a huge role in positioning. What is the impact you want to have?

Feedback Software 185

Feedback Software User Testing Product Management Product Manager 185

ProductPlan

MARCH 20, 2019

5 Ways to Leave a Company with a Positive Last Impression. Whatever your situation, honesty is the best policy. 5 Keys to Leaving a Positive Last Impression appeared first on. Give yourself time to connect with coworkers one on one. Seeing the same group of people every day is interesting. We form our own habits.

Positioning 77

Positioning Construction Feedback Software Customer Experience 77

Alchemer Mobile

MARCH 26, 2021

As we established above, your customers expect you to ask them for feedback, so there is a massive opportunity to essentially have an insurance policy on your roadmap, and to ultimately improve their experience. Start by asking four questions: What do I want feedback on?

User Testing 257

User Testing Customer Experience Feedback Software Customer Feedback 257

The Product Coalition

AUGUST 4, 2021

It is an essential part of Customer Relationship Management and the reason for having a positive customer experience is that it will help in building a loyal customer base. The impact of BYOD can be seen vastly on a number of IT positions, changing the way people work to offer them flexibility.

Reporting Tools 158

Reporting Tools Analytic Tools Enterprise Data Visualization 158

Product Innovation Educators

APRIL 15, 2024

It took them from an irrelevant fourth-position carrier to a brand and innovator in a very commoditized business. For Big Bets, you have to predict the issues that come along with Big Bets, like policies, naysayers, and stakeholders. Over the next five to ten years, T-Mobile underwent 12 sets of uncarrier moves.

Product Management 310

Product Management Product Manager User Testing Product Research 310

Agile Velocity

OCTOBER 1, 2020

Daryl Conner, in a blog post expands things by providing a set of five “change muscles” that are needed to realize a capacity of organizational resilience: Positivity: seeing possibilities in even the most discouraging of situations. Organizational policies and practices (centralized). Policies and Practices.

Reporting Tools 115

Reporting Tools Systems Review Agile Leadership 115

Mind the Product

NOVEMBER 30, 2017

The GDPR introduces the statutory position of Data Protection Officer (DPO), with the task of ensuring that a business complies with GDPR. Likewise your privacy policies and data protection policies may need to be reviewed. Why am I writing about this for the Mind the Product blog? What Does a Data Protection Officer do?

Data Visualization 125

Data Visualization Technical Review Reporting Tools Technical Advisors 125

Mind the Product

APRIL 16, 2018

Second, they considered the idea of changing policies, because the business models that they used didn’t always work for pro users. Next, they changed their policies. All of these changes yielded very positive results. Finally, they considered changing their platform and investing in other potential pro users.

User Testing 110

User Testing Customer Feedback Customer Experience Feedback Software 110

The Product Coalition

JANUARY 25, 2024

By assigning positive reinforcement for correct responses and adjusting strategies based on user corrections, the chatbot continuously refines its model for enhanced future interactions. When users correct the information or rephrase requests, the chatbot utilizes this feedback to update its understanding dynamically.

Artificial Inteligence 148

Artificial Inteligence Reporting Tools Feedback Software Research Software 148

Alchemer Mobile

SEPTEMBER 27, 2018

Your customers expect you to ask them for feedback , and this feedback is a massive opportunity to essentially have an insurance policy on your roadmap, and to ultimately improve customer loyalty. Your best bet in driving loyalty is to use customer feedback to continually improve your product.

Customer Feedback 203

Customer Feedback Customer Experience User Testing Data Visualization 203

Product Culture

DECEMBER 18, 2024

When the Grinch comes around, try to discover their intrinsic motivations to see if you can turn a negative relationship positive. For more information about our privacy practices please visit our Privacy Policy here. We will treat your information with respect. You will receive an email asking you to confirm your subscription.

Naming 52

Naming Books Product Research Roadmap 52

UX Planet

MARCH 3, 2025

Build Trust: Including customer reviews, secure payment badges, and return policies reassure potential buyers. Moderation & Safety: Effective community guidelines and reporting tools ensure a positive environment. The design should minimize friction by offering guest checkout, autofill forms, and multiple paymentoptions.

Reporting Tools 59

Reporting Tools Magazine Software Review Customer Experience 59

Intercom, Inc.

MARCH 24, 2020

If your business is in a position to help, you may want to consider offering a discount, free tool, resource (like an ebook) or something else. Don’t forget you might get positive feedback and messages of support from customers too. or “What’s your refund policy?” Prepare for an influx of replies.

Inbound 31

Inbound Feedback Software Customer Experience User Testing 31

The Product Coalition

MAY 18, 2022

Besides, it’s easier for software development teams to see how their actions impact positive results. Make working policies explicit: Set policies in the workflow visualization or along with visual boards, so each software developer has access to what they take responsibility for in their areas in the process.

Reporting Tools 158

Reporting Tools Software Development Software Developers Feedback Software 158

The Product Coalition

MARCH 17, 2020

If you, your team, or your business has rapidly decided to introduce a mass work-from-home policy in response to the COVID-19 issue, you need to listen in to this episode to discover what to do and not do, for this to be successful. There are a LOT of mistakes you can make when introducing a work from home policy.

Positioning 90

Positioning Leadership Product Management Product Manager 90

Intercom, Inc.

