Product Management University

NOVEMBER 20, 2018

The B2B Product Manager Magazine November 2018 is now available. Sales, Positioning and the Nobody Zone. The post B2B Product Manager Magazine November 2018 appeared first on Proficientz. Over the past 17 years we’ve had the privilege of working with many successful organizations. The top 1% all have one thing in common.

Magazine 113

Magazine B2B Product Management Product Manager 113

Product Management University

DECEMBER 20, 2018

The B2B Product Manager Magazine December 2018 is now available. How do You Position Technical Features to Sound Simple? The post B2B Product Manager Magazine December 2018 appeared first on Proficientz. If that theme resonates, a portfolio approach to managing, marketing and selling your products is the key to success.

Magazine 100

Magazine B2B Product Management Product Manager 100

The Product Guy

OCTOBER 9, 2018

We are using my work to drive our initiatives for the second half of 2017 as well as 2018, as well as to guide how we enter new markets. Therefore, I have been able to use the framework to develop several iterations of product strategy for the products that I own, such as our enterprise offering. About Julian Dunn.

Weak Development Team 326

Weak Development Team Product Strategy Strategy Development 326

Mind the Product

NOVEMBER 2, 2018

Martin Eriksson opened #mtpcon London 2018 – the world’s largest conference for passionate product people – by telling us that despite all he’s achieved, he feels like a fraud. This Imposter Syndrome is a deep fear of being exposed as someone who doesn’t know what they’re doing, despite their position in the world.

Research Software 189

Research Software User Testing Product Research Customer Experience 189

Mind the Product

JANUARY 3, 2020

We launched in 2013 and redesigned the app in early 2018. billion visually impaired or blind people (October 2018). There have been some positive moves in recent times, in part driven by legal requirements, and big tech companies now have accessibility officers and accessibility teams. The Approach. It was a big decision for us.

Data Visualization 203

Data Visualization User Testing Customer Experience Product Research 203

Product Innovation Educators

SEPTEMBER 30, 2024

However, recognizing the need for a more structured approach to innovation, the airport established a dedicated innovation team in 2018. DFW’s commitment to innovation, as exemplified by their “Future of Travel Transformed” motto, positions them at the forefront of airport innovation.

Research Software 286

Research Software Feedback Software User Testing Technical Review 286

Alchemer Mobile

APRIL 11, 2019

But despite these hurdles, Finance apps are uniquely positioned for incredible engagement opportunities, and app publishers are capitalizing on the opportunities that arise. Note on methodology: This report includes data from over 800 unique Android and iOS apps across all app categories, from January 2018 to December 2018.

Finance 203

Finance Feedback Software User Testing Customer Experience 203

The Product Guy

SEPTEMBER 9, 2017

Thousands of employers across all areas of product, from management to design, from digital to physical, are looking to fill positions from our community. Product Manager @ CBS Radio / Digital Audio (New York, NY (Midtown -> West Village in 2018)) Keywords: Digital, Marketing, Product, Streaming, UX [link].

Product Management 170

Product Management Product Manager Healthcare Artificial Inteligence 170

Userpilot

JULY 29, 2019

When I started my first business 6 years ago (which has miraculously survived until this day) I didn’t even have a clue what “market or product positioning or product positioning strategies” were. Not because of the product itself – but how it was positioned on the market. If you’re wondering where’s SaaS?

Feedback Software 104

Feedback Software Positioning Reporting Tools Strategy 104

Alchemer Mobile

APRIL 25, 2019

HotelTonight then takes the opportunity to not only respond to the positive comments, but to share more about the feature for others who may be curious. Note on methodology: This report includes data from over 800 unique Android and iOS apps across all app categories, from January 2018 to December 2018.

Travel 211

Travel Feedback Software Data Visualization Reporting Tools 211

Intercom, Inc.

OCTOBER 13, 2020

This is what you want to design for – you can ship a first version with machine learning that’s not amazing, but it doesn’t really damage the end user experience, because the design makes the cost of false positives relatively low. What was the cost of a false positive going to be? Would end users be glad to see the bot?

Artificial Inteligence 281

Artificial Inteligence Customer Communications Research Software Feedback Software 281

The Product Coalition

JULY 17, 2018

Retail sites recommending ‘products you may like’ and ensuring that the checkout process for customers is as frictionless as possible are all designed to drive monetization of a digital experience.

User Testing 98

User Testing Customer Experience Product Management Product Manager 98

Alchemer Mobile

AUGUST 22, 2019

On the other hand, seventy-one percent of respondents said a four-star or five-star app store rating of a well-known brand positively impacts their view of the brand as a whole. The volume of star ratings for iOS grew by 126 percent on average from 2017 to 2018 , along with a median increase of 97 percent.

Feedback Software 131

Feedback Software Research Software User Testing Customer Feedback 131

The Product Bistro

DECEMBER 7, 2018

As I have settled into a permanent (well, as permanent as any position is) role, the Product Bistro languished. In early 2018, I realized that I didn’t need to advertise my services, as I really didn’t have the spare time it would take to keep it fresh. Not much came of it until this year.

Data Visualization 195

Data Visualization Advertising Dashboard Reference 195

The Product Coalition

FEBRUARY 29, 2024

In 2018, GitHub launched GitHub Actions, a powerful automation tool that enabled developers to build, test, and deploy code directly within their repositories. Strategic Changes, Pricing, and Revenue GitHub’s journey has been punctuated by strategic changes aimed at enhancing its value proposition and market position.

Software Review 147

Software Review Customer Experience Software Developers Software Development 147

Mind the Product

MARCH 5, 2020

The share of users choosing to receive push notifications is largely dependent on the platform they use, but the platform affects reactions much less (2018 data from Accengage). on H1 2018, data from Accengage), so fewer than one in 10 notifications prompts user action. This figure is declining (down from 8.4% in 2017 to 7.8%

Research Software 177

Research Software Reporting Tools Development Data Visualization 177

Mind the Product

NOVEMBER 21, 2018

In January 2018, we moved forward to create our third full-day workshop on the much-anticipated topic of Metrics and Analytics. It’s a Herculean task – which I began alone – and I began learning straight from the start. However, because of the size and complexity of this topic, I rather lost the plot on the creation process.

User Testing 149

User Testing Product Research Testing Data Visualization 149

Intercom, Inc.

FEBRUARY 11, 2019

While most feedback was positive, there were some customers who felt it was too expressive or not professional enough for their business. Cody Keith (@codykeith) October 9, 2018. — MODassic (@modassic) August 1, 2018. ” Beyond the positive reaction, the results we saw were staggering. — ???????

User Testing 158

User Testing Customer Experience Customer Feedback Feedback Software 158

Intercom, Inc.

DECEMBER 12, 2018

By early 2018, Brinker had updated it with almost 2,000 more vendors — that’s nearly 7,000 marketing software companies fighting for the same buyers’ attention. Both landscapes are increasingly competitive and it’s little wonder that 63% of marketing executives have rated lead generation as their biggest challenges in 2018.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Intercom, Inc.

MAY 18, 2018

We’ve since scaled to more than 35 in Dublin the past 2 years – and 110 globally in the first half of 2018. We’re in a position now where we can hire people who have potential and match our values, but who need a nurturing environment. We will continue to grow at lightning speed over the next few years.

Strategy 222

Strategy Construction Customer Feedback User Testing 222

Business of Software Conference

NOVEMBER 26, 2018

BoS2018. — (@MarkLittlewood) October 3, 2018. Michael Trafton (@mikeytrafton) October 3, 2018. The post The Product Market Fit Engine | Rahul Vohra, CEO, Superhuman | BoS USA 2018 appeared first on Business of Software USA. Video, Slides, Transcript and Rahul’s blog about this follow… Understanding Customers.

User Testing 103

User Testing Product Marketing Engineering Marketing 103

Alchemer Mobile

NOVEMBER 29, 2018

A positive outcome of identifying your fans is identifying the people who are most likely to say great things about you and who’ve already raised their hand and said, “We love this brand.”. The best way to give your customers a positive experience? Take a look at findings from our 2018 Mobile Customer Engagement Benchmark Report below.

Feedback Software 173

Feedback Software User Testing Customer Feedback Reporting Tools 173

Product Innovation Educators

JANUARY 26, 2018

Depending on the primary responsibilities of the position (such as platform management, community management, growth management, etc.) Questions product managers should expect when interviewing for a job. Of course, there is the classic question, “What product are you most proud of launching and what did you learn from it?”

Product Management 120

Product Management Product Manager Customer Feedback Management 120

Product Talk

FEBRUARY 21, 2024

As we collect stories and hear about these unmet needs, pain points, and desires, we start to collect opportunities where we can positively intervene. As we collect stories and hear about unmet needs, pain points, and desires, we start to collect opportunities where we can positively intervene. This is how we create customer value.

User Friction 314

User Friction Customer Experience Customer Feedback Analytic Tools 314

Intercom, Inc.