JANUARY 8, 2019

In my experience, many designers who aim to achieve one of these positions tend to ask a seemingly simple question: “What do I need to do to get promoted?”. There’s a reason why Netflix has a “no brilliant jerks” policy. Always be open minded and assume positive intent. However, this question rarely has a simple answer.

Leadership 152

Leadership Customer Experience Vision Positioning 152

The Product Coalition

JULY 4, 2023

In this section we talk about the “Coming soon” page, the boom of ChatGPT and AI-generated comments on Product Hunt, the platform’s new anti-spam policy, and the Randomized Homepage. You can learn more about Product Hunt’s policy regarding AI-generated content in the discussion “Let’s Talk About Spam” dated March 23, 2023.

Customer Experience 147

Customer Experience B2B ChatGPT Reporting Tools 147

Intercom, Inc.

FEBRUARY 9, 2021

As Theresa said, “Always focus on what you can do for the user instead of what you can’t do – for example, you might not be able to change a policy, but you can explain it (and then give feedback to the product team).”.

User Testing 222

User Testing Reporting Tools Customer Feedback Customer Experience 222

The Product Bistro

DECEMBER 11, 2018

I figured when I was arguing immigration policy with some ambassador’s staff member (around 2:00 AM), it was time to GO BACK TO THE HOTEL. Unless the place was a disaster, focus on the positives. I think we went to 10 different bars, and ate not a bite of food (it was TOUGH to get on the plane the next morning!!!) Have some fun.

Sales Training 195

Sales Training Travel Customer Experience Messaging 195

The Product Coalition

APRIL 7, 2022

Apply basics like a Camera-on-policy, etc. Do you think motivation and identification with the topic is more essential than playing table soccer in the breaks? You need to know what you don`t know! Take care of your remote participants! There are many ways to include them better, like video conferencing, online whiteboarding, etc.

Framework 183

Framework Agile Workshop Customer Experience 183

The Product Coalition

MARCH 17, 2020

EU Tour | Remote Work COVID-19 Special Edition with distributed systems of work specialist Tim Buzza If you, your team, or your business has rapidly decided to introduce a mass work-from-home policy in response to the COVID-19 issue, you need to listen in to this episode to discover what to do and not do, for this to be successful.

Positioning 84

Positioning Product Management Product Manager Management 84

Modus Create

NOVEMBER 7, 2024

This provides a detailed analysis of your security controls and policies, offering multiple options and timelines to improve metrics and report progress over time. This includes ensuring your data governance policies comply with regulations like GDPR, the EU AI Act, and industry-specific standards such as HIPAA.

Artificial Inteligence 40

Artificial Inteligence Reporting Tools Research Software Data Visualization 40

NextBigWhat

DECEMBER 24, 2021

Challenges completed are insurance policies against competition. Normalizing humility is profoundly positive. Find smart people and collect the best ideas… Test them out. 22 startup principles to scale your company in 2022: 1) The obstacle is the way Every hard problem you solve is a moat that others will shrink from. Sell your story.

Startups 133

Startups Customer Experience User Testing Construction 133

Agile Velocity

AUGUST 19, 2020

Things get much more detailed and analytical later, so providing engaging and uplifting conversations right off the bat sets a positive tone. Team agrees on all explicit policies (rules) related to each Class of Service . Team agrees on all explicit policies (rules) related to each Class of Service . Acceptance Criteria.

Feedback Software 119

Feedback Software Analytic Tools Systems Review Data Visualization 119

The Product Coalition

MAY 27, 2021

While you don’t have access to the data to back up your suggestions, you should be in a position to come up with a hypothesis. What they want to know: They want to know how you respond to negative experiences, but it’s important to select an experience that ended positively for you.

Weak Development Team 167

Weak Development Team Product Management Product Manager User Testing 167

Product Management Unpacked

JULY 19, 2018

I have worked in 14 startups, founded four, and have held executive positions for better than two-thirds of my career. They directly manage a product’s strategic positioning in the marketplace, the creation of collateral materials, and the ongoing evaluation on how to best present the product to potential customers.

Reporting Tools 109

Reporting Tools Technical Review User Testing Product Management 109

Userpilot

MAY 27, 2025

They are a great fit for the positions above and for your company, especially when the position is connected to Product-Led Growth. Last 3 professional positions Senior Product Manager HomeLight (2023Present): Owns growth for a new product vertical in mortgage leads and web conversion funnel for a D2C/B2B SaaS marketplace.

Analytic Tools 52

Analytic Tools Research Software Feedback Software User Testing 52

The Product Coalition

MARCH 23, 2022

The only case in which I can see something positive in this approach is when an associate is to be introduced to the position and has the clear perspective of taking full responsibility for an area in the foreseeable future. This is just another way of scaling hierarchically with swapped job titles!!!

Product Management 155

Product Management Product Manager Differentiation Management 155

Indicative

JUNE 7, 2019

Cookies have always been included in digital security and privacy debates so it shouldn’t come as a surprise that Apple and Google continue to create and reinforce policies for web browser cookies to find the right balance between privacy and business. What are the new policies? that played an active role in targeted marketing and ads.

Data Visualization 75

Data Visualization Analytic Tools User Testing Customer Experience 75