JULY 16, 2019

Intercom is no different, and up until mid-2018, our incident response process had worked successfully. However, based on our experiences in mid-2018, we were particularly interested in solving for the more serious outages that would require a more formal incident management process.

Technical Review 215

Technical Review Software Review Document Engineering 215

The Product Coalition

MARCH 29, 2018

April 10th, 2018 Join my first webinar product discovery anti-patterns? —?from Join the “Product Discovery Anti-Patterns” Webinar on April 10th, 2018 With GDPR becoming effective on May 25th, 2018, I kindly ask you to register by downloading an invitation. See you on April 10th, 2018! Thank you for your understanding! ??

Product Research 60

Product Research Webinar Agile Technical Review 60

Pragmatic Marketing

DECEMBER 10, 2017

Even though it was frustrating, I understood why the software vendor was trying to gather customer feedback—to help with 2018 planning. This was also a one-off email request, which meant that gathering product feedback was seen as an isolated event as they headed into 2018 product planning. It was not all bad though.

Customer Feedback 70

Customer Feedback User Testing Feedback Software Customer Experience 70

Gainsight

SEPTEMBER 28, 2018

He’s seeing the CIO position continue its evolution away from a reactive, tactical “firefighting” position to a much more strategic voice. — Nick Mehta (@nrmehta) September 27, 2018. — Marc Baizman (@mbaizman) September 27, 2018. Thank you for having me @Dreamforce !

Customer Experience 60

Customer Experience Data Visualization Definition Positioning 60

Intercom, Inc.

AUGUST 25, 2021

In 2018, we released a completely reimagined Business Messenger , a full-fledged “front desk for your website or app,” complete with a homepage and a library of embeddable apps. In July 2020, after nearly 9 years as CEO, Eoghan moved to the role of Chairman, and Karen Peacock assumed the position of our Chief Executive Officer.

Customer Experience 220

Customer Experience Data Visualization Onboarding KPIs User Friction 220

Gainsight

NOVEMBER 13, 2018

In case you missed it, or just want to relive the magic, we’ve summed up some memorable moments and takeaways from Pulse Europe 2018. A popular theme at Pulse Europe 2018 was CS > CSM. 87% of Pulse attendees say that CS will have a high positive impact on their ability to reach business and customer outcomes.

Customer Experience 68

Customer Experience Product Research Data Visualization Certifications 68

The Product Coalition

MAY 24, 2021

You get vague feedback on why you didn’t get the promotion, or unclear guidance on what you can do to position yourself for the next one. Fostering growth in your team and creating a positive team culture requires thought and intention. The reality is that great hiring and recruiting is time consuming and challenging. Eventually.

Product Research 179

Product Research User Testing Research Software Feedback Software 179

Mind the Product

APRIL 23, 2018

He recognizes that many people feel that Agile sucks, but posits that the feelings toward Agile are really born out of a major misunderstanding that can be solved by a simple readjustment of the Agile methodology. The 2018 edition of MTP Engage Hamburg was a success, and we look forward to seeing you all again next year!

Agile 157

Agile Weak Development Team User Testing Customer Feedback 157

Intercom, Inc.

MAY 19, 2021

So in late 2018, Team Datastores was created, initially with a fairly conservative area of responsibility. The positive impact we had on engineering was readily apparent, which led to more investment in the core technologies area. It wouldn’t be an operations team, as such – the product teams would still own their infrastructure.

Technical Review 216

Technical Review Technology Systems Review Engineering 216

Mind the Product

JANUARY 2, 2019

I really enjoyed Kim Goodwin ’s talk at Mind the Product London 2018 and it made me think. Aim at positive results for society that cannot be achieved some other way. Fellow product managers and product leaders: have you ever had a moment when you’ve asked yourself, “am I really doing good with my product?”.

Data Visualization 174

Data Visualization Government Reporting Tools Customer Feedback 174

Melissa Perri

OCTOBER 4, 2018

In late March of 2018, Shelley Perry of Insight Venture Partners reached out to me about an opportunity. Product is the only position that touches everything across the organization and helps pull it together to create a compelling offering for its customers. Little did I know that would soon become a reality.

Data Visualization 120

Data Visualization Leadership Customer Feedback Education 120

Mind the Product

AUGUST 19, 2019

According to Crunchbase, in 2018 there were 5,000 startups relying on machine learning for their main and ancillary applications, products, and services. For example, SEO is a way to “game” search algorithms and create content that would be shown on the first position in SERP. Just one year later, there have been almost 9,000 of them.

Artificial Inteligence 195

Artificial Inteligence Data Visualization Product Research Reporting Tools 195